--- title: Crazy Egg Reviews meta_title: 'Crazy Egg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how Crazy Egg works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 128 scale: '5' date_modified: '2026-07-17' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # Crazy Egg Reviews **Vendor:** Crazy Egg **Category:** [Heatmap Tools](https://www.g2.com/categories/heatmap-tools) **Average Rating:** 4.2/5.0 **Total Reviews:** 128 ## About Crazy Egg Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience. ## Crazy Egg Pros & Cons **What users like:** - Users find Crazy Egg exceptionally **user-friendly** , offering intuitive heatmaps and a straightforward interface for analytics. (12 reviews) - Users value the **intuitive heat maps** of Crazy Egg, enhancing their ability to analyze user behavior effectively. (8 reviews) - Users appreciate the **easy setup** of Crazy Egg, finding it straightforward and user-friendly for effective analytics. (7 reviews) - Users praise the **excellent customer support** of Crazy Egg, providing timely and practical assistance for effective problem resolution. (6 reviews) - Users value the **insightful heat maps** and real-time data of Crazy Egg, enhancing their ability to optimize website performance. (6 reviews) - Intuitive (6 reviews) - Users find Crazy Egg's **A/B testing features** invaluable for optimizing websites and enhancing user experience insights. (5 reviews) - Analytics (5 reviews) - Helpful (5 reviews) - Implementation Ease (5 reviews) **What users dislike:** - Users find the **session recording limit and tracking script requirement** restricts full exploration of Crazy Egg's features. (4 reviews) - Users find the **limited features** of Crazy Egg restrict to viewing and exploring its full capabilities effectively. (4 reviews) - Users are frustrated by the **missing features** in Crazy Egg, limiting exploration without a live tracking script. (4 reviews) - Users find the **filtering issues** in Crazy Egg restrict its ability to analyze user interactions effectively. (3 reviews) - Users find the **limited analysis capabilities** of Crazy Egg restrict their ability to perform detailed external data reviews. (2 reviews) - Recording Limitations (2 reviews) - Steep Learning Curve (2 reviews) - Time-Consuming (2 reviews) - Usage Limitations (2 reviews) - UX Issues (2 reviews) ## Crazy Egg Reviews ### 1. Crazy Egg **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2019 **What do you like best about Crazy Egg?** What I like best about Crazy Egg is just how much data you can get from this site. I love how you can easily see exactly where your users are viewing your site and how it allows you to see videos of exactly what a user was going on a webpage. **What do you dislike about Crazy Egg?** There’s not actually much I dislike about Crazy Egg. Though if I had to give one aspect I didn’t love, it would be at first it felt a little tedious getting everything set up. Though once you get used to how the site works, overall, it’s very easy to navigate and use. **Recommendations to others considering Crazy Egg:** The biggest recommendation I would give to someone who is considering Crazy Egg would be to definitely try it. This site ended up being so user friendly for me to use and I loved how much data I was able to review. I found this site to be extremely useful for what I needed at the time. I definitely feel like it’s worth while to try. **What problems is Crazy Egg solving and how is that benefiting you?** The problems I was solving with Crazy Egg, were that we needed to gain more insight about how our users would actually use our website. We wanted to know exactly where users were spending their time and what aspects of a webpage would being viewed and clicked on the most. This overall aspect also ended up being the major benefit, when we would see certain areas on a site that didn’t get much attention (by viewing the heat map), we were able to make changes to our site & test if that made a difference. ### 2. Crazy Egg **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Crazy Egg?** What I like best about this site is how effective it is, overall. I love being able to see exactly where users are looking at a web page. It's a very powerful application/site to utilize when you're trying to optimize a website/page. **What do you dislike about Crazy Egg?** The only thing I disliked about Crazy Egg is that sometimes when logging into the account, the page would move a little slower than I would have liked. Though I think this may have been because there was a lot of content being reviewed, when I would log in. **Recommendations to others considering Crazy Egg:** Definitely use it. If you've got a website or web page that you're wanting to gain actual user insight on, Crazy Egg is absolutely worth your while. Take some time and really explore what capabilities this platform has to offer, it can really help you improve your own site based on actual user interactions. **What problems is Crazy Egg solving and how is that benefiting you?** The problems I was solving with Crazy Egg were to see exactly what (on a web page) drew the users attention. The major benefit of Crazy Egg was discovering exactly where (on a web page) our users seemed to focus their time. This allowed us to make changes and adjustments based on actual user activity. ### 3. Changed the way we redesign websites **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Crazy Egg?** Crazy Egg has offered us the missing piece to our website analytics. Not only do we understand how visitors interact with our clients websites, but we also can understand what needs to be changed on the websites to create a better user experience. Specifically, we love the heatmaps and recordings which we analyze more than once a week. **What do you dislike about Crazy Egg?** It’s hard to find things to dislike! Crazy Egg offers us SO MUCH helpful information that it has become an essential part of our onboarding toolbox. The price of Crazy Egg is way below the value it offers. **Recommendations to others considering Crazy Egg:** It is well worth the installation. It will offer you insights that no other analytics tool can. **What problems is Crazy Egg solving and how is that benefiting you?** We are solving our Conversion Optimization solutions. Crazy Egg helps us find where visitors drop off and strategically place tools in those spaces to retain more visitors to convert. ### 4. In Depth way to see how people engage with your site **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2019 **What do you like best about Crazy Egg?