JK

Julie K.

Communications Manager

Hospital & Health Care

Mid-Market (51-1000 emp.)

4/18/2018

"A Very Cool, Easy to Use Software for Website Analysis"

4/5

What do you like best about Crazy Egg?

The snapshots offer a variety of ways to track how visitors are exploring and using your website. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I think it's a little pricey for small business for subscriptions. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

I highly recommend using confetti feature of heatmap, it's the most complete way to analyze clicks on a website page. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are able to view exactly how users are interacting with our website and what is drawing their interest. We've made several changes to landing pages based on the results from Crazy Egg. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/30/2017

"Does exactly what I need it to do, with no hassle"

5/5

What do you like best about Crazy Egg?

Crazy Egg is a relatively simple software solution that does exactly what you want it to do - track visitors to figure out how they interact with your website. I particularly love their video recording tool, which lets me literally watch a recording of how someone interacts with my site. I can figure out which buttons to change, which text to move around, etc. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

The only complaint that I have about Crazy Egg is that when you are using the recording feature, it doesn't show you any videos that are playing on the site. This a problem because if you have a video sales letter or any type of video on your website, it's difficult to figure out how people are engaging with it. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Just give it a try - they offer a free trial and it's incredibly easy to install the code on your site. Depending on how many pages you want to track, setup could take five minutes or less. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

I am able to see how people are interacting with my site. I've been able to make several changes to improve engagement and conversion rates. Review collected by and hosted on G2.com.

LM

Lisa M.

Mid-Market (51-1000 emp.)

1/3/2018

"Great inexpensive tool to identify web improvements"

4/5

What do you like best about Crazy Egg?

Crazy Egg is super easy to set up and it is always well received by team members. Additionally, it is far more user friendly and easier to digest that Google Analytics in-page tool which is why I think its worthwhile to invest in this tool if you can. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

It would be nice to have the option to pay monthly vs annually. Additionally, it would be great if they rolled out more visualization features. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

I would recommend signing up for the free trial and testing it out if you are in the market for a heatmap tool. Its well worth the cost if you are looking to do any web redesigns. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are able to better understand how to make improvements on our site based on the heat maps. It provides an unbiased view for the team to learn what may not be working well on the site. Review collected by and hosted on G2.com.

SM

Sanjit M.

Digital Marketing Strategist, Founder

Marketing and Advertising

Small-Business (50 or fewer emp.)

6/6/2016

"A super tool to see how visitors interact on your website!"

5/5

What do you like best about Crazy Egg?

This tool will show a website's heatmap, scrollmap, confetti, and overlay, what more could one ask for!?

It is great for A//B testing or just to gain insight into a website and their visitors. This is like the Google Analytics in-page analytics on steriods. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I wish their were more pricing options or maybe custom options. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Set it up for the important pages first, maybe just the homepage. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Showing clients that they need to change their website for the sake of their visitors. You cannot just throw up a site and expect it to work. This tool helps show clients their website needs some work. Review collected by and hosted on G2.com.

UC

Verified User in Computer Hardware

Mid-Market (51-1000 emp.)

1/30/2018

"Simple - Almost To a Fault"

3.5/5

What do you like best about Crazy Egg?

I love the simplicity and ease of use of CrazyEgg if that's your goal for a heatmap / user recordings software. This platform works well as an initial introduction to user research.

CrazyEgg is incredibly cost-effective - with a yearly cost that is small in comparison to its competitors. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

If you're looking for heavy user analytics, segmentation, and etc - you should look into another platform.

Additionally, I wished Crazyegg rolled out more features - more often. Their latest feature - user recordings - had some loading issues initially and it was difficult to view on our browsers. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

If you're looking for heat maps and basic user recordings at a great price - this might be the right platform for you. For more advanced users - I do recommend looking into feature-heavy alternatives. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Crazy Egg is helping us analyze what are website visitors are interacting with. It gives us the ability to analyze the effectiveness of our landing page designs (from a UX perspective). Review collected by and hosted on G2.com.

JS

Jacob S.

Digital Marketing Director

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/22/2018

"Fantastic insights"

4.5/5

What do you like best about Crazy Egg?

We’ve been able to make some significant UX improvements with the insights from the heatmaps, screen recordings, and A/B testing Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Occasionally doesn’t pick ups certain navigation elements well, but all in all that’s not a big complaint Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/21/2018

"Great Website Heatmap tool"

4/5

What do you like best about Crazy Egg?

I love the heatmaps it generates for your website pages so you can see where people are clicking on the page and how far they scroll down the page Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I don't think there is anything in particular that I dislike about this tool, it works well for me Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

This is a great tool to supplement other tools such as Google Analytics to give you more insights about your audience's behavior and engagement on your website pages and to help you make optimizations to improve click throughs and conversion rates. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

I'm able to see how website visitors interact and engage with pages on my website and see what types of calls to action, buttons, content, offers, etc. are working and what is not so I can continue to make optimizations to my site and help improve conversion rates. Review collected by and hosted on G2.com.

HA

Haley A.

Marketing Coordinator

Mid-Market (51-1000 emp.)

4/3/2018

"Crazy Egg is Phenomenal "

5/5

What do you like best about Crazy Egg?

I love how easy it is to navigate through the site. It's simple yet full of different options. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

There is no chat support or detailed manual. You have to teach yourself. Review collected by and hosted on G2.com.

LM

Lisa M.

Demand Analytics Manager

Enterprise (> 1000 emp.)

10/31/2017

"Inexpensive but effective heat mapping tool"

4.5/5

What do you like best about Crazy Egg?

I love how simple it is to set up and measure heat maps. I was able to easily get everything running quickly as it just requires a light piece of code on your site. It also has a great price point so is an easy sell for the team. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Given that it is a lower end tools it has some limitations in what you can measure but it meets requirements for most small to medium size businesses. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

This is a great entry tool for heat mapping and is super simple to set up. I have always received positive feedback from my team Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are able to use the heat maps to gain insights and come up with ideas on what to test on the website before a full redesign. Review collected by and hosted on G2.com.

RH

Robb H.

VP, Digital Banking and Product Management

Enterprise (> 1000 emp.)

1/10/2018

"Insightful Data"

5/5

What do you like best about Crazy Egg?

Recording user sessions to see how users interact with the content. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Can't think of much I don't like about Crazy Egg. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Develop a hypothesis and test it during your free trial. See how well you predict actual user actions with your site. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Helps design better UI that improves customer experience. Helps overcome design biases and use data to understand and prove what works and what doesn't. Review collected by and hosted on G2.com.