--- title: Crazy Egg Reviews meta_title: 'Crazy Egg Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how Crazy Egg works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 128 scale: '5' date_modified: '2026-08-09' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # Crazy Egg Reviews **Vendor:** Crazy Egg **Category:** [Heatmap Tools](https://www.g2.com/categories/heatmap-tools) **Average Rating:** 4.2/5.0 **Total Reviews:** 128 ## About Crazy Egg Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience. ## Crazy Egg Pros & Cons **What users like:** - Users find Crazy Egg exceptionally **user-friendly** , offering intuitive heatmaps and a straightforward interface for analytics. (12 reviews) - Users value the **intuitive heat maps** of Crazy Egg, enhancing their ability to analyze user behavior effectively. (8 reviews) - Users appreciate the **easy setup** of Crazy Egg, finding it straightforward and user-friendly for effective analytics. (7 reviews) - Users praise the **excellent customer support** of Crazy Egg, providing timely and practical assistance for effective problem resolution. (6 reviews) - Users value the **insightful heat maps** and real-time data of Crazy Egg, enhancing their ability to optimize website performance. (6 reviews) - Intuitive (6 reviews) - Users find Crazy Egg's **A/B testing features** invaluable for optimizing websites and enhancing user experience insights. (5 reviews) - Analytics (5 reviews) - Helpful (5 reviews) - Implementation Ease (5 reviews) **What users dislike:** - Users find the **session recording limit and tracking script requirement** restricts full exploration of Crazy Egg's features. (4 reviews) - Users find the **limited features** of Crazy Egg restrict to viewing and exploring its full capabilities effectively. (4 reviews) - Users are frustrated by the **missing features** in Crazy Egg, limiting exploration without a live tracking script. (4 reviews) - Users find the **filtering issues** in Crazy Egg restrict its ability to analyze user interactions effectively. (3 reviews) - Users find the **limited analysis capabilities** of Crazy Egg restrict their ability to perform detailed external data reviews. (2 reviews) - Recording Limitations (2 reviews) - Steep Learning Curve (2 reviews) - Time-Consuming (2 reviews) - Usage Limitations (2 reviews) - UX Issues (2 reviews) ## Crazy Egg Reviews ### 1. Limited but decent product, annual charge renewal a surprise **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2017 **What do you like best about Crazy Egg?** Easy to use, easy to understand, clear UI and a decent tool to measure clicks and scrolls. **What do you dislike about Crazy Egg?** (1)Not a complete analytical story unless you cross reference the info with other tools. (2)They take annual payments from your account with no reminder. (3) They hide all your info if you close your account. I paid for this info. I should be able to access it. **Recommendations to others considering Crazy Egg:** Be very careful of their annual pricing. I receive reminders from other subscriptions but not with these guys. **What problems is Crazy Egg solving and how is that benefiting you?** Website page improvements, improvements to design and brand guidelines. ### 2. Still finding their competitive differentiation **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2016 **What do you like best about Crazy Egg?** * Simple to set-up. * Great integration with Optimizely, which is a common tool combination for testing. **What do you dislike about Crazy Egg?** * Hard to get at a usable extract of click information for a page for deep analysis. * File sizes were huge for download and sharing. * Seemed like they had a few scattered feature offerings, but none that were deeply robust and a differentiator. **Recommendations to others considering Crazy Egg:** Be clear on what data you want from the tool. Other tools out there (Inspectlet, HotJar) have feature parity and more features. In my opinion are more worth it. **What problems is Crazy Egg solving and how is that benefiting you?** We were trying to gather more analytics on how our users were interacting with marketing landing pages. Specifically we wanted to look at heat maps to see where the fold was for most users and which components they were clicking and interacting with. ### 3. The Potential For Crazy Egg is off the charts...now about that interface... **Rating:** 2.0/5.0 stars **Reviewed by:** Michael D. | Director of Optimization, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2014 **What do you like best about Crazy Egg?