---
title: Crazy Egg Reviews
meta_title: 'Crazy Egg Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 128 reviews by the users' company size, role or industry
  to find out how Crazy Egg works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 128
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Conversion Rate Optimization Tools
  url: https://www.g2.com/categories/conversion-rate-optimization-tools
---

# Crazy Egg Reviews
**Vendor:** Crazy Egg  
**Category:** [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 128
## About Crazy Egg
Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.



## Crazy Egg Pros & Cons
**What users like:**

- Users find Crazy Egg exceptionally **user-friendly** , offering intuitive heatmaps and a straightforward interface for analytics. (12 reviews)
- Users value the **intuitive heat maps** of Crazy Egg, enhancing their ability to analyze user behavior effectively. (8 reviews)
- Users appreciate the **easy setup** of Crazy Egg, finding it straightforward and user-friendly for effective analytics. (7 reviews)
- Users praise the **excellent customer support** of Crazy Egg, providing timely and practical assistance for effective problem resolution. (6 reviews)
- Users value the **insightful heat maps** and real-time data of Crazy Egg, enhancing their ability to optimize website performance. (6 reviews)
- Intuitive (6 reviews)
- Users find Crazy Egg&#39;s **A/B testing features** invaluable for optimizing websites and enhancing user experience insights. (5 reviews)
- Analytics (5 reviews)
- Helpful (5 reviews)
- Implementation Ease (5 reviews)

**What users dislike:**

- Users find the **session recording limit and tracking script requirement** restricts full exploration of Crazy Egg&#39;s features. (4 reviews)
- Users find the **limited features** of Crazy Egg restrict to viewing and exploring its full capabilities effectively. (4 reviews)
- Users are frustrated by the **missing features** in Crazy Egg, limiting exploration without a live tracking script. (4 reviews)
- Users find the **filtering issues** in Crazy Egg restrict its ability to analyze user interactions effectively. (3 reviews)
- Users find the **limited analysis capabilities** of Crazy Egg restrict their ability to perform detailed external data reviews. (2 reviews)
- Recording Limitations (2 reviews)
- Steep Learning Curve (2 reviews)
- Time-Consuming (2 reviews)
- Usage Limitations (2 reviews)
- UX Issues (2 reviews)

## Crazy Egg Reviews
  ### 1. Crazy Egg Is Awesome!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick C. | Director of Business Development and Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2016

**What do you like best about Crazy Egg?**

We have been able to gain very useful insights to what users are doing when they reach key pages on our website, by tracking their behavior we have been able to implement numerous changes to our site which have resulted in higher conversions.

**What do you dislike about Crazy Egg?**

We don't dislike anything, but I would love if they Crazy Egg had video tracking.

**Recommendations to others considering Crazy Egg:**

Just go with it, it's not expensive and is more than worth giving it a try.

**What problems is Crazy Egg solving and how is that benefiting you?**

We were trying to figure out what was working on our pages and what wasn't, Crazy Egg has been a great tool by showing us what is working and what isn't.

  ### 2. Heat mapping our way to a more user friendly site

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelsey S. | Web and Technology Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2016

**What do you like best about Crazy Egg?**

We just rebuilt our website for a second ( really third) time within the last year and a half but only started implementing Crazy Egg in September. This has been a big key in showing us how our users are liking the new layout and site. With this product I love being able to see if the users are trying to click on our lead magnets that we put so much work into, how much of the page they're actually reading or viewing, what items they may try to click on that aren't clickable, and so on. It makes my job easier as the web designer to better create the flow of the site for them. 

**What do you dislike about Crazy Egg?**

The one thing I'm not too fond of with this product is the time frame that the snapshots are up. 60 days is a great amount of time but I wish I could get some sort of reminder that I need to basically renew them. Also it would be great if I could get a personalized report from month to month of my screenshots telling me where traffic has improved or decreased so that I'm aware of what to keep an eye on. 

