The G2 on cPanel

cPanel Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of cPanel, finding it intuitive for server and domain management. (23 mentions)

Users appreciate the responsive and user-friendly interface of cPanel, simplifying website management significantly. (15 mentions)

Users appreciate the easy setup of cPanel, simplifying domain management and website creation, particularly with WordPress. (10 mentions)

Users find configuration ease with cPanel, enabling quick access and management of website details effortlessly. (6 mentions)

Users value the easy compatibility of cPanel with various hosting providers, simplifying management across different platforms. (4 mentions)

Users are frustrated by the expensive pricing of cPanel, prompting many to seek more affordable alternatives. (5 mentions)

Users feel that cPanel's interface could benefit from a modern redesign to enhance its overall appearance and user experience. (4 mentions)

Users are concerned about the increasing licensing costs of cPanel, which strain their operational budgets significantly. (3 mentions)

Users experience slow performance with cPanel, especially during database actions, affecting overall efficiency and usability. (3 mentions)

Users often criticize the complex pricing of cPanel, leading many to consider alternatives like Plesk and DirectAdmin. (2 mentions)

Users face limited compatibility issues with cPanel, leading to performance problems and navigation difficulties with other applications. (2 mentions)

Top Pros or Advantages of cPanel

1. Ease of Use

Users appreciate the ease of use of cPanel, finding it intuitive for server and domain management.

See 23 mentions

See Related User Reviews

Eric C.

Small-Business (50 or fewer emp.)

3.5/5

"If your cPanel ID gets messed up, you have no way to get support!"

What do you like about cPanel?

Love how easy it is to use and manage servers with.

Nichole B.

Mid-Market (51-1000 emp.)

3.5/5

"cPanel makes setting up hosting a breeze"

What do you like about cPanel?

I like that cPanel makes it easy to add domains to your server and manage them through WHM. The interface makes basic setup items such as email set up

2. User Interface

Users appreciate the responsive and user-friendly interface of cPanel, simplifying website management significantly.

See 15 mentions

See Related User Reviews

Nichole B.

Mid-Market (51-1000 emp.)

3.5/5

"cPanel makes setting up hosting a breeze"

What do you like about cPanel?

I like that cPanel makes it easy to add domains to your server and manage them through WHM. The interface makes basic setup items such as email set up

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Cpanel is easy to use"

What do you like about cPanel?

Hey, I have been using Cpanel for many years. I find it very useful and user-friendly. It's recommended!

3. Easy Setup

Users appreciate the easy setup of cPanel, simplifying domain management and website creation, particularly with WordPress.

See 10 mentions

See Related User Reviews

Nichole B.

Mid-Market (51-1000 emp.)

3.5/5

"cPanel makes setting up hosting a breeze"

What do you like about cPanel?

I like that cPanel makes it easy to add domains to your server and manage them through WHM. The interface makes basic setup items such as email set up

Felix M.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to Use and Secure with Many Features, but Pricey"

What do you like about cPanel?

easy to use secure easy to install number of features and compatible with many thirdparties

4. Configuration Ease

Users find configuration ease with cPanel, enabling quick access and management of website details effortlessly.

See 6 mentions

See Related User Reviews

Shelaqgh O.

Mid-Market (51-1000 emp.)

5.0/5

"Its like a one stop mobile shop"

What do you like about cPanel?

Access to all my clients' business email addresses in one place, I can manage disk space, create or delete addresses, change user names & password

PintRaj K.

Small-Business (50 or fewer emp.)

3.5/5

"A bit expensive"

What do you like about cPanel?

C Panel is the place From where you can access all of your websites details. You can make appropriate changes as per your requirement like word press

5. Compatibility

Users value the easy compatibility of cPanel with various hosting providers, simplifying management across different platforms.

See 4 mentions

See Related User Reviews

Ben B.

Small-Business (50 or fewer emp.)

4.5/5

"Easy Hosting Management"

What do you like about cPanel?

cPanel makes it easy to manage all the options across my hosting account. From email to backups, security to files, it provides quick and simple ways

Anmol G.

Mid-Market (51-1000 emp.)

4.5/5

"Simplified Management of Hosting"

What do you like about cPanel?

