--- title: CrashPlan Platform Reviews meta_title: 'CrashPlan Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 270 reviews by the users' company size, role or industry to find out how CrashPlan Platform works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 270 scale: '5' date_modified: '2026-08-11' parent_category: name: Backup url: https://www.g2.com/categories/backup --- # CrashPlan Platform Reviews **Vendor:** CrashPlan **Category:** [Online Backup Software](https://www.g2.com/categories/online-backup) **Average Rating:** 4.9/5.0 **Total Reviews:** 270 ## About CrashPlan Platform CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity. ## CrashPlan Platform Pros & Cons **What users like:** - Users value the **excellent backup frequency** of CrashPlan Platform, ensuring effective and timely data protection. (100 reviews) - Users appreciate the **ease of use** of CrashPlan Platform, highlighting its user-friendly dashboard and seamless integration. (72 reviews) - Users commend the **high security level** of CrashPlan Platform, ensuring protection for sensitive data at all times. (61 reviews) - Users value the **responsive customer support** of CrashPlan Platform, noting quick turnarounds and effective assistance. (50 reviews) - Users value the **robust reporting system** of CrashPlan Platform, providing assurance through real-time updates and detailed insights. (37 reviews) - Users appreciate the **flexibility and security features** of CrashPlan for SaaS, enhancing backup efficiency and accessibility. (32 reviews) - Product Quality (29 reviews) - Affordable (25 reviews) - Dashboard Usability (25 reviews) - Time-saving (22 reviews) **What users dislike:** - Users suggest **improvement needed** for log fetching and report accuracy to enhance troubleshooting efficiency. (10 reviews) - Users find **reporting poor** due to mismatched data and slow restore progress, complicating their experience. (8 reviews) - Users experience **restoration issues** , with longer restore times affecting efficiency, though support effectively assists during hiccups. (6 reviews) - Users experience **slow performance** with portal loading and backups, especially on older hardware, affecting usability. (6 reviews) - Users experience **backup issues** that can cause confusion and slowdowns, particularly on older hardware. (4 reviews) - Delay Issues (4 reviews) - Search Functionality (3 reviews) - Difficult Navigation (2 reviews) - Manual Processes (2 reviews) - Poor Customer Support (2 reviews) ## CrashPlan Platform Reviews ### 1. Perfect backup for MO365 and Endpoint. **Rating:** 5.0/5.0 stars **Reviewed by:** Chandrasekar P. | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about CrashPlan Platform?** Multiple products are combined into single console. Which helps us a lot on the backup monitoring. Exchange backups are super fast. Backup of In-Place Archive option is great, Maximum Permissible Attachment Size also we can define in the backup policy level. As like as outlook we can also search the backed up mails in the backup portal. **What do you dislike about CrashPlan Platform?** Separate overview reports are need for the products. Currently both of them are showing in the single report. Remaining all the features are good,no dislike other than this. **What problems is CrashPlan Platform solving and how is that benefiting you?** Longterm data preservation. Scalability and storage efficiency. Data redundancy and Disaster recovery. It resloved all our problems and fullfill our requirements in the backups. ### 2. Safe and secure data backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about CrashPlan Platform?** It is very safe and protecting the data for backup to cloud. Easy structure dashboard and report alerts also very useful to get the details of data backed up for all users. Also, easily geting the logs from portal as well. **What do you dislike about CrashPlan Platform?** Sometimes the report data was mismatching and restore progressing slow. **What problems is CrashPlan Platform solving and how is that benefiting you?** Overall product and design is very good, on console easy to get the complete backed up data and report. Support is really good and they are helping at anytime and resolving the issue on same time. ### 3. User friendly tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sayed A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about CrashPlan Platform?** Execellent support, tool is easy to use and the features simple and effective. look and feel of the tool is good. Data Encryption feature helps in data security. **What do you dislike about CrashPlan Platform?** nothing as such, but reporting can be made easier and device allocation process and can also be made simpler. or else there is nothing much to mention. **What problems is CrashPlan Platform solving and how is that benefiting you?