--- title: Covetrus Pulse Reviews meta_title: 'Covetrus Pulse Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 406 reviews by the users' company size, role or industry to find out how Covetrus Pulse works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 406 scale: '5' date_modified: '2026-08-08' parent_category: name: Veterinary url: https://www.g2.com/categories/veterinary --- # Covetrus Pulse Reviews **Vendor:** Covetrus® **Category:** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 406 ## About Covetrus Pulse Covetrus Pulse is a cloud-based veterinary practice management platform built to unify your practice's workflows, enhance productivity, and let your team spend more time on patient care rather than administrative tasks. Pulse brings together everything your practice needs, from scheduling and medical records to inventory, client communication, and embedded payment processing, into one flexible, connected care environment for increasing efficiency and profitability. It also includes advanced automation and AI features throughout the exam’s journey to improve practice productivity. Key Features & Capabilities: • AI-Powered Automation: Covetrus Pulse was one of the first veterinary tools to deploy AI to streamline daily tasks. It automates workflows (appointment and service reminders SOAP notes and treatment summaries for later review), enabling veterinarians to reclaim an average of 6 hours per week per DVM1 for more meaningful, clinical work. • Robust Practice Management Core: Appointment scheduling; electronic medical records (EMR); inventory tracking; client & reminder communication; integrated payment processing; and reporting & analytics to help identify trends and make data-driven decisions. • Cloud Access & Flexibility: Because it’s cloud-based, your team can access records and manage workflows from any device, whether in the clinic or remotely. That removes the burden of on-site servers, improves resilience, and supports hybrid or mobile workflows. • Treatment Board & Visual Workflow: Offers real-time patient status tracking, treatment planning, and resource scheduling in a visually organized layout. Visual alerts help staff quickly see what needs attention, to maintain momentum through each patient’s visit. • Comprehensive Integration Ecosystem: It supports over 250 third-party integrations, including labs, diagnostics, payment systems, insurance, bookkeeping, and inventory management. This means you can use familiar tools or incorporate specialized apps without switching platforms. Benefits: • Streamlined workflows – built-in integrations for seamless practice management, all in one place and accessible anywhere, anytime. • Staff Efficiency – Manage prescriptions, payments, diagnostics, and more within a single system. • Enhance client loyalty – Covetrus Comms integration streamlines client communications with online scheduling, automated reminders, texting, and more. • Built for the future of your practice – Pulse is highly customizable to fit the way your practice operates. Pulse is innovating more than ever with new capabilities like the real-time patient status tracking Treatment Board and Covetrus AI. Make Pulse the backbone of your practice. 1. Covetrus internal usage data, 2025. ## Covetrus Pulse Reviews ### 1. A work in progress **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I like that there are multiple ways to search for clients. You can search by road name, owner name, pets name. **What do you dislike about Covetrus Pulse?** I hate that you have to click 3 times to get something to print. It should print automatically when you hit the print button. **What problems is Covetrus Pulse solving and how is that benefiting you?** The benefits of being able to log in away from home is a great benefit. I love being able to schedule an appointment when I'm out with friends and they want to make an appointment or need a price on something. I can log in on my phone and schedule them or answer a price question right then and there. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 2. Innovative Cloud Based Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Covetrus Pulse?** The ability to integrate with other software/platforms / and providers make record keeping easier and decreasing time spent having to document. Being able to sync purchase orders with the software allows for easy inventory management. I also love the ability to quickly produce and send vaccine records, medical charts to other facilities/clinics. **What do you dislike about Covetrus Pulse?** There has been more than one occasion in which the ping from the eVet server has been delayed. This creates longer loading times and can make businesses slow down or stop during crucial times. **What problems is Covetrus Pulse solving and how is that benefiting you?** As mentioned before, the system has streamlined inventory ordering and receiving; this has been a great time saver. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 3. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Covetrus Pulse?** User friendly, color coding appointments, being able to navigate the program and get to the same place many different ways **What do you dislike about Covetrus Pulse?** Help is not available on the weekends or evenings **Recommendations to others considering Covetrus Pulse:** N/A **What problems is Covetrus Pulse solving and how is that benefiting you?