MS

Michael S.

Small-Business (50 or fewer emp.)

3/19/2018

"Great All in One Platform"

5/5

What do you like best about Cratejoy?

Crate joy is really is to use! No coding needed and it walks you through everything you need to get started Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

Nothing really, support is really good, items are easily able to move. Review collected by and hosted on G2.com.

AR

Verified User in Retail

Small-Business (50 or fewer emp.)

3/6/2018

"Great service, especially for launching your sub business"

4.5/5

What do you like best about Cratejoy?

CrateJoy does so much of the heavy lifting in terms of your site development and specifics. AS a frontend developer, I really appreciate not having to worry about the mechanisms of the shop and subscribe functions. Also their customer service is wonderful. Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

There are limitations to the system, but they are constantly adding features and asking for feedback. Review collected by and hosted on G2.com.

Recommendations to others considering Cratejoy:

A great service for those looking to save time and are happy with a boxed solution. Review collected by and hosted on G2.com.

What problems is Cratejoy solving and how is that benefiting you?

We save our own time by not having to deal with the intricacies of the backend system. We also get 2/3 of our customers from the Marketplace. Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

3/6/2018

"Easy for Box Startup"

5/5

What do you like best about Cratejoy?

The Cratejoy Specialist that went over details with me and followed up on my questions. They don’t just leave you’re questions unanswered. They follow through with what they say.

The website itself is so easy to follow and made it simple to start my website and listing. Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

The fee. Maybe if it was lowered to $30-$35 I would feel better about it. Review collected by and hosted on G2.com.

Recommendations to others considering Cratejoy:

The fee might seem daunting but it’s worth it because of the work Cratejoy puts into it aka the less work you have to do. Review collected by and hosted on G2.com.

What problems is Cratejoy solving and how is that benefiting you?

With Cratejoy I don’t need to worry about keeping track of customers, their addresses, their credit card information, emails, etc. I also like how Cratejoy uses Stripe so merchants get paid quickly.

That’s the benefit of Cratejoy. They’re like one big log book without you having to log anything. Review collected by and hosted on G2.com.

KH

Karli H.

CEO

Apparel & Fashion

Small-Business (50 or fewer emp.)

3/6/2018

"Mom-made Business Friendly "

5/5

What do you like best about Cratejoy?

User-friendly interface, and the customer service representatives are very helpful! Allows me to run a multi-faceted business Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

The only thing I would change is the ability to put items on sale! Review collected by and hosted on G2.com.

AR

Verified User in Retail

Small-Business (50 or fewer emp.)

3/6/2018

"Cratejoy is a great tool and team to work with"

4/5

What do you like best about Cratejoy?

I like the ease with the platform that allows customers to have a secure place to put their credit card info plus the analysis of how Im doing and how easily I can download shipping labels. Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

Some of the website abilities are limited. Like how hard it is to use html code on a few things like instagram integration. Also there really is no category for religious boxes Review collected by and hosted on G2.com.

NN

Nicole N.

Small-Business (50 or fewer emp.)

3/5/2018

"Great Service"

4/5

What do you like best about Cratejoy?

All in one software for starting a subscription box business. Great for less tech-savvy people. Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

Support can take a bit of time. Once your business grows, there’s a lot of limitations or issues you can run into with larger volumes of subscribers. Review collected by and hosted on G2.com.

Recommendations to others considering Cratejoy:

If you’re an established, large scale subscription product, you’ll be annoyed. If you’re starting out - you’ll be happy. Review collected by and hosted on G2.com.

What problems is Cratejoy solving and how is that benefiting you?

I’m able to run a successful subscription box without stressing over the tech side of things. I don’t need an expansive software department to run it for me. Review collected by and hosted on G2.com.

JS

James S.

grip

Entertainment

Small-Business (50 or fewer emp.)

3/15/2018

"Noob"

5/5

What do you like best about Cratejoy?

Simple, intuitive interface. It makes it very easy to build a website and track orders. Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

Limited options. Because it is easy there are limitations. But nothing major Review collected by and hosted on G2.com.

DW

Debra W.

Business Owner

Retail

Small-Business (50 or fewer emp.)

3/6/2018

"Great help and great marketplace"

5/5

What do you like best about Cratejoy?

I haven’t had to do much promoting. Cratejoy marketplace has brought me a lot of subscribers Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

That there is no app for cratejoy and there are a few site glitches Review collected by and hosted on G2.com.

AV

Adrienne V.

Co-Founder & Editorial Director

Small-Business (50 or fewer emp.)

3/6/2018

"Cratejoy is great!"

5/5

What do you like best about Cratejoy?

It really is a great platform and I am so happy it exists! Really helped us build a successful subscription box Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

Some things can’t be changed (like a subscriber’s email) without contacting customer service. Also wish Cratejoy had an app Review collected by and hosted on G2.com.

TA

Tamykah A.

Small-Business (50 or fewer emp.)

3/6/2018

"User-friendly plus great customer service"

5/5

What do you like best about Cratejoy?

I love how Cratejoy walks you through step by step on how to create your subscription box. There were things I had not even thought of that I learned. Review collected by and hosted on G2.com.

What do you dislike about Cratejoy?

So far everything has been perfect. I have had no issues Review collected by and hosted on G2.com.

Recommendations to others considering Cratejoy:

Best decision you will make for your Subscription box! Review collected by and hosted on G2.com.

What problems is Cratejoy solving and how is that benefiting you?

I was looking for residual income with my business. I knew a Subscription box was the way to go. Cratejoy has made this process absolutely painless Review collected by and hosted on G2.com.