--- title: Dealer.com Reviews meta\_title: 'Dealer.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Dealer.com works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Dealer.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Dealer.com but has limited features. Are you part of the Dealer.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Backed by unmatched expertise and unrivaled consumer behavior data, Dealer.com is the premier digital marketing solution and partner for the automotive industry. Providing an integrated platform of Websites, Advertising, Digital Retailing and Managed Services, Dealer.com allows OEMs, dealer groups, retailers and agencies to leverage advanced digital technology, data and insights to deliver the shortest, fastest and most personalized path to customer engagement. * * * Seller [Cox Automotive](https://www.g2.com/sellers/cox-automotive) Discussions [Dealer.com Community](https://www.g2.com/products/cox-automotive-dealer-com/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Chrissy Reddick Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/cox-automotive-dealer-com/pricing) ## Top-Rated Alternatives [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ ![Carsforsale.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carsforsale.com") Carsforsale.com 4.3/5(27) ](https://www.g2.com/products/carsforsale-com/reviews) [ ![DealerSocket](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DealerSocket") DealerSocket 3.8/5(66) ](https://www.g2.com/products/dealersocket/reviews) [ View All Alternatives ](https://www.g2.com/products/cox-automotive-dealer-com/competitors/alternatives) ## User Insights Average based on 32 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Dealer.com Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Matador ](https://www.g2.com/products/matador/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Podium ](https://www.g2.com/products/podium/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VinSolutions Connect CRM ](https://www.g2.com/products/vinsolutions-connect-crm/reviews) Show More MP Marina P. Marketing Manager Mid-Market (51-1000 emp.) 2/26/2021 "Recommendation would have been higher just a few years ago" 3.5/5 What do you like best about Dealer.com? I like that Dealer.com was an accepted website provider by many/most car manufacturers from the beginning. We went for a provider that most manufacturers would accept (and co-op), but also require the least amount of training since you only have to learn one backend platform then. I like that Dealer.com provides advertising along with the website. The one time we appreciate an "all-in-one" option since they can integrate everything and start inventory feeds themselves then. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? I dislike that on their advertising they are really generic. Everyone always says they make it more local to help with SEO (especially their SEO package). But, turns out that is not the case. Also, it feels like the longer we have been on Dealer.com, the more they are falling behind their competitors. I keep pumping up Dealer.com to our dealership managers to avoid complete overhauls to a different provider. However, I believe with the next website update, I won't be able to avoid it any longer. Other sites just look better and seem to have options that Dealer.com just doesn't offer. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? Everyone needs a website, right. It's also good when a manufacturer co-ops that website, so that is what Dealer.com is helping with by being an approved vendor. They also do our Facebook advertising (retargeting ads), since it tracks people who come on the website. Dealer.com also becomes the one place we feed inventory from to all third party vendors and sites that we partner with. They offer unlimited export feeds on our package. Review collected by and hosted on G2.com. Show More 3/30/2021 Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 11/24/2020 "Great Support Team, Website Design Options not so much" 3.5/5 What do you like best about Dealer.com? DDCs support team are great to work with and are always willing to TRY matching our website's desired vision. However, their website designs/coding are a bit dated and many basic functions are sub-par or non-existent. For an automotive website, web impressions are important and I feel that at times, our website is kind of a painful experience to navigate through. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? See above note of what I like best as I've already contrasted what I dislike. Review collected by and hosted on G2.com. Recommendations to others considering Dealer.com: We are in a unique situation where we have two automotive website hosts for 6 different franchises, so we are able to compare them against each other in real-time. For a budget, DDC is great. However, their are better more stream-lined and sleek options available that blow DDC out of the water. Still, you get what you pay for with Dealer.com. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? They're a great affordable option for automotive groups that have multiple websites, we get by with what we have, and even though they leave us wanting a little more in regards to presence, we're not breaking bank. You get what you pay for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Keely F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keely F.") KF Keely F. Digital Marketing Specialist Mid-Market (51-1000 emp.) 8/27/2020 "Okay tech, excellent support!" 4/5 What do you like best about Dealer.com? I love our rep, Pat Morrissey, and the support he provides. Always friendly, always eager to listen to resolve issues. He makes the whole service worth it - good support is hard to find when automotive sales tech is a dime a dozen. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? Sometimes the tech can be a little glitchy, most recently it's been timing out in the middle of my work just because I'm writing a long segment of content and I didn't save it periodically (not knowing I'd have to while actively using the widget), and it does require support often. We have a good system going and we generally get by very well with our own skills and a good rep. Review collected by and hosted on G2.com. Recommendations to others considering Dealer.com: Easy to use, the leader in automotive tech for dealers Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? We are solving the problem of running 6 sites and having them all be consistent across the board. The benefit is having sites that all function properly, similarly, and that make us look very good compared to our local competitors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 1/8/2021 "A level suitable for financial vehicle processing is established with dealer.com" 4/5 What do you like best about Dealer.com? It is the supply of purchase addresses that manages the dealer.com software's automatic network server, which manages a collaborative fiscal year operation, where its vehicular negotiation account positioning, its user relationship coordination, its asset management delivery server, an interpretation of the company's automatic purchase balance, inclusive marketing follow-up prioritizations, internal control activations for fast vehicular sales mechanisms, scalable advertising offers, are directed with the sales server used by this programming. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? Production marketing tracking used by the dealer system. com contains account amortization errors, where they tend to change some vehicle purchase prices in real time by the demonetization of the electronic wallet system and misaligned exchange rates for solid banking transactions, which organizes a decrease in the adjustment of market quotations, causing inconveniences in the purchasing sector of my company, having to define a statistical metric performance sharing, being able to reasonably identify the import of templates and arrangement of documentation needed for the commercial system of my company, benefiting users by managing a safe and convenient procedure. Review collected by and hosted on G2.com. Recommendations to others considering Dealer.com: Qualified networks of professional negotiation at dealer level are managed by this server, which manages the operations of your company, selling, distributing and supporting with dimensions of simplified web learning, handling an alternative interface with progressive marketing prioritizations, systematization of last minute offers alert for frequent purchase users, purchase tracking estimates, monitoring of subscribers related to campaign visualizations, operation of data connectivity exchange in the cloud, are of the recommendation values that perfect my commercial system. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? This platform is used to manage professional media advertising operations, instant messaging communication channels addressing, dealers values grouping, foreign import vehicle offering, local market traffic network adjustment positioning, online documentation tracking, composite organization for customer service, indicative of approaches to the presentation of new vehicle models, cloud marketing assurance, intelligent purchase recommendation tracking, automatic search selection for corporate relations, intelligent metadata adjustment control, manufacture an edition of professional industrial relations for the immediate sale of automotive mechanical products. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 9/25/2020 "Easy to use and learn" 5/5 What do you like best about Dealer.com? Easy to learn, drag and drop features, wizards to help create campaigns, support team is readily available Review collected by and hosted on G2.com. What do you dislike about Dealer.com? Backend tool times out quickly. Reporting is delayed Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? I am able to streamline my lead generation, chat software and inventory all in one place. Having the same software for all of those things maximizes my time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 1/20/2019 "Great customer service and problem solving" 4.5/5 What do you like best about Dealer.com? when I call, I get someone on the phone in under a minute every time. If they can’t help me immediately then they only take a few hours for most of my requests. 90% of my requests are handled on the first call. My account manager is also on point. She is helpful and knowledgeable about the industry and our business. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? Some of the layouts are out of date. They are refreshing some. But we have many accounts and it is hard to sync an overall look or style because of these different layouts. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? The problem is consolidating data into a format that is easy for the customer, agile for us and one that drives business to our bdc and stores. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 1/31/2019 "A great software with a lot of useful insights" 4.5/5 What do you like best about Dealer.com? I love the backend to this site. It makes everything so amazingly simplistic. When I manage multiple different accounts, it is easy to navigate what I am looking for. Inputting data is so simplistic and I love how whenever I have trouble, I can call my account manager to ensure that everything is working out correctly. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? Sometimes, when you have one account manager who oversees you, and your competitors, it can get fairly tricky. I am a little disappointed in this regard, however, one call was able to remedy this with a new manager Review collected by and hosted on G2.com. Recommendations to others considering Dealer.com: Ensure that you continually put the clients before any and everything else. You make it easy on us, and as a result, we love the work that is currently being done. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? I didn't know how the backend could be so easily simplistic. I really enjoy not having to stress as much over any and everything. It really takes the worry out of the equation. Sadly, we do not use this product anymore, and have come to realize that the previous issues before Dealer.com are making their ugly head rear again. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") CM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 1/11/2019 "Full featured, but falls down as a CMS " 3/5 What do you like best about Dealer.com? Dealer.com's platform is by far one of the most comprehensive and full-featured web solutions in the automotive space. Their offerings with respect to inventory management, procurement, and advertising management are quite good, and if configured properly, and used effectively, can be the lifeblood that runs through running a truly digital dealership. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? Where dealer.com falls down is that, as a mature platform, its UI is inherently dated, and its tools have a hard time keeping up with some of its competitors in certain areas. For example, a platform like WordPress has many options when it comes to design and visual builders, whereas dealer.com's site editor offers little flexibility in its designs, instead leaning on custom design from the company to put any kind of professional polish on a site. Differentiating by design is becoming more and more important, and while there's some merit in a familiar interface for car shoppers moving from one site to the next, there's a homogenous feeling to the sites that fails to offer an elevated customer experience. Review collected by and hosted on G2.com. Recommendations to others considering Dealer.com: If you are okay with a company controlling every aspect of your digital presence, Dealer.com might be for you. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? As a former consultant who aided clients with their dealer.com sites, the aim was to implement a one-platform solution for the entire dealership's operations - from sales, inventory management, advertising and marketing, to service appointments, finance applications, and more. The benefit of having one integrated system for all of this is that you can be more sure that the tools will work together, speak to each other Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 11/29/2018 "Automotive Industry Held Captive " 3/5 What do you like best about Dealer.com? There are some elements that are easy to edit, once provided adequate access. The dashboard and tabs allow for easy edits and the overall menu structure is user friendly Review collected by and hosted on G2.com. What do you dislike about Dealer.com? They essentially have a monopoly over the automotive market. As a result, getting in touch with support for small changes (if not provided access) can take days. Sometimes it's quicker to call, as long as you have 30+ minutes to spare just for someone to pick up. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? We have to go through Dealer.com in order to effectively optimize a client's website. Their default SEO is essentially duplicates across all dealers. Again, as long as you have adequate access, edits are as easy. But don't copy something from a word doc! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KS Kylie S. Photographer Automotive Mid-Market (51-1000 emp.) 12/7/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Easy to use!" 5/5 What do you like best about Dealer.com? I like that it’s easy to get around and easy to use. Review collected by and hosted on G2.com. What do you dislike about Dealer.com? There is nothing that I don’t like about this website. Review collected by and hosted on G2.com. Recommendations to others considering Dealer.com: The site is already perfect I don’t have any complaints. Review collected by and hosted on G2.com. What problems is Dealer.com solving and how is that benefiting you? I am in charge of uploading photos to the website for the dealership I work at and this website makes it easy to just upload all the photos I need to do. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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