---
title: crafter.ai Reviews
meta_title: 'crafter.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how crafter.ai works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# crafter.ai Reviews
**Vendor:** athics  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About crafter.ai
Omni-channel strategies, operating and management cost’s reduction, user experience and growing demand for personalized and real-time interactions are some of the challenges that organizations need to face to compete in the market. CRAFTER.AI is the “No code” platform that allows you to quickly and effectively bring the added value of virtual assistants into different business functions and areas, exploiting the power of artificial intelligence by using the simplicity of natural language.






- [View crafter.ai pricing details and edition comparison](https://www.g2.com/products/crafter-ai/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-10+10%3A46%3A39+-0500&secure%5Bsession_id%5D=409438b0-68d2-44ad-ad44-508435ae12ef&secure%5Btoken%5D=8c2382b95c0a8806f6dfb82620e3ddaf7961d96455054f8fe35549822954c57a&format=llm_user)

## crafter.ai Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top crafter.ai Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,660 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,055 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,373 reviews)