** Crazy Egg has the possibility to be such a powerful tool. It's very easy to add the javascript snippet and to export results. One thing I love is that Crazy Egg allows you to download snapshot results in a convenient zip folder, with different files laid out. Each snapshot also features the conditions (time frame, number of visitors and actions and site name) right there on the file, which is nice for providing context. **What do you dislike about Crazy Egg?** The interface is rough. ROUGH. Their menu options are hidden and often times you are left wondering "OK, now what do I do?" For example, if you reach your limit of screenshots, they bring you to a screen to delete screenshots but you can't do it one at a time, you need to select all before they will give you the option to delete. Also the "in snapshot" menu can be really confusing. **Recommendations to others considering Crazy Egg:** Crazy Egg can be rather unreliable when it comes to the data it provides, so only use its features as a back-up. It's a great tool for helping to validate certain ideas or testing opportunities, but as a tool it has it's faults - for example, sometimes it doesn't gather all clicks, or if some content doesn't come into focus right away (say via Parallax) then it won't show you really what customers are clicking on. Basically don't rely solely upon Crazy Egg. **What problems is Crazy Egg solving and how is that benefiting you?** I am helping to solve the problem of confused website visitors - making it easier to find roadblocks visitors face when they are looking to complete a conversion. I help clients make money by making the customer experience a better, more logical one. Removing clutter and sharpening site messaging. Besides the obvious financial benefits, I have achieved the added benefits of improved usability, site performance, cleaner design and consistent messaging during all steps in a site's sales funnel. ## Crazy Egg Discussions - [What are the future plans of Egghead?](https://www.g2.com/discussions/what-are-the-future-plans-of-egghead) - 1 comment, 1 upvote - [How can we resolve the persistent implementation issues that arose suddenly three months ago?](https://www.g2.com/discussions/how-can-we-resolve-the-persistent-implementation-issues-that-arose-suddenly-three-months-ago) - 1 comment, 1 upvote - [I want to skip the free trial, or upgrade from the free trial to a paid plan. How can I do that?](https://www.g2.com/discussions/i-want-to-skip-the-free-trial-or-upgrade-from-the-free-trial-to-a-paid-plan-how-can-i-do-that) - 1 comment, 1 upvote - [Can I buy and manage Crazy Egg for my agency clients?](https://www.g2.com/discussions/can-i-buy-and-manage-crazy-egg-for-my-agency-clients) - 1 comment, 1 upvote - [How much does Crazy Egg cost?](https://www.g2.com/discussions/how-much-does-crazy-egg-cost) - 1 comment, 1 upvote - [View Crazy Egg pricing details and edition comparison](https://www.g2.com/products/crazy-egg/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A22%3A53+-0500&secure%5Bsession_id%5D=6055c4f1-c390-47d3-8bee-feaeb5fdc1ec&secure%5Btoken%5D=f44ee15a1d4a4b04672b277dbf3553167a8c08f5c9ccbdb18a22ca8892b4d99f&format=llm_user) ## Crazy Egg Integrations - [Hostinger](https://www.g2.com/products/hostinger/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Crazy Egg Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Return - Conversions - Funnels **Content Creation** - Content Creation Tools - Content Curation - Buyer Personas - Content Management - Campaign Management - SEO Management - Workflow Management - Template Management **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Customizations** - Responsive Design - HTML Input - Drag and Drop - Forms Creation & Design **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Computing** - WYSIWYG - AI/Machine Learning - Little to No Coding - Generative AI **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Third-Party Integrations **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Analysis** - Conversion Opportunities - Side-By-Side Analysis - Mobile Device Analysis - Data Quantification - Webpage Element Analysis - Funnel Analysis - Sales Trend Analysis **Tools** - Contact Collection - Audience Insights - Social Sharing **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Content** - Templates - Content Management - Page Preview - Application Management - Iteration Management - Deployment Management - Document Management - Calendar Management - Customizable