# Best VoIP Providers

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+6.03%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=18255&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Webex Suite, Dialpad Connect, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=cisco-webex-suite&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### Quo

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-04T11%3A30%3A26Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=129760&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%3Fopen_modal_url%3D%252Fproducts%252Fcradle-io%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvoip-providers%2526source%253Dcategory&secure%5Btoken%5D=cda4a6114b875474bc064e034653a0202b00543259a0cefca41607f6183c7d11&secure%5Burl%5D=https%3A%2F%2Fwww.quo.com%2Faffiliate%2Fg2%3Futm_channel%3DPaid%2520Referrals%26utm_source%3DG2%26utm_medium%3Dpaid%26utm_campaign%3DG2&secure%5Burl_type%5D=free_trial)

### [RingEX](https://www.g2.com/de/products/ringex/reviews)

WAS IST RINGEX? RingEX ist die All-in-One-Geschäftskommunikationsplattform, die Teams, Kunden und Gespräche über Sprache, Video, Messaging, SMS und KI-Agenten verbindet, alles angetrieben von KI. Entwickelt für Organisationen, die Wert auf Produktivität, Kundenzufriedenheit und Einfachheit legen, vereint RingEX alles, was Ihr Unternehmen benötigt, um effektiv von überall aus zu kollaborieren und zu interagieren. FORTSCHRITTLICHE KI MIT AIR, AVA UND ACE RingEX verwandelt jede Interaktion in einen strategischen Vorteil durch drei spezialisierte KI-Agenten. Der KI-Rezeptionist (AIR) fungiert als intelligenter digitaler Empfang, der Anrufe rund um die Uhr in natürlichen, mehrsprachigen Gesprächen beantwortet, um häufig gestellte Fragen zu beantworten, Leads zu erfassen, Termine zu vereinbaren und komplexe Anrufe mit vollem Kontext weiterzuleiten. Der KI-Virtuelle Assistent (AVA) agiert als proaktiver Co-Pilot für tägliche Aufgaben, indem er automatisch Besprechungszusammenfassungen erfasst, Folgeaktionen generiert und kontextbewusste Nachrichten entwirft. Der KI-Gesprächsexperte (ACE) dient als Flaggschiff-Plattform für Gesprächsintelligenz, analysiert jede Interaktion, um Coaching, automatisierte Anrufbewertung und tiefgehende Stimmungsanalysen bereitzustellen. Durch die Umwandlung von Rohdaten in Führungseinblicke und die direkte Synchronisierung mit Ihrem CRM hilft ACE Führungskräften, erfolgreiche Verhaltensweisen zu replizieren und Kunden-Trends vorauszubleiben. NEU: KUNDENENGAGEMENT-PAKET Entwickelt für kleine und mittelgroße kundenorientierte Teams, hilft das Kundenengagement-Paket Unternehmen, schnelleren und besser vernetzten Kundensupport zu bieten, ohne die Komplexität eines vollständigen Kontaktzentrums. Das Paket integriert nahtlos Sprach- und SMS-Support in einem einheitlichen Arbeitsbereich. Zu den wichtigsten Funktionen gehören ein gemeinsamer SMS-Posteingang für die Teamübersicht, automatisierte SMS-Abmeldekonformität und Antwortvorlagen, um eine konsistente Markenstimme zu wahren. Es bietet auch Transparenz in der Warteschlange mit Aktualisierungen des Platzes in der Reihe und Live-Berichte für Echtzeit-Einblicke in die Leistung der Agenten und die Servicequalität. WARUM RINGEX? Egal, ob Ihr Team intern kommuniziert oder Kunden anspricht, RingEX bietet Zuverlässigkeit, Flexibilität und Intelligenz in einer Plattform. Unterstützt durch Sicherheit auf Unternehmensniveau hilft RingEX Ihnen, in jedem entscheidenden Moment verbunden und reaktionsfähig zu bleiben. RingEX-Kunden profitieren von intelligenterer Kommunikation mit AVA, Umsatzintelligenz mit ACE und besseren Kundenerfahrungen durch das Kundenengagement-Paket. RingEX ist nicht nur ein Telefonsystem. Es ist der intelligente Kern Ihres Unternehmens, der sicherstellt, dass jedes Gespräch – intern oder extern – verbunden, analysiert und wirkungsvoll ist.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,385

#### How Do G2 Users Rate RingEX?

- **War the product ein guter Geschäftspartner?:** 8.3/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.1/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind RingEX?

- **Verkäufer:** [RingCentral](https://www.g2.com/de/sellers/ringcentral)
- **Unternehmenswebsite:** www.ringcentral.com
- **Gründungsjahr:** 1999
- **Hauptsitz:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, CEO
- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer lieben die **Benutzerfreundlichkeit** von RingEX und finden es perfekt für nahtlose Kommunikation und Updates.
- Benutzer schätzen den **hilfreichen Kundensupport** von RingEX, was ihre Gesamterfahrung und Zufriedenheit verbessert.
- Benutzer schätzen die **hochwertigen Telefongespräche** von RingEX, die die Kommunikation im Kundensupport mit Benutzerfreundlichkeit verbessern.
- Benutzer finden die **außergewöhnliche Zuverlässigkeit und Unterstützung** von RingEX unschätzbar für nahtlose Kommunikation und Zusammenarbeit.
- Benutzer loben die **Zuverlässigkeit** von RingEX, die konsistente Verbindungen und hochwertige Kommunikationserlebnisse gewährleistet.

##### Cons

- Benutzer finden den **Kundensupport unzureichend** und stehen oft vor Herausforderungen und unnötigen Komplexitäten, wenn sie Unterstützung suchen.
- Benutzer finden die **komplexen Prozesse** frustrierend und benötigen oft Unterstützung, um Herausforderungen bei der Systemverwaltung und Einrichtung zu bewältigen.
- Benutzer finden, dass die **Schwierigkeiten mit dem Kundenservice** gelegentlich die Lösungen verkomplizieren und das Gesamterlebnis frustrieren.
- Benutzer berichten über häufige **Anrufprobleme** mit RingEX, einschließlich schlechter Anrufverfolgung und frustrierend unzureichendem Kundensupport.
- Benutzer finden den **Kundensupport herausfordernd** , da oft zusätzliche Schritte für bekannte Probleme und komplizierte Verwaltung erforderlich sind.

#### What Are Recent G2 Reviews of RingEX?

**["RingEX wurde meine Hauptanruf-App für Gruppenarbeit"](https://www.g2.com/de/survey_responses/ringex-review-13169167)**

**Rating:** 5.0/5.0 stars

_— Aashu J._

[Read full review](https://www.g2.com/de/survey_responses/ringex-review-13169167)

**["Stabile Anrufe, solide Nachrichten und KI, die nach Meetings tatsächlich hilft"](https://www.g2.com/de/survey_responses/ringex-review-13097268)**

**Rating:** 4.5/5.0 stars

_— Omar S._

[Read full review](https://www.g2.com/de/survey_responses/ringex-review-13097268)

#### What Are G2 Users Discussing About RingEX?

- [Wofür wird RingCentral MVP verwendet?](https://www.g2.com/de/discussions/what-is-ringcentral-mvp-used-for)
- [Ist RingCentral gut?](https://www.g2.com/de/discussions/is-ringcentral-good) - 2 comments
- [What are the three RingCentral plans products?](https://www.g2.com/de/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/de/discussions/what-is-ringcentral-office)

### [Nextiva](https://www.g2.com/de/products/nextiva/reviews)

Nextiva ist ein Unternehmen für einheitliches CXM, das KI-gestützte Lösungen für das Kundenerlebnis bietet. Nextiva unterstützt über 100.000 Unternehmen und Milliarden von Gesprächen jedes Jahr mit seiner All-in-One-Plattform für das Kundenerlebnis. Von einem KI-gestützten Kommunikationszentrum aus verändert Nextiva die Art und Weise, wie Unternehmen mit ihren Kunden interagieren. Das Engagement des Unternehmens für Amazing Service® und ein kundenorientierter Ansatz sind seit 15 Jahren sein Eckpfeiler. Gegründet im Jahr 2008 und mit Hauptsitz in Scottsdale, Arizona, sicherte sich Nextiva in seiner ersten Finanzierungsrunde 200 Millionen US-Dollar von Goldman Sachs Asset Management, was das Unternehmen Ende 2021 mit 2,7 Milliarden US-Dollar bewertete. Entdecken Sie mehr auf www.nextiva.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,568

#### How Do G2 Users Rate Nextiva?

- **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.2/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Nextiva?

- **Verkäufer:** [Nextiva](https://www.g2.com/de/sellers/nextiva)
- **Gründungsjahr:** 2008
- **Hauptsitz:** Scottsdale, Arizona
- **Twitter:** @Nextiva  
21,295 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,564 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, Büroleiter
- **Top Industries:** Krankenhaus & Gesundheitswesen, Versicherung
- **Company Size:** 77% Small, 22% Medium

#### What Do G2 Reviewers Say About Nextiva?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen den **außergewöhnlichen Kundensupport** von Nextiva, genießen schnelle Unterstützung und nahtlose Kontoeinrichtung.
- Benutzer schätzen die **Benutzerfreundlichkeit** von Nextiva, profitieren von einem unkomplizierten Onboarding und exzellentem Kundensupport.
- Benutzer loben Nextiva für seinen **ausgezeichneten Kundenservice** und das nahtlose Onboarding-Erlebnis, das die Implementierung mühelos macht.
- Benutzer loben die **einfache Einrichtung** von Nextiva, schätzen die schnelle Implementierung und den unterstützenden Kundenservice während des gesamten Prozesses.
- Benutzer loben **die Zuverlässigkeit von Nextiva** , hervorgehoben durch herausragenden Kundenservice und einen nahtlosen Onboarding-Prozess.

##### Cons

- Benutzer finden die **schwierige Konfiguration** von Nextiva herausfordernd, was die Einrichtung und Verwaltung für große Teams erschwert.
- Benutzer finden die **Komplexität der Einrichtung und Integration** herausfordernd, insbesondere für Neulinge auf der Plattform.
- Benutzer erleben **zahlreiche Probleme** mit Nextiva, einschließlich Verzögerungen bei der Anzeige von Anrufinformationen und automatischen Anrufablehnungen.
- Benutzer finden die **komplexen Prozesse** der Einrichtung von Nextiva frustrierend, was sich negativ auf ihre Gesamterfahrung auswirkt.
- Benutzer finden die **schwierige Einrichtung** von Nextiva ziemlich herausfordernd und umständlich, was ihre anfängliche Erfahrung und Verwaltung beeinträchtigt.

#### What Are Recent G2 Reviews of Nextiva?

**["Einfach zu verwaltendes Telefonsystem mit hervorragendem Support"](https://www.g2.com/de/survey_responses/nextiva-review-12554662)**

**Rating:** 5.0/5.0 stars

_— Jerry S._

[Read full review](https://www.g2.com/de/survey_responses/nextiva-review-12554662)

**["Wir nähern uns 3 Jahren und wachsen mit Nextiva, das unsere Kommunikation leitet. #HazelwoodStark"](https://www.g2.com/de/survey_responses/nextiva-review-10872941)**

**Rating:** 5.0/5.0 stars

_— Terri M._

[Read full review](https://www.g2.com/de/survey_responses/nextiva-review-10872941)

#### What Are G2 Users Discussing About Nextiva?

- [Wie hat Nextiva mit seinen VoIP-Lösungen die Geschäftskommunikationssysteme revolutioniert?](https://www.g2.com/de/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments
- [Wofür wird Nextiva verwendet?](https://www.g2.com/de/discussions/what-is-nextiva-used-for) - 2 comments
- [Was ist eine VoIP-Funktion?](https://www.g2.com/de/discussions/what-is-voip-feature) - 3 comments
- [Was sind einige Merkmale einer PBX?](https://www.g2.com/de/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment
- [What does nextiva do?](https://www.g2.com/de/discussions/what-does-nextiva-do) - 3 comments

### [Zoom Phone](https://www.g2.com/it/products/zoom-zoom-phone/reviews)

Il sistema telefonico cloud AI-first costruito per il lavoro moderno. Zoom Phone offre chiamate affidabili, collaborazione e intelligenza artificiale insieme in un'unica app semplice che mantiene i team connessi, ovunque lavorino. Con AI Companion incluso, i team ottengono riepiloghi istantanei, messaggi vocali prioritari e passaggi successivi attuabili per rimanere produttivi senza il lavoro inutile. Costruito sulla piattaforma affidabile di Zoom, Zoom Phone offre un uptime del 99,999%, copertura globale in oltre 49 paesi e opzioni flessibili Bring Your Own Carrier (BYOC). La conformità è integrata, inclusi HIPAA, GDPR e FedRAMP. Punti salienti AI-first: AI Concierge\* Riepiloghi in tempo reale e post-chiamata Prioritizzazione dei messaggi vocali ed estrazione dei compiti Chiedi a AI Companion risposte istantanee durante o dopo le chiamate Riepiloghi SMS di team in Power Pack\* Zoom Phone connette i tuoi team e i tuoi clienti in un'unica esperienza senza soluzione di continuità, AI-first. \*Disponibile a un costo aggiuntivo.

**Average Rating:** 4.6/5.0

**Total Reviews:** 2,631

#### How Do G2 Users Rate Zoom Phone?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.0/10 (Category avg: 8.8/10)
- **Chiamate telefoniche:** 9.1/10 (Category avg: 9.1/10)
- **Numero VOiP:** 8.8/10 (Category avg: 9.0/10)
- **Chiamate da scrivania a scrivania:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoom Phone?