**Recommendations to others considering Crazy Egg:**

It's a great tool if you're a visual person. Being able to see the scrolls and clicks of your visitors gives it that much more of a meaningful experience. Numbers are great and all but actually being able to see their movement through out your site and knowing how to move them throughout, is just a great thing to have. 

**What problems is Crazy Egg solving and how is that benefiting you?**

We are solving user experience issues that we have had in the past. We would lose them somewhere and Google Analytics sometimes wouldn't really give us the whole story as to why they were leaving us. With Crazy Egg we are able to see more of what our users are seeing and where they are headed. 

  ### 3. A Must Have Tool For Every Marketer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tomas K. | Partner, Growth & Product Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2016

**What do you like best about Crazy Egg?**

I love Crazy Egg. Monitoring your visitor behavior is unbelievably valuable insight that can help your business to provide better user experience and increase sales. 

**What do you dislike about Crazy Egg?**

I can't think of a feature or capability I dislike. At this moment, Crazy Egg product road map is meeting all of my expectations.

**Recommendations to others considering Crazy Egg:**

Sign up for a free trial. If you don't like it, unsubscribe. 

**What problems is Crazy Egg solving and how is that benefiting you?**

The most dominant problem that I am able to solve is to get a relevant data that help optimizing conversion rates. 

  ### 4. Easy Heatmaps For Your Website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle A. | SEO Expert &amp; Digital Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2016

**What do you like best about Crazy Egg?**

Easy setup and free trial gives you solid answers for clients about their website and design.

**What do you dislike about Crazy Egg?**

It's only free for a short time, and there are a lot of free options that do similar things. 

**Recommendations to others considering Crazy Egg:**

It's the next step up from Google Analytics heat mapping. Nothing against GA, but CrazyEgg just seems to work better. 

**What problems is Crazy Egg solving and how is that benefiting you?**

When a client asks about how their website really gets used, this is usually the next step after showing them Google Analytics. CrazyEgg heatmaps provide a visual representation that make is easy for clients to see how their site is being used or how their design may be detracting from conversions. 

  ### 5. Using Crazy Egg to Optimize

**Rating:** 4.0/5.0 stars

**Reviewed by:** David S. | President, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2016

**What do you like best about Crazy Egg?**

We like Crazy egg better versus other packages we have used.
However the overhead in terms of slowing the site and costs have us only using it sometimes.
It is a great tool and presents the user information in ways that help you make good decisions.



**What do you dislike about Crazy Egg?**

Causes your site to slow down too much and over time costs can add up.

**What problems is Crazy Egg solving and how is that benefiting you?**

Getting more engagement to web sites.

  ### 6. Great for Increasing Conversion rates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin W. | Co-Founder & President, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about Crazy Egg?**

I really like the ease of use for crazy egg. It's easy to setup, easy to make changes and easy to show our clients. 

**What do you dislike about Crazy Egg?**

I would love to see session recording built into the native capabilities. 

**Recommendations to others considering Crazy Egg:**

Try it out. It can only help your website or your agency by acquiring more information about your users. 

**What problems is Crazy Egg solving and how is that benefiting you?**

Helps me close more deals, while allowing me to keep current clients happy. 

  ### 7. Cheap addition, but can bring a lot of value.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2016

**What do you like best about Crazy Egg?**

I love the user insight this CrazyEgg gives me. I can quickly visualize data and get an idea of how people are interacting with items on my website. Google Analytics can be very confusing when you are just staring at numbers. This app allows you to really focus on improving your most important pages!

**What do you dislike about Crazy Egg?**

It doesn't really give you features that let you dig in and get specific for an individual user. Sometimes something looks significant, but I can't get specific enough to tell if it really is.

**Recommendations to others considering Crazy Egg:**

It's worth the small amount of money!

**What problems is Crazy Egg solving and how is that benefiting you?**

This has helped us improve our website layout and presentation choices on a weekly basis.

  ### 8. Great insights and value!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob K. | Manager, Innovation Advisory, Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2016

**What do you like best about Crazy Egg?**

CrazyEgg is very simple to use, and the start up time is minimal you can start gaining insights in less than a week. 