** Easy to use interface that allows succinct videos watching users interact with your website. It allows autoplay, so you can just sit back and gauge what gets the most clicks and how people's typical user experience flows. **What do you dislike about Crazy Egg?** There are limits on how much storage you can have on your account depending on the plan you have. As an early stage start-up this can be difficult since we don't have a lot of capital to spend right now despite this being such a crucial service to make us successful. **What problems is Crazy Egg solving and how is that benefiting you?** We look at where people are pausing and clicking. We already have a sense of traffic to the site and which pages get the most clicks, but this really helps us see how this happens. When they use our search function, we already get a list of search terms that potential customers are looking for, but we don't see searches that go unfinished, or that they didn't click through all the way. ### 5. Best heatmap software ever **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Front-end Developer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Crazy Egg?** Crazy egg is incredible for showing the heatmaps and for understanding the behavior of the clients. **What do you dislike about Crazy Egg?** The limits of snapshots, but it's understandable, as the snapshots must have a limit. **Recommendations to others considering Crazy Egg:** Check them on a regular basis, and install them on as many websites as possible. Don't be afraid of A/B **What problems is Crazy Egg solving and how is that benefiting you?** I can see the behavioral patterns of the users on the pages we are building. ### 6. Great product which is continuously improving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Crazy Egg?** The heatmaps listview which can breakdown and show the elements clicked is a cut above the rest, the recordings are especially vital as well. **What do you dislike about Crazy Egg?** I would have preferred to manage and create recordings the way we manage snapshots. The loading times between pages can often be too long but not always. **Recommendations to others considering Crazy Egg:** If you looking for a tool that provides heatmap, recordings and A/B testing then crazy egg is a great place to start. **What problems is Crazy Egg solving and how is that benefiting you?** With crazy egg we can get better understanding of user behaviour, what are they clicking on can be seen from heatmaps, how they flow through a site can be seen from recordings. These aid in unearthing what users are doing and give some hints at why they do it. ### 7. Crazy Egg lets us see all those things we can't see about our users! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Crazy Egg?** We have loved using the recordings feature to watch how users are engaging (or not!) with our content. We've made multiple informed tweaks to content structure, order, and content based on how we see our users interacting. **What do you dislike about Crazy Egg?** Sometimes CrazyEgg provides so much info and insight it can be a bit overwhelming to figure out where to focus efforts. **Recommendations to others considering Crazy Egg:** Don't make any assumptions about what your users are doing - we were constantly making incorrect assumptions that Crazy Egg corrected. **What problems is Crazy Egg solving and how is that benefiting you?** We are solving the problem of not knowing how our users behave. We have previously been able to roughly estimate - but we were usually pretty wrong! CrazyEgg helps us to analyze, predict, and tailor our site to user behavior. ### 8. Crazy Egg Bridges the Gap for Managers and Analysts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Crazy Egg?** Confetti and Heat maps allow managers to quickly focus on issues that would otherwise be harder to translate for data analysts wanting to communicate usability issues up the chain. The recent additional of A/B and multivariate testing, along with session replay, has really brought the product and platform up to a new level. If their road map continues along this path, Crazy Egg is headed in a great direction for its users. **What do you dislike about Crazy Egg?** There could be more integrations with Crazy Egg, in order to bolster it's power, connecting IDs from other commonly used analytics software. Also, the pricing model could be discounted for non-profit and government sectors, as they may not be able to afford higher tier services. **Recommendations to others considering Crazy Egg:** If you are involved in web/digital support, design, engineering, or data analysis, Crazy Egg is something you should definitely consider adding to your software suite. It's ease of use alone makes it worth taking a look at and considering. Deployment through a tag management system means that once it's implemented, non-technical staff can fully exploit the software without needing to rely on the development team. **What problems is Crazy Egg solving and how is that benefiting you?** Usability issues mostly, but also content design issues related to placement. Scrolling on various devices forces certain design choices, and CE is one tool we use to evaluate those decisions. ### 9. Powerful tool with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Crazy Egg?** I was able to up my heat map and landing page testing game so much after having a chance to speak to some of the great support people at Crazy Egg. I learned both about new features that provided interesting insights, and also how to look at the heat mapping data and pull actionable information out of it. **What do you dislike about Crazy Egg?** I haven't tried competitors so it's hard for me to make a comparison, but I don't have any complaints about Crazy Egg. Initially it was hard to share save and share old heat maps, but that feature has improved over the years as well. **Recommendations to others considering Crazy Egg:** Take the time to work through the training and seek out the support team to make the most use of the support team. **What problems is Crazy Egg solving and how is that benefiting you?** A heat mapping tool like Crazy Egg is an essential part of landing page and conversion rate optimization. There are so many insights that suggest improvements and things to test with the A/B testing aspect of the tool. ### 10. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** German V. | Associate Account Executive, Graphic Design, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Crazy Egg?** The software is very intuitive and easy to use. If you can't figure something out right away, the help center has answers to all the questions you may have. They also host webinars on different subjects to help educate us on the different functionalities we can use. **What do you dislike about Crazy Egg?