- **Venditore:** [Zoom](https://www.g2.com/it/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Sito web dell'azienda:** www.zoom.com
- **Anno di Fondazione:** 2011
- **Sede centrale:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, President
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 50% Small, 32% Medium

#### What Do G2 Reviewers Say About Zoom Phone?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano l' **interfaccia intuitiva** di Zoom Phone, rendendo riunioni e chiamate fluide su tutti i dispositivi.
- Gli utenti apprezzano la **qualità della videoconferenza** di Zoom Phone, migliorando la comunicazione e la connessione tra fusi orari.
- Gli utenti apprezzano la **qualità delle chiamate affidabile** di Zoom Phone, migliorando l'efficienza della comunicazione e supportando il lavoro a distanza senza problemi.
- Gli utenti apprezzano la **comunicazione facile** facilitata da Zoom Phone, garantendo una connettività senza interruzioni con i loro team ovunque.
- Gli utenti amano la **eccellente qualità video** di Zoom Phone, migliorando le loro esperienze di riunione con chiarezza e facilità.

##### Cons

- Gli utenti trovano alcune **funzionalità limitate** in Zoom Phone, in particolare nelle opzioni di chiamata avanzate e nei messaggi internazionali.
- Gli utenti esprimono frustrazione per le **funzionalità AI invadenti** di Zoom Phone, ritenendo che influiscano negativamente sulla loro esperienza.
- Gli utenti sperimentano frequenti **problemi di riunione** come ritardi e problemi di connessione, in particolare sull'app mobile.
- Gli utenti segnalano **funzionalità mancanti** in Zoom Phone, affrontando sfide con il supporto, la reportistica e la gestione delle funzionalità dopo gli aggiornamenti.
- Gli utenti affrontano frequenti **problemi di connessione** con Zoom Phone, portando a chiamate interrotte e difficoltà durante le riunioni.

#### What Are Recent G2 Reviews of Zoom Phone?

**["Integrazione senza soluzione di continuità, soluzione telefonica cloud affidabile"](https://www.g2.com/it/survey_responses/zoom-phone-review-12110885)**

**Rating:** 4.0/5.0 stars

_— AAYUSH A._

[Read full review](https://www.g2.com/it/survey_responses/zoom-phone-review-12110885)

**["Comodo tutto-in-uno per chiamate con inoltro fluido, segreteria telefonica e SMS"](https://www.g2.com/it/survey_responses/zoom-phone-review-12923372)**

**Rating:** 4.5/5.0 stars

_— Nitin V._

[Read full review](https://www.g2.com/it/survey_responses/zoom-phone-review-12923372)

### [Quo](https://www.g2.com/de/products/quo-quo/reviews)

Vertraut von über 90.000 Unternehmen, bringt Quo (ehemals OpenPhone) die Anrufe, Texte und Kontakte Ihres Teams in einen KI-gestützten Arbeitsbereich – und hilft Ihnen, sofort zu reagieren und mehr Kunden zu gewinnen. Bringen Sie Klarheit in jedes Gespräch. Geteilte Postfächer, interne Notizen und ein Mini-CRM geben jedem Teammitglied die Sichtbarkeit und den Kontext, den es braucht, um sicherzustellen, dass kein Kunde übersehen wird. Reagieren Sie auf jeden Kunden. Schnell. Eingebaute KI beantwortet Anrufe rund um die Uhr, flexible Anrufabläufe leiten Kunden sofort weiter, und benutzerdefinierte Kontaktmerkmale stellen sicher, dass Sie da sind, wenn Ihr Kunde Sie braucht, ohne ein Detail zu übersehen. Skalieren Sie mühelos, während Sie wachsen. Von Ihrem ersten Kunden bis zu Ihrem tausendsten passt sich Quo Ihnen an. Keine komplexe Einrichtung, kein zusätzliches Training, keine Wachstumsschmerzen. Mit Quo war es noch nie einfacher, mehr Geschäfte abzuschließen, mehr Kunden zu unterstützen und Ihr Geschäft zu erweitern – ohne den menschlichen Touch zu verlieren.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3,373

#### How Do G2 Users Rate Quo?

- **War the product ein guter Geschäftspartner?:** 9.5/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.4/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Quo?

- **Verkäufer:** [Quo](https://www.g2.com/de/sellers/quo)
- **Unternehmenswebsite:** www.quo.com
- **Gründungsjahr:** 2018
- **Hauptsitz:** San Francisco, California
- **Twitter:** @gowithquo  
5,475 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c33883f1b2bed0721a5354265f240bde9e3cffa6b714170289503265f457b6ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28667405%2F&secure%5Burl_type%5D=linkedin_company_website)  
52 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, CEO
- **Top Industries:** Immobilien, Bauwesen
- **Company Size:** 92% Small, 7% Medium

#### What Do G2 Reviewers Say About Quo?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer lieben die **Benutzerfreundlichkeit** von Quo und genießen die einfache Einrichtung und die intuitive Benutzeroberfläche für nahtlose Kommunikation.
- Benutzer schätzen den **reaktionsschnellen und hilfreichen Kundensupport** von OpenPhone, was ihre Erfahrung reibungsloser und effizienter macht.
- Benutzer sind begeistert von Quos **breitem Spektrum an wesentlichen Funktionen** , die Geschäftsabläufe und Kundenservice verbessern.
- Benutzer finden die **einfache Einrichtung** von Quo äußerst vorteilhaft, da sie nahtlose Übergänge und effiziente tägliche Abläufe ermöglicht.
- Benutzer schätzen die **Anrufaufzeichnungs- und Transkriptionsfunktionen** in Quo, da sie Gespräche einfacher zu verwalten und zu überprüfen machen.

##### Cons

- Benutzer erleben **Verbindungsprobleme** mit Quo, einschließlich verpasster Anrufe und Problemen mit der Headset-Verbindung.
- Benutzer erleben **Anrufunterbrechungen** und Verzögerungen bei Benachrichtigungen, was die Klarheit ihrer Kommunikation beeinträchtigt.
- Benutzer äußern Bedenken über die **hohen Kosten** und die unklare Preisstruktur, was zu frustrierenden Abrechnungserfahrungen führt.
- Benutzer berichten von **Anrufproblemen** mit Quo, einschließlich Geisteranrufen und hartnäckigen Anrufbenachrichtigungen nach Beendigung von Anrufen.
- Benutzer haben **Verzögerungen** bei den Antwortzeiten des Supports und der Zahlungsabwicklung gemeldet, was ihre Gesamterfahrung mit Quo beeinträchtigt.

#### What Are Recent G2 Reviews of Quo?

**["Quo hilft mir, mein Geschäft effizienter zu führen"](https://www.g2.com/de/survey_responses/quo-review-12963226)**

**Rating:** 5.0/5.0 stars

_— Darshell H._

[Read full review](https://www.g2.com/de/survey_responses/quo-review-12963226)

**["Einfache, professionelle Anruf- und Textverwaltung für kleine Unternehmen"](https://www.g2.com/de/survey_responses/quo-review-13095748)**

**Rating:** 5.0/5.0 stars

_— Aaron C._

[Read full review](https://www.g2.com/de/survey_responses/quo-review-13095748)

#### What Are G2 Users Discussing About Quo?

- [Was ist wie Google Voice?](https://www.g2.com/de/discussions/what-is-like-google-voice) - 4 comments
- [Ist Open Phone seriös?](https://www.g2.com/de/discussions/is-open-phone-legit) - 26 comments
- [Ist Open Phone kostenlos?](https://www.g2.com/de/discussions/is-open-phone-free) - 11 comments
- [Wie funktioniert OpenPhone?](https://www.g2.com/de/discussions/how-does-openphone-work) - 3 comments

## FAQs About VoIP Providers

Generated using AI

Last updated: June 3, 2026

### Cheapest business voip providers that are still decent for customer support lines

Based on G2 reviews, several voip providers in this category are commonly mentioned for handling business calls, routing, voicemail, and support needs.

- [Nextiva](https://www.g2.com/products/nextiva) — call routing and voicemail management.
- [RingEX](https://www.g2.com/products/ringex) — support workflows with familiar apps.
- [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone) — centralized calling for remote teams.
- [8x8 Work](https://www.g2.com/products/8x8-work) — mobile and desktop business calling.

### Looking for a voip provider that works great with Microsoft Teams, which ones are actually good

According to verified users, Microsoft Teams compatibility comes up most often around call access inside familiar workflows, easier adoption, and less app switching. Reviews mention RingEX working with Microsoft Teams so users can place and receive calls inside tools they already use. Some Webex Calling and 8x8 Work reviews also mention Teams-related compatibility or comparisons, but the strongest recent theme is that integrations reduce training time and help teams keep customer conversations, call handling, and follow-up work more connected. Buyers should also note that some reviews still mention setup complexity, occasional delays, or uneven admin experiences depending on the workflow.

### Top rated voip providers for businesses that need toll free and international calling

Based on G2 reviews, buyers in this category most often mention reliability, clear call quality, remote access, and easier global communication when evaluating providers for toll free and international calling.

- [Nextiva](https://www.g2.com/products/nextiva) — long-distance communication across locations.
- [RingEX](https://www.g2.com/products/ringex) — international calling with unified messaging.
- [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone) — global calling from any device.
- [Webex Calling](https://www.g2.com/products/webex-calling) — international calls with remote flexibility.

### What should buyers look for in voip providers

According to verified users, buyers most often focus on call quality, ease of setup, reliability across desktop and mobile devices, and how well the system supports routing, voicemail, texting, and remote work. Reviews also repeatedly mention the importance of an admin experience that makes it easier to add users, adjust call flows, and manage multiple locations without heavy support needs. For teams with customer-facing workflows, reviewers highlight voicemail transcription, call recording, analytics, and integration with tools like Salesforce, Microsoft Teams, and calendars. Support responsiveness matters too, especially when businesses are replacing legacy phone systems or handling high call volumes across distributed teams.

### What features define modern voip providers

According to verified users, modern voip providers are defined by more than basic calling. Review themes consistently highlight mobile and desktop access, voicemail transcription, call routing, auto attendants, messaging, and centralized administration. Many reviewers also value conference calling, call recording, analytics, and the ability to keep business and personal numbers separate while still answering from any device. Integration is another recurring theme, especially with CRM systems, Microsoft Teams, Salesforce, calendars, and other collaboration tools. More recent reviews also mention AI-assisted call summaries, receptionist features, and automated follow-up support, though setup quality and usability still affect how valuable those advanced capabilities feel in practice.

### [Webex Suite](https://www.g2.com/de/products/cisco-webex-suite/reviews)

Webex Suite ist eine All-in-One-Kollaborationssuite, die mit KI-Technologie ausgestattet ist, um die Produktivität zu steigern und Teamarbeit in der heutigen hybriden Arbeitswelt zu maximieren. Mit 8 leistungsstarken individuellen Workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding und Video Messaging in einem – bietet die Webex Suite außergewöhnlichen Wert, erstklassige Benutzererfahrungen und unglaubliche Audio- und Videoqualität, überall auf jedem Gerät. Mit einer Vielzahl von Kollaborations- und KI-Innovationen, wie dem Webex AI Assistant, Echtzeitübersetzung, Hintergrundgeräuschentfernung und mehr, bietet die Webex Suite reiche und innovative Erlebnisse für Mitarbeiter und Kunden, die es ihnen ermöglichen, nahtlos zu verbinden, zusammenzuarbeiten, sich zu engagieren und Arbeit zu erledigen. Die Webex Suite wird von der branchenführenden Webex-Plattform betrieben, die sicher, konform und einfach zu verwalten ist, mit integrierter allgegenwärtiger Intelligenz, die KI-Innovationen über das gesamte Webex-Portfolio hinweg bringt. Die gesamte Webex Suite kann über das einheitliche Verwaltungstool Webex Control Hub verwaltet werden. Die Webex Suite wird von Ciscos branchenführender Sicherheits- und Netzwerkinfrastruktur unterstützt, die die beste Qualität für Video- und Audiokommunikation gewährleistet. Webex Suite Workflows: Meetings: Produktivere Meetings mit KI-gestützten Erlebnissen und hochwertigem Audio und Video. Messaging: Asynchrone Zusammenarbeit mit reichhaltigem Messaging, sicherem Dateiaustausch und digitalem Whiteboarding, um den Arbeitsfluss zwischen Meetings aufrechtzuerhalten. Calling: Bleiben Sie verbunden mit einem modernen Geschäftstelefonsystem und flexiblen Anrufoptionen. Webinar: Hochwertige Webinare veranstalten und Engagement mit immersiven Inhalten und interaktiven Publikumserfahrungen fördern. Events: Virtuelle, persönliche und hybride Events mit immersiven Multi-Track-Agenden, Ticketing, Teilnehmernetzwerken, Analysen und mehr unterstützen. Polling: Aktive Teilnahme an jedem Meeting mit Quiz, Umfragen und interaktiven Q&A ermöglichen. Whiteboarding: Kreativität entfesseln mit einer digitalen Whiteboarding-Lösung für alle, auf jedem Gerät. Video Messaging: Ideen aufnehmen, teilen, engagieren und Echtzeit-Feedback mit intuitivem Video Messaging erleichtern.

