--- title: Creately Reviews meta_title: 'Creately Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1393 reviews by the users' company size, role or industry to find out how Creately works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1393 scale: '5' date_modified: '2026-07-20' parent_category: name: Design url: https://www.g2.com/categories/design --- # Creately Reviews **Vendor:** Creately **Category:** [Diagramming Software](https://www.g2.com/categories/diagramming) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,393 ## About Creately Creately is an AI-powered diagramming and visual collaboration platform used by teams and professionals worldwide. From genograms and flowcharts to org charts, UML, and network diagrams, Creately makes complex visuals simple with its intuitive editor. It is also the first tool to introduce template-based AI diagram generation for advanced diagram types, saving hours of manual work. With real-time collaboration, smart templates, and integrations, Creately helps teams turn ideas into clear, actionable plans. ## Creately Pros & Cons **What users like:** - Users value the **ease of use** of Creately, appreciating its intuitive interface and seamless collaboration features. (28 reviews) - Users value the **collaboration and customization** features of Creately, enhancing teamwork and project management efficiency. (17 reviews) - Users value the **real-time collaboration** feature of Creately, enabling effortless edits and feedback in shared diagrams. (16 reviews) - Users value the **real-time collaboration** feature of Creately, enabling effortless edits and comments on shared diagrams. (15 reviews) - Users love the **variety of templates** in Creately, making diagram creation effortless and intuitive for everyone. (15 reviews) - Efficiency (14 reviews) - Users highly value the **user-friendly interface** of Creately, which enhances diagram creation for all skill levels. (14 reviews) - Users enjoy the **simple usability** of Creately, making it easy to create beautiful and functional diagrams. (14 reviews) - Team Collaboration (12 reviews) - Users enjoy the **easy creation** of diagrams in Creately, appreciating its simple drag-and-drop functionality. (11 reviews) **What users dislike:** - Users often face **diagramming issues** with Creately, experiencing lags and inefficiencies with complex diagrams and offline use. (10 reviews) - Users experience significant **slow loading** issues with large diagrams, leading to interruptions and a less efficient workflow. (10 reviews) - Users find Creately's **limited features** to be restrictive, requiring upgrades for more functionality and causing frustrations. (8 reviews) - Users experience **performance issues** with Creately, particularly with large diagrams causing lags and app hangs. (7 reviews) - Users experience **lagging performance** with Creately, especially with large diagrams and during collaborative sessions, hindering efficiency. (6 reviews) - Slow Performance (6 reviews) - Delay Issues (5 reviews) - Users find the **pricing structure expensive** with limited free features and no trial for premium options. (5 reviews) - Slow Speed (5 reviews) - Users find the **missing features** of Creately frustrating, citing difficulty in customization and project limits. (4 reviews) ## Creately Reviews ### 1. This allows me to make clear plans of my completed experiences. **Rating:** 4.0/5.0 stars **Reviewed by:** Arthur J. **Reviewed Date:** March 30, 2026 **What do you like best about Creately?** The ease of use and the clarity of the interface **What do you dislike about Creately?** Not much, I haven't found any major drawbacks to my credit **What problems is Creately solving and how is that benefiting you?** The lack of clarity in my experiences when I present them to my collaborators **Official Response from Umesh Perera:** > Hi Arthur, Thank you for the positive feedback. We are pleased that our clean interface and intuitive tools are delivering value to your planning process. Providing a professional result for presenting experiences is a core goal for us, and we value your partnership as we continue to refine the platform in 2026. ### 2. It was a great experience. I loved using the app. It gave e a lot of ideasss. **Rating:** 5.0/5.0 stars **Reviewed by:** Hiba A. **Reviewed Date:** March 15, 2026 **What do you like best about Creately?** The AI and the templates are so good. I really liked the fact that I dn't have to sit to a blank canvas. **What do you dislike about Creately?** I do not dislike creately at all. It is a good app **What problems is Creately solving and how is that benefiting you?** It helps me in my university stuffff. **Official Response from Umesh Perera:** > Hello Hiba, Thank you for the review! We are happy to hear that our templates and AI features are making your university projects easier to build. It is rewarding to know that you are finding the platform so helpful and inspiring. We appreciate your trust in Creately and wish you all the best with your classes! ### 3. Easy and fun to use **Rating:** 3.0/5.0 stars **Reviewed by:** Kevin S. **Reviewed Date:** March 16, 2026 **What do you like best about Creately?** What I like best about Creately is the variety of templates available for a variety of presentations. **What do you dislike about Creately?** What I dislike about Creately is the paywall of the more elaborate templates. **What problems is Creately solving and how is that benefiting you?** Creately helps me solve making my presentations attractive and interactive. **Official Response from Umesh Perera:** > Hi Kevin, Thank you for the positive feedback. We are pleased that our visual tools and templates are delivering value by making your presentations more engaging. We take your note on the pricing for elaborate templates seriously as we continue to refine our offerings for our community. We value having you with us! ### 4. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** Andres M. **Reviewed Date:** March 29, 2026 **What do you like best about Creately?** Gets all my needs covered. Have several different workflows in my office. **What do you dislike about Creately?** Nothing much to say, really do not know what to point out **What problems is Creately solving and how is that benefiting you?