Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Very useful for short term and long term use"
4/5
What do you like best about Creately?

Creately's drag-and-drop interface is user-friendly, even for those new to diagramming tools. You can easily create professional-looking diagrams without a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Creately can have occasional bugs or glitches. Some users have reported issues with saving documents, loading diagrams, or features not working as expected Review collected by and hosted on G2.com.

DD
Debi D.
Small-Business (50 or fewer emp.)
"Keeps returning to payment page"
4.5/5
What do you like best about Creately?

Great apEase of making charts

Annoying as it wont allow me to download your work! Review collected by and hosted on G2.com.

What do you dislike about Creately?

Inability to download my chart

Find it very annoying when my project is due tomorrow ! Review collected by and hosted on G2.com.

Surya Prakash  M.
SM
Surya Prakash M.
Tech Lead Security
Information Technology and Services
Small-Business (50 or fewer emp.)
"Creatly Awesome App"
5/5
What do you like best about Creately?

In creatly easy to use and easy to design our all network diagrams for the clients and easy to export and Creately offers a user-friendly interface that makes it easy for users to create various types of diagrams without extensive training or experience.

We used creately on daily basis for making diagram. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Nothing Yet about to dislike now i am using free version its also very helpfull Review collected by and hosted on G2.com.

Andrew S.
AS
Andrew S.
Individual Contributor
Small-Business (50 or fewer emp.)
"An Exceptionally Intuitive and Powerful Visual Collaboration Platform"
5/5
What do you like best about Creately?

For optimal visualization collaboration, Creately is the platform to use. The platform provides a user-friendly approach to its users and highly powerful tools. Due to its simple nature, users can quickly get the hang of it and use it proficiently. Expense, whereas, Creately ensures teams of different diversities collaborate effortlessly and ensure proper work management. Creately is cost-friendly, providing a good revenue platform for businesses that would like to bring on board efficient communication. From the above discussion, if your cluster is focused on flexibility, efficiency, and cost, creativity will work best for you. Review collected by and hosted on G2.com.

What do you dislike about Creately?

However, there is one minor inconvenience – sometimes I need more advanced customization options for some particular, very specialized diagrams. Nevertheless, the team working on the platform is constantly updating Creately, and I am sure they will take my wish into consideration at some point. Review collected by and hosted on G2.com.

O
Omar .
Mid-Market (51-1000 emp.)
"Great tool to diagram your ideas"
5/5
What do you like best about Creately?

Is an incredible tool, easy to use and let you to create great diagrams Review collected by and hosted on G2.com.

What do you dislike about Creately?

I think they should include a little short trial period. Review collected by and hosted on G2.com.

SR
Santiago R.
Enterprise (> 1000 emp.)
"Worst experience in a 2024 solution"
0/5
What do you like best about Creately?

Not much else really. I don't think it has something that stands out Review collected by and hosted on G2.com.

What do you dislike about Creately?

It's a pain really. I tried to make an organizational chart both ways from a template and from a blank workspace and both ways the same result couldn't do it. Your solution if you can call it a solution is CERO intuitive. It was very very difficult to replace and insert the pictures. The shape didn't made available for edition. I couldn't even move its position. A real pain. It was money thrown to the trash. Review collected by and hosted on G2.com.

Response from Milinda Ubeysinghe of Creately

Hi Santiago,

Thank you for taking the time to share your experience with Creately. I’m truly sorry to hear that our product didn't meet your expectations and caused you frustration, especially when trying to create an organizational chart. I understand how disappointing it can be when a tool doesn't work as intended, and I sincerely apologize for the difficulties you encountered.

Your feedback is invaluable to us, and I want to assure you that we take your concerns seriously. I kindly invite you to connect with our dedicated support team through our contact support channel. They'll be able to provide personalized assistance and work closely with you to resolve these issues.

We're committed to ensuring that Creately becomes a valuable tool for you, and we believe that with some guidance, we can help improve your experience.

Please reach out to us at https://support.creately.com. We're here to listen, help, and make things right.

Thank you again for your feedback. I appreciate your patience and look forward to the opportunity to turn your experience around.

Best regards,

Mili

Customer Support Team

See how Creately improved
Gulam M.
GM
Gulam M.
Software Engineer
Small-Business (50 or fewer emp.)
"Creately: A smart choice for expressing ideas over diagrams."
5/5
What do you like best about Creately?

Creately is a simple and user-friendly application for creating diagrams to visualize complex technical ideas and data flow on wireframes, flow charts, and other visual options. The best part of this tool which I found interesting is its real-time collaboration features, which help us to enhance the workflows and my productivity in a team. Apart from that, It has several more features like integrations with third-party tools, Slack, Jira, and GitHub, making Creately an invaluable tool for my professional journey. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Creately is a great tool, but I have sometimes faced lagging issues when my diagrams become larger and more complex. This is an area where it can be improved. Despite this, it is a valuable tool for me due to its user-friendly interface and many pre-ready templates. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Very easy to use a range of charts and options to visually display ideas and their connections"
4/5
What do you like best about Creately?

Range of options - concept maps etc. Can be shared with people and presented over teams. Review collected by and hosted on G2.com.

What do you dislike about Creately?

It can be challenging to operate beyond the confines of the pre-generated template space. Review collected by and hosted on G2.com.

KT
Kelly T.
Small-Business (50 or fewer emp.)
"Concept maps and diagrams made easy!"
5/5
What do you like best about Creately?

Creating and organizing concept maps has become easier with Creately; its interface is easy to handle and offers a variety of options. Review collected by and hosted on G2.com.

What do you dislike about Creately?

Now it is more complicated to share, save, and have more files for free to edit. I have to delete my previous work to create a new one. Review collected by and hosted on G2.com.

PP
Padilla P.
Small-Business (50 or fewer emp.)
"What I was looking for"
5/5
What do you like best about Creately?

What I Like Best About Creately:

User-Friendly Interface: Creately boasts a user-friendly interface that makes it easy for both beginners and experienced users to create professional-looking diagrams effortlessly.

Vast Library of Templates: One of Creately's strengths lies in its extensive library of templates, covering a wide range of diagram types including flowcharts, mind maps, network diagrams, org charts, and more. These templates serve as excellent starting points for users, saving time and effort in creating diagrams from scratch.

Real-Time Collaboration: Creately enables seamless real-time collaboration, allowing multiple users to work on the same diagram simultaneously. This feature is invaluable for team projects, enabling team members to brainstorm ideas and make revisions in real-time, regardless of their geographical locations.

Integration Capabilities: Creately integrates smoothly with popular platforms such as Google Drive, Microsoft Office, and Atlassian, streamlining workflow processes and enhancing productivity.

Efficiency: Creately significantly boosts efficiency by providing a platform for creating, sharing, and collaborating on diagrams in real-time, eliminating the need for cumbersome manual processes.

Versatility: From brainstorming sessions to project planning and everything in between, Creately offers a versatile solution for a wide range of diagramming needs across various industries and disciplines.

Accessibility: As a cloud-based tool, Creately offers unparalleled accessibility, allowing users to access their diagrams from anywhere with an internet connection. This flexibility enables remote teams to collaborate seamlessly and stay productive. Review collected by and hosted on G2.com.

What do you dislike about Creately?

The least helpful aspect of Creately might be its limited functionality in the free plan, which may restrict users from fully experiencing the platform's capabilities without upgrading to a paid subscription.

Dependency on Internet Connection: Since Creately is a cloud-based tool, it requires a stable internet connection to access and work on diagrams. This dependency on internet connectivity may pose challenges for users in areas with poor internet infrastructure. Review collected by and hosted on G2.com.