**Average Rating:** 4.2/5.0

**Total Reviews:** 17,666

#### How Do G2 Users Rate Webex Suite?

- **War the product ein guter Geschäftspartner?:** 8.7/10 (Category avg: 8.8/10)
- **Telefonieren:** 8.8/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Webex Suite?

- **Verkäufer:** [Cisco](https://www.g2.com/de/sellers/cisco)
- **Unternehmenswebsite:** www.cisco.com
- **Gründungsjahr:** 1984
- **Hauptsitz:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software-Ingenieur, Senior Software Engineer
- **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware
- **Company Size:** 50% Large, 31% Medium

#### What Do G2 Reviewers Say About Webex Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** der Webex Suite, genießen reibungslose Kommunikation und einfache Einrichtung für nahtlose Zusammenarbeit.
- Benutzer schätzen die **nahtlose Integration** der Webex Suite, die Organisation und Reaktionsfähigkeit über mehrere Tools hinweg verbessert.
- Benutzer schätzen die **hohe Zuverlässigkeit** der Webex Suite und profitieren von durchgehend hervorragender Audio- und Videoqualität.
- Benutzer schätzen die **All-in-One-Natur** der Webex Suite, die nahtlos Videokonferenzen, Messaging und wesentliche Werkzeuge integriert.
- Benutzer loben die **ausgezeichnete Videoqualität** der Webex Suite, die eine nahtlose und klare Kommunikation während der Meetings gewährleistet.

##### Cons

- Benutzer erleben **langsame Ladezeiten** und Verzögerungen, was die Produktivität und Benutzerfreundlichkeit beeinträchtigt, insbesondere in langsameren Netzwerken.
- Benutzer erleben oft **Leistungsprobleme** mit der Webex Suite, einschließlich Verzögerungen, Einfrieren und einem komplexen Einrichtungsprozess.
- Benutzer finden die Webex Suite **nicht benutzerfreundlich** und haben oft Schwierigkeiten mit der Benutzeroberfläche und der allgemeinen Komplexität, insbesondere beim Lernen.
- Benutzer finden, dass der **Mangel an Intuitivität** in der Webex Suite zu einer herausfordernden und komplizierten Benutzererfahrung führen kann.
- Benutzer finden die **schlechte Benutzererfahrung** der Webex Suite herausfordernd, mit einer komplexen Einrichtung und einer überladenen Benutzeroberfläche.

#### What Are Recent G2 Reviews of Webex Suite?

**["Zuverlässige Videokonferenz- und Projektplanungs-Suite"](https://www.g2.com/de/survey_responses/webex-suite-review-13183133)**

**Rating:** 4.0/5.0 stars

_— Chandra K._

[Read full review](https://www.g2.com/de/survey_responses/webex-suite-review-13183133)

**["Felsenfest und benutzerfreundlich für virtuelle Meetings"](https://www.g2.com/de/survey_responses/webex-suite-review-10780203)**

**Rating:** 5.0/5.0 stars

_— Ema B._

[Read full review](https://www.g2.com/de/survey_responses/webex-suite-review-10780203)

#### What Are G2 Users Discussing About Webex Suite?

- [Wie hat sich die Webex-App entwickelt, um den Anforderungen hybrider Arbeitsumgebungen und virtueller Zusammenarbeit gerecht zu werden?](https://www.g2.com/de/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes
- [Wie hat Webex Meetings die sich entwickelnden Bedürfnisse globaler virtueller Teams und großangelegter Webinare erfüllt?](https://www.g2.com/de/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes
- [Wofür wird Webex Meetings verwendet?](https://www.g2.com/de/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes
- [Wofür wird die Webex-App verwendet?](https://www.g2.com/de/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes
- [What is the Cisco Webex meetings desktop app?](https://www.g2.com/de/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote

### [Dialpad Connect](https://www.g2.com/de/products/dialpad-connect/reviews)

Dialpad Connect ist eine KI-native Geschäftskommunikationslösung, die Anrufe, Nachrichten und Meetings in einer App vereint, mit integrierten Echtzeit-KI-Einblicken, um jede Interaktion zu verbessern. Mit Dialpad Connect können Sie: - In einer einzigen App anrufen, Nachrichten senden und Meetings abhalten - Nahtlos zwischen Geräten wechseln - Sich auf das Gespräch konzentrieren mit Echtzeit-Anruftranskriptionen, KI-Zusammenfassungen und Aktionspunkten

**Average Rating:** 4.4/5.0

**Total Reviews:** 4,036

#### How Do G2 Users Rate Dialpad Connect?

- **War the product ein guter Geschäftspartner?:** 8.9/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.2/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dialpad Connect?

- **Verkäufer:** [Dialpad](https://www.g2.com/de/sellers/dialpad)
- **Unternehmenswebsite:** Dialpad.com
- **Gründungsjahr:** 2011
- **Hauptsitz:** San Ramon, California
- **Twitter:** @DialpadHQ  
60 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,491 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, CEO
- **Top Industries:** Informationstechnologie und Dienstleistungen, Marketing und Werbung
- **Company Size:** 56% Small, 32% Medium

#### What Do G2 Reviewers Say About Dialpad Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Dialpad Connect und genießen die intuitive Benutzeroberfläche und nahtlose Funktionalität für die Kommunikation.
- Benutzer schätzen die **Anrufverwaltungsfunktionen** von Dialpad Connect, die die Anleitung verbessern und die Kommunikation mühelos optimieren.
- Benutzer schätzen den **hilfreichen Kundensupport** von Dialpad Connect, der ihre Remote-Arbeitserfahrung und Anrufverwaltung verbessert.
- Benutzer schätzen die **KI-Transkription und Anrufaufzeichnungen** von Dialpad Connect, was den Arbeitsablauf und die Kommunikationseffizienz verbessert.
- Benutzer schätzen die **benutzerfreundliche Oberfläche** von Dialpad Connect, die Kommunikation und Arbeitsabläufe mit ihren nahtlosen Funktionen verbessert.

##### Cons

- Benutzer haben oft **Anrufprobleme** mit Dialpad Connect, einschließlich Problemen mit der Anrufweiterleitung und dem Routing-Logging.
- Benutzer haben oft **Verbindungsprobleme** mit Dialpad Connect, was zu Frustration führt und das gesamte Kommunikationserlebnis beeinträchtigt.
- Benutzer berichten, dass Dialpad Connect **wesentliche Integrations- und Verwaltungssteuerungsfunktionen** für ein effektives Anrufmanagement fehlt.
- Benutzer berichten über häufige **Aufzeichnungsprobleme** mit Dialpad Connect, die die Gesprächsqualität und die allgemeine Kommunikationszuverlässigkeit beeinträchtigen.
- Benutzer berichten von **Problemen mit der Anrufqualität** , einschließlich Verzögerungen und Unstimmigkeiten, die eine effektive Kommunikation und das Gesamterlebnis beeinträchtigen.

#### What Are Recent G2 Reviews of Dialpad Connect?

**["Sehr vertrauenswürdig und einfach"](https://www.g2.com/de/survey_responses/dialpad-connect-review-4782824)**

**Rating:** 5.0/5.0 stars

_— Jason C._

[Read full review](https://www.g2.com/de/survey_responses/dialpad-connect-review-4782824)

**["Benutzerfreundliche Transkripte und einfache Kontaktverwaltung"](https://www.g2.com/de/survey_responses/dialpad-connect-review-13036710)**

**Rating:** 5.0/5.0 stars

_— Alina M._

[Read full review](https://www.g2.com/de/survey_responses/dialpad-connect-review-13036710)

#### What Are G2 Users Discussing About Dialpad Connect?

- [Wie verbessert die Transkriptionsfunktion von Dialpad Ai Voice die Kommunikation und was sind die besten Praktiken für ihre Nutzung?](https://www.g2.com/de/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it)
- [Wie verbessert Dialpad Ai Meetings virtuelle Meeting-Erfahrungen mit KI-gesteuerten Funktionen?](https://www.g2.com/de/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment
- [Wofür wird Dialpad Meetings (ehemals UberConference) verwendet?](https://www.g2.com/de/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment
- [Wofür wird Dialpad Talk verwendet?](https://www.g2.com/de/discussions/what-is-dialpad-talk-used-for)
- [How much does Dialpad cost?](https://www.g2.com/de/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments

### [Webex Calling](https://www.g2.com/it/products/webex-calling/reviews)

Webex Calling è un sistema telefonico premium basato su cloud progettato per soddisfare le esigenze delle moderne forze lavoro ibride. Costruito sull'infrastruttura sicura e affidabile di Cisco, fornisce una soluzione di chiamata di livello aziendale completa che sostituisce i tradizionali sistemi PBX on-premises con una piattaforma flessibile, scalabile e potenziata dall'IA. Caratteristiche Principali Affidabilità di Livello Aziendale: Approfitta dell'infrastruttura di rete leader del settore di Cisco, garantendo audio di alta qualità e uptime costante per i team globali. Collaborazione Senza Soluzione di Continuità: Integrato direttamente nell'app Webex, gli utenti possono passare da una chiamata telefonica a una riunione video o a una chat di gruppo con un solo clic, mantenendo i flussi di lavoro ininterrotti. Distribuzione Flessibile: Che tu stia cercando una soluzione solo cloud, un sistema basato su locali o un approccio ibrido, Webex Calling si adatta alle tue specifiche esigenze aziendali. Intelligenza Potenziata dall'IA: Sfrutta le funzionalità AI integrate, come la rimozione del rumore di fondo e la trascrizione in tempo reale, per garantire comunicazioni professionali e chiare in qualsiasi ambiente. Gestione Semplificata: Gestisci l'intero sistema telefonico globale attraverso il Webex Control Hub, un'interfaccia a pannello unico che fornisce strumenti di analisi approfondita, sicurezza e provisioning. Portata Globale: Supporta i tuoi uffici internazionali con capacità di chiamata locale in oltre 100 paesi, supportato da una rete globale sicura e conforme. Perché Scegliere Webex Calling? Webex Calling consente alle organizzazioni di rimanere connesse da qualsiasi luogo, su qualsiasi dispositivo. Combinando la facilità di un moderno sistema telefonico con la potenza della suite di collaborazione Webex, aiuta le aziende a migliorare la produttività, ridurre la complessità IT e fornire un'esperienza di comunicazione di classe mondiale sia per i dipendenti che per i clienti.

**Average Rating:** 4.5/5.0

**Total Reviews:** 614

#### How Do G2 Users Rate Webex Calling?

- **Ritiene che the product sia stato un valido partner commerciale?:** 8.8/10 (Category avg: 8.8/10)
- **Chiamate telefoniche:** 9.3/10 (Category avg: 9.1/10)
- **Numero VOiP:** 9.0/10 (Category avg: 9.0/10)
- **Chiamate da scrivania a scrivania:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Webex Calling?

- **Venditore:** [Cisco](https://www.g2.com/it/sellers/cisco)
- **Sito web dell'azienda:** www.cisco.com
- **Anno di Fondazione:** 1984
- **Sede centrale:** San Jose, CA
- **Twitter:** @Cisco  
720,366 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Associate
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 43% Medium, 32% Small

#### What Do G2 Reviewers Say About Webex Calling?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di Webex Calling, godendo della sua semplice configurazione e interfaccia intuitiva.
- Gli utenti elogiano l'affidabilità di Webex Calling, notando la sua chiara qualità delle chiamate e la connettività stabile durante l'uso.
- Gli utenti apprezzano la **qualità impeccabile delle chiamate** di Webex Calling, apprezzandone la stabilità e l'integrazione fluida all'interno della suite.
- Gli utenti apprezzano la **perfetta integrazione di Webex Calling** all'interno dell'ecosistema Cisco, migliorando l'efficienza della comunicazione tra le sedi.
- Gli utenti apprezzano le **integrazioni senza soluzione di continuità** di Webex Calling, ottimizzando i flussi di lavoro e migliorando l'efficienza della comunicazione tra le piattaforme.

##### Cons

- Gli utenti trovano **complessa la configurazione del routing delle chiamate** , rendendo l'automazione più laboriosa rispetto alla gestione manuale dei compiti.
- Gli utenti trovano la **mancanza di intuitività** in Webex Calling frustrante, complicando i compiti di base e la configurazione delle impostazioni.
- Gli utenti spesso sperimentano **prestazioni lente** con Webex Calling, specialmente durante le riunioni o su connessioni a banda larga inferiore.
- Gli utenti segnalano **problemi di prestazioni** con Webex Calling, notando ritardi e problemi che interrompono l'esperienza complessiva.
- Gli utenti desiderano **opzioni di personalizzazione più avanzate** in Webex Calling per adattare efficacemente la loro esperienza utente.