** Training new staff on the program - is very user friendly for quick training **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 4. I am very happy with eVetPractice for mobile veterinary work. **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Veterinarian/business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Covetrus Pulse?** I like that it is entirely cloud based and can be accessed by all of my devices as long as I have cell phone service. **What do you dislike about Covetrus Pulse?** It would be nice to be able to access some features without internet access. At times my mobile practice is in areas without service so if nothing else I would like to be able to access charges and those upload when i'm back in an area with service. **What problems is Covetrus Pulse solving and how is that benefiting you?** it is very beneficial to have the software with me wherever I go without having to rely on servers or hard drives with me too keep up with information. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 5. Easy, user friendly, could use some improvements. **Rating:** 4.0/5.0 stars **Reviewed by:** Emily P. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Covetrus Pulse?** User friendly, has a tab for everything you need. **What do you dislike about Covetrus Pulse?** Too many tabs sometimes, can't figure out where some things are. Doesn't work well with google chrome. In whiteboard, there can only be one employee selected when it might be for more than one employee. **What problems is Covetrus Pulse solving and how is that benefiting you?** When scrolling over the patient it's nice to see what sex they are before going into account. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 6. Design and Layout lacking but simple yet functional to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Covetrus Pulse?** Simple, easy, and functional to use. Integration is also easy into other 3rd party services **What do you dislike about Covetrus Pulse?** The layout sucks. Its design is bland. The layout of certain thing could improve along with the design. Finding certain things can be challenging. **What problems is Covetrus Pulse solving and how is that benefiting you?** It meets our basic needs. It's far easier to use a web-based program then using Avimark **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 7. Easy to Use but Could Use Some Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Covetrus Pulse?** eVets is a system that is quick to learn, and many functions are helpful to our business. The customer service team is always so helpful and always guide me to solving my issue at the time. **What do you dislike about Covetrus Pulse?** I don't really understand the new update with the pink and blue boxes behind the patient's name. I am never able to find a client using their phone number. **What problems is Covetrus Pulse solving and how is that benefiting you?** We currently do not have any issues. However, we are in the process of making changes to our CO practice and potentially may ask eVets to help make changes as well. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 8. Simple PIMs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about Covetrus Pulse?** Easy to use and clean, good for staff who are new to veterinary medicine. I like that it can integrate with Vet's First Choice but we don't use them anymore. **What do you dislike about Covetrus Pulse?** Single sign-on is annoying; needless updates always only involve graphic changes that are not necessary; the way inventory, procedures, and packages are set up causes problems with accurate inventory recording. There is no mass mark-up increase option. **What problems is Covetrus Pulse solving and how is that benefiting you?** We have not been able to solve any problems using eVetPractice. Most of the things that are supposed to integrate for ease of use don't work properly. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 9. Trey EVet **Rating:** 4.5/5.0 stars **Reviewed by:** Trey P. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I like the way the exams are set up. It makes everything easy to see. **What do you dislike about Covetrus Pulse?** I don't like that the appointment calendar cannot be linked to outlook or Icalendar. I would like to easily be able to see the appointments on my phone and sync. **What problems is Covetrus Pulse solving and how is that benefiting you?** The ability to email appointment reminders has helped a lot. ### 10. Very User friendly and always updating **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Covetrus Pulse?** I love that we are able to configure Evet to our practice's needs when it comes to the wellness plans and our templates for soaps and forms. **What do you dislike about Covetrus Pulse?** Sometimes the communications between different platforms of systems can run into some issues. **What problems is Covetrus Pulse solving and how is that benefiting you?** I really like the addition of the "who got" report. It has helped us with some inventory issues. I am looking forward to the integration of the online pharmacy and the writing back to records. I am also looking forward to the new updates coming out. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 11. Has changed the way we do medicine! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie N. | Receptionist/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** As the main receptionist, the automatic reminders to clients has changed how I do my job. It has been an amazing load that has been taken off my shoulders. **What do you dislike about Covetrus Pulse?** The email reminders that repeatedly go out to clients even when they've already booked appointments with us. **What problems is Covetrus Pulse solving and how is that benefiting you?** Annual appointments and vaccines never used to get booked. Now we have the ease of booking them when they are here at appointments. The reminders are helping us keep all our patients up to date with their vaccines. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 12. evet review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Covetrus Pulse?** it's easy to check people out and store their credit card information emailing clients is easy and I like the pre made templates the help desk is quick and helpful **What do you dislike about Covetrus Pulse?** it takes too many steps to do one task. for example attaching a profile photo for a pet navigating the record is hard. if you want to quickly find something in the history **Recommendations to others considering Covetrus Pulse:** it's an OK program but it does take many steps to complete simple tasks **What problems is Covetrus Pulse solving and how is that benefiting you?** it helps with general record keeping **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 13. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Covetrus Pulse?** If we need help we can just open a chats **What do you dislike about Covetrus Pulse?** Has a lot of prompts to do anything which can me annoying **What problems is Covetrus Pulse solving and how is that benefiting you?** The chat is so helpful **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 14. eVet user for 11 hospital locations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I like that it is cloud based, it is user friendly and we are able to submit feature requests. **What do you dislike about Covetrus Pulse?** I feel like it is very clicky, and the settings page is very cluttered. It takes multiple steps just to get to one part of a medical record or invoicing. Reports are also lacking. They often take a long time to run. **What problems is Covetrus Pulse solving and how is that benefiting you?** They are improving the functionality and view of eVet so it is less clicky and more organized. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 15. review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Covetrus Pulse?** The convenience & easy to navigate, bright colors!! **What do you dislike about Covetrus Pulse?** it frequently crashes, wish it was a shorter shortcut to make things easier **What problems is Covetrus Pulse solving and how is that benefiting you?** it can be complicated to do something simple; benefits are its easy to use when needed **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 16. Great software for Vet med **Rating:** 4.5/5.0 stars **Reviewed by:** Katie T. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** User-friendly system. Online support is always helpful and responds in a timely manner. Multiple ways to do something. **What do you dislike about Covetrus Pulse?** Entering previous vaccines is time-consuming and the financial part can be confusing when looking at past invoices etc. **What problems is Covetrus Pulse solving and how is that benefiting you?** All and any! Online support is always very helpful! **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 17. User friendly cloud bases system **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah Ann Z. | DVM, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Covetrus Pulse?** Very user friendly and able to access my patient records from anywhere. Tech support/customer service is very helpful. **What do you dislike about Covetrus Pulse?** Only issue 2 years in is that some features are not as customizable as described in sales pitch. **What problems is Covetrus Pulse solving and how is that benefiting you?** Better inventory control. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 18. Decent veterinary software but too many steps **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Covetrus Pulse?** I appreciate the many features eVet offers for our paperless practice. The customer service is also generally very good during their regular business hours. **What do you dislike about Covetrus Pulse?** Many simple tasks require several steps to complete them which slows down the process. This can be frustrating at our busy practice. I have also had problems with eVet having a glitch when doing transactions in the financial history. In these instances they usually have to be resolved by eVet and cannot be corrected in the hospital end. This can be problematic when eVet customer service is closed. **What problems is Covetrus Pulse solving and how is that benefiting you?** EVet offers a fairly comprehensive veterinary software that allows us to keep complete electronic medical records. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 19. Online practice management system does it's job well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Covetrus Pulse?** The features are thorough, the customer service is helpful, and it integrates decently with many other programs. **What do you dislike about Covetrus Pulse?