** So far I have not come across anything I dislike about CrazyEgg. **What problems is Crazy Egg solving and how is that benefiting you?** CrazyEgg is helping us figure out internal and external traffic within our corporate website. It is also showing us visitor journey and where they are going and spending the most time, this will be helpful so we can decide what pages we need to add more content to or re-design. ### 11. Excellent information for re-designing landing pages . **Rating:** 5.0/5.0 stars **Reviewed by:** Fionn D. | Digital Transformation Strategist - Multi Channel Strategy and Account Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2020 **What do you like best about Crazy Egg?** Easy to use. Great information for showing the client that current design is having a negative impact on conversions. Great customer service. **What do you dislike about Crazy Egg?** Confusion over the tracking script implementation **What problems is Crazy Egg solving and how is that benefiting you?** Website design issues which are having an negative impact on the user experience and conversions. **Official Response from Rossi Khoung:** > Hi Fionn, thanks for taking the time to write this review and sorry to hear that there were some confusion over the tracking script implementation. Our support team (support@crazyegg.com) is a great resource to help troubleshoot any issues. ### 12. Great for seeing user journey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Crazy Egg?** Seeing the user journey in so much detail **What do you dislike about Crazy Egg?** Nothing - I think it is great, not sure what I would do to improve. **Recommendations to others considering Crazy Egg:** offer recommedations for improvements into how to address website sticky pages and ways to improve bounce rates **What problems is Crazy Egg solving and how is that benefiting you?** - Allowed me to know which edits I need to change on my website to make the user journey more streamlined. -Allowed me to identify erorrs/blind spots in my website ### 13. Great mapping tool to guide UX design **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2019 **What do you like best about Crazy Egg?** Quick and easy way to assess the site's activity based on user interaction, which helps to guide UX design decisions. **What do you dislike about Crazy Egg?** Cost of the enterprise version, even it's a little cheaper than the competitor. Scrollmaps colour coding is a little confusing. When Performing a google search on your product, we see Hotjar as the first result. **Recommendations to others considering Crazy Egg:** Crazy is a far more comprehensive product than its competitors. **What problems is Crazy Egg solving and how is that benefiting you?** We were trying to investigate how a placement of a certain CTA button will affect our conversion rate. Crazy egg gave us the insight that the initial placement was incorrect, ### 14. For our E-commerce environment, Crazy Egg is an invaluable tool for understanding our customers. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Crazy Egg?** Heatmaps by far the best in the industry. The ability to see the actual link clicks and unseen click links is quite informative on a granular level. The filter ability for recordings is something I use a lot of. **What do you dislike about Crazy Egg?** Initially had problems setting up CrazyEgg onto our secure site but realized it just had to be implemented via google tag manager and included as a safe site for our network. **What problems is Crazy Egg solving and how is that benefiting you?** We are tracking and recording what customers are doing on our Ecommerce site, from the homepage, checkout process, secure pages to individual products. ### 15. Great insights **Rating:** 4.0/5.0 stars **Reviewed by:** Tomas M. | Marketing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Crazy Egg?** Easy to use and very intuitive. I like how segmentation works. **What do you dislike about Crazy Egg?** I would like to spend more time with a product specialist to go over reports and insights **What problems is Crazy Egg solving and how is that benefiting you?** AB testing, choosing the best alternatives. We've been able to achieve greater conversions. Heat maps are great and we've been able to identify some bugs with session replays. ### 16. Crazy Egg is crazy good **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah O. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Crazy Egg?** Helpful heatmapping tools and A/B testing to help optimize my digital marketing efforts. **What do you dislike about Crazy Egg?** Some of the user interface could be improved. And, it would be nice to not have to enter every page URL that I want to track. **What problems is Crazy Egg solving and how is that benefiting you?** How users are behaving on the website, and how to optimize it. ### 17. Crazy Egg is the best heat map app I've found **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Crazy Egg?** Craze Egg offers so many different ways to view and analyze usage of a website, like a heat map and scroll map, numbers and percentages of clicks on each link, and user information such as browser, OS, window size, etc., not to mention recordings of users' movements on the page. **What do you dislike about Crazy Egg?** It would be nice if I could somehow combine the results of two different snapshots; we're a university library, and our homepage hits 100,000 views in a couple months, and I'd love to be able to combine two or three snapshots to cover one whole semester. **What problems is Crazy Egg solving and how is that benefiting you?** We're figuring out what links get the most use on our website and which get barely any use, which has enabled us to do some weeding of links! ### 18. Fantastic customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Bertrand d. | Tour Manager & Tour Guide, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2019 **What do you like best about Crazy Egg?** In less than an hour I was contacted by a wonderful agent and she has helped me more than I could have hoped. **What do you dislike about Crazy Egg?** nothing. was all great. honestly. thanks. **What problems is Crazy Egg solving and how is that benefiting you?** Installation of the tracking and debugging my site. ### 19. Incredible insights in a very short amount of time spent in the product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Crazy Egg?** Crazy Egg is super simple -- once setup, it begins collections all sorts of data right away such as where your site visitors are clicking, scrolling, etc. I look once a week or so on key landing pages and pages and we make informed adjustments derived from the what we see and infer. **What do you dislike about Crazy Egg?