#### What Are Recent G2 Reviews of Webex Calling?

**["Configurazione senza soluzione di continuità con funzionalità potenti, piccoli intoppi nel cambio dispositivo"](https://www.g2.com/it/survey_responses/webex-calling-review-12647737)**

**Rating:** 4.5/5.0 stars

_— Kieran P._

[Read full review](https://www.g2.com/it/survey_responses/webex-calling-review-12647737)

**["Webex Calling rende il passaggio tra le chiamate senza sforzo"](https://www.g2.com/it/survey_responses/webex-calling-review-12721066)**

**Rating:** 4.0/5.0 stars

_— Soumi C._

[Read full review](https://www.g2.com/it/survey_responses/webex-calling-review-12721066)

#### What Are G2 Users Discussing About Webex Calling?

- [A cosa serve Webex Calling?](https://www.g2.com/it/discussions/what-is-webex-calling-used-for) - 2 comments
- [Le chiamate Webex sono gratuite?](https://www.g2.com/it/discussions/is-webex-calling-free) - 2 comments
- [What are the features of Cisco Webex?](https://www.g2.com/it/discussions/webex-calling-what-are-the-features-of-cisco-webex)
- [Su quale piattaforma si basa Cisco Webex Calling?](https://www.g2.com/it/discussions/which-platform-is-cisco-webex-calling-based-upon) - 2 comments
- [What is Cisco Webex calling?](https://www.g2.com/it/discussions/what-is-cisco-webex-calling)

### [8x8 Work](https://www.g2.com/it/products/8x8-work/reviews)

8x8 Work – Sistema Telefonico Aziendale + VoIP, Video e Messaggistica in un'Unica App 8x8 Work è un moderno sistema telefonico aziendale che unifica chiamate VoIP, videoconferenze e messaggistica di squadra in un'unica piattaforma sicura e affidabile. Progettato per il luogo di lavoro ibrido di oggi, 8x8 Work aiuta le aziende a semplificare la comunicazione, aumentare la produttività e ridurre la complessità IT. È più di una semplice soluzione UCaaS — 8x8 Work è il tuo punto di ingresso nella Piattaforma 8x8 per CX, offrendoti la flessibilità di scalare dalla collaborazione interna al pieno coinvolgimento del cliente con voce, video, chat e API — tutto su un'unica piattaforma integrata. Motivi Principali per Scegliere 8x8 Work Comunicazioni Cloud Tutto-in-Uno: Sostituisci strumenti separati per telefono, video e messaggistica con una soluzione unificata. VoIP di Livello Aziendale: Copertura vocale globale in oltre 55 paesi, qualità delle chiamate in HD e un SLA di uptime del 99,999%. Riunioni e Messaggistica Guidate dall'AI: Ospita riunioni video sicure con riassunti intelligenti, trascrizione in tempo reale e chat integrata. Amministrazione e Reportistica Integrate: Pannello di controllo centralizzato per la gestione degli utenti, instradamento delle chiamate, analisi e permessi. Sicurezza e Conformità Affidabili: SOC 2, ISO 27001, pronto per HIPAA — sicuro per progettazione, non per aggiunta. Scalabile al Contact Center: Espandi senza problemi per includere il contact center, CPaaS e capacità AI di 8x8 quando sei pronto. Caratteristiche che Aumentano la Produttività Sistema Telefonico Aziendale: PBX basato su cloud con segreteria telefonica, risponditore automatico, code di chiamata, portabilità del numero e SMS/MMS aziendali. Videoconferenze: Esegui riunioni video sicure e di alta qualità con fino a 500 partecipanti — senza download richiesti. Messaggistica di Squadra: Crea stanze di chat, condividi file, fissa messaggi importanti e collabora in tempo reale. Accesso Mobile + Desktop: Usa un'unica app su tutti i dispositivi — Windows, Mac, iOS, Android e web. Analisi Integrate: Ottieni visibilità in tempo reale sull'uso, la qualità delle chiamate e le prestazioni del team con dashboard visivi. Oltre 40 Integrazioni: Connettiti facilmente con Salesforce, Microsoft Teams, Google Workspace, Zendesk e altro. Miglioramenti AI: Usa trascrizione intelligente, riassunti in riunione e rilevamento di parole chiave per lavorare in modo più intelligente. La Forza Dietro 8x8 Work Con oltre 300 brevetti e decenni di leadership nelle comunicazioni cloud, 8x8 aiuta le aziende a semplificare l'IT, migliorare l'esperienza dei dipendenti e accelerare il coinvolgimento dei clienti. 8x8 Work è la scelta di fiducia per le aziende che cercano di modernizzare le comunicazioni e prepararsi per il futuro.

**Average Rating:** 4.2/5.0

**Total Reviews:** 896

#### How Do G2 Users Rate 8x8 Work?

- **Ritiene che the product sia stato un valido partner commerciale?:** 8.5/10 (Category avg: 8.8/10)
- **Chiamate telefoniche:** 9.0/10 (Category avg: 9.1/10)
- **Numero VOiP:** 9.1/10 (Category avg: 9.0/10)
- **Chiamate da scrivania a scrivania:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind 8x8 Work?

- **Venditore:** [8x8](https://www.g2.com/it/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0)
- **Sito web dell'azienda:** www.8x8.com
- **Anno di Fondazione:** 1987
- **Sede centrale:** San Jose, CA
- **Twitter:** @8x8  
11,056 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website)  
2,811 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Tecnologia dell'informazione e servizi, Servizi finanziari
- **Company Size:** 54% Small, 35% Medium

#### What Do G2 Reviewers Say About 8x8 Work?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti elogiano la **facilità d'uso** di 8x8 Work, rendendo la comunicazione quotidiana efficiente e semplice.
- Gli utenti apprezzano le **capacità di comunicazione facile** di 8x8 Work, che consentono chiamate senza interruzioni ovunque tramite l'integrazione con i dispositivi.
- Gli utenti elogiano l' **affidabilità** di 8x8 Work, notando tempi di inattività minimi e un'eccellente qualità complessiva del servizio.
- Gli utenti apprezzano il **supporto clienti rapido ed efficiente** , passando facilmente dai chatbot ai rappresentanti dal vivo.
- Gli utenti apprezzano la **piattaforma di comunicazione tutto-in-uno** di 8x8 Work, che semplifica la collaborazione a distanza e la gestione delle chiamate.

##### Cons

- Gli utenti trovano **frustrante il lento tempo di risposta del supporto clienti** , influenzando la loro esperienza complessiva e la risoluzione dei problemi.
- Gli utenti spesso affrontano **un supporto clienti lento** , portando a frustrazione quando risolvono problemi e gestiscono configurazioni.
- Gli utenti sperimentano **un supporto clienti scadente** con risposte lente, complicando la risoluzione dei problemi e influenzando la soddisfazione complessiva.
- Gli utenti trovano che le **funzionalità limitate** di 8x8 Work ostacolino l'integrazione efficace del CRM e le funzionalità avanzate.
- Gli utenti segnalano **problemi tecnici** tra cui ritardi, difficoltà di accesso e accesso complicato alle impostazioni su 8x8 Work.

#### What Are Recent G2 Reviews of 8x8 Work?

**["Sistema telefonico ricco di funzionalità con ottimi gruppi di suoneria e analisi"](https://www.g2.com/it/survey_responses/8x8-work-review-13060988)**

**Rating:** 5.0/5.0 stars

_— Joseph A._

[Read full review](https://www.g2.com/it/survey_responses/8x8-work-review-13060988)

**["Interfaccia moderna, configurazione semplice e supporto chat veloce"](https://www.g2.com/it/survey_responses/8x8-work-review-12980303)**

**Rating:** 4.5/5.0 stars

_— Leon K._

[Read full review](https://www.g2.com/it/survey_responses/8x8-work-review-12980303)

#### What Are G2 Users Discussing About 8x8 Work?

- [What is 8x8 X Series used for?](https://www.g2.com/it/discussions/what-is-8x8-x-series-used-for)
- [La videoconferenza 8x8 è sicura?](https://www.g2.com/it/discussions/is-8x8-video-conferencing-secure) - 3 comments
- [Why is 8x8 called 8x8?](https://www.g2.com/it/discussions/why-is-8x8-called-8x8)
- [Come faccio a configurare una chiamata in conferenza 8x8?](https://www.g2.com/it/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote
- [Is 8x8 a good phone system?](https://www.g2.com/it/discussions/is-8x8-a-good-phone-system) - 2 comments

### [Aircall](https://www.g2.com/de/products/aircall/reviews)

Verbinden, Ermächtigen und Wachsen mit Aircall. Wir sind nicht nur ein Geschäftstelefonsystem; wir sind eine KI-gestützte Plattform für Kundenkommunikation. Aircall integriert nahtlos Sprache, SMS, WhatsApp und soziale Medienkanäle in eine einzige Plattform, mit bidirektionaler Synchronisierung über 250+ wesentliche Geschäftsanwendungen. Stellen Sie sich vor, Ihre CRM- und Helpdesk-Daten fließen mühelos in jede Kundeninteraktion ein und befähigen Ihr Team, intelligentere und persönlichere Erlebnisse zu liefern. Vertraut von über 22.000 Unternehmen weltweit, verstärkt die KI-gestützte Plattform von Aircall den Vertrieb und Support. Wir automatisieren die Routinearbeit – optimieren die Anrufweiterleitung, automatisieren sich wiederholende Aufgaben – und liefern gleichzeitig umsetzbare Erkenntnisse aus jeder Kundeninteraktion. Dadurch können sich Ihre Teams auf das konzentrieren, was wirklich zählt: den Aufbau und die Pflege von Kundenbeziehungen. Aircall ist der Ort, an dem Ihr Technologie-Stack vereint wird und Ihre Teams exzellieren. Wir verwandeln Kundeninteraktionen in strategische Chancen, fördern Wachstum und verwandeln Gespräche in zufriedene Kunden. Mit Aircall zählt jede Verbindung.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,601

#### How Do G2 Users Rate Aircall?

- **War the product ein guter Geschäftspartner?:** 8.2/10 (Category avg: 8.8/10)
- **Telefonieren:** 8.9/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Aircall?

- **Verkäufer:** [Aircall](https://www.g2.com/de/sellers/aircall)
- **Unternehmenswebsite:** www.aircall.io
- **Gründungsjahr:** 2014
- **Hauptsitz:** New York
- **Twitter:** @aircall  
4,964 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7be761d7fbad3da0454753d90f07916cd3a958959f851b5be97356e1913a0ca2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5013970%2F&secure%5Burl_type%5D=linkedin_company_website)  
849 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Vertriebsentwicklungsvertreter, CEO
- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 53% Small, 40% Medium

#### What Do G2 Reviewers Say About Aircall?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden Aircall **einfach zu bedienen** , was nahtlose Kommunikation und effizientes Workflow-Management ohne Probleme ermöglicht.
- Benutzer loben die **einfache Integration** von Aircall mit CRM- und Helpdesk-Plattformen, was die Kommunikation und die Effizienz der Arbeitsabläufe verbessert.
- Benutzer schätzen die **Zuverlässigkeit** von Aircall und loben die Benutzerfreundlichkeit und die ausgezeichnete Gesprächsqualität für Support-Kommunikation.
- Benutzer finden die **intuitive Einrichtung** und die benutzerfreundliche Oberfläche von Aircall für effiziente Kommunikation und Abläufe unerlässlich.
- Benutzer schätzen die **automatische Anrufaufzeichnung und Transkriptions** funktionen von Aircall, die die Aufzeichnung und die Effizienz des Workflows verbessern.

##### Cons

- Benutzer erleben oft **Verbindungsprobleme** mit Aircall, die die Anrufqualität beeinträchtigen und häufige Neustarts der App erfordern.
- Benutzer berichten von **Anrufproblemen** mit Aircall, einschließlich ungleichmäßiger Verteilung und Verbindungsproblemen, die die Kommunikation stören.
- Benutzer haben oft **Wählprobleme** mit Aircall, die die Anrufverteilung, Konnektivität und Benutzererfahrung beeinträchtigen.
- Benutzer bemerken den **Mangel an Textverarbeitungs- und Erweiterungsfunktionen** in Aircall, was ihre Gesamterfahrung beeinträchtigt.
- Benutzer bemerken das **langsame Laden** von Aircall, insbesondere beim Synchronisieren von Anrufprotokollen und der Leistung der mobilen App.