** Getting our business processes visualized **Official Response from Umesh Perera:** > Hi Andres, We appreciate you sharing your experience! It is great to know that our platform is helping you organize and visualize your business processes effectively. We aim to support a wide variety of office workflows, and we are pleased that you haven't found any major areas for improvement. Thanks for the support! ### 5. Effective platform **Rating:** 3.5/5.0 stars **Reviewed by:** Pritha B. **Reviewed Date:** March 16, 2026 **What do you like best about Creately?** It is quite useful in the context of e-learning. **What do you dislike about Creately?** It doesn't fulfil the needs of the E-learning domain related to the K-12 sector **What problems is Creately solving and how is that benefiting you?** It helps in creating/explaining a complex idea or theory to the learners. **Official Response from Umesh Perera:** > Hi Pritha, We appreciate you taking the time to share your experience with us. It is good to know that the platform is quite useful for your e-learning projects, though we hear your concerns about the specific needs of K-12 educators. We are currently looking at ways to make the interface and template library more accessible for younger students and their teachers. Thank you for helping us understand where we can grow in the education domain. ### 6. Efficient Visual Collaboration with Creately **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet **Reviewed Date:** March 29, 2026 **What do you like best about Creately?** The real-time collaboration features are particularly impressive, allowing multiple team members to brainstorm and edit simultaneously with zero lag. **What do you dislike about Creately?** While the interface is feature-rich, the sheer number of tools and settings can feel cluttered for a first-time user. **What problems is Creately solving and how is that benefiting you?** Creately solves the problem of fragmented ideas and disorganized group work by providing an intuitive, shared workspace. It benefits me by turning school topics into clear visual diagrams. **Official Response from Umesh Perera:** > Hi there, Thank you for the positive feedback. We are pleased that our visual collaboration tools are delivering value to your school projects and group work. We take your note on the interface layout seriously as we continue to balance a feature-rich environment with a clean, user-friendly design. We value your partnership and are glad to have you in our community! ### 7. Creately User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** KRDileep K. **Reviewed Date:** March 19, 2026 **What do you like best about Creately?** It's best service website which helps to create some interesting posters or fliers **What do you dislike about Creately?** No such dislikes about creately because i had very good experience **What problems is Creately solving and how is that benefiting you?** Creative posters and flyers and much more like these **Official Response from Umesh Perera:** > Hi KRDileep, Thank you for the review! We are happy to hear that our platform is helping you create interesting posters, flyers, and more. It is rewarding to know that you’ve had a very good experience with our services so far. We appreciate your trust in Creately and look forward to seeing what you create next! ### 8. Loved the way all components come together **Rating:** 4.5/5.0 stars **Reviewed by:** Parag J. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Creately?** Generating new diagrams directly from natural language prompts **What do you dislike about Creately?** Performance with large diagrams. The browser kind of becomes unresponsive. **What problems is Creately solving and how is that benefiting you?** I use creately to design architecture diagram and share it with rest of the team for live collaboration **Official Response from Umesh Perera:** > Hi Parag, It is wonderful to hear that our investment in AI is providing a clear benefit to your design process. We aim to make visual collaboration as effortless as possible, so it is great that you are finding value in the automated generation tools. We also hear your concerns about performance with large diagrams and are working on updates to keep the interface snappy for our power users. Thanks for sticking with us since 2023! ### 9. IT **Rating:** 5.0/5.0 stars **Reviewed by:** Veena S. **Reviewed Date:** March 27, 2026 **What do you like best about Creately?** THE TIME TAKEN IS LESS COMPARED TO OTHER WEBSITES **What do you dislike about Creately?** NOTHING ,BECAUSE IT'S ABSOLUTELY GOOD,I LOVED IT **What problems is Creately solving and how is that benefiting you?** IT GENERATES DIAGRAMS AND IT WORKS VERY GOOD **Official Response from Umesh Perera:** > Hi Veena, It is great to see that Creately is helping you bridge the gap between complex ideas and clear diagrams in record time. We believe that a high-performance visual workspace is key for IT productivity, and we are happy that our speed and generation tools are benefiting your work. Thank you for sharing your results! ### 10. I was great using creately, it was very helpful using this site and i highly recommend this . **Rating:** 5.0/5.0 stars **Reviewed by:** Nipesh K. **Reviewed Date:** March 18, 2026 **What do you like best about Creately?** The Api and user friendly environment, great site **What do you dislike about Creately?** Nothing much all things are good highly recommend **What problems is Creately solving and how is that benefiting you?** In networking it has help me doing great work such as diagramming. **Official Response from Umesh Perera:** > Hi Nipesh, It is great to see that Creately is helping you bridge the gap between complex network setups and clear, professional diagrams. We believe that a robust API and a friendly interface are key to a productive technical workflow, and we are happy to be your preferred tool in 2026. Thank you for sharing your experience! ### 11. I've had a good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Linus M. **Reviewed Date:** March 30, 2026 **What do you like best about Creately?** It's efficient and really easy to work with **What do you dislike about Creately?** I've had a solid experience so far and I'm content **What problems is Creately solving and how is that benefiting you?