** Nothing in particular. We have some ideas for the product to evolve even further but there is no one feature that I dislike. **What problems is Crazy Egg solving and how is that benefiting you?** We use CrazyEgg to improve our performance with our ad campaigns (mainly Google Ads), and we use it to inform our team on various site improvements we can make over time to fight off stagnation. ### 20. Effective heat mapping tool **Rating:** 4.5/5.0 stars **Reviewed by:** Deena L. | Sales And Marketing Specialist, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2019 **What do you like best about Crazy Egg?** I like the simplicity of establishment and the diverse perspectives you can get rather than only a nonexclusive warmth map. The instrument is easy to understand and not specialized such that the vast majority could simply lift it up and use it without a great deal of extra preparing. We have had the capacity to increase helpful bits of knowledge to what clients are doing when they achieve key pages on our site, by following their conduct we have had the capacity to execute various changes to our site which have brought about higher transformations. **What do you dislike about Crazy Egg?** Setting up individual URLs is simple, however when it is a solitary URL that is part at a testing source, you need to burrow somewhat more profound to set that up. It's not hard, however that set up is covered and harder to discover. **Recommendations to others considering Crazy Egg:** In the event that you just need click maps (counting click circulation) and parchment maps then this device is for you. It's the following stage up from Google Analytics heat mapping. It is anything but difficult to actualize, oversee, and get it. An unquestionable requirement have device for testing site convenience. It is an extraordinary device at the cost and has simple establishment. I wouldn't delay to prescribe the apparatus to any individual who is in need and thinking about the device. **What problems is Crazy Egg solving and how is that benefiting you?** We are utilizing Crazy Egg related to our A/B testing instrument to increase extra knowledge to our client's conduct. We have understood that there is a whole other world to investigation than just numbers and we need an instrument like this to portray client conduct. I'm ready to perceive how site guests associate and draw in with pages on our site and see what sorts of suggestions to take action, catches, content, offers, and so forth are working and what isn't so I can keep on influencing enhancements to our site and us to improve change rates. ### 21. A tool I did not know I needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Crazy Egg?** Crazy egg gives you in a glance what exactly your visitors are doing, where they are clicking, what areas are not visible to them, what is most clicked. This is valuable information in the age of mobile and responsive browsing. It is completely friendly, easy to use, very intuitive and integrates with any kind of site, not only wordpress. **What do you dislike about Crazy Egg?** It can been a bit pricey if your sites get a lot of visitors. If I didnt' have an old account in a free plan, I wouldn't be able to afford it. There was a change in price a very while ago that made me stick with the free plan forever to not lose it. I keep it to get samples of my websites's statistics. But I do wish I could afford the full plan for each site. **Recommendations to others considering Crazy Egg:** Go for the full plan, get all the advantages it get provide you if you can afford it. It's not cheap, but it's completely worth it. **What problems is Crazy Egg solving and how is that benefiting you?** It has allow me to make changes in my advertising strategies to get better profit. There are some areas in my site that were not getting the attention it deserved and others that turn up didn't get me any ROI whatsoever. This is a tool to be used as much as any analytics. I highly recommend it with my eyes closed. No wonder it's a Neil Patel product. Excellent as all his products. ### 22. Discovering great insights **Rating:** 4.5/5.0 stars **Reviewed by:** Igor J. | Founder, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Crazy Egg?** For me the overlay chapter on snapshots and the spec within that are amazing information and recording as well **What do you dislike about Crazy Egg?** there are some set up issues that need personal tech help **Recommendations to others considering Crazy Egg:** Dates and data from each snapshot and videos more noticable **What problems is Crazy Egg solving and how is that benefiting you?** The conversion rate of the site and how it engages people or not with the content ### 23. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2019 **What do you like best about Crazy Egg?** Crazy Egg makes it easy to set up Heat maps for tracking user behaviors. Their interface is simple to use and well thought out. **What do you dislike about Crazy Egg?** I wish I didn't have to wait so long -- it would be nice for it to attempt to predict user behavior based on past activity. **What problems is Crazy Egg solving and how is that benefiting you?** None really, beyond setup configurations ### 24. Easy Heatmapping and Quick A/B testing that works with Tag Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Joachim G. | UX Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Crazy Egg?** This is the only multivariant testing solution that works well with Google Tag Manager. Others like OPtimizely and VWO require hard coding scripts into your site which takes longer in a decentralized work environment where certain simple tasks take multuple 3-week sprints to complete. **What do you dislike about Crazy Egg?** I just wish there was a way to organize things better by project visually. **Recommendations to others considering Crazy Egg:** I would recommend using the chrome plugin for desktop screenshots and mobile screenshots to create new snapshots. creating new snapshots from the site for a responsive website was a little buggy as of writing this review. **What problems is Crazy Egg solving and how is that benefiting you?** We use crazy egg to study user click and scrolling behaviors. There was one example of an article we posted about a product announcement and people were clicking on an image in the article. We realized that our visitors thought they can go to the product details page if they clicked on the still life image of the product line. ### 25. Great insights for a reasonable cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Crazy Egg?