Sebastian  B.
SB
Sebastian B.
Strategy Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Data loss prevention."
4.5/5
What do you like best about CrashPlan SMB?

A software that prevents us from possible accidents, such as loss of data as a result of employee departure and among other internal data leaks. It offers us the immediate detection of the loss of data, also the immediate solution to this situation, by means of an automatic monitoring in each of the computers and / or cloud which facilitates the identification of the unusual use of USB web browsers among others. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Being a system that is based on the identification of situations that may cause data loss, it is dedicated to limiting all actions that can be performed through a computer or the cloud, so the realization of a daily workday can be converted a bit tedious because you don't have free access to all the functionalities as it normally would be. Review collected by and hosted on G2.com.

Angel M.
AM
Angel M.
IT Support Specialist
Information Technology and Services
"Backup Sensitive Information Effectively "
4/5
Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Not what it used to be"
0/5
What do you like best about CrashPlan SMB?

Once it is set up, it chugs away in the background. It knows to pause if your battery drops below a threshold. It is possible to have it not backup on certain networks, e.g., airplane WiFi. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

When I needed it, it hadn't worked. The downside of setting up the software and having it chug away, is that I thought it was working, but it was not. My website development software apparently stores my sire in the Application Support directory on the Mac. By default, CrashPlan didn't pick up on that and excluded it even though nothing is excluded in the setup. So when an Apple "update" trashes the OS, CrashPlan was not able to restore my work.

CrashPlan has increased in price and decreased in speed over the last 18 months. If it had worked, it may have been worth it, but the only reason to back up is to restore, and it didn't. Review collected by and hosted on G2.com.

JS
Juergen S.
N/A
Small-Business (50 or fewer emp.)
"Only getting worse"
1/5
What do you like best about CrashPlan SMB?

It is kind of setup and forget, hope for the best. The setup is of a backup is easy. Restoring single files is painless. But that is where the positive ends. It is cross platform. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

I have been using CrashPlan since ever Mozy Backup went downhill. And it hasn't been a great experience. As a developer I have a constant need that things are backed up, and CrashPlan does that... at a price. First the dollar price is no longer competitive. The memory and CPU price are huge. I've seen CrashPlan use 8+gb of memory, and it wanted more. It is no longer able to backup files larger than 1tb. Pruning old versions every few weeks takes... a week. 3 of my 5 backup schedules do not trigger automatically as they should. Backup and restore speeds are slow, not able to use more than 10% of my network speed. Just now they stop allowing backups of VM's... really, my 2gb VM file is going to kill you?

Support, well, not so helpful. Over they years I had like 5 support requests. I'm not convinced they are helpful. While you always get canned answers and link. My problem of not being able to backup large files or using the scheduler are unsolved. I gave up asking and explaining.

And, no more support for Win 2008 Server soon...

Little things, lots of them, none are good.

Just stay away from it. Review collected by and hosted on G2.com.

HC
Heath C.
Network consulting engineer
Enterprise (> 1000 emp.)
"Does the backup and gives you peace of mind."
5/5
What do you like best about CrashPlan SMB?

When I was in college losing my PC was the end of the world because of the price of the hardware and the data was not that of a big deal, now that I'm working tables have turned. I can afford to lose my MacBook Pro, for sure I will be slightly annoyed, but losing my data with days or weeks of work will really freak me out, with Code42 running daily I'm sure it won't happen, worst case is that I'll lose the data of one day. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Nothing to dislike, it makes the backup without annoying or disturbing your work. Review collected by and hosted on G2.com.

SJ
Samuel J.
Mr
Small-Business (50 or fewer emp.)
"Perfect software except it is slow if constantly dealing with large files"
4.5/5
What do you like best about CrashPlan SMB?

- Pretty straight forward to setup and use

- Deduplication for local and cloud backup taking the least amount of space required

- Fast recovery from local and cloud backups

- Backups can be kept forever

- Pricing Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

- Slow backups - if you're constantly producing new large files, this software will have a hard time keeping up. I get up to 8 Mbps upload on a 20 Mbps connection (though it can drop to under 4 Mbps (megabits) a lot of the time) and around 3 MBps (megabytes) to a local hard drive Review collected by and hosted on G2.com.

Bertha G.
BG
Bertha G.
Administrative Secretary
Mid-Market (51-1000 emp.)
"easy to use"
4.5/5
What do you like best about CrashPlan SMB?

Code42 is an amazing app you can download and save all of your work that you use its an awesome way to back up everything and not have to worry if you will loose your stuff what i like is that it backup automatically i absolutely love this app Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

at times it takes a while to load and to save everything and this seems make your computer slow Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Works pretty seamlessly behind the scenes for peace of mind online backups"
5/5
What do you like best about CrashPlan SMB?

Once set up it just runs quietly in the background with no apparent effect on the performance of my computer. I don;t have to think about manually backing up. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

You have to keep up to date with the latest Mac operating system for it to work. The initial back up can also be very slow. Review collected by and hosted on G2.com.

Faizan S.
FS
Faizan S.
IT Security Analyst (Global)
Mid-Market (51-1000 emp.)
"Good Product. Does Good Work With Backup And Restore. The Administration Is User-Friendly"
4/5
What do you like best about CrashPlan SMB?

The user license distribution is great and back and restore is easy. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

Licensing should be transparent and customer support team should be easy to contact.

Review collected by and hosted on G2.com.

AC
Albert C.
Network Security Engineer
Enterprise (> 1000 emp.)
"Backups my computer without annoying me."
5/5
What do you like best about CrashPlan SMB?

I don't even notice is there but I do check from time to time that is working just in case. You can setup the hours you want your machine backed up and set some conditions so it does not interfere with your work, after I did this I only open it from time to time to make sure it's still working and it is. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan SMB?

You have to configure the hours and conditions it does not come by default, the only thing that comes by default is that it stops the backup if the battery is low. Review collected by and hosted on G2.com.