--- title: Creately Reviews meta\_title: 'Creately Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1394 reviews by the users' company size, role or industry to find out how Creately works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1394 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Design url: https://www.g2.com/categories/design --- ### Creately Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Creately, appreciating its intuitive interface and seamless collaboration features. [(28 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243922&qs=pros-and-cons#reviews) Users value the **collaboration and customization** features of Creately, enhancing teamwork and project management efficiency. [(17 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240285&qs=pros-and-cons#reviews) Users value the **real-time collaboration** feature of Creately, enabling effortless edits and feedback in shared diagrams. [(16 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243731&qs=pros-and-cons#reviews) Users value the **real-time collaboration** feature of Creately, enabling effortless edits and comments on shared diagrams. [(15 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240359&qs=pros-and-cons#reviews) Users love the **variety of templates** in Creately, making diagram creation effortless and intuitive for everyone. [(15 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1241800&qs=pros-and-cons#reviews) Users often face **diagramming issues** with Creately, experiencing lags and inefficiencies with complex diagrams and offline use. [(10 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242645&qs=pros-and-cons#reviews) Users experience significant **slow loading** issues with large diagrams, leading to interruptions and a less efficient workflow. [(10 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242537&qs=pros-and-cons#reviews) Users find Creately's **limited features** to be restrictive, requiring upgrades for more functionality and causing frustrations. [(8 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243809&qs=pros-and-cons#reviews) Users experience **performance issues** with Creately, particularly with large diagrams causing lags and app hangs. [(7 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240750&qs=pros-and-cons#reviews) Users experience **lagging performance** with Creately, especially with large diagrams and during collaborative sessions, hindering efficiency. [(6 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240171&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Creately ##### 1. Ease of Use Users value the **ease of use** of Creately, appreciating its intuitive interface and seamless collaboration features. [ See 28 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243922&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "levating My Academic Workflow with Creately" What do you like about Creately? Creately’s best new feature is its ability to turn diagrams into active project boards by embedding data and tasks directly into shapes. ![Adrian Alberto P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian Alberto P.") AP Adrian Alberto P. Enterprise (\> 1000 emp.) 5.0/5 "The ultimate Diagramming Platform" What do you like about Creately? Creately now includes smart connectors and contextual toolbars that automatically adjust shapes and relationships, making complex diagrams that are mu ##### 2. Diagramming Users value the **collaboration and customization** features of Creately, enhancing teamwork and project management efficiency. [ See 17 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "levating My Academic Workflow with Creately" What do you like about Creately? Creately’s best new feature is its ability to turn diagrams into active project boards by embedding data and tasks directly into shapes. ![Adrian Alberto P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian Alberto P.") AP Adrian Alberto P. Enterprise (\> 1000 emp.) 5.0/5 "The ultimate Diagramming Platform" What do you like about Creately? Creately now includes smart connectors and contextual toolbars that automatically adjust shapes and relationships, making complex diagrams that are mu ##### 3. Real-time Collaboration Users value the **real-time collaboration** feature of Creately, enabling effortless edits and feedback in shared diagrams. [ See 16 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243731&qs=pros-and-cons#reviews) See Related User Reviews ![Elian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elian D.") ED Elian D. Small-Business (50 or fewer emp.) 5.0/5 "Simply Excellent – Creately Delivers" What do you like about Creately? I continue to appreciate the real-time collaboration features and how seamlessly multiple users can work on the same project. I also like the continuo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you like about Creately? Creately demonstrates powerful visual support that helps users in brainstorming and sharing ideas The tool accepts real time collaboration, where com ##### 4. Real-Time Collaboration Users value the **real-time collaboration** feature of Creately, enabling effortless edits and comments on shared diagrams. [ See 15 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240359&qs=pros-and-cons#reviews) See Related User Reviews ![Elian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elian D.") ED Elian D. Small-Business (50 or fewer emp.) 5.0/5 "Simply Excellent – Creately Delivers" What do you like about Creately? I continue to appreciate the real-time collaboration features and how seamlessly multiple users can work on the same project. I also like the continuo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you like about Creately? Creately demonstrates powerful visual support that helps users in brainstorming and sharing ideas The tool accepts real time collaboration, where com ##### 5. Templates Users love the **variety of templates** in Creately, making diagram creation effortless and intuitive for everyone. [ See 15 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1241800&qs=pros-and-cons#reviews) See Related User Reviews ![Adrian Alberto P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian Alberto P.") AP Adrian Alberto P. Enterprise (\> 1000 emp.) 5.0/5 "The ultimate Diagramming Platform" What do you like about Creately? Creately now includes smart connectors and contextual toolbars that automatically adjust shapes and relationships, making complex diagrams that are mu ![Parag J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parag J.") PJ Parag J. Mid-Market (51-1000 emp.) 4.5/5 "Loved the way all components come together" What do you like about Creately? Generating new diagrams directly from natural language prompts ### 5 Cons or Disadvantages of Creately ##### 1. Diagramming Issues Users often face **diagramming issues** with Creately, experiencing lags and inefficiencies with complex