With cPanel, managing every aspect of my hosting account is effortless. Whether it's handling email, backups, security, or files, cPanel offers fast a

Top Cons or Disadvantages of cPanel

1. Expensive

Users are frustrated by the expensive pricing of cPanel, prompting many to seek more affordable alternatives.

See 5 mentions

See Related User Reviews

Felix M.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to Use and Secure with Many Features, but Pricey"

What do you dislike about cPanel?

Prices are a bit high and cpanel and whmcs prices increases almost every year and this is not sustainable for us resellers.

Nichole B.

Mid-Market (51-1000 emp.)

3.5/5

"cPanel makes setting up hosting a breeze"

What do you dislike about cPanel?

If you enjoy working on your server directly on the back end cPanel can introduce problems as it automates resetting your changes made outside of the

2. Outdated Design

Users feel that cPanel's interface could benefit from a modern redesign to enhance its overall appearance and user experience.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Powerful Tools and very easy to use"

What do you dislike about cPanel?

Actually nothing. I never had a single issue navigating through cPanel, finding settings or change things accordingly to my needs. The only thing I co

Anmol G.

Mid-Market (51-1000 emp.)

4.5/5

"Simplified Management of Hosting"

What do you dislike about cPanel?

While functionality is paramount, the appearance of the interface can occasionally appear outdated. Updating the user experience to have a more contem

3. Pricing Issues

Users are concerned about the increasing licensing costs of cPanel, which strain their operational budgets significantly.

See 3 mentions

See Related User Reviews

Felix M.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to Use and Secure with Many Features, but Pricey"

What do you dislike about cPanel?

Prices are a bit high and cpanel and whmcs prices increases almost every year and this is not sustainable for us resellers.

Vishal S.

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly Interface and Loaded with features"

What do you dislike about cPanel?

Cpane/WHM Licensing Costs Have Increased

4. Slow Performance

Users experience slow performance with cPanel, especially during database actions, affecting overall efficiency and usability.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Easy Website and Server Management"

What do you dislike about cPanel?

While performing actions related to database like creating new database or adding a database user the panel takes a lot of time to go back to the prev

Luisana R.

Small-Business (50 or fewer emp.)

5.0/5

"Manage server."

What do you dislike about cPanel?

cPanel has options and performance issues when working in conjunction with other unlisted applications, this causes problems on my server.

5. Complex Pricing

Users often criticize the complex pricing of cPanel, leading many to consider alternatives like Plesk and DirectAdmin.

See 2 mentions

See Related User Reviews

Michael J b.

Small-Business (50 or fewer emp.)

4.5/5

"Works with some Admin features"

What do you dislike about cPanel?

Some of the advance features require a knowledge of the OS software. The pricing structure is a tad higher than expected for seats.

PintRaj K.

Small-Business (50 or fewer emp.)

3.5/5

"A bit expensive"

What do you dislike about cPanel?

The major dislike is pricing, I have been using the cpanel since 2012 and then it was 20$ per server and for unlimited accounts. They keep changing th

6. Limited Compatibility

Users face limited compatibility issues with cPanel, leading to performance problems and navigation difficulties with other applications.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A user friendly tool for backend domain and web management."

What do you dislike about cPanel?

Because of its siplicity, functions are limited and errors are sometimes overlooked. Navigating to the error log is like walking through a maze. File

Luisana R.

Small-Business (50 or fewer emp.)

5.0/5

"Manage server."

What do you dislike about cPanel?

cPanel has options and performance issues when working in conjunction with other unlisted applications, this causes problems on my server.

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Mahmoud S.

Business Developer

Small-Business (50 or fewer emp.)

3/26/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best Website / Control Panel"

5/5

What do you like best about cPanel?

most powerful control panel easy to use many plugins and easy to manage files emails & database Review collected by and hosted on G2.com.

What do you dislike about cPanel?

need more improvement in user notification and email app , mobile app Review collected by and hosted on G2.com.

Carolina L.

Desarrollador sénior

Small-Business (50 or fewer emp.)

9/16/2020

"cPanel: A popular control panel for newbies in recent years"

4.5/5

What do you like best about cPanel?