**What do you dislike about Crazy Egg?**

The features are obviously limited compared to other solutions in the space, but you get what you pay for. 

**What problems is Crazy Egg solving and how is that benefiting you?**

Understanding how visitors are engaging with website features, functionality and content. 

  ### 9. Great, affordable tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** July 20, 2016

**What do you like best about Crazy Egg?**

I like the pricing structure and capabilities of the tool. Crazy Egg captures usage data that can't be captured by basic analytics. Within my first week of using the software, I was able to identify and fix a major usability issue with my website.

**What do you dislike about Crazy Egg?**

Sometimes the tracking code can be a bit buggy.

**Recommendations to others considering Crazy Egg:**

Crazy Egg is easy to implement, manage, and understand. A must-have tool for testing website usability.

**What problems is Crazy Egg solving and how is that benefiting you?**

I use Crazy Egg to solve problems related to website usability. CrazyEgg makes it easy to understand issues and see on a very granular level the ways end users interact with your website. The benefits of CrazyEgg apply to website development, analytics, usability, and testing in easy to understand ways.

  ### 10. Crazy Egg is a great starting point for heatmaps

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2016

**What do you like best about Crazy Egg?**

Crazy Egg is great starting point for customers who've never used heatmaps prior.

**What do you dislike about Crazy Egg?**

It doesn't have the video replay functionality of the customer path that Hotjar presents.

**Recommendations to others considering Crazy Egg:**

Crazy Egg is similar to Hotjar but does not have display user video sessions.

**What problems is Crazy Egg solving and how is that benefiting you?**

We're able to see customer clicks, scroll tracking, and overall engagement on a webpage.

  ### 11. Great heat mapping tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2016

**What do you like best about Crazy Egg?**

I really liked the heat mapping feature of the software. It was one of my main tools in my toolbar when I did a lot of analytics and reporting. It has an easy to understand interface and a very good tool to show hard results to management.

**What do you dislike about Crazy Egg?**

The main issue for us is that we had a lot of tools in our kit which started to become expensive. It wasn't a full robust reporting tool.

**What problems is Crazy Egg solving and how is that benefiting you?**

Identify and pinpoint how users comb through a site or online app.

  ### 12. Crazy Egg is awesome!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2016

**What do you like best about Crazy Egg?**

I love how easy it is to implement, how simply you can see the results. Super easy to use which is important. 

**What do you dislike about Crazy Egg?**

Takes some time to get heatmap results as it needs X number of views. This is completely understandable. 

**What problems is Crazy Egg solving and how is that benefiting you?**

We didn't know how our landing page visuals were performing, and Crazy Egg really helped us understand which elements were working and which weren't. 

  ### 13. Good basic user click & scroll info

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2016

**What do you like best about Crazy Egg?**

It's easy to set up and use, and you can get results quickly.

**What do you dislike about Crazy Egg?**

A heatmap is only so helpful. Also - we have a lot of pages that use templates on our sites, but the page content is different. So it's difficult to get 'heat' or a scroll map of a general page type since the pages themselves are unique.

**Recommendations to others considering Crazy Egg:**

Good basic tool, and inexpensive

**What problems is Crazy Egg solving and how is that benefiting you?**

Understanding what users are generally doing on the sites/where they are clicking.

  ### 14. Easy to use, great insights, great support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cosmin Ciprian C. | Product Owner Marketing Technology, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2015

**What do you like best about Crazy Egg?**

It does exactly what it claimes to do. It`s really easy to set up and create snapshots of static and dynamic pages.

**What do you dislike about Crazy Egg?**

Mobile tracking wasn`t that easy, but it was updated and the tool has increased it`s capabilities. 

**Recommendations to others considering Crazy Egg:**

If you only need click maps (including click distribution) and scroll maps then this tool is for you.