Templates **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Experimental Design** - Multivariate testing capacities - Split Testing - Mobile Testing - AI Assisted Testing - AI Generated Variations - Multivariate Testing **Other** - User Data - Site Search Reporting - Load Time Monitoring - Campaign Tracking - E-Commerce - Promotional Messages - Administration Alerts **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Social Media Integration - User, Role, and Access Management - Approval Process Control **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation - Real-Time Data - Customer Segmentation - Scroll Maps - Geographic Maps - Floor Plans & Maps - Hover Maps **Metrics** - Entry and Exit Pages - Sessions - Engagement - Return - Conversions - Search Rank **Visitor Information** - User Identification - Search Box **Functionality** - Plugins and integrations - Cross-platform support - Cross-Browser Suppoer - Collaborative editing - Database Support - Compatibility Testing - Social Media Integration **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Analytics** - Reporting and Analytics - Heatmaps - Visual Analytics **Additional Functionality** - Alerts/Notifications - Surveys & Feedback - Mobile Access - Customizable Templates - Workflow Management - Customizable Reports - Visual Editor - Conversion Rate Optimization - Access Controls/Permissions - Campaign Segmentation - Widgets - Activity Dashboard - Funnel Analysis - Drag & Drop - API - Content Management - Behavior Tracking - Landing Pages/Web Forms - Engagement Tracking - Geotargeting - AI Copilot - Monitoring - Conversion Tracking - Customizable Branding - Real-Time Data - Assessment Management - Search/Filter - Data Visualization - Statistical Analysis **Additional Functionality** - Web Traffic Reporting - Customer Activity Tracking - AI Copilot - Activity Tracking - Image Overlay - Visitor Tracking - Engagement Tracking - Dynamic Content - Data Visualization - Drag & Drop - Real-Time Analytics - Customer Journey Mapping - Embeddable Widget - Conversion Tracking - Search/Filter - Generative AI - Behavior Tracking - Customizable Reports - A/B Testing - Access Controls/Permissions - Alerts/Escalation - Hierarchical Mapping - Radial Mapping - For Science - Conversion Rate Optimization - Screen Activity Recording - Dashboard - Surveys & Feedback - Website Analytics - Form Analytics - Templates - Behavioral Analytics - Customizable Templates - API - Tagging - For Sales Teams/Organizations - Reporting & Statistics - Data Analysis Tools - Element Analytics - Mobile Access - Visual Analytics - Territorial Mapping - Embeddable **Generative AI** - AI Text Generation **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - WYSIWYG Editors** - Natural Language Interaction - Proactive Assistance **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Audience Targeting - Third-Party Integrations **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Content Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Role-Based Permissions - Real-Time Updates - Graphical User Interface - No-Code - Real-Time Reporting - Data Visualization - Customizable Fields - Charting - Integrated Development Environment - Customizable Forms - Generative AI - API - Reporting & Statistics - Agile Methodologies - Web Forms - Custom Development - Offline Access - Customizable Reports - Visual Modeling - Access Controls/Permissions - Authentication - Search/Filter - Alerts/Notifications - Activity Dashboard - AI Copilot - Secure Data Storage - Collaboration Tools - Approval Process Control - Web/Mobile App Development - Data Import/Export - Version Control - Real-Time Notifications **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - Alerts/Notifications - Publish Scheduling - Email Marketing - Content Library - Conversion Tracking - Generative AI - AI Copilot - Social Promotion - Data Visualization - Editorial Calendar - Drag & Drop - Campaign Analytics - Campaign Planning - Multi-Channel Campaigns - Engagement Tracking - Customizable Templates - Reporting & Statistics - Customizable Branding - Categorization/Grouping - Data Import/Export - Filtering - Activity Tracking - Social Media Monitoring **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top Crazy Egg Alternatives - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - 4.3/5.0 (332 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - 4.5/5.0 (1,033 reviews) - [Smartlook](https://www.g2.com/products/smartlook/reviews) - 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