#### What Are Recent G2 Reviews of Aircall?

**["Aircall: Leistungsstarkes Cloud-Telefonsystem mit exzellentem Support"](https://www.g2.com/de/survey_responses/aircall-review-13051826)**

**Rating:** 5.0/5.0 stars

_— mark.reed@abaxhealth.com R._

[Read full review](https://www.g2.com/de/survey_responses/aircall-review-13051826)

**["Erleichtere das Telemarketing mit großer Effizienz"](https://www.g2.com/de/survey_responses/aircall-review-13122992)**

**Rating:** 5.0/5.0 stars

_— Omar M._

[Read full review](https://www.g2.com/de/survey_responses/aircall-review-13122992)

#### What Are G2 Users Discussing About Aircall?

- [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/de/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) - 1 comment, 1 upvote
- [How are you dealing with reporting that feels too shallow or rigid for real-world team tracking?](https://www.g2.com/de/discussions/how-are-you-dealing-with-reporting-that-feels-too-shallow-or-rigid-for-real-world-team-tracking) - 1 comment, 1 upvote
- [Is anyone else struggling with the new workspace and having to juggle multiple Aircall apps?](https://www.g2.com/de/discussions/is-anyone-else-struggling-with-the-new-workspace-and-having-to-juggle-multiple-aircall-apps) - 1 comment, 1 upvote
- [How do you handle Aircall lagging, freezing, or needing frequent restarts during heavy use?](https://www.g2.com/de/discussions/how-do-you-handle-aircall-lagging-freezing-or-needing-frequent-restarts-during-heavy-use) - 1 comment, 1 upvote
- [Unstable calls and connectivity issues reduce my confidence when speaking with customers](https://www.g2.com/de/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) - 1 comment, 2 upvotes

### [CloudTalk](https://www.g2.com/de/products/cloudtalk/reviews)

CloudTalk ist die führende KI-gestützte Geschäftsanrufsoftware für wachsende KMUs. CloudTalk hilft mehr als 4.000 modernen KMUs, mit mehr Kunden zu sprechen, mehr Geschäfte abzuschließen und Probleme schneller zu lösen, ohne Unternehmenspreise oder Komplexität. Über 30.000 Vertriebs- und Support-Profis bei KMUs in über 160 Ländern verlassen sich auf CloudTalk, um: Mit 10-mal mehr Menschen zu sprechen - Unser KI-Vertriebswähler kombiniert Vorschau-, Power- und Parallelwahl (bis zu 10 Leitungen), die Voicemails und tote Leitungen automatisch herausfiltert. Automatisieren Sie die Anrufe, die Menschen nicht machen sollten - Erstellen Sie KI-Sprachagenten und KI-Rezeptionisten in Minuten für Terminplanung, Lead-Qualifizierung, Abdeckung außerhalb der Geschäftszeiten, Zahlungserinnerungen und mehr. Verwandeln Sie jedes Gespräch in strukturierte Daten - Nutzen Sie KI-Gesprächsintelligenz, um automatische Anrufzusammenfassungen, KI-Notizen, Stimmungsanalysen, Themenextraktion, Anrufbewertung, mehrsprachige Transkription und Sprech-/Hörverhältnisse zu erhalten. Betreiben Sie ihr vollständiges Geschäftstelefonsystem auf einer Cloud-Plattform - Mit Call Flow Designer, IVR, Anrufwarteschlangen, Anrufaufzeichnung, Echtzeitüberwachung, Analysen, internationalem SMS, WhatsApp-Nachrichten und Workflow-Automatisierung. Globale Anrufe ohne Infrastrukturprobleme abwickeln - Lokale Nummern in über 160 Ländern, 99,999% Betriebszeit, Multi-Carrier-Redundanz und kristallklare Anrufqualität. Integrieren Sie sich in die Tools, die sie bereits verwenden - Über 100 native Integrationen, darunter HubSpot (zertifiziert), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify und mehr. Die meisten CloudTalk-Kunden sind in wenigen Tagen einsatzbereit. Keine Hardware, keine PBX, keine monatelange Beratung. Melden Sie sich einfach an, portieren Sie Nummern (oder kaufen Sie neue), verbinden Sie Ihr CRM und beginnen Sie mit dem Anrufen – mit KI, die von Tag eins an die Routinearbeit übernimmt. CloudTalk ist GDPR-, SOC 2-, ISO 27001-, HIPAA- und CCPA-konform. Kunden wie Bit2Me reduzierten verpasste Anrufe von 80% auf 16%, verkürzten die Wartezeiten um 85% und skalierten von 2 auf über 20 Agenten – ohne zusätzliche Komplexität. https://hubs.li/Q04n2f7L0 Erfahren Sie, wie wir Ihre Anrufe in einer 1:1 personalisierten Demo verbessern können: https://hubs.li/Q04n2f4C0

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,811

#### How Do G2 Users Rate CloudTalk?

- **War the product ein guter Geschäftspartner?:** 8.9/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.0/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CloudTalk?

- **Verkäufer:** [CloudTalk](https://www.g2.com/de/sellers/cloudtalk)
- **Unternehmenswebsite:** www.cloudtalk.io
- **Gründungsjahr:** 2016
- **Hauptsitz:** New York
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website)  
224 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Kundenbetreuer
- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About CloudTalk?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von CloudTalk und profitieren von nahtlosen Anrufen und Integrationen.
- Benutzer schätzen die **außergewöhnliche Zuverlässigkeit** von CloudTalk und heben seine stabile Leistung und intuitive Benutzeroberfläche auf verschiedenen Geräten hervor.
- Benutzer loben die **intuitive Benutzeroberfläche** von CloudTalk, die die Kommunikation vereinfacht und das gesamte Benutzererlebnis verbessert.
- Benutzer finden CloudTalk **äußerst hilfreich** für die Echtzeitverfolgung, die Vereinfachung ihres KPI-Managements und die Verbesserung der Anrufeffizienz.
- Benutzer schätzen die **schnellen und einfachen Anruffunktionen** von CloudTalk, die die Kommunikationseffizienz und den Komfort verbessern.

##### Cons

- Benutzer berichten von **Anrufproblemen** mit Zugang und Konnektivität, was zu Unterbrechungen in ihrer Erfahrung mit CloudTalk führt.
- Benutzer erleben gelegentlich **Verbindungsprobleme** mit CloudTalk, was zu betrieblichen Problemen und unerwarteten Unterbrechungen führt.
- Benutzer äußern Frustration über **fehlende wesentliche Funktionen** wie SMS-Suche und Unterstützung der niederländischen Sprache in CloudTalk.
- Benutzer finden, dass **Anruf-Synchronisationsprobleme** mit Pipedrive zu Frustration bei der Anrufverwaltung mit CloudTalk führen können.
- Benutzer erleben **schlechte Konnektivität** , kämpfen mit internationalen Anrufen und der inkonsistenten Online-Registrierung der App.

#### What Are Recent G2 Reviews of CloudTalk?

**["CloudTalk hat unsere Kundenkommunikation vereinfacht und die Effizienz unseres Teams verbessert."](https://www.g2.com/de/survey_responses/cloudtalk-review-12852659)**

**Rating:** 5.0/5.0 stars

_— Marwan E._

[Read full review](https://www.g2.com/de/survey_responses/cloudtalk-review-12852659)

**["CloudTalks Analysen, nahtlose Pipedrive-Integration und intelligente Ortsvorwahlwahl"](https://www.g2.com/de/survey_responses/cloudtalk-review-12856744)**

**Rating:** 4.5/5.0 stars

_— Hunter K._

[Read full review](https://www.g2.com/de/survey_responses/cloudtalk-review-12856744)

#### What Are G2 Users Discussing About CloudTalk?

- [Wofür wird CloudTalk verwendet?](https://www.g2.com/de/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote
- [What is CloudTalk used for?](https://www.g2.com/de/discussions/what-is-cloudtalk-used-for) - 2 comments

### [GoTo Connect](https://www.g2.com/it/products/goto-connect/reviews)

GoTo Connect è la soluzione definitiva per le comunicazioni aziendali per organizzazioni piccole, medie e multi-sede, offrendo potenti funzionalità di voce, video e messaggistica basate su cloud, oltre a funzionalità avanzate, tutto in un'unica piattaforma senza interruzioni. Il nostro sistema pluripremiato, tutto in uno, è semplice da distribuire, gestire e scalare, consentendo ai team di connettersi immediatamente. Con strumenti guidati dall'IA come l'AI Receptionist, un'infrastruttura cloud robusta e integrazioni profonde, GoTo Connect semplifica la comunicazione, aumenta la produttività e favorisce una collaborazione senza interruzioni. Connettiti ovunque, in qualsiasi modo: Partecipa a riunioni, chiamate e chat da qualsiasi dispositivo con la piattaforma unificata di GoTo Connect, mantenendo i tuoi team e clienti connessi, ovunque si svolga il lavoro. Facile da usare e gestire: Il nostro sistema completamente ospitato garantisce un'installazione rapida, una scalabilità senza sforzo e una gestione semplice, senza bisogno di IT. Affidabilità senza pari: Garantire un uptime del 99,999%, una voce cristallina e un supporto di alto livello in modo che la tua azienda non perda mai un colpo. Automazione moderna e IA: L'AI Receptionist integrato di GoTo Connect accoglie i chiamanti, instrada le conversazioni e automatizza le attività di routine, senza bisogno di app di terze parti. Progettato per la crescita: Migliora le tue telecomunicazioni con strumenti per il contact center e il coinvolgimento dei clienti che si scalano con te. Con supporto pluripremiato, uptime leader del settore e punteggi di soddisfazione del cliente al top, GoTo Connect non è solo un sistema telefonico: è la spina dorsale di una comunicazione aziendale significativa e affidabile. Che tu stia semplificando le chiamate interne, conducendo riunioni virtuali o migliorando il coinvolgimento dei clienti, GoTo Connect assicura che ogni interazione sia senza sforzo, efficace e pronta ad aiutare la tua azienda a prosperare.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,390

#### How Do G2 Users Rate GoTo Connect?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 8.8/10)
- **Chiamate telefoniche:** 9.2/10 (Category avg: 9.1/10)
- **Numero VOiP:** 9.1/10 (Category avg: 9.0/10)
- **Chiamate da scrivania a scrivania:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GoTo Connect?

- **Venditore:** [GoTo](https://www.g2.com/it/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Sito web dell'azienda:** www.goto.com
- **Anno di Fondazione:** 2003
- **Sede centrale:** Boston, MA
- **Twitter:** @goto  
41,211 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
994 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Tecnologia dell'informazione e servizi, Ospedali e assistenza sanitaria
- **Company Size:** 69% Small, 24% Medium

#### What Do G2 Reviewers Say About GoTo Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di GoTo Connect, migliorando la comunicazione e semplificando le operazioni aziendali senza problemi.
- Gli utenti evidenziano il **eccellente supporto clienti** di GoTo Connect, apprezzando le risoluzioni rapide e l'assistenza cordiale.
- Gli utenti elogiano l'affidabilità di GoTo Connect, notando una comunicazione senza interruzioni, soprattutto durante i momenti difficili.
- Gli utenti apprezzano la **facile configurazione** di GoTo Connect, godendo di un'implementazione fluida e un'esperienza intuitiva per tutti.
- Gli utenti apprezzano la **perfetta integrazione delle funzionalità** in GoTo Connect, migliorando la comunicazione aziendale senza sforzo su tutti i dispositivi.

##### Cons

- Gli utenti riscontrano **problemi di chiamata** che ostacolano la funzionalità, specialmente per quanto riguarda la gestione e il monitoraggio delle chiamate sui dispositivi mobili.
- Gli utenti trovano la **varietà di opzioni travolgente** e affrontano frustrazione con le capacità limitate di visualizzazione dei fax all'interno di GoTo Connect.
- Gli utenti trovano che le **funzionalità limitate** di GoTo Connect limitano significativamente la loro produttività e l'efficienza del flusso di lavoro.
- Gli utenti segnalano **un servizio clienti inadeguato** , affrontando ritardi significativi e problemi nel tentativo di risolvere le loro difficoltà.
- Gli utenti sperimentano **un supporto clienti scadente** , rendendo il processo di registrazione frustrante e inutile durante i momenti critici.

#### What Are Recent G2 Reviews of GoTo Connect?

**["Chiamate chiare, configurazione facile, ma l'app necessita di miglioramenti"](https://www.g2.com/it/survey_responses/goto-connect-review-12443199)**

**Rating:** 5.0/5.0 stars

_— Robert C._

[Read full review](https://www.g2.com/it/survey_responses/goto-connect-review-12443199)

**["Configurazione Facile, Potenzia l'Efficienza del Call Center"](https://www.g2.com/it/survey_responses/goto-connect-review-1180338)**

**Rating:** 5.0/5.0 stars

_— Jeff L._

[Read full review](https://www.g2.com/it/survey_responses/goto-connect-review-1180338)

#### What Are G2 Users Discussing About GoTo Connect?

- [A cosa serve GoTo Connect?](https://www.g2.com/it/discussions/what-is-goto-connect-used-for) - 1 comment
- [A cosa serve GoTo Contact Center?](https://www.g2.com/it/discussions/what-is-goto-contact-center-used-for)
- [How do I use GoToConnect?](https://www.g2.com/it/discussions/how-do-i-use-gotoconnect)
- [Quanto costa il jive?](https://www.g2.com/it/discussions/how-much-does-jive-cost) - 1 comment
- [GoToConnect è conforme a Hipaa?](https://www.g2.com/it/discussions/is-gotoconnect-hipaa-compliant) - 1 comment

### [Crexendo](https://www.g2.com/it/products/crexendo/reviews)

Crexendo®, Inc. (NASDAQ:CXDO) è un fornitore premiato di soluzioni di Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), software per piattaforme di comunicazione e servizi di collaborazione progettati per fornire soluzioni di comunicazione cloud di classe enterprise a qualsiasi dimensione di azienda attraverso i nostri partner commerciali, agenti e canali diretti. Le soluzioni Crexendo® supportano attualmente oltre tre milioni di utenti finali a livello globale, e la nostra piattaforma è stata recentemente riconosciuta come la piattaforma UCaaS in più rapida crescita negli Stati Uniti. La piattaforma Crexendo® VIP™ offre capacità di Voce, Interazioni e Telefono supportate dalla nostra Garanzia di Uptime del 100% leader nel settore, permettendo ai lavoratori di connettersi da qualsiasi luogo, su qualsiasi dispositivo.

**Average Rating:** 4.9/5.0

**Total Reviews:** 351

#### How Do G2 Users Rate Crexendo?

- **Ritiene che the product sia stato un valido partner commerciale?:** 9.8/10 (Category avg: 8.8/10)
- **Chiamate telefoniche:** 9.9/10 (Category avg: 9.1/10)
- **Numero VOiP:** 9.6/10 (Category avg: 9.0/10)
- **Chiamate da scrivania a scrivania:** 9.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Crexendo?