**What problems is Crazy Egg solving and how is that benefiting you?**

We`re using CrazyEgg to get insights to support our conversion optimization strategy. We got several great insights regarding the way people interact with different elements on our websites.
We even used CrazyEgg to get information on how our support department is using our backend application. This allowed us to improve the interface and decrease the time spent by our agents with key elements that were on the bottom of the pages.

  ### 15. Still finding their competitive differentiation

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2016

**What do you like best about Crazy Egg?**

* Simple to set-up.
* Great integration with Optimizely, which is a common tool combination for testing.

**What do you dislike about Crazy Egg?**

* Hard to get at a usable extract of click information for a page for deep analysis.
* File sizes were huge for download and sharing.
* Seemed like they had a few scattered feature offerings, but none that were deeply robust and a differentiator.

**Recommendations to others considering Crazy Egg:**

Be clear on what data you want from the tool.  Other tools out there (Inspectlet, HotJar) have feature parity and more features.  In my opinion are more worth it.

**What problems is Crazy Egg solving and how is that benefiting you?**

We were trying to gather more analytics on how our users were interacting with marketing landing pages.  Specifically we wanted to look at heat maps to see where the fold was for most users and which components they were clicking and interacting with.

  ### 16. I love crazy egg

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2016

**What do you like best about Crazy Egg?**

The ability to narrow down by time of day, device, etc. on the clicked area

**What do you dislike about Crazy Egg?**

It would be nice if it auto populated with website changes, or gave a notification when it notices that whats on the page its tracking isn't the same anymore

**What problems is Crazy Egg solving and how is that benefiting you?**

We are solving the problem of not having any idea how people are interacting with our website.  whether they actually watch the video we put up, or what people are clicking on that doesn't actually lead anywhere

  ### 17. A great tool for your analytics toolbox.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan H. | VP of IT, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2014

**What do you like best about Crazy Egg?**

Crazy Egg is great for visualizing your users page activity, allowing you to quickly identify patterns and see if users are behaving as expected; and if they're not, it can often provide some initial insight into how the user is actually experiencing the page.

**What do you dislike about Crazy Egg?**

Each page analysis is completely independent from the others which prevents a holistic perspective.  It would be nice to be able to navigate through the site and have click path patterns visually represent similar to how clicks on a page are.

**Recommendations to others considering Crazy Egg:**

If you're looking for a one-stop shop analytics tool, this is not it.  However, it is definitely a great tool to have at your disposal.  It's best used when launching a new page or new design, because it can quickly show you if users are doing what you hoped they would do.  The heatmap is especially helpful when presenting the results to those who aren't as familiar or comfortable with web analytics.  A picture is worth 1000 words.

**What problems is Crazy Egg solving and how is that benefiting you?**

Are call-to-actions as clear as we think?  Are they are compelling as we think?
Are we using the right wording?
Are we using the right placement?
Is are design intuitive? Is it misleading?

  ### 18. The Potential For Crazy Egg is off the charts...now about that interface...

**Rating:** 2.0/5.0 stars

**Reviewed by:** Michael D. | Director of Optimization, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2014

**What do you like best about Crazy Egg?**

Crazy Egg has the possibility to be such a powerful tool. It's very easy to add the javascript snippet and to export results. One thing I love is that Crazy Egg allows you to download snapshot results in a convenient zip folder, with different files laid out. Each snapshot also features the conditions (time frame, number of visitors and actions and site name) right there on the file, which is nice for providing context.

**What do you dislike about Crazy Egg?**

The interface is rough. ROUGH. Their menu options are hidden and often times you are left wondering "OK, now what do I do?" For example, if you reach your limit of screenshots, they bring you to a screen to delete screenshots but you can't do it one at a time, you need to select all before they will give you the option to delete. Also the "in snapshot" menu can be really confusing.

**Recommendations to others considering Crazy Egg:**

Crazy Egg can be rather unreliable when it comes to the data it provides, so only use its features as a back-up. It's a great tool for helping to validate certain ideas or testing opportunities, but as a tool it has it's faults - for example, sometimes it doesn't gather all clicks, or if some content doesn't come into focus right away (say via Parallax) then it won't show you really what customers are clicking on.

