I like the data and charts that are easy for everyone to use. Review collected by and hosted on G2.com.

It would be beneficial to see more ways on how to use the information and what to do with it moving forward. Review collected by and hosted on G2.com.

Shows visitor clicks in many ways including confetti and heat maps. You can use this data to improve your site. Review collected by and hosted on G2.com.

You need to create snapshots of pages, so, in my case, it would be of either article pages or the homepage. It's a bit burdensome to create a snapshot of multiple articles and isn't worth it. We mostly use it for the homepage to make it more user-friendly. Review collected by and hosted on G2.com.

Nothing. I signed up for this service for one year at the recommendation of my web developer. We used it for 1 month, but it did not provide information that was overly valuable in our case. Review collected by and hosted on G2.com.

When I tried to cancel the service and receive a refund, they refused and their policies protect them from having to refund you. Review collected by and hosted on G2.com.

I like the variety of visualization options. Heatmap, boxes, dots, etc. Review collected by and hosted on G2.com.

Wish it would occupy a bigger part of my daily analysis. The product is something I only check in on every couple of months. Review collected by and hosted on G2.com.

Easy to use, easy to understand, clear UI and a decent tool to measure clicks and scrolls. Review collected by and hosted on G2.com.

(1)Not a complete analytical story unless you cross reference the info with other tools. (2)They take annual payments from your account with no reminder.

(3) They hide all your info if you close your account. I paid for this info. I should be able to access it. Review collected by and hosted on G2.com.

Easy to integrate with Optimizely.

Confetti helps to visualize clicks by segments - device, new/old visitors, campaigns, etc.

Low price (for small websites that need only simple heatmaps) Review collected by and hosted on G2.com.

Limited visualizations - CrazyEgg doesn't offer attention maps or mouse movements like other services.

CrazyEggs offers only heat mapping, we prefer using less services to get more information (session replay, funnels, formas analytics, etc) Review collected by and hosted on G2.com.

The confetti map provides a really "fun" way to analyze data and the sources where users click on your website. the additional features

The email support side was great and always helped. Although I didn't like the low level of personalization with support. It felt like I was talking to some bot. Review collected by and hosted on G2.com.

This is a problem that I've seen with all Heatmap tracking tools, the lack of support with parallax websites. Even with its chrome extension it has trouble properly recording interactive websites.

Additionally, I didn't like that you had to use a chrome extension to record a full heatmap. Most platforms do it in-browser. In terms of ease of use, this hurt the efficiency of the tool in my opinion. It was a major hassle to create heatmaps for each device (desktop, tablet, mobile). It took about 20 min to create heatmaps for 2 different pages. Review collected by and hosted on G2.com.

This company changed the admin of my account without any notification or verification to me yet continued to bill me for the service. I've incurred around $700 worth of charges for a subscription not under my name, which I haven't used. Review collected by and hosted on G2.com.

They will update your account information without any notification or verification and continue to charge you. Review collected by and hosted on G2.com.

I like the ease of installation and the different views you can get instead of just a generic heat map. The tool is user friendly and not technical in a way that most people could just pick it up and use it without a lot of additional training. Review collected by and hosted on G2.com.

The technical support has not been the greatest and sometimes we have not received responses to our questions. Setting up individual URLs is easy, but when it is a single URL that is split at a testing source, you have to dig a little deeper to set that up. It's not hard, but that set up is buried and harder to find. Review collected by and hosted on G2.com.

Cazzy Egg is one of the best hit map tracking tools on the market. They provide data on performance of your pages on desktop and mobile devices. Key functional includes clicks from specific channels, hit maps, and how far people scrawl. It also has integration with Optimizly making it a great add on for A/B testing. Review collected by and hosted on G2.com.

Integration with Optimizly can be updated where Cazzy egg would ask first before creating tracking. In addition, it would nice to be able to record user interaction with the website on per session bases. Review collected by and hosted on G2.com.