- cPanel integrates with applications such as WordPress or Joomla, allowing them to be installed directly from its user interface.

- Allows access to the database from external managers.

- Has a backup manager.

- It allows creating different directories for additional domains.

- It has an IP blocker. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

- The visitor and error statistics tools are not intuitive.

- The user interface has an outdated design. Review collected by and hosted on G2.com.

Recommendations to others considering cPanel:

cPanel is a solution that offers many advantages to webmasters in terms of website operations. I recommend it, especially for newbies who need to create emails or do operations on databases. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

I use cPanel to perform various basic operations on our website server such as deleting, adding or modifying files. I also use it to create corporate emails and perform tasks on the website database. Review collected by and hosted on G2.com.

MD TAREK H.

Senior Information Technology Officer

Small-Business (50 or fewer emp.)

8/10/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"World width most popular control panel & best in this section."

5/5

What do you like best about cPanel?

I like cpanel because it is powerful and has many good features, I am mentioning the useful features i like best.

1. Super fast loading comparing than other control panel.

2. Stable File Manger tool, SSH access, Multiple PHP version using, php extension management, scheduling task with cron jobs.

3. Softaculous is the awesome tool included with cpanel. Softaculous provides hundreds of free software and very effective application and those are easy to install through Softaculous. Example of some free application setup provided by Softaculous are Billing software, accounting software, CRM, Management software, Ecommerce software and many more CMS, ERP etc.

4. Email management,Domain & sub domain management.

5. Automatic backup and free version controlling, FTP access and FTP account management.

6. 2 factor authorization security and spam filter Review collected by and hosted on G2.com.

What do you dislike about cPanel?

I dislike nothing but price of the licence could be more reasonable. Review collected by and hosted on G2.com.

Recommendations to others considering cPanel:

This is obviously recommend because this is better than other related application and this is commonly using every professional, business and personal usages.

Have a try you will find the C Panel best. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

We are using it to process the and upload source codes, projects and websites and host to the hosting place.

Using it to add domain and park multiple domains. Schedule a task and process on a certain time .

We are benefited with this in our project management and planning using version control and ssh access. Our company email access and making communication channel.

We solve the backup issue by the automatic backup feature and can backup databse directly from the Database wizard and PHP MyAdmin section. Review collected by and hosted on G2.com.

Arpita R.

Digital Marketer

Small-Business (50 or fewer emp.)

1/22/2021

"Best tool for website management"

4.5/5

What do you like best about cPanel?

I have been using it for 3 years and I am completely impressed by its features and simplicity of use. It is a perfect package for server management. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

I do not dislike anything in it as of now despite using it for 3 years. Review collected by and hosted on G2.com.

Ana R.

Senior Developer

Small-Business (50 or fewer emp.)

8/8/2020

"cPanel is a tool that all web developers know, it is minimalist and easy to use"

4/5

What do you like best about cPanel?

cPanel is a software that offers many advantages in web development. For example, you have a file manager where you can delete, download or add files. It is also possible to create and manage databases (usually includes phpMyAdmin and sometimes PostgreSQL). Another feature that I like is that you can generate backups of the entire account. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

In general, the server statistics indicators do not work correctly, so it should not be trusted. Review collected by and hosted on G2.com.

Recommendations to others considering cPanel:

cPanel is very popular software and is known to all web developers. Of course I would recommend it, as it would greatly facilitate the administration of a website. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

Generally cPanel is a tool to simplify the task of managing the files, databases, and backups of your website. This software has avoided me headaches when websites have errors, since cPanel automatically generates backup copies of all files and allows you to easily restore them. Review collected by and hosted on G2.com.

Balamurugan S.

Content Writer | Branding | Vendor Management

Small-Business (50 or fewer emp.)

11/5/2020

"Hosting framework with hassless options"

5/5

What do you like best about cPanel?

The best part of C Panel is the user interface and one click option to each demands for developer. Precisely, options to add domain, access file manager, phpmyadmin directory and oneclik installation of CMS packages. Also the clutter less Ui is a unique part that you can't find in DA panel or Plesk. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

CPanel has everything a developer needs. At the same time, there are bugs that irritate users sometimes, especially while switching between options. Above all, the more than cons, it has pros that many framework lacks today. Review collected by and hosted on G2.com.