Basically don't rely solely upon Crazy Egg.

**What problems is Crazy Egg solving and how is that benefiting you?**

I am helping to solve the problem of confused website visitors - making it easier to find roadblocks visitors face when they are looking to complete a conversion. I help clients make money by making the customer experience a better, more logical one. Removing clutter and sharpening site messaging. Besides the obvious financial benefits, I have achieved the added benefits of improved usability, site performance, cleaner design and consistent messaging during all steps in a site's sales funnel.

  ### 19. Great visual analytics tool

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** December 28, 2014

**What do you like best about Crazy Egg?**

Heat map and customer pathing data is effective in making design and content improvements. These insights also provide actionable input for A/B testing on key landing pages. The Confetti report tells more about the site visitors, how popular a certain area is on the site and how they entered the site. It helps in tracking clicks based on the category selected or browser used. To break-down clicks density by return visitor, search terms, search engine, etc. is useful for marketing planning and media teams so they can optimize their channels and on-site content accordingly. Other similar reports like heatmaps and scrollmaps can also be used for visual analysis, while browsing the site pages. 

**What do you dislike about Crazy Egg?**

Complex to implement and analysis from one page to another isn't continuous. Need more flexibility in exporting, storing and analysing report snapshots. The basic analytics package needs more advanced reports added to its toolset, to make it more robust for big enterprises. 

**Recommendations to others considering Crazy Egg:**

Use this tool as a visual add-on for your web analytics but not as the primary analysis source. It can help enhance heat maps and pathing research but can't replace other more comprehensive analytics. To generate maximum value from this tool, be prepared to customize the tracking code to meet your custom business needs. This factor is more critical when Ajax and HTML 5 types advanced programming languages are used to code site pages. 

**What problems is Crazy Egg solving and how is that benefiting you?**

To capture link clicks on home and category pages. This assisted in measuring top and bottom performing marketing banners. Those findings led to actionable optimizations, to drive customers deeper into the site towards the product pages.

  ### 20. Very happy -- I've relied on CrazyEgg on several occassions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon P. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2014

**What do you like best about Crazy Egg?**

Great for generating conversion test ideas based on where visitors are clicking and scrolling. It also offers the ability to segment new vs. returning visitors and where visitors are coming from, which is critical. 

**What do you dislike about Crazy Egg?**

There are a lot of other similar tools on the market that offer essentially the same service for free. Heatmaps are good, but they still only provide a small piece of the buyer journey. As for the product overall, it's very good.

**Recommendations to others considering Crazy Egg:**

It's heard to say if CrazyEgg is a clear category leader or not, but it's a great product. Worth using.

**What problems is Crazy Egg solving and how is that benefiting you?**

Conversion optimization. I've been able to visualize what visitors are doing on my sites, which helps a lot.

  ### 21. Crazy Egg the tool to convince clients where they need to focus efforts.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin L. | Senior Creative Designer / Conversion, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2014

**What do you like best about Crazy Egg?**

The amount of detail you get in one package.

**What do you dislike about Crazy Egg?**

I really dont have any dislikes at this time.

**What problems is Crazy Egg solving and how is that benefiting you?**

Location of CTA's on page, might need to change the location to get more clicks. Maybe a browser or an OS system is having some issues. GEO tracking where people are coming from, concentrate on those locations. 

  ### 22. Solid Product. Made a difference on a number of large builds. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** John G. | Digital Marketing & Strategy, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2014

**What do you like best about Crazy Egg?**

Crazyegg provides simple, easy to understand data visualizations that can be used to help communicate, inform an resolve design problems. 

**What do you dislike about Crazy Egg?**

It's an yet another script to add to the site and another login to manage. 

**What problems is Crazy Egg solving and how is that benefiting you?**

This helped resolve a number of design and conversion problems on a larger fortune 100 B2B website. It also helped determine ad placement opportunities for a fortune 50 CPG company. 