** Helping me with work **Official Response from Umesh Perera:** > Hi Linus, Thank you for the review! We are happy to hear that our platform is an efficient help for your work. It is rewarding to know that you’ve had a solid experience and are content with what we offer. We appreciate your trust in Creately! ### 12. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** May 04, 2026 **What do you like best about Creately?** Some thing that I like best about using Creately is that it is helpful in creating mind maps. **What do you dislike about Creately?** Something that I dislike about Creately is that it isn’t very helpful working on your phone. **What problems is Creately solving and how is that benefiting you?** Problems Creately solve is organizing my thoughts. ### 13. the best tools **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos L. **Reviewed Date:** March 15, 2026 **What do you like best about Creately?** the ease of creating diagrams and complementing my work **What do you dislike about Creately?** Nothing bad, I like everything about the tool **What problems is Creately solving and how is that benefiting you?** the ease of creating diagrams and complementing my work **Official Response from Umesh Perera:** > Hi Carlos, Thanks for the review! I am so glad that the ease of use is making a difference in your daily workflow. Providing a tool that complements your work rather than complicating it is exactly what we strive for, so it's awesome to hear that you're liking everything about it so far. ### 14. useful developing diagrams for technical reviews of new architectures. **Rating:** 4.5/5.0 stars **Reviewed by:** Salim N. | Software Engineering Associate Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Creately?** it's lightweight and easy to use in my mac **What do you dislike about Creately?** I'ts does not integrate with MCP to use AI **What problems is Creately solving and how is that benefiting you?** Architecture **Official Response from Umesh Perera:** > Hi Salim, Thanks for the review! I am so glad that the app is running smoothly on your Mac while you develop new architectures staying "lightweight" is something we really strive for. I am sorry we aren't supporting MCP for AI just yet, but that is a very interesting suggestion that I’ll be passing along to our engineering team. We love hearing how our more technical users want to push the boundaries of the canvas. ### 15. levating My Academic Workflow with Creately **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Affairs | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Creately?** Creately’s best new feature is its ability to turn diagrams into active project boards by embedding data and tasks directly into shapes. **What do you dislike about Creately?** could improve by reducing the initial learning curve, as the advanced features can feel overwhelming for new users. **What problems is Creately solving and how is that benefiting you?** It has facilitated the way in which I do my university work **Official Response from Umesh Perera:** > Hi there, Thank you for the update! We are happy to hear that our task and data embedding tools are helping you manage your university work more effectively. We also appreciate the honest feedback about the initial learning curve. We are committed to making our advanced features easier to navigate for everyone. Thanks for being a part of our community for so long! ### 16. super **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** May 08, 2026 **What do you like best about Creately?** easy to work easy for download easy changes **What do you dislike about Creately?** I prefer using without registratuon and fee. You can rely on advirtesing **What problems is Creately solving and how is that benefiting you?** bussines task **Official Response from Umesh Perera:** > Hi, Thank you for the review! We are happy to hear that our platform is an easy and effective tool for your business needs. It is rewarding to know that you enjoy the simple download and editing process. We also appreciate the honest feedback about registration and pricing. Thanks for choosing Creately! ### 17. Very convenient software, works great. Many options. Good user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** April 30, 2026 **What do you like best about Creately?** Very convenient for UML drawing. Large drawing board. Easy to use. **What do you dislike about Creately?** The variety of arrows is a bit lacking... **What problems is Creately solving and how is that benefiting you?** Drawing diagrams. UML diagram Statechart diagram **Official Response from Umesh Perera:** > Hi there, Thank you for the positive feedback. We are pleased that our interface and expansive drawing board are delivering value to your Statechart diagrams. We take your note on the variety of arrows seriously as we continue to refine our technical shape libraries. We value your partnership and are glad to support your diagramming work! ### 18. The complete creative suite for excelling professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** March 16, 2026 **What do you like best about Creately?** AI powered features are the best, along with templates and smart completions **What do you dislike about Creately?** UX could be refined, sometimes it feels it has more friction than it should **What problems is Creately solving and how is that benefiting you?** Reduces tasks times 80%+, increases quality of output, broadens the scope of the final deliverable **Official Response from Umesh Perera:** > Hi there, We appreciate you sharing your experience! It is good to know that our templates and AI tools are helping you increase the quality of your output so significantly. Regarding the friction you mentioned in the UX, we hear you loud and clear. We are focused on refining the user journey this year to ensure the platform feels as fast as the AI features it powers. Thanks for helping us improve! ### 19. I was looking for a website and creatly looked great **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services **Reviewed Date:** April 19, 2026 **What do you like best about Creately?** I like how creatly has so many templates **What do you dislike about Creately?** The down side is they send me so many emails **What problems is Creately solving and how is that benefiting you?