How user friendly it is. Ease of populating and the add-ins for the various software in Microsoft - Outlook, Word, Adobe. Customization of sub document types really was helpful
Up to easily customize for our needs.
Hard pressed to think of anything. Would say the speed can be an issue occasionally. Main downfall is the odd limitation on number of document sub-types for each document type. Would prefer a total limit and then the ability to parse the sub-types as desired.
Take the time when implementing to think things thru well in advance. The time spent up front is well worth it when going live.
Reduced our office footprint ten-fold. With so much telecommuting and business travel, having all our files accessible no matter where we are is ultra-efficient