  ### 23. Have been using it for more than a year to track clicks across variations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2015

**What do you like best about Crazy Egg?**

Easy to use. Integration with testing tools. Help me understand possible distractions on the page.

**What do you dislike about Crazy Egg?**

not that I think of. Some products are more advanced such as click tale and give more insights mut overall good product.

**What problems is Crazy Egg solving and how is that benefiting you?**

Understanding if there is a focused eyeflow on the page or if any distraction is diverting attention away.

  ### 24. Simple and works well for static pages

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2013

**What do you like best about Crazy Egg?**

Simple for developers to set up and business users to use.  Provides some great on page visuals that are easy to understand

**What do you dislike about Crazy Egg?**

For dynamic pages, it is difficult to understand the the on page visuals, because the click "area" doesn't always represent what the user is actually clicking on.

**Recommendations to others considering Crazy Egg:**

If you have mainly static pages or are trying to get some on page analytics and graphics for home page, it works much better than Google Analytics.

**What problems is Crazy Egg solving and how is that benefiting you?**

Was a good heatmap tool that allows highlighted some issues with with lake of visibility to important areas of our pages.

  ### 25. Good Experience With Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2014

**What do you like best about Crazy Egg?**

The software was easy to use. Setup of the code snippet was painless.

**What do you dislike about Crazy Egg?**

There were times when I wish I could have stored snapshots longer without it being held against my limits. I had to export these in order to keep my limit open.

**What problems is Crazy Egg solving and how is that benefiting you?**

Using heatmaps for the website. Figuring out where people click and which sources tend to click here.

  ### 26. Great for site tracking!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kate D. | Digital Marketing Specialist, Public Relations and Communications

**Reviewed Date:** May 20, 2014

**What do you like best about Crazy Egg?**

I love the different levels of click-throughs that they show you. 

**What do you dislike about Crazy Egg?**

I wish it would automatically update pages when page changes are made. I am constantly having to manually update everytime I made a change to our home page.

**What problems is Crazy Egg solving and how is that benefiting you?**

We are getting a better idea of where people go on the site, things that Analytics don't tell us!

  ### 27. Awesome Visuals!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh H. | Board Of Advisors, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2014

**What do you like best about Crazy Egg?**

This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site.

**What do you dislike about Crazy Egg?**

There isn't really much I dislike. I wish that the tool would go more in-depth.

**Recommendations to others considering Crazy Egg:**

Definitely try their trial! Totally worth the time.

**What problems is Crazy Egg solving and how is that benefiting you?**

Helps me learn how people are utilizing the features and information on my website.

  ### 28. Simply does it's job

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam G. | Associate Director Analytics & Insights, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2013

**What do you like best about Crazy Egg?**

The product is continually improved, and they don't break what doesn't need fixing. 

**What do you dislike about Crazy Egg?**

Common tasks are not automated. For example, downloading more than one report could be easier.

**Recommendations to others considering Crazy Egg:**

You'll want this for almost any web page that is important to maintain performance on.


## Crazy Egg Discussions
  - [What are the future plans of Egghead?](https://www.g2.com/discussions/what-are-the-future-plans-of-egghead) - 1 comment, 1 upvote
  - [How can we resolve the persistent implementation issues that arose suddenly three months ago?](https://www.g2.com/discussions/how-can-we-resolve-the-persistent-implementation-issues-that-arose-suddenly-three-months-ago) - 1 comment, 1 upvote
  - [I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?](https://www.g2.com/discussions/i-want-to-skip-the-free-trial-or-upgrade-from-the-free-trial-to-a-paid-plan-how-can-i-do-that) - 1 comment, 1 upvote
  - [Can I buy and manage Crazy Egg for my agency clients?](https://www.g2.com/discussions/can-i-buy-and-manage-crazy-egg-for-my-agency-clients) - 1 comment, 1 upvote
  - [How much does Crazy Egg cost?](https://www.g2.com/discussions/how-much-does-crazy-egg-cost) - 1 comment, 1 upvote