- **Venditore:** [Crexendo Business Solutions](https://www.g2.com/it/sellers/crexendo-business-solutions)
- **Sito web dell'azienda:** www.crexendo.com
- **Anno di Fondazione:** 1995
- **Sede centrale:** Tempe, Arizona
- **Twitter:** @Crexendo  
3,287 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b7fe68ed8dcf618608c16c6d6eceffa831d750723212d74dccb8754744cc96f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrexendo-business-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
155 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Gestione delle organizzazioni non profit, Costruzioni
- **Company Size:** 77% Small, 21% Medium

#### What Do G2 Reviewers Say About Crexendo?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti evidenziano il **supporto clienti eccezionale** fornito da Crexendo, rendendo il processo di configurazione fluido e semplice.
- Gli utenti elogiano Crexendo per il suo **supporto eccezionale e il servizio facile da usare** , rendendo le transizioni e la gestione senza soluzione di continuità tra le sedi.
- Gli utenti elogiano il **servizio clienti eccezionale** di Crexendo, evidenziando un supporto che è reattivo, utile e competente.
- Gli utenti trovano il servizio di Crexendo **estremamente facile da usare** , rendendo le transizioni e le configurazioni senza soluzione di continuità e senza stress.
- Gli utenti apprezzano la **facile configurazione** di Crexendo, evidenziando transizioni senza problemi e un servizio clienti di supporto durante tutto il processo.

##### Cons

- Gli utenti segnalano di riscontrare **problemi tecnici nelle chiamate** con Crexendo, specialmente durante le interruzioni di internet, influenzando l'affidabilità della comunicazione.
- Gli utenti trovano i **processi complessi** di Crexendo impegnativi, richiedendo spesso il supporto IT per l'installazione e la risoluzione dei problemi.
- Gli utenti trovano che **il servizio clienti può essere difficile da contattare** , complicando la loro esperienza quando cercano assistenza.
- Gli utenti trovano **difficile la navigazione** nell'app Crexendo, influenzando l'efficienza e rendendo difficile utilizzare le funzionalità in modo efficace.
- Gli utenti sono frustrati dal **numero eccessivo di chiamate spam** e dai problemi con l'ID chiamante che influenzano le comunicazioni.

#### What Are Recent G2 Reviews of Crexendo?

**["Chiamate globali affidabili con un semplice cruscotto centralizzato"](https://www.g2.com/it/survey_responses/crexendo-review-12951714)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/it/survey_responses/crexendo-review-12951714)

**["Configurazione fluida e supporto rapido e attento da parte di Carol Kloss e Romina Bonaobra"](https://www.g2.com/it/survey_responses/crexendo-review-13061620)**

**Rating:** 5.0/5.0 stars

_— \*Arrow R._

[Read full review](https://www.g2.com/it/survey_responses/crexendo-review-13061620)

#### What Are G2 Users Discussing About Crexendo?

- [A cosa serve Crexendo?](https://www.g2.com/it/discussions/what-is-crexendo-used-for) - 2 comments

### [Vonage Business Communications](https://www.g2.com/it/products/vonage-business-communications/reviews)

Lavora in modo più intelligente con Vonage Business Communications, la nostra piattaforma di comunicazioni unificate: connettiti senza problemi tramite voce, messaggistica e video, praticamente ovunque nel mondo. Oltre 40 potenti funzionalità ti offrono il giusto equilibrio tra flessibilità e controllo, offrendo tutto ciò di cui la tua azienda ha bisogno per lavorare in modo più intelligente. Con la nostra app mobile pluripremiata, puoi gestire le tue comunicazioni da qualsiasi dispositivo e collaborare praticamente ovunque. Vantiamo un'affidabilità del 99,999% di uptime¹, garantendo la massima produttività. L'installazione è semplice, veloce e facile da scalare man mano che la tua azienda cresce. Nessun contratto annuale significa che puoi annullare in qualsiasi momento. E ci vantiamo di un servizio clienti di prim'ordine: l'accesso all'assistenza è semplicemente facile. Ciò significa che puoi chiamare, inviare email, chattare o visitare i nostri centri di supporto online. Offriamo anche portali per i clienti con articoli della base di conoscenza che possono aiutarti a trovare risposte 24/7. ¹L'affermazione del 99,999% di uptime si basa su una media della disponibilità delle chiamate di Vonage Business.

**Average Rating:** 4.3/5.0

**Total Reviews:** 477

#### How Do G2 Users Rate Vonage Business Communications?

- **Ritiene che the product sia stato un valido partner commerciale?:** 8.9/10 (Category avg: 8.8/10)
- **Chiamate telefoniche:** 9.3/10 (Category avg: 9.1/10)
- **Numero VOiP:** 9.3/10 (Category avg: 9.0/10)
- **Chiamate da scrivania a scrivania:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Vonage Business Communications?

- **Venditore:** [Vonage](https://www.g2.com/it/sellers/vonage)
- **Anno di Fondazione:** 2001
- **Sede centrale:** Holmdel, NJ
- **Twitter:** @Vonage  
11,195 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd47b72cb7833d6c440e7b6e708f485e89be6dc696026d2430a0c89ab34636d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5028%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,776 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President, Office Manager
- **Top Industries:** Personale e reclutamento, Tecnologia dell'informazione e servizi
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About Vonage Business Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti elogiano la **facilità d'uso** di Vonage Business Communications, migliorando efficacemente la loro comunicazione quotidiana con i potenziali clienti.
- Gli utenti apprezzano le **funzionalità di chiamata integrate** di Vonage, migliorando la comunicazione e semplificando le interazioni dei team remoti.
- Gli utenti lodano Vonage per il suo **fantastico supporto clienti** , migliorando la loro esperienza complessiva con il servizio.
- Gli utenti elogiano l' **affidabilità** di Vonage Business Communications, garantendo una connettività costante per i loro impegni aziendali quotidiani.
- Gli utenti apprezzano la **qualità vocale eccellente e le funzionalità complete** di Vonage, rendendolo ideale per le esigenze di comunicazione.

##### Cons

- Gli utenti segnalano **limitazioni nei messaggi** con Vonage, che influenzano la consegna dei messaggi e causano frustrazione durante le comunicazioni.
- Gli utenti esprimono frustrazione per un **servizio clienti lento e poco utile** , ostacolando la risoluzione dei problemi e complicando le esigenze del progetto.
- Gli utenti segnalano frequenti **cadute di chiamata** , portando a comunicazioni perse e problemi di connettività frustranti con Vonage Business Communications.
- Gli utenti sperimentano **problemi di connessione** con Vonage, portando a chiamate interrotte e avvisi mancati nonostante un servizio generalmente buono.
- Gli utenti trovano Vonage Business Communications **costoso** , soprattutto per le piccole imprese e le startup che cercano soluzioni convenienti.

#### What Are Recent G2 Reviews of Vonage Business Communications?

**["Comunicazioni Cloud All-in-One con API Potenti e Innovazione"](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12775716)**

**Rating:** 5.0/5.0 stars

_— Mohamed S._

[Read full review](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12775716)

**["Comunicazione affidabile e flessibile che mantiene il nostro team connesso ovunque"](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12887738)**

**Rating:** 5.0/5.0 stars

_— Pavnesh C._

[Read full review](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12887738)

#### What Are G2 Users Discussing About Vonage Business Communications?

- [A cosa serve Vonage Business Communications?](https://www.g2.com/it/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) - 2 comments
- [A cosa serve Vonage Business Communications?](https://www.g2.com/it/discussions/what-is-vonage-business-communications-used-for) - 1 comment

### [Telnyx CPaaS](https://www.g2.com/de/products/telnyx-cpaas/reviews)

Telnyx ist die einzige Kommunikations- und Konnektivitätsplattform, die globalen, im Besitz eines Netzbetreibers befindlichen Kommunikationsdienste, programmierbare APIs, Sprach-KI-Agenten und Edge-Computing unter einem Dach vereint. Über das Telnyx-Portal und die APIs können Teams globale Nummern in vielen Ländern bereitstellen, SIP-Trunking mit HD-Voice über ein privates Backbone ausführen und Kontaktcenter-Workflows auf der Voice-API aufbauen. Fügen Sie SMS, MMS, RCS und WhatsApp-Messaging und -Anrufe hinzu, alles im selben netzbetreibereigenen Netzwerk, und integrieren Sie KI-gestützte Sprachagenten, ohne separate Anbieter zusammenführen zu müssen. Im Gegensatz zu vielen CPaaS-Anbietern besitzt Telnyx das Netzwerk und liefert den gesamten Stack als ein System. Egal, ob Sie den Kundensupport verbessern, ausgehende Anrufe automatisieren oder Sprach-KI in Ihr Produkt einbetten, Telnyx macht es einfach, mit Zuversicht zu starten und zu skalieren. Mit direktem Netzbetreiberstatus und Telekommunikationslizenzen in über 35 Ländern, PSTN-Ersatz in über 50 Ländern und lokalen Anrufen in 130+ Ländern erhalten Sie Netzbetreiber-Qualität ohne die Notwendigkeit, mehrere Anbieter zusammenzufügen. Und mit SOC 2 Typ II, PCI und DSGVO-Konformität, die in die Plattform integriert sind, opfern Sie weder Sicherheit noch Prüfungsfähigkeit für die Skalierung. Jeder Kunde erhält 24/7-Support in jeder Stufe, unterstützt durch interne technische Expertise, Konfigurationsmanagement, Sicherheit auf Unternehmensniveau, Betrugserkennung und Migrationsunterstützung. Telnyx bietet Unternehmen eine Plattform, einen Anbieter und ein Support-Team für globale Kommunikation und Echtzeit-KI.

**Average Rating:** 4.7/5.0

**Total Reviews:** 508

#### How Do G2 Users Rate Telnyx CPaaS?

- **War the product ein guter Geschäftspartner?:** 9.3/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.6/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Telnyx CPaaS?

- **Verkäufer:** [Telnyx](https://www.g2.com/de/sellers/telnyx)
- **Unternehmenswebsite:** www.telnyx.com
- **Gründungsjahr:** 2009
- **Hauptsitz:** Austin, Texas, United States
- **Twitter:** @telnyx  
4,414 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d31f8e5af3824ee9e0aa866f1fdccee2b6e67c6070b5ba3e51fb47c00e12606&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3349412%2F&secure%5Burl_type%5D=linkedin_company_website)  
387 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Eigentümer
- **Top Industries:** Telekommunikation, Informationstechnologie und Dienstleistungen
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Telnyx CPaaS?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen den **außergewöhnlichen Kundensupport** von Telnyx CPaaS, der ihnen hilft, die Plattform effektiv zu navigieren und zu nutzen.
- Benutzer finden Telnyx CPaaS als eine **benutzerfreundliche Plattform** mit ausgezeichnetem Support und einfacher API-Integration.
- Benutzer schätzen die **einfache Einrichtung** von Telnyx CPaaS, die eine reibungslose Bereitstellung und Integration mit bestehenden Systemen ermöglicht.
- Benutzer loben den **ausgezeichneten Kundensupport** von Telnyx, der konsequent reaktionsschnelle und effektive Unterstützung bietet, während die Bedürfnisse wachsen.
- Benutzer heben die **einfache Integration** von Telnyx CPaaS hervor und schätzen dessen zuverlässige und nahtlose Einrichtung für Kommunikationsbedürfnisse.

##### Cons

- Benutzer finden die **Verifizierungsprozesse komplex** , was oft zu Verwirrung und einer Abhängigkeit von Unterstützung für Hilfe führt.
- Benutzer äußern Frustration über die **hohen Kosten** , die mit Telnyx verbunden sind, was die Zugänglichkeit und Kundendienst-Erfahrungen beeinträchtigt.
- Benutzer äußern Frustration über **unreagierenden Kundenservice** , berichten von Verzögerungen und mangelnder sinnvoller Unterstützung bei dringenden Problemen.
- Benutzer erleben **lange Wartezeiten** auf Unterstützung, kämpfen um rechtzeitige Hilfe und Kontoverifizierung für Telnyx CPaaS zu erhalten.
- Benutzer stehen vor Herausforderungen aufgrund von **schlechter Dokumentation** , was zu Frustration und einer erhöhten Abhängigkeit von Support für die Fehlersuche führt.

#### What Are Recent G2 Reviews of Telnyx CPaaS?

**["Hervorragend Sehr zu empfehlen"](https://www.g2.com/de/survey_responses/telnyx-cpaas-review-12031998)**

**Rating:** 4.0/5.0 stars

_— Naod D._

[Read full review](https://www.g2.com/de/survey_responses/telnyx-cpaas-review-12031998)

**["Telnyx liefert zuverlässige, leistungsstarke Anrufe mit flexiblen, gut dokumentierten APIs."](https://www.g2.com/de/survey_responses/telnyx-cpaas-review-12678607)**

**Rating:** 5.0/5.0 stars

_— Jon B._

[Read full review](https://www.g2.com/de/survey_responses/telnyx-cpaas-review-12678607)

#### What Are G2 Users Discussing About Telnyx CPaaS?

- [Wofür wird Telnyx verwendet?](https://www.g2.com/de/discussions/what-is-telnyx-used-for)

### [Ringover](https://www.g2.com/de/products/ringover/reviews)

Ringover ist die benutzerfreundliche Multichannel-Cloud-Kommunikationslösung (Anrufe, SMS, Videoanrufe, E-Mails...), die entwickelt wurde, um das Kundenerlebnis zu verbessern und Ihre Verkäufe zu maximieren. Bieten Sie Ihren Kunden und Interessenten ein personalisiertes Erlebnis und steigern Sie die Produktivität Ihrer Vertriebs- und Kundenserviceteams dank einer intuitiven und einfach zu verwaltenden Oberfläche. Unsere fortschrittlichen Überwachungs- und Coaching-Funktionen ermöglichen es Ihnen, die Abläufe genau zu überwachen und Ihre Teammitglieder schnell zu schulen. Ringover integriert sich mit über 80 Geschäftstools (CRM, Helpdesk...) und rationalisiert Aufgaben für eine höhere Effizienz.