** Every time Chrome updates, we struggle to fix connection with our Dymo label maker. There are sometimes too many clicks to get where I need to go. **Recommendations to others considering Covetrus Pulse:** It's a pretty good practice management system for a small clinic. **What problems is Covetrus Pulse solving and how is that benefiting you?** Access from outside the clinic is great. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 20. Evet Practice is a great and easy software to use for Veterinary practices. Would recommend. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I like how easy it is to make appointments and all of the shortcuts to create clients/patients. **What do you dislike about Covetrus Pulse?** Sometimes it is slow and does not work if you have two or more tabs open at a time which makes it hard to multitask at times. . **What problems is Covetrus Pulse solving and how is that benefiting you?** They have helped us with troubleshooting our dymo printers when they are not working and when Evet goes down. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 21. Practice Management Software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Covetrus Pulse?** Regular updates, relatively easy to use interface for regular users. Robust for admin users, though it might be challenging to find what you're looking for. **What do you dislike about Covetrus Pulse?** Does not do dog daycare scheduling very well. Convoluted and challenging to schedule multiple appointments in advance. **What problems is Covetrus Pulse solving and how is that benefiting you?** It's better than paper records. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 22. eVet Practice has been a very practical solution for my practice. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2021 **What do you like best about Covetrus Pulse?** The ability to access the software on the fly. **What do you dislike about Covetrus Pulse?** That the platform is entirely web-based, so there is no access when I am in an area without cellular service. **What problems is Covetrus Pulse solving and how is that benefiting you?** I have not solved any outstanding problems with eVetPractice. I appreciate the reasonable cost, as I do mostly pro bono work now. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 23. eVet Practice Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Covetrus Pulse?** The Whiteboard & callback boards are extremely useful. Ease of making appointments **What do you dislike about Covetrus Pulse?** Inventory modular is klunky & does not allow you to make corrections. Everything is very clicky. Carpal Tunnel any one? Report section could use improvement **What problems is Covetrus Pulse solving and how is that benefiting you?** We have gone paperless **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 24. EVet the cloud based veterinary practice software has improved work flow and patient care **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Covetrus Pulse?** The whiteboard feature is excellent, allowing you to know where all your patients in the building are, and to have better communication with staff and clients. The quick invoicing feature allows for inputting charges for multiple patients under the same client. EVet integrates with smartflow, allowing for missed charges from hospitalizations and treatments to be accounted for and recorded in the medical history. EVet also syncs with Cubex technology allowing for inventory management on smaller items that can be easily forgotten about in charging, like suture, laparotomy sponges, etc. **What do you dislike about Covetrus Pulse?** There are a lot of extra steps to do very common tasks, with minimal shortcut options. There are often multiple clicks involved to get to the desired page, whether it be the patient history or the treatment charging page. The invoicing takes some time to get used to. When the internet goes down for whatever reason, you are completely unable to function as your entire system is cloud based. So you can't view a history, check a patient in, or make appointments. **What problems is Covetrus Pulse solving and how is that benefiting you?** Communication issues in the hospital have improved with the use of the whiteboard feature. This feature has also improved callbacks to our clients which improves patient care quality. EVet does integrate with smartflow, which is nice because it does catch some possibly missed charges from treatments and hospitalizations. EVet also syncs with the Cubex and can help the hospital find missed charges and keep better track of inventory that way. ### 25. {"translation":"Good"} **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Covetrus Pulse?** Evet works very well and is easy to use. **What do you dislike about Covetrus Pulse?** The only thing I struggle with on Evet is activating login/password for clients. **What problems is Covetrus Pulse solving and how is that benefiting you?** Evet's tech service helps me solve the issues with activating the payment portal. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 26. There are several things that I have been asking for for YEARS that still are not implemented. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Covetrus Pulse?** I like that the instant updates are automatic and do not cost extra **What do you dislike about Covetrus Pulse?** I think there is way too much focus on the look rather than the functionality **What problems is Covetrus Pulse solving and how is that benefiting you?