** It is helping me work **Official Response from Umesh Perera:** > Hi there, It is great to see that Creately is helping you bridge the gap between a blank canvas and a finished project. We believe that a wealth of templates is key to a fast workflow, and we are happy that they are benefiting your work. We also hear your points on email frequency and are committed to making our communication more balanced as we move forward in 2026. ### 20. Fácil e intuitivo de usar. **Rating:** 5.0/5.0 stars **Reviewed by:** ALBERT M. **Reviewed Date:** May 12, 2025 **What do you like best about Creately?** What I like most about Creately is its intuitive and collaborative interface, which makes it easy to create visual diagrams quickly and efficiently. Its wide range of templates and the ability to collaborate in real-time allow for frictionless teamwork. Additionally, integration with other tools optimizes workflows. **What do you dislike about Creately?** What I like least about Creately is that, in more complex projects, the platform can become slow or less fluid. Some advanced features are limited to paid plans, which can restrict users with specific needs. The learning curve of certain tools could also be improved for beginners. **What problems is Creately solving and how is that benefiting you?** Creately solves several common challenges in project management, team collaboration, and idea visualization. By offering an intelligent visual workspace, it allows users to plan, brainstorm, design, and analyze processes efficiently. Its intuitive interface and extensive template library make it easy to create professional diagrams without the need for a steep learning curve. ### 21. network **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** April 01, 2026 **What do you like best about Creately?** I don't have any experience on this platform yet. **What do you dislike about Creately?** I am experimenting and I hope that I will like it **What problems is Creately solving and how is that benefiting you?** it could help me to make some synoptic diagrams **Official Response from Umesh Perera:** > Hi there, Thank you for your initial feedback. We are pleased that you are exploring Creately for your synoptic diagramming needs. Our goal is to provide a workspace that is both powerful and easy to learn, and we hope you enjoy the process of bringing your technical designs to life. We value having you with us! ### 22. Light good app with plenty of customization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Creately?** Very customizable. Easy to collaborate with colleagues. Plenty of features that can meet everyone's needs **What do you dislike about Creately?** I love this app. It meets my expectations so I can't provide any negative feedback for now **What problems is Creately solving and how is that benefiting you?** Visualising **Official Response from Umesh Perera:** > Hi there, Thanks for the update! It is great to hear that our collaborative features are helping you and your colleagues stay aligned through visualization. We believe that a flexible, feature-rich workspace is key to better results, and we are happy to see that reflected in your experience. Thanks for being part of the community. ### 23. It is the best tool for creating visual flowchart and workflows. **Rating:** 5.0/5.0 stars **Reviewed by:** Pavithra Jeeva A. | Senior Process Executive **Reviewed Date:** October 03, 2025 **What do you like best about Creately?** It allows us to collaborate easily. It also, allows us to make notes and add the attachments to make the important notes of project. **What do you dislike about Creately?** Sometimes the application hangs. Also the subscription is little expensive. **What problems is Creately solving and how is that benefiting you?** It is working towards make the application more user friendly. And also it is working on enhancing the performance of the application. **Official Response from Umesh Perera:** > Hi Pavithra, Thanks for sharing your experience and glad to hear Creately is helping with collaboration and keeping your work organized with notes and attachments. We appreciate you pointing out the performance concerns. This can sometimes depend on workspace complexity, and we’re continuously improving stability and speed. If this is something you’re encountering, feel free to reach out to us at (support@creately.com) we’d be happy to take a closer look. We also understand your feedback on pricing and are working to ensure the platform delivers strong value for teams. Thanks again for your feedback! ### 24. Perfect Brainstorm Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gurdeep S. | Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Creately?** Creately helps us to create diagram visualisation, plan and strategize the deal and run workshop and meeting **What do you dislike about Creately?** The tool of research and analysis can be improved since it has multiple failures **What problems is Creately solving and how is that benefiting you?** Its solving our visualization of our strategic plans ### 25. It was a great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Javeria B. **Reviewed Date:** September 10, 2025 **What do you like best about Creately?** I liked the interface of software and it was easy to use as a new user. **What do you dislike about Creately?** I liked almost all parts although this form this not responsive for mobile screen . **What problems is Creately solving and how is that benefiting you?** I focus on project like app development and web development ### 26. The application is user friendly and i didnt have any challenges navigating through it. **Rating:** 4.5/5.0 stars **Reviewed by:** Tinayeshe J. **Reviewed Date:** May 08, 2025 **What do you like best about Creately?** It helps in creation of flow diagrams. They seem standardized and everyone i shared with seemed to understand. In the engineering department it really was a good tool to use **What do you dislike about Creately?** The thing i have noted now this review submission page. Im typeing on a phozne and it not really optimized for the phone. The optimisation is for a laptop so now the words are very small and difficult to type **What problems is Creately solving and how is that benefiting you?