Desert View A.
DA
Desert View A.
Manager
Small-Business (50 or fewer emp.)
"Covetrus vRxPro Makes Online Pharmacy More Convenient for Staff and Clients"
5/5
What do you like best about Covetrus vRxPro®?

Covetrus vRxPro has been a beneficial tool for improving convenience for both staff and clients, especially for practices looking to expand their online pharmacy services. Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

At times the interface could also be more intuitive and customer service response times can vary depending on the issue. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Desert View Animal Hospital Manager - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience with vRxPro!

Tomi S.
TS
Tomi S.
Hospital Director
Small-Business (50 or fewer emp.)
"Covetrus RX solid 8"
4/5
What do you like best about Covetrus vRxPro®?

easy set up and integration with avimark Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

customers don't understand we are a partner and want us to return or guarantee. Often sales aren't communicated with practice and customers ask us about it Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Tomi - Your feedback matters to us. Thank you for taking the time to tell us about your experience.

Andrea S.
AS
Andrea S.
Veterinarian/Owner
Small-Business (50 or fewer emp.)
"Quick, Easy to Use, and Loved by the Whole Team."
5/5
What do you like best about Covetrus vRxPro®?

It is very quick and easy to use. My staff loves it too Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

Sometimes it is difficult to get products to show up based on how you search the names Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Andrea - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience with vRxPro.

Varuna T.
VT
Varuna T.
Manager
Small-Business (50 or fewer emp.)
"All in one platform with impressive AI intergration"
4.5/5
What do you like best about Covetrus vRxPro®?

Its all intergrated and I love the new AI features. Pricing is on par and the support we recieve it excellent. Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

the billing and financials side could be better specially with splitting invoices and statement generation. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Varuna - Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient, User-Friendly Pharmacy Management"
5/5
What do you like best about Covetrus vRxPro®?

I really appreciate how kind and helpful all the staff who answer the phones are. It's great that our clinic can order all our pharmacy needs from them to keep patients healthy and safe. I find the website incredibly easy to navigate, which is a big plus. During busy days, its fast and simple design helps me save time. I also found the initial setup extremely easy, which made transitioning to Covetrus vRxPro® a smooth experience. Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

Some products do not have all-around pictures to see front, back, and sides of products. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi - We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!

Gisell R.
GR
Gisell R.
Owner
Small-Business (50 or fewer emp.)
"Strong Profit Margins and a Wide Variety of Products"
4/5
What do you like best about Covetrus vRxPro®?

Profit margins are good, wide variety of products Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

It does not integrate with PIMS (Idexx Neo) to perform a write-back. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Gisell - Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

Tammy a.
TA
Tammy a.
Practice Manager
Small-Business (50 or fewer emp.)
"Easy to Use with Smooth PIMS Write-Back and Helpful Client Discounts"
5/5
What do you like best about Covetrus vRxPro®?

Easy to use, and it writes back to our PIMS. Discounts are available to clients as well. Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

Pop-up alerts that notify staff when scripts are waiting to be approved. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Tammy - We're grateful you took the time to review vRxPro. Your feedback helps us continue to shape our portfolio to support the needs of veterinary practices just like yours!

Nicole J.
NJ
Nicole J.
Practice Manager
Small-Business (50 or fewer emp.)
"client compliance made easy"
4.5/5
What do you like best about Covetrus vRxPro®?

I like being able to see all my reports and where I stand when it comes to numbers Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

Trying to accomplish my quarterly compounding goals. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Nicole - We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!

Verified User in Veterinary
AV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Easy, Intuitive, and Backed by Great Customer Service"
4/5
What do you like best about Covetrus vRxPro®?

It is easy and intuitive to use. So far, have had great customer service when I needed help. Integration was simple and quick. Being able to have different tiers that meet our clients needs was great, we are a low cost clnic with low income clientele so they were able to provide a tier that met our clients needs. Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

That it does not integrate with our software, Ezyvet. Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience with vRxPro!

Laine A.
LA
Laine A.
Dvm
Small-Business (50 or fewer emp.)
"Easy Order Access, But Prescription Writing Doesn’t Sync Back"
3/5
What do you like best about Covetrus vRxPro®?

I can get in to see orders and help clients Review collected by and hosted on G2.com.

What do you dislike about Covetrus vRxPro®?

It doesn't write back and I can't write prescriptions from my pims Review collected by and hosted on G2.com.

Response from Beth Gruber of Covetrus vRxPro®
Edit edit

Hi Laine - Your feedback matters to us. Thank you for taking the time to tell us about your experience.