** Cloud based is great **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 27. Overall, it’s a great software, but at times has extra steps can be tedious and inefficient. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about Covetrus Pulse?** Cloud-based, integrations, customizable. **What do you dislike about Covetrus Pulse?** Too many steps so not workflow efficient. **Recommendations to others considering Covetrus Pulse:** Customize and all of the available templates (documents, emails, exams, etc.) and packages specifically for your practice in the beginning. As well, add all of your forms for signatures. It will make work flow so much easier. **What problems is Covetrus Pulse solving and how is that benefiting you?** Creating custom templates and using merge fields really help make medical records easier to complete. I also use packages to help front desk staff quote for visits. **Official Response from Rachelanne Yuza-Hansen:** > Thank you for sharing this great feedback. We are always looking for ways to make our software more efficient and we'll share your comments with the development team. ### 28. eVet **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Digital records Ease of use Home screen schedule **What do you dislike about Covetrus Pulse?** Inability to go back a screen or have multiple screens open at one time. Invoicing/treatment. **What problems is Covetrus Pulse solving and how is that benefiting you?** Missing paper charts are no longer a problem. No more illegible hand writing **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 29. EVet Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Covetrus Pulse?** EVet is very easy to teach to new staff. From the medical records to the checkout process, everything is very user-friendly. Having the ability to chat with customer service at any time is very helpful. **What do you dislike about Covetrus Pulse?** Not any significant dislikes about the system. Since it is a cloud-based program it does take a few min longer to open files and print items. **What problems is Covetrus Pulse solving and how is that benefiting you?** It is great to have our Antech lab system integrated with eVet. **Official Response from Rachelanne Yuza-Hansen:** > Thank you for taking the time to write a review. Hearing what features you most enjoy allows us to better understand the challenges you face and how our product can help. Thanks again! ### 30. Great software and easy to use/understand **Rating:** 4.0/5.0 stars **Reviewed by:** Amy Wlodkowski J. | Veterinary Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Putting in medical records, so it's accessible for everyone to see, lab integration, email reminders for owners **What do you dislike about Covetrus Pulse?** Having to open a new window to put in a prescription label **Recommendations to others considering Covetrus Pulse:** 100% reccomend **What problems is Covetrus Pulse solving and how is that benefiting you?** More efficient than previous software. ### 31. overall happy with cloud based, user interface and connectability/speed has frequent issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Covetrus Pulse?** Cloud base makes for easy access, chat function super helpful for quick fixes **What do you dislike about Covetrus Pulse?** Too many clicks to get where you want - seems like developed by computer coding-minded people and not necessarily medically minded people. We have frequent connectivity issues, and we have no other website/internet issues **What problems is Covetrus Pulse solving and how is that benefiting you?** Ease of storage and communication of medical records and eliminates the need for a computer server in house and dealing with hardware upgrades **Official Response from Rachelanne Yuza-Hansen:** > Glad to hear you are enjoying the benefits of having a cloud-based PIMS. Have you talked to our support team about the connectivity issues? There are a number of factors that could be causing this. We will share your feedback with the team. ### 32. eVet Practice Review **Rating:** 4.5/5.0 stars **Reviewed by:** Caitlyn H. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Easy to read, being able to color code appointments is very helpful **What do you dislike about Covetrus Pulse?** Sometimes gets really glitchy and wipes out my notes **What problems is Covetrus Pulse solving and how is that benefiting you?** Very easy to stay organized and keep in touch with clients **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 33. eVet is pretty user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** While it does sometimes lag, the program is very well organized. **What do you dislike about Covetrus Pulse?** I do wish that when uploading documents, it could upload as the name of the document. For Previous medical history, this could make it easier. **What problems is Covetrus Pulse solving and how is that benefiting you?** The problems I've noticed the most are the program getting overwhelmed and being slow. It is usually fixed quickly when we reach out to support. Over all the program is user friendly. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 34. Evet practice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** User friendly, cloud based software, can access from anywhere **What do you dislike about Covetrus Pulse?** Hard to monitor and track inventory, have to re-title emails sent in the medical record **What problems is Covetrus Pulse solving and how is that benefiting you?