Recommendations to others considering cPanel:

I would be happy if Chanel would add security features such as Otp mechanisms and customisation facility. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

Through CPanel, I solved the demand of launching websites and accessing the controls of features associated with website. Above all, C panel solved my major demand of living website. Review collected by and hosted on G2.com.

Deepak S.

Founder and CEO

Information Technology and Services

Small-Business (50 or fewer emp.)

10/31/2019

"Simplest and easy to use tool"

4.5/5

What do you like best about cPanel?

The best thing about Cpanel is, its very easy to use and self-explanatory, you don't have to go through the guide/help section for simple functions, like email creation, dB creation/handling, it even provided SEO guide using attracta website to start with, I have been using it since 3yrs+ now. Also, the Email management part is awesome as it has simple UI and the best functionality I loved it the strong password generation while creating emails. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The only complex thing in Cpanel is the SSL certificate installation part, I hate it whenever it comes to linking an SSL certificate to a domain. The team needs to think about the process to make it a bit simple to use as it takes a lot of time to install and every time has to make a call to support team. Review collected by and hosted on G2.com.

Recommendations to others considering cPanel:

If you want to simplify your server hosting and management service your first choice should be Cpanel, as its simple to use and self-explanatory.

You will also get a variety of CMS available with one tap install option and there is section of SEO and Marketing tools for beginners too. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

I solved the hosting of my clients who are currently using Cpanel and also who wants to shift to Cpanel.

I have also solved issue of email filter using Cpanel for our clients.

One thing clients liked is the GUI of the Cpanel and its ease to use as compared to their old once. Review collected by and hosted on G2.com.

Yeasin A.

Web Developer

Small-Business (50 or fewer emp.)

7/2/2020

"C Panel is the no 1 Hosting management system"

5/5

What do you like best about cPanel?

C Panel is the lovely thing that is the complete solution for web hosting and management.

The best things is that everything you need for managing your hosting is in a single place.

More over there is a feature called Softaculous Apps which provides hundreds of free ready script you can directly implement in your hosting sites. I am sharing some scripts name provided by the Softaculous Apps : Wordpress, Joomla, Magento, Drupal, CRM,phpBB, Presta Shop and many more. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

I don't like the pricing of the products. C Panel License is higher. But quality and features is good. Review collected by and hosted on G2.com.

Recommendations to others considering cPanel:

I you want to mange your hosting domain, email accounts, scheduling, database then you must use C Panel for best use. C panel is no 1 still now. It is very powerful hosting management software.

If you are thinking about C Panel don't worry go for it you are going to love it. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

I create basic websites from ready scripts like word press, magneto. I mange my hosting and files from the C Panel.

I mange my subdomains, emails accounts , cron jobs, mange database using MySQL database wizerds, Managing redirection of the websites. and many more . Review collected by and hosted on G2.com.

Guillermo T.

Small-Business (50 or fewer emp.)

4/8/2020

"cPanel provides a dashboard to quickly set up your website"

4/5

What do you like best about cPanel?

I like cPanel because it allows me to manage the files on my website, I can even modify the code or change the permissions for the different files. A trash can is also available, in case I accidentally delete any files. Another feature that I like is that it has a tool, to be able to manage the additional domains, so that I can separate the folders on the disk. Your Webmail service allows me to manage my email accounts and offers support on how to associate my corporate email with Outlook or Gmail. On the other hand, I find their tools to measure bandwidth consumption or disk space very useful, so that the server always has optimal performance. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The latest stable version of cPanel was released just over 3 years ago, so it may have incompatibility with apps that have been updated recently. Also, the user interface does not have a modern look, making some users difficult to find tools. Review collected by and hosted on G2.com.

Recommendations to others considering cPanel:

If you are looking to purchase a hosting service, make sure it includes cPanel. Although it is a software that has not been updated for a while, it is still really important when it comes to managing a web server. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

cPanel includes all the necessary tools to have full control of your web hosting. It allows me to easily manage the database, as well as the files stored on disk. It is also possible to manage email accounts. The biggest benefit is being able to manage server resources, such as disk space and bandwidth. Review collected by and hosted on G2.com.