- [View Crazy Egg pricing details and edition comparison](https://www.g2.com/products/crazy-egg/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-21+11%3A56%3A12+-0500&secure%5Bsession_id%5D=d4331de4-3ba4-4dd8-9181-d3565c287070&secure%5Btoken%5D=8f25d999ba50073297df88affa0fec8d5ada6404555ccabef91973ded1ee8e84&format=llm_user)
## Crazy Egg Integrations
  - [Hostinger](https://www.g2.com/products/hostinger/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Crazy Egg Features
**Metrics**
- Sessions - Digital Analytics
- Engagement
- Entry and Exit Pages
- Standard Event Tracking
- Custom Event Tracking
- Retention
- Return
- Conversions
- Funnels

**Content Creation**
- Content Creation Tools
- Content Curation
- Buyer Personas
- Content Management

**User Behavior**
- Click Tracking
- Mouse Movement 
- Frustration Tracking

**Customizations**
- Responsive Design
- HTML Input
- Drag and Drop

**Design and Customization**
- Pre-Designed Templates
- Pop-Up Types
- No-Code Customization
- Mobile Optimized

**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Computing**
- WYSIWYG
- AI/Machine Learning
- Little to No Coding

**Agentic AI - Heatmap Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Reporting**
- Real-Time Reporting
- Trending
- Retroactive Reporting
- Segmentation
- Mobile Reporting
- Unification Across Devices
- Custom Reports and Dashboards

**Optimization**
- SEO
- A/B Testing
- Dashboards & Reporting
- Audience Targeting
- ROI Reporting

**Analysis**
- Conversion Opportunities
- Side-By-Side Analysis
- Mobile Device Analysis
- Data Quantification
- Webpage Element Analysis

**Tools**
- Contact Collection
- Audience Insights
- Social Sharing

**A/B Testing **
- Error and Bug Tracking
- Split URL Testing
- Data Analysis
- Notes

**Content**
- Templates
- Content Management
- Page Preview

**Campaigns**
- Targeting
- Triggered Campaigns
- A/B Testing
- Analytics

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Experimental Design**
- Multivariate testing capacities
- Concurrent Testing
- Mobile Testing
- AI Assisted Testing
- AI Generated Variations

**Other**
- User Data
- Site Search Reporting
- Load Time Monitoring
- Campaign Tracking
- E-Commerce
- Promotional Messages
- Administration Alerts

**Logistics**
- Customizable Templated Workflows
- Internal Communication
- Version Control
- Editing and Approval Tools
- Distribution Features
- Integrations & APIs
- User, Role, and Access Management

**Reporting**
- Heat Maps
- Session Replays
- Monitoring
- Data Segmentation

**Metrics**
- Entry and Exit Pages
- Sessions
- Engagement
- Return
- Conversions
- Search Rank

**Visitor Information**
- User Identification
- Search Box

**Functionality**
- Plugins and integrations
- Cross-platform support
- Cross-Browser Suppoer
- Collaborative editing

**Integrations**
- CRM/Email Integrations
- WCM Integrations
- E-Commerce Integrations
- Social Media Integrations

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Analytics**
- Reporting and Analytics
- Heatmaps

**Generative AI**
- AI Text Generation

**Agentic AI - Session Replay**
- Cross-system Integration

**Agentic AI - WYSIWYG Editors**
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - A/B Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Agentic AI - Vulnerability Scanner**
- Autonomous Task Execution
- Proactive Assistance

**Agentic AI - Digital Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Agentic AI - Content Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Administration**
- API / Integrations
- QA Testing
- Performance and Reliability
- User, Role, and Access Management

## Top Crazy Egg Alternatives
  - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (329 reviews)
  - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,032 reviews)
  - [Smartlook](https://www.g2.com/products/smartlook/reviews) - 4.6/5.0 (837 reviews)