** Paperless practice is much more efficient **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 35. LOVE LOVE LOVE LOVE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** How user-friendly it is and how easy it is for new employees to learn it. **What do you dislike about Covetrus Pulse?** all the random updates that sometimes don't make sense **What problems is Covetrus Pulse solving and how is that benefiting you?** we are almost completely paperless ### 36. Love Evet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Covetrus Pulse?** Very easy to use, was seamless to implement. Training was good, support has been excellent. **What do you dislike about Covetrus Pulse?** Could expand on search modules, have better options to pick specific items. Still no anesthetic log. Two people can be in invoice at the same time **Recommendations to others considering Covetrus Pulse:** Switch now, you will regret waiting **What problems is Covetrus Pulse solving and how is that benefiting you?** very efficient, staff love it. Affordable. Awesome to use on a mobile device, updates are seamless. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 37. eVetPractice is awesome! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** It's a good program that does not crash unlike Cornerstone or Navator. If you have any issues, the chat support feature is convenient and the tech support answers extremely fast. **What do you dislike about Covetrus Pulse?** It's slightly annoying to have to select a doctor every time you view a new page, but that's just finding something to complain about. **What problems is Covetrus Pulse solving and how is that benefiting you?** No crashing and it's quicker to look up client and pet information ### 38. pleasantly surprised **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2020 **What do you like best about Covetrus Pulse?** first of all, I used Avimark for 25 years in my brick and mortar practice that I sold in November 2019; I recently started a mobile housecall practice and needed a cloud based software; eVet fit the bill perfectly; not only cloud based and hence with a broadband card in my laptop I can access it anywhere, but I didn't have to buy the software; I am able to sign on to use if for a monthly fee; **What do you dislike about Covetrus Pulse?** what I dislike is simply that I had to learn a brand new software program (that wasn't avimark); I have put in suggestions already for how I think they can improve eVet, but basically it is a problem of trying to teach an old dog new tricks, and I am slowly learning my way around; **What problems is Covetrus Pulse solving and how is that benefiting you?** please refer back to the two previous answers; their support staff is fantastic; only wish someone was available on at least Saturday morning; when you have a question and you have to wait from Friday night to Monday morning, it is a little discouraging; ### 39. good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** online presence is good ability to access at home **What do you dislike about Covetrus Pulse?** Some features that we have suggested have not been implimented **What problems is Covetrus Pulse solving and how is that benefiting you?** Easier management less staffing **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 40. Easy use, but the accounting and reporting need wowrk **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica L. | Community Clinic Director , Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Covetrus Pulse?** How easy it is to use and teach new people to use! **What do you dislike about Covetrus Pulse?** the accounting aspect and reporting does not meet our ability to run reports and analyze our numbers. **What problems is Covetrus Pulse solving and how is that benefiting you?** The doctors and techs are easily able to move from one appointment to the next making our flow more efficient. ### 41. Good for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Multiple ways to get important information. Able to customize patient soaps and history forms **What do you dislike about Covetrus Pulse?** Wish they could put patient information on top bar so what ever page your on you can see patient name , sex age and weight would be helpful **What problems is Covetrus Pulse solving and how is that benefiting you?** Sending out vaccine and other important reminders . Invoices are easy for clients to read. ### 42. Disappointed and Dismayed... **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Covetrus Pulse?** Its colorful... Integration continues to improve. **What do you dislike about Covetrus Pulse?** Design of workflow is dismal, excessive clicking to get to any workplace, very disappointed in connectivity issues (constantly crashing...), and highly disappointed in note/medical record section. **What problems is Covetrus Pulse solving and how is that benefiting you?** Not many. Often have scheduling issues and double bookings due to excessive clicking to get to work space. **Official Response from Rachelanne Yuza-Hansen:** > I'm sorry you're having difficulty with our software and connectivity issues. Have you contacted our support team to discuss? We will make sure that your feedback gets to our development team, but please reach out if we can be of assistance. ### 43. It works but there are a lot of things that need to be fixed to make it easier on the staff **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Keeps everything in order appointment wise **What do you dislike about Covetrus Pulse?