diagrams and offline use. [ See 10 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242645&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ![Emmanuel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmanuel O.") EO Emmanuel O. Mid-Market (51-1000 emp.) 4.0/5 "Easy, Intuitive Diagramming with Real-Time Collaboration" What do you dislike about Creately? Some advanced features are limited on the free plan, and it can feel a bit slow when working with very large or complex diagrams. ##### 2. Slow Loading Users experience significant **slow loading** issues with large diagrams, leading to interruptions and a less efficient workflow. [ See 10 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242537&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ![Emmanuel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmanuel O.") EO Emmanuel O. Mid-Market (51-1000 emp.) 4.0/5 "Easy, Intuitive Diagramming with Real-Time Collaboration" What do you dislike about Creately? Some advanced features are limited on the free plan, and it can feel a bit slow when working with very large or complex diagrams. ##### 3. Limited Features Users find Creately's **limited features** to be restrictive, requiring upgrades for more functionality and causing frustrations. [ See 8 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243809&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar K.") TK Tushar K. Small-Business (50 or fewer emp.) 4.5/5 "Best visualization tool for complex process" What do you dislike about Creately? One area Creately can improve is its pricing structure. While the features are solid, the free tier feels quite limited, especially with the restricte ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ##### 4. Performance Issues Users experience **performance issues** with Creately, particularly with large diagrams causing lags and app hangs. [ See 7 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240750&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Versatile Whiteboard and Diagramming with Powerful AI Integration" What do you dislike about Creately? Creately has advanced features, which needs more customization and integrations which may not happen easily Large diagrams are problematic and they ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Intuitive, Collaborative, and Scalable—A Must-Have for Teams" What do you dislike about Creately? Creately faces some lags when diagrams are large and complex, and this results to app hanging Creately is not effective in offline mode and through ##### 5. Lagging Performance Users experience **lagging performance** with Creately, especially with large diagrams and during collaborative sessions, hindering efficiency. [ See 6 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240171&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Versatile Whiteboard and Diagramming with Powerful AI Integration" What do you dislike about Creately? Creately has advanced features, which needs more customization and integrations which may not happen easily Large diagrams are problematic and they TV Tyler V. Architect, Systems Design Engineering Mid-Market (51-1000 emp.) 5/26/2026 "Excellent Flowcharts and Architecture Diagram Creation Mapping System Components Connections" 5/5 What do you like best about Creately? It has excellent flow chart creation capabilities and it’s much easier to move shapes and arrows around in this tool to create logical workflows as well as detailed system architecture diagrams. Review collected by and hosted on G2.com. What do you dislike about Creately? I have no negative experiences about this tool it is definitely the right choice for creating professional diagrams. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? It’s the most convenient tool for creating system architecture diagrams that visually represent the structure and communication pathways between systems enabling engineers to better understand system dependencies. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rachit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachit S.") RS Rachit S. DIGITAL MARKETING MANAGER Enterprise (\> 1000 emp.) 5/3/2026 "Really a very helpful product to view team structure and set kpi's" 5/5 What do you like best about Creately? The most impressive feature about the product is the easy drag and drop structure which is not present in google sheets as well the easy setting of KPI's and team member functions and roles Review collected by and hosted on G2.com. What do you dislike about Creately? The thing i dislike about creately it is not as smooth as hibob or other platforms which gives more advanced ai features and has better team management tools Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? The tool is solving the organizational challenges which is observed within the team and the benefit we are getting is proper accountability of our tasks Review collected by and hosted on G2.com. Show More Response from Umesh Perera of Creately [Editedit](https://www.g2.com/survey_responses/creately-review-12739908/official_response/edit) Hi Rachit, We appreciate you sharing your experience! It is great to know that our drag and drop structure is making it easier for you to visualize team member functions compared to standard spreadsheets. Regarding the need for more advanced AI and management tools, we hear you loud and clear. We are focused on narrowing that gap this year by introducing more intelligent automation specifically for organizational planning. Thanks for helping us grow! Current UserValidated ReviewerSource: In-app SV Simona V. Project Coordinator Small-Business (50 or fewer emp.) 5/30/2026 "Wide Array of Shapes and Templates Make Producing Visually Stunning Diagrams Incredibly Easy" 5/5 What do you like best about Creately? It has a wide range of templates and elements which make it easy and fast to design professional-looking diagrams and it’s collaborative capabilities are incredibly beneficial for group projects. Review collected by and hosted on G2.com. What do you dislike about Creately? I don’t have any particular dislikes every function is this tool is easy to use and straightforward. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? I create swimlane diagrams that easily map processes showing the flow from one activity to another which are useful for coordinating projects and efficiently tracking collaboration. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite WF William F. Marketing Project Coordinator Mid-Market (51-1000 emp.) 5/21/2026 "The Ultimate Platform for Creating Professional Diagrams to Visualize Campaign Activities Flow" 5/5 What do you like best about Creately? Creately is a very powerful tool for creating detailed flowcharts and diagrams, offering a wide range of templates, shapes, icons and connectors to build different diagram designs quickly. Review collected by and hosted on G2.com. What do you dislike about Creately? I do not have anything I like the least at the moment it helps me create diagrams that are well detailed easily. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? I create marketing campaign timeline diagrams that visually organizes all campaign activities along a structured timeline which helps improve coordination and scheduling across marketing teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite GK Ghazal K. Small-Business (50 or fewer emp.) 3/12/2026 "The Perfect Tool for Student Diagram Projects" 5/5 What do you like best about Creately? I find Creately to be really user-friendly, which makes it stand out compared to other applications on the market. Its drag-and-drop feature is great because I can create diagrams without needing much prior knowledge. I appreciate the various customization options that allow me to build detailed diagrams for my university projects. The UI is also really appealing to me, and I find the overall experience so cool. It's definitely an application I love using. Review collected by and hosted on G2.com. What do you dislike about Creately? Limited templates Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Creately is user-friendly and easier than others to use for creating detailed diagrams for my university projects. Its customization ability stands out, and it facilitates easy drag and drop, which is very cool. Review collected by and hosted on G2.com. Show More Response from Umesh Perera of Creately [Editedit](https://www.g2.com/survey_responses/creately-review-12474093/official_response/edit) Hi Ghazal, It is great to see that Creately is helping you bridge the gap between complex ideas and clear university diagrams. We believe that a flexible, feature rich workspace is key to student success, and we are happy to be your preferred tool. We also hear your request for a wider template variety and are focused on expanding those options in our upcoming updates. Thanks for the support! Validated ReviewerSource: Organic ![Prantosh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prantosh B.") PB Prantosh B. Freelance Software Developer (HTML, CSS, JavaScript, Flutter) Small-Business (50 or fewer emp.) 3/23/2024 "Good for quick diagrams, but not perfect" 3/5 What do you like best about Creately? I like how easy Creately makes it to start a diagram without overthinking it. The canvas feels clean and the templates save time when you just need to map an idea quickly. Real-time collaboration also works surprisingly smoothly for small teams. Review collected by and hosted on G2.com. What do you dislike about Creately? The canvas can feel a bit crowded once the diagram gets big, and performance sometimes slows down. I also wish there were more advanced formatting controls and better export options for complex diagrams. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Working in a team could be harder if there was no such tool like Creately. The real time collaboration saves a lot of time and effort of the team and it makes everyone in the same page. Review collected by and hosted on G2.com. Show More Response from Umesh Perera of Creately [Editedit](https://www.g2.com/survey_responses/creately-review-9466713/official_response/edit) Hi Prantosh, We appreciate you taking the time to update your review since 2024. It is good to know that the real-time collaboration remains smooth for your team. Regarding your concerns about performance and formatting controls, we hear you loud and clear. We are actively optimizing the engine to handle larger diagrams more efficiently and are looking into expanding our advanced formatting options. Thanks for helping us improve! 3/7/2026 Current UserValidated ReviewerIncentivizedSource: In-app NW Nathan W. Program Coordinator Small-Business (50 or fewer emp.) 5/23/2026 "Extensive Templates and Shapes Make Flowcharting Quick and Straightforward for Timeline Mapping" 5/5 What do you like best about Creately? What I liked the most is its extensive range of templates and shapes for creating flowcharts which makes data visualization easy and are great for mapping processes. Review collected by and hosted on G2.com. What do you dislike about Creately? I have been using this tool for more than 2 years now and the experience is wonderful with no complaints whatsoever. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? It helps create program timeline diagrams that provide a high-level overview of schedules and dependencies which improves coordination between departments and enhances deadline management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Roberto R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roberto R.") RR Roberto R. Small-Business (50 or fewer emp.) 5/10/2026 "Effortless Video Creation with Creately" 5/5 What do you like best about Creately? I like Creately for its ease of use. It's really easy to use, which I enjoy. The initial setup of Creately was pretty straightforward. Review collected by and hosted on G2.com. What do you dislike about Creately? I have to edit a lot of the initial video, which I was hoping I got it right the first time. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? I use Creately to create videos for online sharing, which helps attract more people to my open house and potentially sell my house faster. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LW Leah W. Project Manager Mid-Market (51-1000 emp.) 5/27/2026 "Creately Makes Diagramming Fast, Easy, and Template-Rich" 5/5 What do you like best about Creately? Creately has numerous templates and makes creating diagrams and flowcharts simple and faster. Review collected by and hosted on G2.com. What do you dislike about Creately? There is nothing negative I have encountered about Creately so far.I really like how fast,understandable and easy it is to use. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Used it to create diagrams with my team and its really made our work easier whereby we could get to do all together on one workspace. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DL Dalton L. Senior Infrastructure Analyst Small-Business (50 or fewer emp.) 5/23/2026 "Intuitive and Fast Diagramming to Achieve Clean and Professional Flowcharts" 5/5 What do you like best about Creately? Provides an intuitive interface that helps create clean and professional diagrams pretty fast to streamline processes and communicate ideas visually. Review collected by and hosted on G2.com. What do you dislike about Creately? Nothing that I like least it is a valuable tool that is very functional for professional diagramming. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? The tool helps create network diagrams that visually represent our organization network architecture providing a clear view of how components are interconnected for faster troubleshooting. Review collected by and hosted on G2.com. 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