**Average Rating:** 4.6/5.0

**Total Reviews:** 467

#### How Do G2 Users Rate Ringover?

- **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.3/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ringover?

- **Verkäufer:** [Ringover](https://www.g2.com/de/sellers/ringover)
- **Gründungsjahr:** 2018
- **Hauptsitz:** Montrouge
- **Twitter:** @ringoverapp  
832 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b6dd570ba6676db5ed66b5b814255501bd2a91c2db023b16edb3740fd5048e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringover-france%2F&secure%5Burl_type%5D=linkedin_company_website)  
283 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Direktor
- **Top Industries:** Personalvermittlung und -rekrutierung, Computersoftware
- **Company Size:** 76% Small, 21% Medium

#### What Do G2 Reviewers Say About Ringover?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer loben die **Benutzerfreundlichkeit** von Ringover und heben die intuitive Benutzeroberfläche und das reibungslose Onboarding-Erlebnis hervor.
- Benutzer loben den **reaktionsschnellen und fürsorglichen Kundensupport** von Ringover, was ihre Gesamterfahrung mit der App verbessert.
- Benutzer loben die **Zuverlässigkeit** von Ringover und heben den hervorragenden Kundensupport und die qualitativ hochwertigen Verbindungen hervor.
- Benutzer loben Ringover für seinen **effizienten und zuverlässigen Kundensupport** , der ihre Erfahrung und Produktivität verbessert.
- Benutzer schätzen die **intuitive Benutzeroberfläche** von Ringover, die es einfach und effizient macht, sie täglich zu nutzen.

##### Cons

- Benutzer empfinden, dass der Dienst von Ringover **hohe Kosten** hat, die möglicherweise die Leistungs- und Zuverlässigkeitsprobleme nicht rechtfertigen.
- Benutzer finden Ringover **teuer** , insbesondere für kleine Unternehmen, wobei schwankende Anrufqualität die Kundeninteraktionen beeinträchtigt.
- Benutzer berichten von **Störungen** während Anrufen, insbesondere nach Updates, die die Genauigkeit der Texttranskription beeinträchtigen.
- Benutzer haben das Fehlen von **wesentlichen Funktionen** wie CRM-Integration und verbesserter SMS-Synchronisation in Ringover bemerkt.
- Benutzer bemerken **Integrationsprobleme** mit Meta und LOXO und wünschen sich eine reibungslosere Einrichtung und Synchronisationsoptionen.

#### What Are Recent G2 Reviews of Ringover?

**["Nahtloses eingebettetes Anrufen mit Ringover—und wirklich reaktionsschneller Support"](https://www.g2.com/de/survey_responses/ringover-review-12851244)**

**Rating:** 5.0/5.0 stars

_— Wouter K._

[Read full review](https://www.g2.com/de/survey_responses/ringover-review-12851244)

**["Ringover: schnelle Einarbeitung, Pipedrive-Integration top und wirklich nützliche KI"](https://www.g2.com/de/survey_responses/ringover-review-13109839)**

**Rating:** 4.5/5.0 stars

_— Victoria M._

[Read full review](https://www.g2.com/de/survey_responses/ringover-review-13109839)

#### What Are G2 Users Discussing About Ringover?

- [Was macht Ringover?](https://www.g2.com/de/discussions/what-does-ringover-do) - 1 comment
- [Wie kündige ich mein Ringover-Konto?](https://www.g2.com/de/discussions/how-do-i-cancel-my-ringover-account) - 1 comment
- [How does Ringover work?](https://www.g2.com/de/discussions/how-does-ringover-work) - 1 comment
- [Is Ringover legit?](https://www.g2.com/de/discussions/is-ringover-legit)

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[Browse VoIP Providers Themes](/categories/voip-providers/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated April 9, 2026

Voice over Internet Protocol (VoIP) software transmits phone calls over an IP network without relying on traditional telephone infrastructure, functioning as a modern alternative to private branch exchange (PBX) systems. It helps organizations cut communication costs, support remote work, and maintain secure calling capabilities.

### Core Capabilities of Voice over Internet Protocol (VoIP) Software

To qualify for inclusion in the VoIP category, a product must:

- Provide VoIP PBX systems for businesses or offer a VoIP softphone application
- Include features that help manage incoming calls, such as call forwarding, call transferring, and routing
- Enable real-time network monitoring via dashboards
- Offer integration compatibility with communication and CRM platforms

### Common use cases for Voice over Internet Protocol (VoIP) Software

VoIP software supports scalable, reliable communication for internal collaboration and customer-facing interactions. It also benefits teams using related tools such as [video conferencing software](https://www.g2.com/categories/video-conferencing), [UCaaS platforms](https://www.g2.com/categories/ucaas-platforms), [contact center software](https://www.g2.com/categories/contact-center), and [CRM systems](https://www.g2.com/categories/crm).

### How Voice over Internet Protocol (VoIP) Software Differs from Other Tools

VoIP differs from traditional PBX by replacing legacy on-premises telephony systems with IP-based calling, reducing infrastructure and maintenance costs while improving flexibility for remote and hybrid teams. Compared with broader UCaaS platforms, VoIP primarily focuses on voice calling, softphones, and SIP-based PBX functionality, though VoIP is typically a core component of most UCaaS offerings.

### Insights from G2 on Voice over Internet Protocol (VoIP) Software

Based on category trends on G2, VoIP's reliability, cost savings, ease of remote access, and the convenience of softphone options that replace or supplement physical desk phones.

Top Tools at a Glance

| 

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Unified calling, texting, and team communication

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User Review

"RingEX Became My Main Calling App for Group Work"

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| 

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Managed business phone setup with support

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User Review

"Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong"

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| 

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Cloud calling inside the Zoom workflow

 | 

User Review

"Seamless Integration, Reliable Cloud Phone Solution"

 |
| 

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Shared calls, texts, and summaries

 | 

User Review

"Quo Helps Me Run My Business More Efficiently"

 |
| 

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Meetings, calls, and collaboration in one suite

 | 

User Review

"Reliable video conferencing and project plaining suite"

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| 

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AI-assisted calls with transcripts and CRM context

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User Review

"Very trustworthy and simple"

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| 

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Stable calling inside the Webex ecosystem

 | 

User Review

"Seamless Setup with Powerful Features, Minor Device Switching Hiccups"

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| 

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Cloud telephony with SMS and Teams support

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User Review

"Feature-Rich Phone System with Great Ring Groups & Analytics"

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| 

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Sales and support call management

 | 

User Review

"Facilitate Telemarketing with Great Efficiency"

 |

* * *

Show More

### VoIP Providers Topics

- [What is VoIP software?](#what-is-voip-software)
- [Who uses VoIP software?](#who-uses-voip-software)
- [What types of VoIP software exist?](#what-types-of-voip-software-exist)
- [What are the benefits of VoIP software?](#what-are-the-benefits-of-voip-software)
- [What are the challenges with VoIP software?](#what-are-the-challenges-with-voip-software)
- [What are the common features of VoIP software?](#what-are-the-common-features-of-voip-software)
- [VoIP software pricing](#voip-software-pricing)
- [How to choose the best VoIP software?](#how-to-choose-the-best-voip-software)
- [Software and services related to VoIP software](#software-and-services-related-to-voip-software)
- [What are the most reliable VoIP systems for office communications?](#what-are-the-most-reliable-voip-systems-for-office-communications)
- [What are the top-rated VoIP providers for tech startups?](#what-are-the-top-rated-voip-providers-for-tech-startups)
- [VoIP software trends](#voip-software-trends)

[
### VoIP Providers Topics
Expand/Collapse ](#)
- [What is VoIP software?](#what-is-voip-software)
- [Who uses VoIP software?](#who-uses-voip-software)
- [What types of VoIP software exist?](#what-types-of-voip-software-exist)
- [What are the benefits of VoIP software?](#what-are-the-benefits-of-voip-software)
- [What are the challenges with VoIP software?](#what-are-the-challenges-with-voip-software)
- [What are the common features of VoIP software?](#what-are-the-common-features-of-voip-software)
- [VoIP software pricing](#voip-software-pricing)
- [How to choose the best VoIP software?](#how-to-choose-the-best-voip-software)
- [Software and services related to VoIP software](#software-and-services-related-to-voip-software)
- [What are the most reliable VoIP systems for office communications?](#what-are-the-most-reliable-voip-systems-for-office-communications)
- [What are the top-rated VoIP providers for tech startups?](#what-are-the-top-rated-voip-providers-for-tech-startups)
- [VoIP software trends](#voip-software-trends)

## Learn More About VoIP Providers

### What is VoIP software?

Voice-over-internet protocol, or VoIP, is a communication technology that allows audio and video interaction over the internet. It is a mode of phone transmission that enables internet phone calls using any smart device as opposed to traditional telephone services.

[VoIP](https://www.g2.com/glossary/voip-definition), often pronounced as “vŏy'p” or “V-O-I-P,” is also commonly called voice-over IP. VoIP software enables online calling using digital signals, making it a more cost-effective alternative to traditional phone lines. It includes functions such as automated calls, phone and video calls, call queuing, and screen sharing. VoIP relies on a fast and dependable internet connection, and it can be understood as an “internet telephone" in layman’s terms.

VoIP providers, also known as virtual phone systems, can help companies significantly improve call quality and reduce communication costs. VoIP solutions streamline communications and standardize the workflow, enabling companies to make international or overseas audio and video calls without expensive payments. It’s also a more flexible solution that allows employees to communicate long distances when away from their typical office space.

### Who uses VoIP software?

Generally, VoIP calls can be accessed by everyone. Although most people use video calling platforms for personal use, VoIP products are adopted by large corporations. More options are available with advancements in technology and VoIP itself, especially regarding professional solutions for meetings and conferences with ethernet. VoIP software is often used in the following industries: 

- **Customer service:** VoIP services have nearly taken over this industry, with customer service centered on phone lines. It reduces wait time by automatically redirecting calls to available people. It also has live monitoring and data-collecting capabilities, making it ideal for this type of work.
- **Hotel and tourism:** The backbones of this sector are effective communication and 24-hour service. For best customer satisfaction, hotels use VoIP services to assist in managing calls and avoiding congestion on a single line at a time.
- **Healthcare:** Healthcare industries use cloud-based VoIP phone systems to book online consultations with doctors, patient registrations, floor-to-floor communications, inventory management, etc. 
- **Financial institutions:** Besides assisting with encrypted communication and authentication, VoIP allows finance professionals to communicate in real-time with their peers and customers. It also provides its consumers with financial data, news, and evaluations, which is necessary for making informed investment decisions.
- **Manufacturing:** Manufacturing includes a variety of fields such as finance, accounting, sales, and warehouse, making it an industry for VoIP networks. Employees benefit significantly from VoIP software features like instant messaging, video conferencing, file sharing, advanced voice call management, etc., which enable effective telecommunication and collaboration. 

### What types of VoIP software exist?

Five types of VoIP services are available in the market for interested buyers. 

- **Residential VoIP services:** The landline phone is linked to a Wi-Fi modem via an adapter to make and receive internet calls. Charges are set according to different plans. Example: VoIP.com and Lingo.
- **Device-based VoIP services:** To make free calls within the United States involves purchasing a VoIP device from a service provider and connecting it to an already-owned device. This removes the requirement for equipment other than a conventional landline phone and a monthly fee. Example: MagicJack and Ooma.
- **Software-based VoIP services:** This is the most commonly used VoIP service. It requires a web-based application online or installed PC software. It’s then used via the computer's audio input and output devices. Example: Skype and Zoom.
- [Mobile VoIP services](https://www.g2.com/categories/voip/f/voip-number) **:** Mobile VoIP is an application installed on mobile phones, allowing call access from anywhere with a reliable internet connection. Example: WhatsApp and Google Hangouts
- **Business VoIP services:** The two VoIP choices for businesses are on-premises and cloud-based. Both offer far more cost-effective communication options than traditional landlines and have several valuable features. These include video and audio conferencing services, screen-sharing, interactive voice response, automated attendants, call queues, and call reports. These often expandable features come with comprehensive technical assistance.

### What are the benefits of VoIP software?

- **Cost-effective:** An important advantage of VoIP technology is its low-cost hardware and software. This also decreases the need to buy more smartphones and or other gadgets.
- **Reliable:** While traditional or regular phone systems can be prone to failures, [unified communication systems (UCaas)](https://www.g2.com/categories/ucaas-platforms) are often backed by multiple data centers, preventing an outage. Even if a business has issues with its internet connection, incoming calls can always be routed to mobile devices, even if the power or internet connection fails.
- **Flexibility:** Users of VoIP systems can add and remove phone lines as required, and unlike traditional landline phone systems, removing or adding VoIP lines requires little effort and time.
- **Integration:** IP phone systems integrate seamlessly with several existing business platforms. Many VoIP systems, for example, integrate with [customer relationship management (CRM)](https://www.g2.com/glossary/crm-definition) tools, benefitting both large and small enterprises. Businesses can reap the benefits of VoIP software without modifying current applications or IT infrastructure.
- [Remote access:](https://www.g2.com/glossary/remote-access-definition) VoIP makes calling from anywhere using any device possible. This is becoming more important with remote work. Every user in the VoIP system has a unique [VoIP number](https://www.g2.com/categories/voip/f/voip-number) assigned to them. Using this number, the user can place and receive calls in the office or from home. VoIP software can be used on any mobile device, including phones and laptops across Apple and Microsoft.
- **Advanced features and settings:** VoIP can offer premium company management services such as auto attendants, [call recording](https://www.g2.com/glossary/call-recording-definition), and call queuing. With custom VoIP services, companies can design a system to match their needs. 

