[ Covetru... Reviews ](https://www.g2.com/products/covetrus-pulse/reviews) [ Covetru... Reviews ](https://www.g2.com/products/covetrus-pulse/reviews) # Covetrus Pulse Features ##### ## Agentic AI - Veterinary Practice Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Additional Functionality (46) Appointment Scheduling Schedule appointments via a calendar Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Reminders Timed notification for any upcoming task, deadline, appointment, or activity Telemedicine Meet with patients remotely SMS Messaging Send messages via SMS Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Patient Records Management Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Historical Reporting Information, data and reports that are being tracked over time Imaging and X-rays Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns E-Prescribing Transmit prescriptions to pharmacies electronically Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities EMR/EHR Create and securely store digital patient records Client Management Manage contact details and communication with clients CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Live Chat Ability to chat online in real time Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Email Reminders Reminders sent via email Workflow Management Create, design and manage workflows for repetitive tasks Inventory Management Track and manage inventory levels to maintain proper supply Prescription Processing Enables pharmacists to process single or multiple prescriptions simultaneously Calendar Management Track and manage schedules and meetings via an integrated calendar Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Task Scheduling Track and manage the scheduling of tasks API Application programming interface that allows for integration with other systems/databases Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Patient Intake Patients can register for appointments in advance online Patient Portal Online portal where patients can access information such as health records, treatment plants, etc. Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Electronic Payments Electronically collect payments for goods or services Treatment Planning Create treatment plans that document interventions and outcomes to track patient progress Electronic Signature Digitally sign online documents Document Management Store, manage, and track all electronic documents in a centralized location Payment Processing Accept, record, and reconcile financial transactions Status Tracking Track the status over time for a request, process, asset, or transaction Medical Billing Manage billing and payments for a healthcare provider Document Storage Store and organize documents in a centralized system SOAP notes Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Data Import/Export Import and export data to and from software applications Generative AI Use AI to generate content in the form of text, images, videos, etc. Template Management Create, save, and re-purpose templates for emails, forms, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers Show More ## 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