** It lags a lot causing delays when checking people out or just simply trying to add charges **What problems is Covetrus Pulse solving and how is that benefiting you?** Refer to the question above with problems. I do not know how those can be fixed but it would make it faster to check people out **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 44. EVet is easy to learn and navigate. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Evet is easy to learn and navigate. Their online chat support staff usually can fix issues immediately, and if they can't, the problem is escalated and solved promptly. **What do you dislike about Covetrus Pulse?** Evet does not support text reminders at this time. **What problems is Covetrus Pulse solving and how is that benefiting you?** Integration with Smartflow & Cubex ### 45. Very Happy with eVet Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Megan D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2020 **What do you like best about Covetrus Pulse?** I like that eVet Practice is intuitive and easy to use while offering a robust platform for record keeping and reports. It's affordable, easy to work with, has a great reputation and excellent customer service. **What do you dislike about Covetrus Pulse?** We transferred our data from a newer Cloud based program and there were some kinks to be worked out with the data conversion (e.g. reminders didn't translate perfectly in some cases). **What problems is Covetrus Pulse solving and how is that benefiting you?** Inventory tracking is much better with eVet than our previous software. I love the simple things that seem well thought out, for example, you can see the patient's weight from the window that prescriptions are entered; you can add document and exam templates to save time; and I have never had an issue with the program slowing down whereas a server-based program that 'I used to work on would get hung up all the time. My accountant is happy with the reports that we can generate. ### 46. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Covetrus Pulse?** I love how quickly I can get help with any questions I might have. **What do you dislike about Covetrus Pulse?** There is nothing that I can think of that I dislike. **What problems is Covetrus Pulse solving and how is that benefiting you?** Organizing appointments is very easy and user friendly **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 47. Easy to use comprehensive software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Preset templates and documents that are easy to customize. **What do you dislike about Covetrus Pulse?** The calendar is not flexible enough for all purposes. **What problems is Covetrus Pulse solving and how is that benefiting you?** It is helping to keep better track of inventory. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 48. Evet Practice software review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2020 **What do you like best about Covetrus Pulse?** cloud based , easy to get many places using many different ways. ie- medical records- call back notes, client notes, charges etc. Patient monitoring section , integration with antech and Idexx with only a few steps and covetrus ordering integration **What do you dislike about Covetrus Pulse?** by far not having preloded forms and inventory items. Having to make all new Docs. Uploading documents pdf only, having to click on patient in the upper bar to refresh to get to that patient MR again, I dont really like the estimate format and bundles you have to make, maybe because this is new software to me I dont know all the ins and outs. **What problems is Covetrus Pulse solving and how is that benefiting you?** Inventory but it is a step by step process as only Covetrus is integrated ### 49. In modern times, you need a web-based practice management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2020 **What do you like best about Covetrus Pulse?** The cloud-based system means that you can access the platform (and you patient records) from any device with internet access, anytime, anywhere. While this might seem more ideal for a mobile practice, we are a typical brick and mortar hospital - but it is extremely valuable to be able to access records and schedules even when we are not physically in the office. What I like best is that our system does not rely on our local network of computers - as long as I can access the internet, I can access our records. **What do you dislike about Covetrus Pulse?** What is best can also occasionally be a disadvantage. When dependent on the internet, there are factors that affect performance that are beyond your control. We occasionally have periods where the system runs slow, or hangs up, or does not respond - and we have to trouble shoot to figure out, is the problem our hospital modem, or router, or switch, or is it a problem with our Internet Service Provider, or is it a problem with eVetPractice and their server computers? These are not insurmountable but happen often enough to be an annoyance. **Recommendations to others considering Covetrus Pulse:** I participated in demo versions of at least three web-based systems for our veterinary practice before deciding on eVetPractice and I would encourage anyone considering a change to do so as well. I will opine that the tech support for eVP was and has continued to exceptional - you WILL need tech support and probably fairly often at least initially, so it is imperative that they are efficient and proficient (AND maintaining a good attitude is appreciated as well). Any change in practice management system will appear daunting but we had a great transition experience and we would NEVER go back to what we had before. **What problems is Covetrus Pulse solving and how is that benefiting you?