** Crazy has provided us brand many customer insights and observations for UX on our web sites. The video capture is amazing capturing user movement as if we were in a focus group. A great tool to have in your arsenal. **What do you dislike about Crazy Egg?** I wish there was a way to export or download the heatmap image as one piece **Recommendations to others considering Crazy Egg:** One of the best tools you can have in your MarTech stack **What problems is Crazy Egg solving and how is that benefiting you?** UX and future designs ### 26. Crazy Egg review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Crazy Egg?** Their heat mapping feature is very helpful. We can see where people hang out on our page and why they're there **What do you dislike about Crazy Egg?** Not much, it's a decent software. I haven't dug too deep into it but it doesn't seem overly complicated **What problems is Crazy Egg solving and how is that benefiting you?** None - it helps with cta placement and wording a lot ### 27. Product doesn't work properly. And they secretly billed me for a year and to the wrong card. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2019 **What do you like best about Crazy Egg?** Not much as it doesn't work effectively. **What do you dislike about Crazy Egg?** Doesn't work and extremely poor system and customer service. **What problems is Crazy Egg solving and how is that benefiting you?** None really. **Official Response from Suneet Bhatt:** > We take your concerns to heart. We'd love to understand the issue you had with billing and with the product; if you can reach out to our support team with your information we'd be happy to respond, to fix any outstanding issues, and perhaps most importantly, to apologize for your experience. The anonymous nature of the review means we can't troubleshoot this without some feedback from you. We do hope to hear back from you: support@crazyegg.com ### 28. Simple and insightful **Rating:** 3.5/5.0 stars **Reviewed by:** Agata J. | Marketing Assistant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2018 **What do you like best about Crazy Egg?** The heat-map is great, it is very convenient than the map is color coded, so it takes just seconds to get useful insights. It is also very useful that by clicking the dots on the map you can see exact amount t of clicks. **What do you dislike about Crazy Egg?** I needed a tech person to help me to integrate CrazyEgg with our website. I did everything by following the instruction, but it did not work. Fortunately one of our tech guy did it within seconds. **Recommendations to others considering Crazy Egg:** It worth to try the tool. They offer a free trial, so you can try it and decide if you need the tool. **What problems is Crazy Egg solving and how is that benefiting you?** CrazyEggs helps us to understand our website's users' behavior. We can see not only what pages are the most popular, but also what particular content on a particular website's page is more relevant to our audience and what content has to be changed or deleted. ### 29. Great Heatmapping and Scrollmapping Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Renee P. | Digital Marketing Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2018 **What do you like best about Crazy Egg?** It's very easy to use, just a little bit of code needs to be added to your website or landing page software and you can use it over and over. This tool, especially the scrollmap, helped show us where people are dropping off on a landing page and what sections need to be removed or improved. **What do you dislike about Crazy Egg?** I wish you could use this on an email template so you could see where people are clicking on your email. **Recommendations to others considering Crazy Egg:** It's a great tool to use, gets the job done. **What problems is Crazy Egg solving and how is that benefiting you?** We are able to see if people are clicking on things that should be linked (aka an icon that is there for visual purposes). And we are also able to determine where people are leaving the landing page. We have used this tool as "evidence" that certain landing pages need to be updated and where. ### 30. Quick data, easy insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Crazy Egg?** Crazy Egg is quick to implement and provides a variety of insights on user behavior that can then be utilized to run A/B tests on site using their A/B testing tool. **What do you dislike about Crazy Egg?** The A/B testing tool is somewhat limited but provides the ability to implement user behavior based goals as success criteria. **What problems is Crazy Egg solving and how is that benefiting you?** I use Crazy Egg to monitor user behavior as well as implement CRO tests. You can quickly view what your visitors are doing on site as well as pin-point areas for improvement ### 31. A Very Cool, Easy to Use Software for Website Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Julie K. | Communications Manager, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2018 **What do you like best about Crazy Egg?** The snapshots offer a variety of ways to track how visitors are exploring and using your website. **What do you dislike about Crazy Egg?** I think it's a little pricey for small business for subscriptions. **Recommendations to others considering Crazy Egg:** I highly recommend using confetti feature of heatmap, it's the most complete way to analyze clicks on a website page. **What problems is Crazy Egg solving and how is that benefiting you?** We are able to view exactly how users are interacting with our website and what is drawing their interest. We've made several changes to landing pages based on the results from Crazy Egg. ### 32. Does exactly what I need it to do, with no hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2017 **What do you like best about Crazy Egg?** Crazy Egg is a relatively simple software solution that does exactly what you want it to do - track visitors to figure out how they interact with your website. I particularly love their video recording tool, which lets me literally watch a recording of how someone interacts with my site. I can figure out which buttons to change, which text to move around, etc. **What do you dislike about Crazy Egg?** The only complaint that I have about Crazy Egg is that when you are using the recording feature, it doesn't show you any videos that are playing on the site. This a problem because if you have a video sales letter or any type of video on your website, it's difficult to figure out how people are engaging with it. **Recommendations to others considering Crazy Egg:** Just give it a try - they offer a free trial and it's incredibly easy to install the code on your site. Depending on how many pages you want to track, setup could take five minutes or less. **What problems is Crazy Egg solving and how is that benefiting you?