** Backup of data and ensuring safety of users data. enables us to meet security measures. loss of critical data is stopped. Centralised support for the backup solution. 24/7 support system is provided. Dinesh - Technical support engineer is available whenever there is an issue and provides solution on time. ### 4. Get RRRified (Rapid Recovery Restores) with Bluvault solution **Rating:** 5.0/5.0 stars **Reviewed by:** chidhambaranathan a. | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about CrashPlan Platform?** with bluvault cloud recovery solution we were able to restore the users data in quick time and at the same to there own workspace such as device or to their oneDrive, this unique feature of Parablu had helped us to meet our business requirement with very little downtime and improve our productivity. **What do you dislike about CrashPlan Platform?** Some times reporting is not accurate the numbers don't match up the actaul performance of the environment, it would be good if they make the reporting consistent. **What problems is CrashPlan Platform solving and how is that benefiting you?** Rapid restores,scheduled backups, metered network throttling, cpu throttling, email alerts, to backup files without extension, creating files with specific filters. ### 5. Perfect for Endpoint backup **Rating:** 5.0/5.0 stars **Reviewed by:** Prince V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about CrashPlan Platform?** Good Product support. Deleted files restore option is pretty good. File versioning is also very useful feature. Date and time restore & In place restore option is One of the best features for us. **What do you dislike about CrashPlan Platform?** Reports needs bit clarity. Apart from this all are good. **What problems is CrashPlan Platform solving and how is that benefiting you?** Data recovery at system failure time it helps a lot. ### 6. Simple and effective backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Shyamala L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about CrashPlan Platform?** Easy to use backup solution. User friendly, easy to understand. Secure platform. Quick restoration of data. Admin friendly. Effective encryption software is used. Single screen dashboard is easy to understand. **What do you dislike about CrashPlan Platform?** Reporting can be made easier, fetching logs takes longer time that expected. **What problems is CrashPlan Platform solving and how is that benefiting you?** Best support 24/7, always available on call and whenever there is a query detailed explanation is given. Single screen dashboard helps in understanding the overall status of the backup, the issues that needs to be handled and etc., overall its a Win-Win situation. ### 7. Best Endpoint Backup solution Software **Rating:** 5.0/5.0 stars **Reviewed by:** sumana B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about CrashPlan Platform?** User friedly console and can make out the sturcture of the Parablu backup easily. Very secure backup softawre and very easy installation. Backup of data it takes very less time consuming. **What do you dislike about CrashPlan Platform?** Need enhance for Parablu report on console which sometimes gives wrong data. **What problems is CrashPlan Platform solving and how is that benefiting you?** A person called Dinesh from Parablu team will be helping on issues tramendosly on the support needed and we get qicuk support on the request raised related to Parablu. ### 8. Secure Endpoint Backup Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Gopinath i. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about CrashPlan Platform?** Easy to understand and work on with portal dashboard. Restore is faster. It is ver y flexible to use. It ensuring secure backup to cloud. Easy to deploy the software for user using MSI package. **What do you dislike about CrashPlan Platform?** Getting unmatched data on report. Creating schedule is difficult on policy. **What problems is CrashPlan Platform solving and how is that benefiting you?** Support is excellent with 24/7. Product is satisfied for users to easliy understand and monitoring. ## CrashPlan Platform Discussions - [What is BluVault used for?](https://www.g2.com/discussions/what-is-bluvault-used-for) - 1 comment - [View CrashPlan Platform pricing details and edition comparison](https://www.g2.com/products/crashplan-platform/reviews?filters%5Bsentiment_snippet%5D=2193701&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A27%3A47+-0500&secure%5Bsession_id%5D=f248f57c-cbd1-4b56-9526-f8c52fc36373&secure%5Btoken%5D=855cba358faed9cf54efaf5dac36ac2a721f8627e789ab2ff016e039f3c20074&format=llm_user) ## CrashPlan Platform Features **Additional Functionality** - Single Sign On - Audit Management - Filtering - Third-Party Integrations - Multiple Data Sources - Metadata Management - Audit Trail - Multimedia Archiving - Rules-Based Workflow - Monitoring - Customizable Reports - Role-Based Permissions - HIPAA Compliant - Content Library - Document Templates - Secure Data Storage - Data Import/Export - Data Capture and Transfer - Data Migration - Disaster Recovery - Automatic Backup - Multi-Location - Tagging - Access Controls/Permissions - Compliance Management - Document Management - Workflow Management - Data Recovery - Content Management - Reporting & Statistics - SSL Security - Customizable Branding - Web Archiving - Reporting/Analytics - Data Storage Management - User Interface - AI Copilot - Multiple Format Support - Activity Dashboard - Activity Tracking - Document Storage - Archiving & Retention - Indexing - Match & Merge - Version Control - Active Directory Integration - File Management - eDiscovery - API - Generative AI - Storage Management - Records Management - Data Retention Management - Full Text Search - Digital Asset Management **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models - VM Backup **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling - Cloud Backup - Continuous Backup **Data Protection** - Data Masking - Data Encryption/Security - Data loss Prevention - Anomoly Detection - Sensitive Data Compliance **Solution Provision** - Off-Site Data Storage **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring - Data Recovery - Automatic Backup - Differential Backup - Incremental Backup - Data Storage Management - Secure Data Storage - Real-Time Monitoring - Remote Access & Monitoring **Compatibility ** - Storage Formats - Automatic Backup - Cloud Backup - Document Storage **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Admin** - Backup Management - Resource Management - File Management - Policy Management - Compliance Management - Incremental Backup - Remote Monitoring & Management - Data Storage Management - Audit Management **Analysis** - User Analytics **Management** - Solution Integration - Real-Time Analytics **Security** - Data Security - Data loss Prevention - Real-Time Data - Cloud Application Security - SSL Security **Reporting** - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication - Ransomware Protection - SSL Security **Management** - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **Administration** - Auditing - Data Discovery - Access Control **Additional Functionality** - Access Controls/Permissions - Disaster Recovery - HIPAA Compliant - Data Recovery - AI Copilot - Two-Factor Authentication - Data Visualization - Remote Access/Control - Scheduled/Automated Reports - Alerts/Notifications - Backup Scheduling - Archiving & Retention - SSL Security - Version Control - Duplicate Detection - Data Migration - Data Replication - Local Server Options - Document Storage - Compression - Status Tracking - Secure Data Storage - Backup Log - Role-Based Permissions - Generative AI - Reporting & Statistics - API - Alerts/Escalation - Backup and Recovery - Remote Server Options - Activity Dashboard - Email Alerts - Web Access/Restoration - Activity Tracking - Encryption - Monitoring - Automated Scheduling - Self Service Portal - Data Synchronization - Task Scheduling **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Security** - Data Encryption - Security and Compliance - Deduplication **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Additional Functionality** - Data Loss Prevention - Bare-Metal Restore - Compliance Tracking - Data Replication - Two-Factor Authentication - Drag & Drop - Compression - Single Sign On - Activity Dashboard - Duplicate Detection - Remote Monitoring & Management - Multi-OS - Backup Scheduling - Backup Log - Alerts/Escalation - File Management - Encryption - Sensitive Data Identification - Data Retention Management - Search/Filter - Data Synchronization - Reporting & Statistics - Version Control - Data Capture and Transfer - Data Migration - Archiving & Retention - Workflow Management - Generative AI - Access Controls/Permissions - Policy Management - Multiple Format Support - Real-Time Reporting - API - Data Visualization - AI Copilot **Additional Functionality** - Remote Synchronization - Data Synchronization - Audit Trail - Monitoring - Role-Based Permissions - Approval Process Control - Real Time Synchronization - Alerts/Notifications - API - Single Sign On - Reporting & Statistics - Version Control - Customizable Branding - Synchronization Scheduling - Two-Factor Authentication - Real-Time Monitoring - Secure Login - Backup and Recovery - Data Recovery - HIPAA Compliant - Conflict Tracking - Authentication - Mobile Access - Chat/Messaging - Generative AI - AI Copilot - Access Controls/Permissions - Commenting/Notes - Activity Tracking - Two-Way Synchronization - Archiving & Retention - Encryption - Activity Dashboard - File Transfer ## Top CrashPlan Platform Alternatives - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 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