** We made the switch from paper records to electronic medical records with eVetPractitce - and the biggest problems solved were lost records (we don't have those any more!) and difficult to read handwriting (also eliminated - although typographic errors are common, we can always read the entries!). Other benefits in record-keeping is that with a codified electronic medical record it is easier to standardize your records - every doctor enters a SOAP format record every time so it forces (much more so than paper records) a doctor to be complete with entering exam findings, make an assessment, and formulate and document and plan. This would be helpful even for a single doctor practice to improve record keeping... and for a practice with multiple doctors it is extremely beneficial. ### 50. eVetPractice - the best decision we could've made! **Rating:** 5.0/5.0 stars **Reviewed by:** Joni A. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Covetrus Pulse?** We love that we can access of data from anyway, anytime. Customer support is awesome! They listen and are quick to respond. Chat feature is a game changer. Software is being evaluated and updated often. This software has increase our efficiency in our already very busy practice. **What do you dislike about Covetrus Pulse?** We would like to see more customization within reports and statements. But the pros definitely outweigh the cons. Haven't looked back after leaving our old practice management software. There are times when access to internet is limited and we are unable to access our software on our in-clinic terminals - though rare, it can be a stressful time when access is limited, but usually we are able to access with a cellular phone or tablet. **What problems is Covetrus Pulse solving and how is that benefiting you?** Access twenty-four hours/seven days a week to patient records and scheduling. Makes after hours and farm calls a breeze. Integrates perfectly with our laboratory machines and other third party vendors like AllyDVM. We are able to continually modify our standard procedures which lead to increased efficiency. ## Covetrus Pulse Discussions - [May you please make it easier to view previous exams while doing one.](https://www.g2.com/discussions/may-you-please-make-it-easier-to-view-previous-exams-while-doing-one) - 1 comment, 1 upvote - [What is Covetrus Pulse used for?](https://www.g2.com/discussions/what-is-covetrus-pulse-used-for) - 1 comment - [How do most eVet users rate this software overall (e.g. like, dislike, other)?](https://www.g2.com/discussions/27140-how-do-most-evet-users-rate-this-software-overall-e-g-like-dislike-other) - 1 comment - [View Covetrus Pulse pricing details and edition comparison](https://www.g2.com/products/covetrus-pulse/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+13%3A46%3A13+-0500&secure%5Bsession_id%5D=2c1e9e7b-acc2-4620-9535-0149e131aed6&secure%5Btoken%5D=2b3a740979d665c230e8ecb0cfa791fdf4ee684f40dec00a93398d68501ccea0&format=llm_user) ## Covetrus Pulse Integrations - [Covetrus VetSuite](https://www.g2.com/products/covetrus-vetsuite/reviews) - [Covetrus vRxPro®](https://www.g2.com/products/covetrus-vrxpro/reviews) - [IDEXX Web PACS](https://www.g2.com/products/idexx-web-pacs/reviews) - [Otto](https://www.g2.com/products/otto-vet/reviews) - [PetDesk](https://www.g2.com/products/petdesk/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapport](https://www.g2.com/products/covetrus-rapport/reviews) - [Trupanion](https://www.g2.com/products/trupanion/reviews) - [VetConnect Plus](https://www.g2.com/products/vetconnect-plus/reviews) - [Vetcove](https://www.g2.com/products/vetcove/reviews) - [Worldpay](https://www.g2.com/products/worldpay/reviews) ## Covetrus Pulse Features **Agentic AI - Veterinary Practice Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Appointment Scheduling - Self Service Portal - Communication Management - Reminders - Telemedicine - SMS Messaging - Customer Database - Patient Records Management - AI Copilot - Third-Party Integrations - Historical Reporting - Imaging and X-rays - Reporting & Statistics - E-Prescribing - Activity Dashboard - EMR/EHR - Client Management - CRM - Confirmations/Reminders - Live Chat - Alerts/Notifications - Email Reminders - Workflow Management - Inventory Management - Prescription Processing - Calendar Management - Invoice Management - Task Scheduling - API - Accounting - Patient Intake - Patient Portal - Charting - Electronic Payments - Treatment Planning - Electronic Signature - Document Management - Payment Processing - Status Tracking - Medical Billing - Document Storage - SOAP notes - Data Import/Export - Generative AI - Template Management - Billing & Invoicing ## Top Covetrus Pulse Alternatives - [Cornerstone Practice Management](https://www.g2.com/products/cornerstone-practice-management/reviews) - 3.8/5.0 (62 reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) - 3.9/5.0 (26 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)