** I am able to see how people are interacting with my site. I've been able to make several changes to improve engagement and conversion rates. ### 33. Great inexpensive tool to identify web improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Crazy Egg?** Crazy Egg is super easy to set up and it is always well received by team members. Additionally, it is far more user friendly and easier to digest that Google Analytics in-page tool which is why I think its worthwhile to invest in this tool if you can. **What do you dislike about Crazy Egg?** It would be nice to have the option to pay monthly vs annually. Additionally, it would be great if they rolled out more visualization features. **Recommendations to others considering Crazy Egg:** I would recommend signing up for the free trial and testing it out if you are in the market for a heatmap tool. Its well worth the cost if you are looking to do any web redesigns. **What problems is Crazy Egg solving and how is that benefiting you?** We are able to better understand how to make improvements on our site based on the heat maps. It provides an unbiased view for the team to learn what may not be working well on the site. ### 34. A super tool to see how visitors interact on your website! **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjit M. | Digital Marketing Strategist, Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2016 **What do you like best about Crazy Egg?** This tool will show a website's heatmap, scrollmap, confetti, and overlay, what more could one ask for!? It is great for A//B testing or just to gain insight into a website and their visitors. This is like the Google Analytics in-page analytics on steriods. **What do you dislike about Crazy Egg?** I wish their were more pricing options or maybe custom options. **Recommendations to others considering Crazy Egg:** Set it up for the important pages first, maybe just the homepage. **What problems is Crazy Egg solving and how is that benefiting you?** Showing clients that they need to change their website for the sake of their visitors. You cannot just throw up a site and expect it to work. This tool helps show clients their website needs some work. ### 35. Simple - Almost To a Fault **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Crazy Egg?** I love the simplicity and ease of use of CrazyEgg if that's your goal for a heatmap / user recordings software. This platform works well as an initial introduction to user research. CrazyEgg is incredibly cost-effective - with a yearly cost that is small in comparison to its competitors. **What do you dislike about Crazy Egg?** If you're looking for heavy user analytics, segmentation, and etc - you should look into another platform. Additionally, I wished Crazyegg rolled out more features - more often. Their latest feature - user recordings - had some loading issues initially and it was difficult to view on our browsers. **Recommendations to others considering Crazy Egg:** If you're looking for heat maps and basic user recordings at a great price - this might be the right platform for you. For more advanced users - I do recommend looking into feature-heavy alternatives. **What problems is Crazy Egg solving and how is that benefiting you?** Crazy Egg is helping us analyze what are website visitors are interacting with. It gives us the ability to analyze the effectiveness of our landing page designs (from a UX perspective). ### 36. Fantastic insights **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob S. | Digital Marketing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2018 **What do you like best about Crazy Egg?** We’ve been able to make some significant UX improvements with the insights from the heatmaps, screen recordings, and A/B testing **What do you dislike about Crazy Egg?** Occasionally doesn’t pick ups certain navigation elements well, but all in all that’s not a big complaint **Recommendations to others considering Crazy Egg:** Always separate your mobile and desktop snapshots **What problems is Crazy Egg solving and how is that benefiting you?** Understanding our website visitors and what actions, lead capture, and content is successful. ### 37. Great Website Heatmap tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2018 **What do you like best about Crazy Egg?** I love the heatmaps it generates for your website pages so you can see where people are clicking on the page and how far they scroll down the page **What do you dislike about Crazy Egg?** I don't think there is anything in particular that I dislike about this tool, it works well for me **Recommendations to others considering Crazy Egg:** This is a great tool to supplement other tools such as Google Analytics to give you more insights about your audience's behavior and engagement on your website pages and to help you make optimizations to improve click throughs and conversion rates. **What problems is Crazy Egg solving and how is that benefiting you?** I'm able to see how website visitors interact and engage with pages on my website and see what types of calls to action, buttons, content, offers, etc. are working and what is not so I can continue to make optimizations to my site and help improve conversion rates. ### 38. Crazy Egg is Phenomenal **Rating:** 5.0/5.0 stars **Reviewed by:** Haley A. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about Crazy Egg?** I love how easy it is to navigate through the site. It's simple yet full of different options. **What do you dislike about Crazy Egg?** There is no chat support or detailed manual. You have to teach yourself. **What problems is Crazy Egg solving and how is that benefiting you?** We are analyze user experience on our website. We've been able to maneuver different content and features of our website based on popularity and higher traffic which we received from Crazy Egg ### 39. Inexpensive but effective heat mapping tool **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa M. | Demand Analytics Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Crazy Egg?** I love how simple it is to set up and measure heat maps. I was able to easily get everything running quickly as it just requires a light piece of code on your site. It also has a great price point so is an easy sell for the team. **What do you dislike about Crazy Egg?