I like that I can log on and help the client with Covetrus vRxPro®. It's also great that I can track prescriptions for clients, especially if they are elderly or not very tech-savvy. The initial setup was pretty easy and problem-free. Review collected by and hosted on G2.com.

Pricing. I think the pricing needs to be better. Chewy and other pharmacies are just so much cheaper on many things. Review collected by and hosted on G2.com.

This pharmacy carries many of the medicines we need, including compounded options. Review collected by and hosted on G2.com.

I’d really love it if this could integrate with Idexx Neo. Also, compounded medications can be difficult to find when I’m searching through the available options. Review collected by and hosted on G2.com.

It makes it easy to quickly create and approve script requests for patients, bringing more revenue into our practice rather than clients ordering from external pharmacies like Chewy. Review collected by and hosted on G2.com.

The feature to "create another" script after making an initial never works. It glitches and requires getting out of the patient file and searching for the patient again to create another script recommendation. Review collected by and hosted on G2.com.

The fact that Covetrus vRxPro links with our practice management system makes it very easy to use. Review collected by and hosted on G2.com.

Declining and changing client requests is a little frustrating. If there was a way to notify clients that there has been a change to a request before sending a declined notice, we would receive a lot less angry phone calls. Review collected by and hosted on G2.com.

I like the fact that Covetrus vRxPro® writes back to our PMS. I also appreciate being able to easily link clients and patients to the portal. Review collected by and hosted on G2.com.

It seems like the email sent to clients for recommended medication instruction are confusing, especially for older clients. Feedback we have gotten is when clients go to order the suggested dosing is not easily found and then it asks them what mg the medication should be when they are not sure. Review collected by and hosted on G2.com.

I like how Covetrus vRxPro® makes it easy to compare pricing and recommend prescriptions, which helps to convince clients that it's the best online ordering platform. The ability to log into clients' accounts to help with placing orders has been a big benefit, improving the way our clients value and appreciate the assistance we provide. The initial setup and training were very easy too. Review collected by and hosted on G2.com.

Having one login for clients that want to order from two different emails would help us out. Sometimes the husband wants to order and sometimes the wife wants to order. We have found that they are creating two accounts and this becomes confusing. Review collected by and hosted on G2.com.

We have cut out the middleman to ensure that we get our patients rx approved in a timely manner. Review collected by and hosted on G2.com.

We haven't noticed anything that we dislike at this time. Review collected by and hosted on G2.com.

The variety of products available is impressive—definitely more than the competitors. Review collected by and hosted on G2.com.

It doesn't connect to our PIMS, Daysmart. I have to manually enter every prescription Review collected by and hosted on G2.com.

I find Covetrus vRxPro® very convenient because it delivers prescriptions directly to our clients' doors. It's also great that it offers a lot of products we don't carry at our clinic. The presence of compounding prescriptions is another plus. The setup was easy, which was a big help. Review collected by and hosted on G2.com.

It's too easy for clients to create multiple accounts, and it makes it difficult to find them. Review collected by and hosted on G2.com.

Love that it syncs with our practice management system making for an easy, efficient workflow and history is easily accessible from the patient's medical record. Review collected by and hosted on G2.com.

Client returns are not as easy for the staff. Review collected by and hosted on G2.com.