** We always had strouble finding a tool we could all use for diagramming. This tool proves effective in giving standard diagrams ### 27. Simple Layout, easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Marcus V. **Reviewed Date:** May 09, 2025 **What do you like best about Creately?** How easy it is to move elements around, while keeping their connectors attached. **What do you dislike about Creately?** No free trial of the premium features. I want to test the project management features, but the tasks feature is not available unless you upgrade first. **What problems is Creately solving and how is that benefiting you?** It helps keep processes organized by allowing me to create a mind map of a process, then I can move items through the process right there on the mindmap. ### 28. Connect-Collaborate-Create **Rating:** 3.5/5.0 stars **Reviewed by:** Md. Mizanur R. | Faculty, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2025 **What do you like best about Creately?** With intuitive platform, you can get ideas, debate on them, come to consensus and get result. Through multi faceted option, including automation, mind mapping, flow chart, notes...not limited to these...you may come up with best of the best ideas. **What do you dislike about Creately?** While well designed and intuitive platform, it seems, sometimes, too much flashing and distract users to concentrate. Simplification with excellence will attract more users. **What problems is Creately solving and how is that benefiting you?** When you need idea generation, specially through brain storming, you may count on 'Creately' for quick decision making, while keep it rigorous and efficient. ### 29. Efficient and User-Friendly Diagramming Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aymen G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2025 **What do you like best about Creately?** I love how easy it is to create and collaborate on diagrams with Creately. The real-time collaboration feature is incredibly helpful for team projects, and the extensive library of templates and shapes saves a lot of time **What do you dislike about Creately?** While Creately is generally very user-friendly, I sometimes find the loading times to be a bit slow, especially with larger projects **What problems is Creately solving and how is that benefiting you?** Creately addresses the challenge of creating complex diagrams and visualizations quickly and efficiently. It simplifies the process with its user-friendly interface and extensive library of templates and shapes. This has greatly benefited me by saving time and improving the clarity of my presentations and project plans. Additionally, the real-time collaboration feature has enhanced teamwork, allowing my colleagues and I to work together seamlessly, regardless of our locations ### 30. An awesome intuitive next level collaboration diagramming tool **Rating:** 4.0/5.0 stars **Reviewed by:** Emmanuel I. **Reviewed Date:** May 14, 2025 **What do you like best about Creately?** It's easy realtime collaboration and templates **What do you dislike about Creately?** It's limited free features on free versions **What problems is Creately solving and how is that benefiting you?** Creately helps me with collaboration, diagramming, and whiteboarding by giving a shared space where I can easily work with others in real time. It makes it simple to organize ideas, plan stuff out visually, and keep everything in one place. ### 31. Easy to use for beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** September 08, 2025 **What do you like best about Creately?** Easy to use for beginners like me to draw diagrams **What do you dislike about Creately?** I don't know yet. I don't know yet. I don't know yet. **What problems is Creately solving and how is that benefiting you?** It helped me come out with good diagrams for school. ### 32. Great service that you can rely on all time. **Rating:** 5.0/5.0 stars **Reviewed by:** Bonface G. **Reviewed Date:** March 21, 2025 **What do you like best about Creately?** Integration with Other Tools: Creately integrates with popular tools like Google Workspace, GitHub, Confluence, and Slack, helping you keep all your updates in one place **What do you dislike about Creately?** Integration Problems: Issues with the JIRA and Confluence versions have been noted, where existing drawings refuse to load **What problems is Creately solving and how is that benefiting you?** Difficulty Presenting Ideas: Creately's presentation mode allows users to present their diagrams directly within the platform. This feature makes sharing and discussing ideas with stakeholders easier, enhancing communication and decision-making. ### 33. Nice-Looking diagrams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Creately?** I think the elements (or objects) have these great fonts, nice-looking lines and circles that you don't see in other drawing tools. It just looks appealing as a diagram. They aren't just diagrams that display their purpose, they look good. **What do you dislike about Creately?** Some features are overlayed on top of others when you select a template, and that might make one feel frustrated to reorganize them. **What problems is Creately solving and how is that benefiting you?** Creating appealing diagrams to readers of my content. It drives traffic to the website. Shows professionalism. ### 34. Good diagram tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Creately?** Free version is more than enough to get things started. Navigation on the tools and shapes are relatively easy to understand. **What do you dislike about Creately?** Elements not being snappy. I am used to using lucid app as my go to diagram tool at work. Comparing how the shapes snap to required sections specially arrows sadly creatly lacks this and is very frustrating to work. If this is is sorted creately is an A+++ diagram tool. May be spend more time on the UX a bit I feel the product is up there as a competitor to lucid apps. **What problems is Creately solving and how is that benefiting you?** Mainly for architectural and business designing creatly is very useful and powerful ### 35. a beauty of a program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** July 31, 2025 **What do you like best about Creately?** its design regarding working in the program **What do you dislike about Creately?** the way in which tasks can be done **What problems is Creately solving and how is that benefiting you?