** Given that it is a lower end tools it has some limitations in what you can measure but it meets requirements for most small to medium size businesses. **Recommendations to others considering Crazy Egg:** This is a great entry tool for heat mapping and is super simple to set up. I have always received positive feedback from my team **What problems is Crazy Egg solving and how is that benefiting you?** We are able to use the heat maps to gain insights and come up with ideas on what to test on the website before a full redesign. ### 40. Insightful Data **Rating:** 5.0/5.0 stars **Reviewed by:** Robb H. | VP, Digital Banking and Product Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Crazy Egg?** Recording user sessions to see how users interact with the content. **What do you dislike about Crazy Egg?** Can't think of much I don't like about Crazy Egg. **Recommendations to others considering Crazy Egg:** Develop a hypothesis and test it during your free trial. See how well you predict actual user actions with your site. **What problems is Crazy Egg solving and how is that benefiting you?** Helps design better UI that improves customer experience. Helps overcome design biases and use data to understand and prove what works and what doesn't. ### 41. CrazyEgg Feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Courtney T. | Sustainability Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Crazy Egg?** I like the data and charts that are easy for everyone to use. **What do you dislike about Crazy Egg?** It would be beneficial to see more ways on how to use the information and what to do with it moving forward. **Recommendations to others considering Crazy Egg:** Make sure you find the costs justified and are using the product to the full extent. **What problems is Crazy Egg solving and how is that benefiting you?** Seeing where customers click within our webpage. ### 42. Good for landing pages and blogs **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer K. | Blog Manager & Content Writer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2017 **What do you like best about Crazy Egg?** Shows visitor clicks in many ways including confetti and heat maps. You can use this data to improve your site. **What do you dislike about Crazy Egg?** You need to create snapshots of pages, so, in my case, it would be of either article pages or the homepage. It's a bit burdensome to create a snapshot of multiple articles and isn't worth it. We mostly use it for the homepage to make it more user-friendly. **What problems is Crazy Egg solving and how is that benefiting you?** We're trying to optimize the site so it's user-friendly and visitors read more content. ### 43. Horrible Customer Experience **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2017 **What do you like best about Crazy Egg?** Nothing. I signed up for this service for one year at the recommendation of my web developer. We used it for 1 month, but it did not provide information that was overly valuable in our case. **What do you dislike about Crazy Egg?** When I tried to cancel the service and receive a refund, they refused and their policies protect them from having to refund you. **Recommendations to others considering Crazy Egg:** Don't buy it. You'll never see your money back and they will renew and renew the service unless you put up a fight. **What problems is Crazy Egg solving and how is that benefiting you?** Heatmaps. No benefits realised ### 44. Solid Product, Does Exactly What You Want **Rating:** 4.0/5.0 stars **Reviewed by:** Trevor M. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2017 **What do you like best about Crazy Egg?** I like the variety of visualization options. Heatmap, boxes, dots, etc. **What do you dislike about Crazy Egg?** Wish it would occupy a bigger part of my daily analysis. The product is something I only check in on every couple of months. **What problems is Crazy Egg solving and how is that benefiting you?** Benefits - better way of identifying what resonates with customers, I have learned a lot about user behaviour on websites. ### 45. Limited but decent product, annual charge renewal a surprise **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2017 **What do you like best about Crazy Egg?** Easy to use, easy to understand, clear UI and a decent tool to measure clicks and scrolls. **What do you dislike about Crazy Egg?** (1)Not a complete analytical story unless you cross reference the info with other tools. (2)They take annual payments from your account with no reminder. (3) They hide all your info if you close your account. I paid for this info. I should be able to access it. **Recommendations to others considering Crazy Egg:** Be very careful of their annual pricing. I receive reminders from other subscriptions but not with these guys. **What problems is Crazy Egg solving and how is that benefiting you?** Website page improvements, improvements to design and brand guidelines. ### 46. Simple heatmaps, needs more features **Rating:** 2.5/5.0 stars **Reviewed by:** Hamza B. | Freelance Web Developer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Crazy Egg?** Easy to integrate with Optimizely. Confetti helps to visualize clicks by segments - device, new/old visitors, campaigns, etc. Low price (for small websites that need only simple heatmaps) **What do you dislike about Crazy Egg?** Limited visualizations - CrazyEgg doesn't offer attention maps or mouse movements like other services. CrazyEggs offers only heat mapping, we prefer using less services to get more information (session replay, funnels, formas analytics, etc) **Recommendations to others considering Crazy Egg:** If you need to get simple heatmaps that's easy to integrate with Optimizely easily. If you have a small budget and you don't need in-depth data analytics. Otherwise, there is plenty of fish. **What problems is Crazy Egg solving and how is that benefiting you?** Mostly we used CrazyEggs due to its easy integration with Optimizely to get heatmaps from different variations while running A/B testing. Those heatmaps were useful, however we really missed some other informations like mouse movements and attention maps. ### 47. Great for basic websites, not parallax websites **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2017 **What do you like best about Crazy Egg?** The confetti map provides a really "fun" way to analyze data and the sources where users click on your website. the additional features The email support side was great and always helped. Although I didn't like the low level of personalization with support. It felt like I was talking to some bot. **What do you dislike about Crazy Egg?