--- title: Creately Reviews meta\_title: 'Creately Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1394 reviews by the users' company size, role or industry to find out how Creately works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1394 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Design url: https://www.g2.com/categories/design --- ### Creately Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Creately, appreciating its intuitive interface and seamless collaboration features. [(28 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243922&qs=pros-and-cons#reviews) Users value the **collaboration and customization** features of Creately, enhancing teamwork and project management efficiency. [(17 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240285&qs=pros-and-cons#reviews) Users value the **real-time collaboration** feature of Creately, enabling effortless edits and feedback in shared diagrams. [(16 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243731&qs=pros-and-cons#reviews) Users value the **real-time collaboration** feature of Creately, enabling effortless edits and comments on shared diagrams. [(15 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240359&qs=pros-and-cons#reviews) Users love the **variety of templates** in Creately, making diagram creation effortless and intuitive for everyone. [(15 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1241800&qs=pros-and-cons#reviews) Users often face **diagramming issues** with Creately, experiencing lags and inefficiencies with complex diagrams and offline use. [(10 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242645&qs=pros-and-cons#reviews) Users experience significant **slow loading** issues with large diagrams, leading to interruptions and a less efficient workflow. [(10 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242537&qs=pros-and-cons#reviews) Users find Creately's **limited features** to be restrictive, requiring upgrades for more functionality and causing frustrations. [(8 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243809&qs=pros-and-cons#reviews) Users experience **performance issues** with Creately, particularly with large diagrams causing lags and app hangs. [(7 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240750&qs=pros-and-cons#reviews) Users experience **lagging performance** with Creately, especially with large diagrams and during collaborative sessions, hindering efficiency. [(6 mentions)](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240171&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Creately ##### 1. Ease of Use Users value the **ease of use** of Creately, appreciating its intuitive interface and seamless collaboration features. [ See 28 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243922&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "levating My Academic Workflow with Creately" What do you like about Creately? Creately’s best new feature is its ability to turn diagrams into active project boards by embedding data and tasks directly into shapes. ![Adrian Alberto P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian Alberto P.") AP Adrian Alberto P. Enterprise (\> 1000 emp.) 5.0/5 "The ultimate Diagramming Platform" What do you like about Creately? Creately now includes smart connectors and contextual toolbars that automatically adjust shapes and relationships, making complex diagrams that are mu ##### 2. Diagramming Users value the **collaboration and customization** features of Creately, enhancing teamwork and project management efficiency. [ See 17 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "levating My Academic Workflow with Creately" What do you like about Creately? Creately’s best new feature is its ability to turn diagrams into active project boards by embedding data and tasks directly into shapes. ![Adrian Alberto P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian Alberto P.") AP Adrian Alberto P. Enterprise (\> 1000 emp.) 5.0/5 "The ultimate Diagramming Platform" What do you like about Creately? Creately now includes smart connectors and contextual toolbars that automatically adjust shapes and relationships, making complex diagrams that are mu ##### 3. Real-time Collaboration Users value the **real-time collaboration** feature of Creately, enabling effortless edits and feedback in shared diagrams. [ See 16 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243731&qs=pros-and-cons#reviews) See Related User Reviews ![Elian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elian D.") ED Elian D. Small-Business (50 or fewer emp.) 5.0/5 "Simply Excellent – Creately Delivers" What do you like about Creately? I continue to appreciate the real-time collaboration features and how seamlessly multiple users can work on the same project. I also like the continuo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you like about Creately? Creately demonstrates powerful visual support that helps users in brainstorming and sharing ideas The tool accepts real time collaboration, where com ##### 4. Real-Time Collaboration Users value the **real-time collaboration** feature of Creately, enabling effortless edits and comments on shared diagrams. [ See 15 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240359&qs=pros-and-cons#reviews) See Related User Reviews ![Elian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elian D.") ED Elian D. Small-Business (50 or fewer emp.) 5.0/5 "Simply Excellent – Creately Delivers" What do you like about Creately? I continue to appreciate the real-time collaboration features and how seamlessly multiple users can work on the same project. I also like the continuo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you like about Creately? Creately demonstrates powerful visual support that helps users in brainstorming and sharing ideas The tool accepts real time collaboration, where com ##### 5. Templates Users love the **variety of templates** in Creately, making diagram creation effortless and intuitive for everyone. [ See 15 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1241800&qs=pros-and-cons#reviews) See Related User Reviews ![Adrian Alberto P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian Alberto P.") AP Adrian Alberto P. Enterprise (\> 1000 emp.) 5.0/5 "The ultimate Diagramming Platform" What do you like about Creately? Creately now includes smart connectors and contextual toolbars that automatically adjust shapes and relationships, making complex diagrams that are mu ![Parag J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parag J.") PJ Parag J. Mid-Market (51-1000 emp.) 4.5/5 "Loved the way all components come together" What do you like about Creately? Generating new diagrams directly from natural language prompts ### 5 Cons or Disadvantages of Creately ##### 1. Diagramming Issues Users often face **diagramming issues** with