** for the moment it is sufficient for me ### 36. Easy to use diagraming **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement **Reviewed Date:** July 14, 2025 **What do you like best about Creately?** Ease of use. Intuitive controls to create diagrams. **What do you dislike about Creately?** Some limitations on text size, positioning, kerning. **What problems is Creately solving and how is that benefiting you?** Ability to diagram a complex association that can expand easily as needs arise. ### 37. Creately stands out as one of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Jay K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Creately?** End user support is outstanding. Product works exactly as it should and pricing is fair. **What do you dislike about Creately?** Less well-known than other software so it can throw people off if they're asked to use it and haven't heard of it. **What problems is Creately solving and how is that benefiting you?** Primarily to help us organize staff resources. ### 38. Creatly is best for creating er diagrams i am an computer science student and it helps me making **Rating:** 5.0/5.0 stars **Reviewed by:** VAIBHAV K. **Reviewed Date:** March 24, 2025 **What do you like best about Creately?** Er best diagram maker and user friendly . **What do you dislike about Creately?** Support can be more good and ui can be more **What problems is Creately solving and how is that benefiting you?** Er diagram creation was difficult and it helps me ### 39. A Comprehensive Tool for Visual Collaboration and Diagramming **Rating:** 5.0/5.0 stars **Reviewed by:** JUAN LEONARDO G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2024 **What do you like best about Creately?** it is ease of collaborative diagramming and real-time editing. This allows teams to brainstorm, create, and refine diagrams together in a way that feels intuitive and seamless, regardless of location. **What do you dislike about Creately?** A common point of frustration with Creately is that its interface can feel cluttered at times, especially when working on larger, more complex diagrams. **What problems is Creately solving and how is that benefiting you?** Creately solves several key problems related to visual collaboration, diagramming, and process mapping. For teams working remotely or in hybrid setups, it offers a centralized platform where everyone can collaborate on diagrams and flowcharts in real time. ### 40. Very useful for short term and long term use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Creately?** Creately's drag-and-drop interface is user-friendly, even for those new to diagramming tools. You can easily create professional-looking diagrams without a steep learning curve. **What do you dislike about Creately?** Creately can have occasional bugs or glitches. Some users have reported issues with saving documents, loading diagrams, or features not working as expected **What problems is Creately solving and how is that benefiting you?** It can be challenging to explain complex ideas, processes, or systems using just text. Creately provides a visual medium to simplify and clarify such information. ### 41. Keeps returning to payment page **Rating:** 4.5/5.0 stars **Reviewed by:** Debi D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Creately?** Great apEase of making charts Annoying as it wont allow me to download your work! **What do you dislike about Creately?** Inability to download my chart Find it very annoying when my project is due tomorrow ! **What problems is Creately solving and how is that benefiting you?** Ease of creating a flow chart ### 42. Creatly Awesome App **Rating:** 5.0/5.0 stars **Reviewed by:** Surya Prakash M. | Tech Lead Security, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Creately?** In creatly easy to use and easy to design our all network diagrams for the clients and easy to export and Creately offers a user-friendly interface that makes it easy for users to create various types of diagrams without extensive training or experience. We used creately on daily basis for making diagram. **What do you dislike about Creately?** Nothing Yet about to dislike now i am using free version its also very helpfull **What problems is Creately solving and how is that benefiting you?** Previously we were made all diagrams in Mspaint and other platform now creately offers various customization options, allowing us to tailor diagrams to their specific needs. This includes customizable shapes, styles, colors, and fonts and many more. We have created lots of network diagram for the clients which is very good and impress to the clients. We are very happy to use sevrices from creately.... ### 43. An Exceptionally Intuitive and Powerful Visual Collaboration Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Individual Contributor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Creately?** For optimal visualization collaboration, Creately is the platform to use. The platform provides a user-friendly approach to its users and highly powerful tools. Due to its simple nature, users can quickly get the hang of it and use it proficiently. Expense, whereas, Creately ensures teams of different diversities collaborate effortlessly and ensure proper work management. Creately is cost-friendly, providing a good revenue platform for businesses that would like to bring on board efficient communication. From the above discussion, if your cluster is focused on flexibility, efficiency, and cost, creativity will work best for you. **What do you dislike about Creately?** However, there is one minor inconvenience – sometimes I need more advanced customization options for some particular, very specialized diagrams. Nevertheless, the team working on the platform is constantly updating Creately, and I am sure they will take my wish into consideration at some point. **What problems is Creately solving and how is that benefiting you?