WF
William F.
Founder/CEO
Small-Business (50 or fewer emp.)
"Safe like a warm blanket"
5/5
What do you like best about CrashPlan SMB?

I've been using Crashplan for years now and recommend it to everyone I work with. The fact that it just runs in the background and there is no size limit I never have to worry about running out of space. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

I dislike the new desktop app and how you can no longer see the upload speed or time remaining. Review collected by and hosted on G2.com.

RR
Rachel R.
Enterprise (> 1000 emp.)
"Backs up computer files in the background without having to lift a finger"
5/5
What do you like best about CrashPlan SMB?

It runs automatically in the background. I set it up once and now I just get (either weekly or monthly) updates about my backups. It is super easy to use and has a simple interface. If my computer crashes or breaks, I can get my files on a new machine. It gives me a worry-free feeling. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

It doesn't seem to handle a lot of data super well. It could use performance improvements. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Easy and reliable backup tool"
4.5/5
What do you like best about CrashPlan SMB?

What i like best about Code42 Crashplan is that it's reliable, and easy to use for end-users and administrators. Also the support you get when having issues is quick and skilled. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

API's are not available outside beta yet. Review collected by and hosted on G2.com.

Michael K.
MK
Michael K.
Customer Support Analyst II
Higher Education
Mid-Market (51-1000 emp.)
"CrashPlan PROe"
4.5/5
What do you like best about CrashPlan SMB?

CrashPlan has been very secure and reliable for most of our users. It's automated backup system is second to none and the administrative console is great for me to help my end users. LDAP integration makes it easier for our end users to use the software on the occassions they need it without having to remember another password. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

The initial automated rollout didn't go so well. Some users did not have the service automatically activated for them and this has caused some data loss as a result. I would also like to see an update to their mobile apps so that those devices can actually be backed up as well. Review collected by and hosted on G2.com.

Jeremy J.
JJ
Jeremy J.
Network Analyst
Higher Education
Mid-Market (51-1000 emp.)
"Excellent Backup Solution"
5/5
What do you like best about CrashPlan SMB?

CrashPlan is a user friendly application that allows encrypted backup of local files without a performance hit to your computer. It provides IT professionals an easy way to migrate data from one machine to another. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

The CrashPlan ProE management interface could be more user firendly, but Code 42 is working to update the interface. Due to the nature of the real-time file backup, CrashPlan can struggle with large amounts of data (500GB+). Review collected by and hosted on G2.com.

Adam S.
AS
Adam S.
Sim Tech Lead
Hospital & Health Care
Enterprise (> 1000 emp.)
"CrashPlan is King"
5/5
What do you like best about CrashPlan SMB?

CrashPlan makes endpoint backup a walk in the park. It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Reporting could use some enhancement, though there are additional capabilities coming in the latest release which we should be upgrading to in the near future. Review collected by and hosted on G2.com.

Patrick V.
PV
Patrick V.
Infrastructure Specialist
Machinery
Enterprise (> 1000 emp.)
"simply awesome"
4.5/5
What do you like best about CrashPlan SMB?

For a company like us it's simply just the way we can configure Crashplan in a way that every user is satisfied. Also the restore is working like a charm. User can restore from outside the company. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

There is actually nothing i, as an administrator, can think of that i do not like about crashplan. We are using it to our full content and satisfaction. Review collected by and hosted on G2.com.

Dwight B.
DB
Dwight B.
Senior Support Specialist
Mid-Market (51-1000 emp.)
"Easy backup solution and portal "
5/5
What do you like best about CrashPlan SMB?

The best feature I like about crash plan Is using the admin portal to create users and administer the application on the client machine. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

I’m not sure if it works yet but if crashplan cloud make extension attributes for mobile device management. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Totally reliable, easy to use"
5/5
What do you like best about CrashPlan SMB?

We've used this for years and it's never let us down. And that's what you want in a product like this, right? Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

There's actually nothing about this that I don't like. Overall, quite pleased. Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
Director
Consumer Goods
Mid-Market (51-1000 emp.)
"Excellent value product that offers unlimited backup"
5/5
What do you like best about CrashPlan SMB?

Unlimited back up, works in the background, versioning, will upload files that are open, retention of deleted files. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Sometimes stops working and you have to manually restart a system scan. On a PC restart, sometimes the backup service does not restart automatically. Review collected by and hosted on G2.com.