Creately, experiencing lags and inefficiencies with complex diagrams and offline use. [ See 10 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242645&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ![Emmanuel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmanuel O.") EO Emmanuel O. Mid-Market (51-1000 emp.) 4.0/5 "Easy, Intuitive Diagramming with Real-Time Collaboration" What do you dislike about Creately? Some advanced features are limited on the free plan, and it can feel a bit slow when working with very large or complex diagrams. ##### 2. Slow Loading Users experience significant **slow loading** issues with large diagrams, leading to interruptions and a less efficient workflow. [ See 10 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1242537&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ![Emmanuel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmanuel O.") EO Emmanuel O. Mid-Market (51-1000 emp.) 4.0/5 "Easy, Intuitive Diagramming with Real-Time Collaboration" What do you dislike about Creately? Some advanced features are limited on the free plan, and it can feel a bit slow when working with very large or complex diagrams. ##### 3. Limited Features Users find Creately's **limited features** to be restrictive, requiring upgrades for more functionality and causing frustrations. [ See 8 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1243809&qs=pros-and-cons#reviews) See Related User Reviews ![Tushar K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar K.") TK Tushar K. Small-Business (50 or fewer emp.) 4.5/5 "Best visualization tool for complex process" What do you dislike about Creately? One area Creately can improve is its pricing structure. While the features are solid, the free tier feels quite limited, especially with the restricte ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ##### 4. Performance Issues Users experience **performance issues** with Creately, particularly with large diagrams causing lags and app hangs. [ See 7 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240750&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Versatile Whiteboard and Diagramming with Powerful AI Integration" What do you dislike about Creately? Creately has advanced features, which needs more customization and integrations which may not happen easily Large diagrams are problematic and they ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Intuitive, Collaborative, and Scalable—A Must-Have for Teams" What do you dislike about Creately? Creately faces some lags when diagrams are large and complex, and this results to app hanging Creately is not effective in offline mode and through ##### 5. Lagging Performance Users experience **lagging performance** with Creately, especially with large diagrams and during collaborative sessions, hindering efficiency. [ See 6 mentions ](https://www.g2.com/products/creately/reviews?filters%5Bsentiment_snippet%5D=1240171&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Powerful Visual Brainstorming with Real-Time Collaboration and AI Diagramming" What do you dislike about Creately? Creately lacks clarity and speed in handling large diagrams The app offers a free plan, but its features are restrictive and this calls for an upgra ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Versatile Whiteboard and Diagramming with Powerful AI Integration" What do you dislike about Creately? Creately has advanced features, which needs more customization and integrations which may not happen easily Large diagrams are problematic and they MB Melanie B. Administrative Assistant Mid-Market (51-1000 emp.) 5/25/2026 "Easy Drag-and-Drop Diagramming for Clean Organizational Charts and Workflow Visualization Diagrams" 5/5 What do you like best about Creately? I like the easy of use due to the drag and drop of shapes and icons and the ability to navigate the workspace quickly to create professional organizational charts and clean diagrams to visualize workflows. Review collected by and hosted on G2.com. What do you dislike about Creately? There is nothing that I dislike it has been an essential tool for diagramming and allows me to carry out my design activities easily. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? It helps create organizational charts that visually represent the hierarchy, reporting relationships and structure of departments within our organization to helps employees understand management chains more effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Elian D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elian D.") ED Elian D. System Engineer Small-Business (50 or fewer emp.) 12/18/2023 "Simply Excellent – Creately Delivers" 5/5 What do you like best about Creately? I continue to appreciate the real-time collaboration features and how seamlessly multiple users can work on the same project. I also like the continuous improvements in templates and integrations, which make it even easier to adapt the platform to different types of projects. The performance remains stable even when working on complex diagrams. Review collected by and hosted on G2.com. What do you dislike about Creately? So far, everything continues to work very well for me. I haven’t encountered any issues that require improvement at this time Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? problems related to papers and workshops that have been dropped from my college classes. Review collected by and hosted on G2.com. Show More Response from Umesh Perera of Creately [Editedit](https://www.g2.com/survey_responses/creately-review-9028583/official_response/edit) Hi Elian, Thank you for the updated rating and the kind words. We are pleased that our continuous improvements in integrations and templates are delivering value for your college projects. It is our goal to make digital collaboration feel as natural as a physical workshop, so we are happy to hear it is working well for you. 3/3/2026 Current UserValidated ReviewerIncentivizedSource: In-app MR Magdalena R. Process Documentation Lead Mid-Market (51-1000 emp.) 5/30/2026 "Awesome Shapes, Icons, and Reliable Templates Helps Create Precise Process Diagrams" 5/5 What do you like best about Creately? The tool has awesome shapes and icons to build diagrams and robust process workflows that make process documentation more precise and I like that the built in templates saves a lot of time when creating flowcharts. Review collected by and hosted on G2.com. What do you dislike about Creately? There are no negative points to highlight throughout the time I have used this tool for diagramming. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? The most valuable diagram it helps create is the project timeline flowchart that visually displays project tasks along a timeline ensuring that complex project schedules can be understood easily, Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RM Regine M. Marketing Project Coordinator Mid-Market (51-1000 emp.) 5/24/2026 "Easy to Create Marketing Campaign Workflow Diagrams Quickly Mapping the Sequence of Activities" 5/5 What do you like best about Creately? The tool makes it easy to create our critical marketing workflow diagrams and charts and I like how it offers a vast array of templates and shapes to facilitate the creation of those professional diagrams. Review collected by and hosted on G2.com. What do you dislike about Creately? There are no erroneous features in this platform and we have not experienced any issues with performance while using it. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Creating marketing campaign workflow diagrams helps map every step of a campaign so everyone knows the sequence of activities which turns marketing execution into a repeatable and transparent process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CP Callum P. Project Manager Small-Business (50 or fewer emp.) 5/25/2026 "Flexible Tool with Extensive Templates and Shapes to Create Project Workflow Diagrams Easily" 5/5 What do you like best about Creately? Great tool to generate block diagrams, flow charts and schematics and the huge variety of shapes, connectors and icons makes it the best to design completed and professional diagrams. Review collected by and hosted on G2.com. What do you dislike about Creately? For over 2 years now I have not yet come across any issues while using the tool for diagram and flow chart creation. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Reliable and great for creating project workflow diagrams that visually map the sequence of tasks and interactions required to complete project activities which improves collaboration and ensures accountability across project teams. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite FS Faye S. Sales Coordinator Mid-Market (51-1000 emp.) 5/22/2026 "Wide Range of Shapes and Icons for Creating Fantastic Process Flow Charts to Standardize Procedures" 5/5 What do you like best about Creately? The wide range of shapes, icons and connectors make it easy for us of all skill levels to create professional-looking diagrams that are very helpful for mapping process structure and flow of information. Review collected by and hosted on G2.com. What do you dislike about Creately? Nothing negative to say about the tool its good for creating process flow charts and therefore no complaints here. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Very helpful for creating sales process flowcharts visually outlining the sequence of steps involved in the sales cycle to ensure all sales team members follow consistent procedures when handling customers and opportunities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite D Dilshan . 7/14/2026 "Most helpful tool for work" 5/5 What do you like best about Creately? Smart Canvas and visual databses AI powerd features massive template library Review collected by and hosted on G2.com. What do you dislike about Creately? Highly Restrictive Free Tier Export Restrictions Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Great tool for turning visual brainstorming into structured data. The real-time collaboration works beautifully. While the UI can feel a bit cluttered for absolute beginners and the free tier is quite limited, it’s an excellent upgrade from standard, static digital whiteboards Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Adrian Alberto P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian Alberto P.") AP Adrian Alberto P. Analista de servicios GTI Enterprise (\> 1000 emp.) 9/5/2023 "The ultimate Diagramming Platform" 5/5 What do you like best about Creately? Creately now includes smart connectors and contextual toolbars that automatically adjust shapes and relationships, making complex diagrams that are much faster to build. Review collected by and hosted on G2.com. What do you dislike about Creately? Creately could improve by allowing the free tier to include some additional features that are currently only available in paid plans. This would help new users explore the platform more fully before deciding to upgrade. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? Fast, easy and professional diagramming to be used and a great canvas tool alternative, i can just brainstorm and write it down easy using Creately. Review collected by and hosted on G2.com. Show More Response from Umesh Perera of Creately [Editedit](https://www.g2.com/survey_responses/creately-review-8566229/official_response/edit) Hi Adrian, Thanks for sharing your thoughts on G2 again. I am so glad to hear that our recent workflow improvements, like the contextual toolbars, are making a difference in your day to day work. Brainstorming should be fluid, so hearing that it is "fast and easy" for you is a big win for us. We also appreciate the honest note on the free plan limits, we are constantly looking for the right balance there. 3/6/2026 Current UserValidated ReviewerIncentivizedSource: In-app EC Emily C. Project Coordinator Mid-Market (51-1000 emp.) 5/26/2026 "Innovative Diagramming with Awesome Collaboration and Drag and Drop of Shapes and Connectors" 5/5 What do you like best about Creately? It has always been extremely convenient in the ways it facilitates seamless diagram creation and I really appreciate the extensive variety of shapes, drag and drop features as well as the collaborative features. Review collected by and hosted on G2.com. What do you dislike about Creately? There are no glitches when creating diagrams and performing any other flowcharting tasks with this tool. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? It helps create project schedule timeline diagrams which helps visually organize project phases and task durations across the project lifecycle to help team clearly understand the timing and sequence of activities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JF Julia F. Data Analyst Mid-Market (51-1000 emp.) 5/24/2026 "Reliable Data Flow Diagram Creation with Great Templates, Shapes, and Icons" 5/5 What do you like best about Creately? It is a very reliable tool for creating charts and drawing data flow diagrams and it offers shapes and icons that make me more efficient in diagramming and it has the best library of design templates. Review collected by and hosted on G2.com. What do you dislike about Creately? It has been very good in providing what we need for diagram creation and no features that are missing. Review collected by and hosted on G2.com. What problems is Creately solving and how is that benefiting you? It lets me create data flow diagrams mapping how data moves through our systems which helps document data pipelines and supports stronger data governance. Review collected by and hosted on G2.com. 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