** In another example, Creately solves three essential elements of problem-solving: knowing the problem , figuring out which parts of the problem cause it, what leads to it, and what gives us the right to tell if it’s solved, coming up with reasonable solutions , and efficiently implementing those solutions. In the workplace, I must regularly communicate my thought processes, system architectures, and process flows to technical and non-technical stakeholders alike . Creately’s easy-to-use diagramming tools and extensive selection of templates allow me to generate diagrams and visualizations that are creative and understandable to both logical and non-technical employers and develop the linkage. ### 44. Great tool to diagram your ideas **Rating:** 5.0/5.0 stars **Reviewed by:** Omar . | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Creately?** Is an incredible tool, easy to use and let you to create great diagrams **What do you dislike about Creately?** I think they should include a little short trial period. **What problems is Creately solving and how is that benefiting you?** Create great diagrams ### 45. Worst experience in a 2024 solution **Rating:** 0.0/5.0 stars **Reviewed by:** Santiago R. | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Creately?** Not much else really. I don't think it has something that stands out **What do you dislike about Creately?** It's a pain really. I tried to make an organizational chart both ways from a template and from a blank workspace and both ways the same result couldn't do it. Your solution if you can call it a solution is CERO intuitive. It was very very difficult to replace and insert the pictures. The shape didn't made available for edition. I couldn't even move its position. A real pain. It was money thrown to the trash. **What problems is Creately solving and how is that benefiting you?** None of my problems did actually solve. It's not benefiting me at all. **Official Response from Milinda Ubeysinghe:** > Hi Santiago, Thank you for taking the time to share your experience with Creately. I’m truly sorry to hear that our product didn't meet your expectations and caused you frustration, especially when trying to create an organizational chart. I understand how disappointing it can be when a tool doesn't work as intended, and I sincerely apologize for the difficulties you encountered. Your feedback is invaluable to us, and I want to assure you that we take your concerns seriously. I kindly invite you to connect with our dedicated support team through our contact support channel. They'll be able to provide personalized assistance and work closely with you to resolve these issues. We're committed to ensuring that Creately becomes a valuable tool for you, and we believe that with some guidance, we can help improve your experience. Please reach out to us at https://support.creately.com. We're here to listen, help, and make things right. Thank you again for your feedback. I appreciate your patience and look forward to the opportunity to turn your experience around. Best regards, Mili Customer Support Team ### 46. Creately: A smart choice for expressing ideas over diagrams. **Rating:** 5.0/5.0 stars **Reviewed by:** Gulam M. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Creately?** Creately is a simple and user-friendly application for creating diagrams to visualize complex technical ideas and data flow on wireframes, flow charts, and other visual options. The best part of this tool which I found interesting is its real-time collaboration features, which help us to enhance the workflows and my productivity in a team. Apart from that, It has several more features like integrations with third-party tools, Slack, Jira, and GitHub, making Creately an invaluable tool for my professional journey. **What do you dislike about Creately?** Creately is a great tool, but I have sometimes faced lagging issues when my diagrams become larger and more complex. This is an area where it can be improved. Despite this, it is a valuable tool for me due to its user-friendly interface and many pre-ready templates. **What problems is Creately solving and how is that benefiting you?** Using Creately, We can create diagrams like flowcharts, mind maps, and wireframes to visualize our complex ideas without knowing advanced design skills and its real-time collaboration feature helps the team members to work together which improves productivity and project clarity. ### 47. Very easy to use a range of charts and options to visually display ideas and their connections **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Creately?** Range of options - concept maps etc. Can be shared with people and presented over teams. **What do you dislike about Creately?** It can be challenging to operate beyond the confines of the pre-generated template space. **What problems is Creately solving and how is that benefiting you?** Communication: It helps to clarify thinking and helps to bring people up to the same level of knowledge. Knowledge transfer: It can easily bring in new knowledge. ### 48. Concept maps and diagrams made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Creately?** Creating and organizing concept maps has become easier with Creately; its interface is easy to handle and offers a variety of options. **What do you dislike about Creately?** Now it is more complicated to share, save, and have more files for free to edit. I have to delete my previous work to create a new one. **What problems is Creately solving and how is that benefiting you?** There is a limit to the number of people with whom I can share a document; Creately should allow more participants. ### 49. What I was looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Padilla P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Creately?** What I Like Best About Creately: User-Friendly Interface: Creately boasts a user-friendly interface that makes it easy for both beginners and experienced users to create professional-looking diagrams effortlessly. Vast Library of Templates: One of Creately's strengths lies in its extensive library of templates, covering a wide range of diagram types including flowcharts, mind maps, network diagrams, org charts, and more. These templates serve as excellent starting points for users, saving time and effort in creating diagrams from scratch. Real-Time Collaboration: Creately enables seamless real-time collaboration, allowing multiple users to work on the same diagram simultaneously. This feature is invaluable for team projects, enabling team members to brainstorm ideas and make revisions in real-time, regardless of their geographical locations. Integration Capabilities: Creately integrates smoothly with popular platforms such as Google Drive, Microsoft Office, and Atlassian, streamlining workflow processes and enhancing productivity. Efficiency: Creately significantly boosts efficiency by providing a platform for creating, sharing, and collaborating on diagrams in real-time, eliminating the need for cumbersome manual processes. Versatility: From brainstorming sessions to project planning and everything in between, Creately offers a versatile solution for a wide range of diagramming needs across various industries and disciplines. Accessibility: As a cloud-based tool, Creately offers unparalleled accessibility, allowing users to access their diagrams from anywhere with an internet connection. This flexibility enables remote teams to collaborate seamlessly and stay productive. **What do you dislike about Creately?