** This is a problem that I've seen with all Heatmap tracking tools, the lack of support with parallax websites. Even with its chrome extension it has trouble properly recording interactive websites. Additionally, I didn't like that you had to use a chrome extension to record a full heatmap. Most platforms do it in-browser. In terms of ease of use, this hurt the efficiency of the tool in my opinion. It was a major hassle to create heatmaps for each device (desktop, tablet, mobile). It took about 20 min to create heatmaps for 2 different pages. **Recommendations to others considering Crazy Egg:** Don't make the user install a chrome extension to record a page. It should be all done within the Crazyegg platform. **What problems is Crazy Egg solving and how is that benefiting you?** When the heatmaps properly recorded I was able to sufficiently understand where users engaged the most increase my ecommerce conversation rates. ### 48. Changed admin for my account without verification **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2017 **What do you like best about Crazy Egg?** This company changed the admin of my account without any notification or verification to me yet continued to bill me for the service. I've incurred around $700 worth of charges for a subscription not under my name, which I haven't used. **What do you dislike about Crazy Egg?** They will update your account information without any notification or verification and continue to charge you. **Recommendations to others considering Crazy Egg:** Ensure that any changes to the account admin are notified to the previous owner. **What problems is Crazy Egg solving and how is that benefiting you?** Was trying to get an idea of how our users were looking at our content. ### 49. Using Crazy Egg with A/B Testing and Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2016 **What do you like best about Crazy Egg?** I like the ease of installation and the different views you can get instead of just a generic heat map. The tool is user friendly and not technical in a way that most people could just pick it up and use it without a lot of additional training. **What do you dislike about Crazy Egg?** The technical support has not been the greatest and sometimes we have not received responses to our questions. Setting up individual URLs is easy, but when it is a single URL that is split at a testing source, you have to dig a little deeper to set that up. It's not hard, but that set up is buried and harder to find. **Recommendations to others considering Crazy Egg:** It is a great tool for the price and has easy installation. I wouldn't hesitate to recommend the tool to anyone who is in need and considering the tool. **What problems is Crazy Egg solving and how is that benefiting you?** We are using Crazy Egg in conjunction with our A/B testing tool to gain additional insight to our customer's behavior. We have realized that there is more to analytics than just numbers and we need a tool like this to paint a bigger picture of customer behavior. ### 50. Crazy Egg Review **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre R. | Digital Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2016 **What do you like best about Crazy Egg?** Cazzy Egg is one of the best hit map tracking tools on the market. They provide data on performance of your pages on desktop and mobile devices. Key functional includes clicks from specific channels, hit maps, and how far people scrawl. It also has integration with Optimizly making it a great add on for A/B testing. **What do you dislike about Crazy Egg?** Integration with Optimizly can be updated where Cazzy egg would ask first before creating tracking. In addition, it would nice to be able to record user interaction with the website on per session bases. **What problems is Crazy Egg solving and how is that benefiting you?** Understanding how people are interacting with our website. ## Crazy Egg Discussions - [What are the future plans of Egghead?](https://www.g2.com/discussions/what-are-the-future-plans-of-egghead) - 1 comment, 1 upvote - [How can we resolve the persistent implementation issues that arose suddenly three months ago?](https://www.g2.com/discussions/how-can-we-resolve-the-persistent-implementation-issues-that-arose-suddenly-three-months-ago) - 1 comment, 1 upvote - [I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?](https://www.g2.com/discussions/i-want-to-skip-the-free-trial-or-upgrade-from-the-free-trial-to-a-paid-plan-how-can-i-do-that) - 1 comment, 1 upvote - [Can I buy and manage Crazy Egg for my agency clients?](https://www.g2.com/discussions/can-i-buy-and-manage-crazy-egg-for-my-agency-clients) - 1 comment, 1 upvote - [How much does Crazy Egg cost?](https://www.g2.com/discussions/how-much-does-crazy-egg-cost) - 1 comment, 1 upvote - [View Crazy Egg pricing details and edition comparison](https://www.g2.com/products/crazy-egg/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+08%3A27%3A41+-0500&secure%5Bsession_id%5D=7ab1d32d-2635-42c9-9dc5-b630fd2701a1&secure%5Btoken%5D=87131c651f129c5696c93e7012875ac22841b93118630e67e9d5de7a0fdf1cbf&format=llm_user) ## Crazy Egg Integrations - [Hostinger](https://www.g2.com/products/hostinger/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Crazy Egg Features **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Return - Conversions - Funnels **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Customizations** - Responsive Design - HTML Input - Drag and Drop **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis **Tools** - Contact Collection - Audience Insights - Social Sharing **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Content** - Templates - Content Management - Page Preview **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing - AI Assisted Testing - AI Generated Variations **Other** - User Data - Site Search Reporting - Load Time Monitoring - Campaign Tracking - E-Commerce - Promotional Messages - Administration Alerts **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation **Metrics** - Entry and Exit Pages - Sessions - Engagement - Return - Conversions - Search Rank **Visitor Information** - User Identification - Search Box **Functionality** - Plugins and integrations - Cross-platform support - Cross-Browser Suppoer - Collaborative editing **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Analytics** - Reporting and Analytics - Heatmaps **Generative AI** - AI Text Generation **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - WYSIWYG Editors** - Natural Language Interaction - Proactive Assistance **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Content Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top Crazy Egg Alternatives - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (329 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,032 reviews) - [Smartlook](https://www.g2.com/products/smartlook/reviews) - 4.6/5.0 (837 reviews)