### What are the challenges with VoIP software?

- **Network dependency:** VoIP tools require a reliable network infrastructure for successful integration. VoIP relies on an internet connection to exchange voice data packets, and network failures can significantly impact call quality and reliability. Businesses should assess the stability of their network infrastructure and identify potential bottlenecks such as insufficient bandwidth, network overload, or unreliable connections. ** **
- **Bandwidth and internet connection:** Insufficient bandwidth or inconsistent internet access while using VoIP solutions leads to poor phone service, failed calls, and latency issues. Working with an internet service provider (ISP) that provides dedicated bandwidth or employing traffic prioritization techniques such as quality of service (QoS) can enhance VoIP speed.
- **Security and firewall configuration:** VoIP deployments are prone to eavesdropping, toll fraud, denial-of-service attacks, and other security issues. Robust security strategies such as [encryption](https://www.g2.com/articles/what-is-encryption) protocols, firewalls, and intrusion detection systems must be implemented to protect VoIP networks. Since configuring these can be challenging, businesses must work with IT specialists or VoIP service providers to ensure correct firewall settings and security best practices are implemented.
- **Power supply and backup:** Unlike traditional private branch exchange (PBX), VoIP requires a consistent power source. Power outages can render VoIP systems inoperable, causing communication routes to be disrupted and company operations to suffer. Power outages can be reduced by deploying uninterruptible power supply (UPS) devices or backup power generators. Furthermore, organizations should consider establishing [failover](https://www.g2.com/articles/failover) solutions, such as automated call routing to mobile devices or alternate sites, to ensure ongoing availability during power outages.
- **Staff training and user adoption:** Effective training and user acceptance approaches are essential when adopting a new communication system. Employees may be inexperienced with VoIP systems instead of traditional phone systems, resulting in reluctance or difficulties adapting to the latest technology. In addition, due to protocol differences, data formats, or compatibility issues, integrating VoIP systems with existing corporate applications may be problematic. Provide substantial training sessions, user manuals, and regular assistance to employees using VoIP solutions. 

### What are the common features of VoIP software?

VoIP provides a variety of features that facilitate communication. While specific features differ between providers and plans, the following are some common features found within UCaaS platforms and VoIP:

- **Phone calls:** VoIP telephony allows users to place phone calls online. As a result, organizations can benefit from a low-cost, dependable, and portable solution. Internet calls are ideal for businesses with remote or field employees.
- [Instant messaging](https://www.g2.com/categories/voip/f/instant-messaging) **:** Users of VoIP software can send and receive instant messages over the internet, which benefits customer support and internal communication. Employees can discuss an action item or touch base informally via texting, improving cooperation, productivity, and team engagement.
- [Screen sharing](https://www.g2.com/categories/voip/f/screen-sharing) **:** VoIP software allows users to share screens in real-time, saving time and increasing productivity. Screen sharing is often used for collaboration and presentations, which is helpful for hybrid and remote workers.
- **Call monitoring:** VoIP software allows businesses to monitor, record, and track calls, helping companies simplify customer service and enhance performance.
- **Caller ID:** VoIP service providers display the name and phone number of incoming callers, allowing users to see who is calling.
- [Video conferencing](https://www.g2.com/glossary/video-conferencing-definition) **:** Users can utilize VoIP software to make video calls via the Internet, which can lower operational and travel expenses by eliminating the need to travel for meetings. Video conferencing also benefits users by boosting distant worker engagement and cooperation.
- **Desk-to-desk calls:** VoIP software enables users to contact one another through mobile phones and landlines. This helps maintain communication flow, which is important when multiple users handle a single call. For example, a call center would benefit from VoIP technology as transferring customers on time would be much easier. 
- [Conference calls](https://www.g2.com/articles/conference-call) **:** Users can host conference calls – which enables multiple users to make phone or video calls over the internet at once. This is essential for team collaboration and communication with remote workers.
- [VoIP phone number](https://www.g2.com/categories/voip?utf8=%E2%9C%93&order=g2_score&filters%5Bverified_features%5D%5B%5D=2144) **:** VoIP telephony offers users a unique phone number that can be dialed anywhere. Unique numbers are great for businesses that don’t have a landline but want to have a number that reflects their location.

Many VoIP providers will also offer the following features: 

- [VoIP providers with software pairing capabilities](https://www.g2.com/categories/voip/f/software-pairing)
- [VoIP providers with automated attendant capabilities](https://www.g2.com/categories/voip?utf8=%E2%9C%93&order=g2_score&filters%5Bverified_features%5D%5B%5D=2143)
- [VoIP providers with browser extension capabilities](https://www.g2.com/categories/voip/f/browser-extension)
- [VoIP providers with hold music capabilities](https://www.g2.com/categories/voip/f/hold-music)
- [VoIP providers with individual download capabilities](https://www.g2.com/categories/voip/f/individual-download)

### VoIP software pricing

A VoIP phone system typically costs between $25 and $35 per line monthly. Call recording, toll-free lines, and equipment rentals are optional extras. 

These expenses can be divided into "recurring" and "one-time" charges. Subscription fees and per-user or per-line prices are the most common recurring expenses, whereas setup and equipment costs are often one-time expenses.

Call forwarding, voicemail, and domestic calling are common VoIP features included in the standard subscription rates. It is expected to have unlimited outgoing and receiving calls across the country.

Advanced features such as CRM integration, complex analytics, unlimited calling, international calls, and premium customer support will entail extra charges. Defining and budgeting for the fundamental components of business operations is critical.

### How to choose the best VoIP software?

When purchasing a VoIP solution, it is crucial to determine if an on-premises or cloud-based solution is better suited for the business. Cloud-based or hosted VoIP software typically requires no additional hardware and delivers calls to phones installed at the business, but it comes with a higher monthly cost than onsite VoIP options. Furthermore, most cloud-based VoIP products offer mobile applications that integrate with business phones, allowing users to make and receive calls using a data connection while traveling.

On-premises or onsite VoIP systems require supplemental hardware that must be purchased upfront. Still, it can compensate for this by offering a lower monthly cost, additional security, and more flexibility during setup. Onsite VoIP systems need an IP-PBX and a public switched telephone network (PSTN) gateway device to function correctly. The IP-PBX routes calls to the correct phones on the web, while the PSTN gateway device converts calls from the analog voice signals of the PSTN to digital signals for the IP-PBX and back, as necessary.

Whether a company is just starting to explore VoIP software or is looking for a more appropriate solution for their needs, [G2](https://www.g2.com/) can help inform buyers of the market and assist them in selecting the best software product for their business.

#### Requirements gathering (RFI/RFP) for VoIP software

A buyer should assess the needs of their organization when deciding on the kind of VoIP software to purchase. Does the organization already use this kind of software? Is this the first time the organization will be using VoIP software? If that’s the case, buyers must determine how they plan to implement this software and what features the organization will need. 

Some points to consider are:

**Company size **

Buyers will need to ensure that the products they are looking at will suit the size and needs of the organization. Ensuring the product has the appropriate flexibility and scalability to adapt to changing conditions is essential when purchasing software.

**Integration requirements**

Buyers must know which business systems require integration with a new VoIP system beforehand. For example, will the product need to be integrated within existing systems, such as CRM or ERP platforms? Some VoIP products may come with [application programming interfaces (APIs)](https://www.g2.com/glossary/api-definition) for integration with specific software. However, other phone systems do not offer this capability.

#### Compare VoIP software products

**Create a long list**

The first step to finding the perfect software solution is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must-haves or requirements for the buyer. G2.com provides information about the best VoIP software, allowing buyers to filter options and user reviews to help narrow the product list to a more relevant selection.

**Create a short list**

Shortlisting software products is an essential step in buying. While it may be daunting to filter through various products, users can get help by utilizing [G2’s compare](https://www.g2.com/compare) feature. This feature will take products of choice and display them side by side so the buyer can quickly determine which software ticks the essential boxes on the list. 

**Conduct demos**

Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. Buyers should have a business scenario ready to test the product thoroughly. Additionally, buyers should inquire about cost, vendor support, and any concerns about the product.

#### Selection of VoIP software

**Choose a selection team**

VoIP software is efficient and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments (such as IT, management, sales, etc.) and seniority levels to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet their needs. 

**Negotiation**

Once the selection team has narrowed their software picks, it’s time to discuss customization options, pricing, and the type of support the vendor needs. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase. 

**Final decision**

Before making the final decision on a product and moving forward with a purchase, utilizing a free trial and conducting a last demo can give a buyer an additional sense of security and confidence when making a final decision.

### Software and services related to VoIP software

- [Audio conferencing software:](https://www.g2.com/categories/audio-conferencing) Audio conferencing software uses a hosted voice connection for communication. These are valuable tools for huge communication parties since they host conversations among large groups. They also make international calls easier by giving regional dial-in numbers, eliminating the need for international phone plans. 
- [Video conferencing software:](https://www.g2.com/categories/video-conferencing) Video conferencing software allows online communication via audio meetings, video meetings, and seminars with built-in features such as chat, screen sharing, and recording. These applications improve cooperation, save travel costs, and facilitate long-distance or international communication. Employees at all levels of a business can use video conferencing systems to plan or attend virtual meetings with coworkers, corporate partners, or customers – anywhere in the world.
- [Webinar platforms:](https://www.g2.com/categories/webinar) Webinars essentially involve a conductor and an audience. The audience size might range from a small staff training to a large-scale TED lecture. Webinar platforms assist in the creation of presentations that adhere to business brand rules while offering customization. These platforms make it effortless for companies, schools, and other professionals to exchange information and connect with their audiences without being physically present. 
- [Internal communications software:](https://www.g2.com/categories/internal-communications) Internal communications software offers users [instant messaging systems](https://www.g2.com/categories/business-instant-messaging) that enable direct and group conversations within a company. These tools are designed to be simple and accessible, allowing for fast communication among team members. Business messaging technologies make communicating with coworkers as simple as texting friends on social media or via SMS. Most internal communication solutions include emojis and GIF support to encourage genuine and natural workplace discussion. However, some internal communication offerings have recently added limited VoIP functionality to their products for extra channel coverage.

### What are the most reliable VoIP systems for office communications?

Here are some of the most reliable VoIP systems to ensure smooth and consistent office communications:

- [RingEX](https://www.g2.com/products/ringex/reviews) delivers enterprise-grade call quality and unified communications, making it a dependable choice for office teams across locations.
- [Nextiva](https://www.g2.com/products/nextiva/reviews) offers a highly stable VoIP platform with built-in team messaging and call routing tailored for office workflows.
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) combines voice, AI-powered transcriptions, and seamless integrations to keep office communications efficient and context-aware.
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) provides a reliable cloud phone system with intuitive admin controls, ideal for office teams managing hybrid or remote setups.
- [Ooma Office](https://www.g2.com/products/ooma-office/reviews) designed for small to mid-sized offices, it offers easy setup and consistent call quality without heavy IT requirements.

### What are the top-rated VoIP providers for tech startups?

Here are some of the best VoIP providers tailored to meet the fast-changing needs of tech startups and [small businesses](https://www.g2.com/categories/voip-providers/small-business):

- [OpenPhone](https://www.g2.com/products/openphone/reviews) is built for startups. It offers flexible VoIP features, such as shared numbers and CRM integrations, to streamline team communications.
- [Aircall](https://www.g2.com/products/aircall/reviews) provides scalable VoIP with strong app integrations, making it ideal for sales and support teams in fast-moving tech startups.
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) combines voice, messaging, and AI-driven transcription tools to help startups stay organized and responsive.
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) offers powerful outbound calling and automation features that empower growth-focused teams to engage users globally.
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) is optimized for customer-facing teams, and it delivers reliable call quality and performance analytics to support startup scaling.

### VoIP software trends

#### 5G networks will become mainstream

5G networks, also known as fifth-generation wide-area wireless networks, have the potential to alter internet connectivity. It improves communication speeds and reaction times while minimizing call jitter and data packet loss during data transfer. As a result, users will have a faster broadband internet connection, lightning-fast surfing speeds, and expanded network capabilities.

#### Smart VoIP assistants 

Because of ongoing breakthroughs in language processing, [virtual assistants](https://www.g2.com/glossary/virtual-assistant-definition) are now more intelligent than ever. By automating routine communication chores, VoIP assistants can help users focus on more attention-demanding obligations. In terms of customer service, intelligent assistants can help speed up and increase the quality of conversations. Furthermore, when it comes to internal communications, modern VoIP assistants can record and transcribe meetings on the fly, reducing the time spent on back-office activities.

Reviewed and edited by [Shanti S Nair](https://in.linkedin.com/in/shanti-nair-b75075164)