** The least helpful aspect of Creately might be its limited functionality in the free plan, which may restrict users from fully experiencing the platform's capabilities without upgrading to a paid subscription. Dependency on Internet Connection: Since Creately is a cloud-based tool, it requires a stable internet connection to access and work on diagrams. This dependency on internet connectivity may pose challenges for users in areas with poor internet infrastructure. **What problems is Creately solving and how is that benefiting you?** Creately solves the challenges of visualizing complex concepts, streamlining collaboration, enhancing efficiency, and facilitating remote work. By simplifying diagramming processes, enabling real-time collaboration, and offering accessibility via cloud-based tools, Creately benefits users by improving communication, productivity, and project success. ### 50. Intuitive Design and Effortless Creativity **Rating:** 5.0/5.0 stars **Reviewed by:** DARWIN M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2024 **What do you like best about Creately?** What I like best about Creately is its intuitive design and the ease with which it allows me to create attractive designs. From the moment I started using it, I was impressed by how easy it was to navigate the platform and how quickly I could bring my ideas to life in visually appealing diagrams and charts. Additionally, the wide range of templates and elements available further simplifies the design process, allowing me to create confidently without needing advanced technical skills. In summary, Creately not only helps me efficiently materialize my concepts, but it does so with style. **What do you dislike about Creately?** I love everything about Creately! From its interface to its design tools, everything is perfectly crafted to make creating stunning diagrams and charts a breeze. **What problems is Creately solving and how is that benefiting you?** Creately solves the problem of complex diagramming and chart creation by offering a user-friendly platform with intuitive design tools. This benefits me by saving time and effort that would otherwise be spent on creating diagrams manually or struggling with complicated software. With Creately, I can quickly and easily visualize my ideas, collaborate with others, and communicate complex concepts effectively. This efficiency allows me to focus more on the substance of my work rather than getting bogged down in the technicalities of diagram creation. ## Creately Discussions - [What is the best way to indulge in collaborative work?](https://www.g2.com/discussions/33669-what-is-the-best-way-to-indulge-in-collaborative-work) - 21 comments, 2 upvotes - [What is creately?](https://www.g2.com/discussions/what-is-creately) - 1 comment, 1 upvote - [What is the perfect font size to create a very large diagram without losing quality?](https://www.g2.com/discussions/51188-what-is-the-perfect-font-size-to-create-a-very-large-diagram-without-losing-quality) - 1 comment, 1 upvote - [What are the future plans of Creately ?](https://www.g2.com/discussions/51172-what-are-the-future-plans-of-creately) - 1 comment, 1 upvote - [PLEASE GIVE ME AMAZON GIFT CARD PLEASE PLEASE PLEASE I NEED IT](https://www.g2.com/discussions/51152-please-give-me-amazon-gift-card-please-please-please-i-need-it) - 1 comment, 1 upvote - [View Creately pricing details and edition comparison](https://www.g2.com/products/creately/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+11%3A56%3A04+-0500&secure%5Bsession_id%5D=4bb5737f-1f4a-4955-b2af-dbbf51d78b37&secure%5Btoken%5D=7cdc4cdf0b9a4fb5946a36ae7d662e739bcac74226b851a2827b9793d250dd8f&format=llm_user) ## Creately Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Project Server](https://www.g2.com/products/microsoft-project-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Creately Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Logistics** - Integration - Analytics - Export - Upload - Employee Directory **Design Tools** - Drawing - Marker Colors - Mind Mapping - Templates - Drag-and-Drop **Basics** - Reporting - Interoperability - Performance **Collaboration Tools** - Collaborative Editing - Task Management - Notes and Comments **Collaboration** - Integrated Communications - Native Communications - Board Overview - Screen Sharing **Generative AI** - AI Text Generation - AI Text Summarization **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Communication Tools** - Voting - Commenting **Additional Functionality** - Portal - Mobility - Dashboard **Visual Tools** - Styles and Themes - Image Import - Custom Icons **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Integrations** - CMS Integrations - Sharing **Content** - Automation - File Sharing **Mind Map Availability ** - File Formats - Cloud Storage Integration - Mobile Application - Desktop Availability **Hardware** - Required Hardware - Bring Your Own Device **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Software Offering** - In-Browser - Desktop App - Mobile App ** Security** - Permissions - Single Sign-On (SSO) **Agentic AI - Mind Mapping** - Autonomous Task Execution - Decision Making **Agentic AI - Collaborative Whiteboard** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction ## Top Creately Alternatives - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (13,142 reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,697 reviews) - [SmartDraw](https://www.g2.com/products/smartdraw/reviews) - 4.5/5.0 (386 reviews)