Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Impromed, a great tool. "
4/5
What do you like best about Covetrus Impromed?

Ease of use, easy to create appointments, easy to log inventory. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

Our clinic doesn’t utilize all of the functions/options that impromed provides, which takes up a lot of space. Review collected by and hosted on G2.com.

Rachel H.
RH
Rachel H.
Veterinary Technician
Veterinary
Small-Business (50 or fewer emp.)
"New impromed user "
4/5
What do you like best about Covetrus Impromed?

The simplicity of the design layout. It’s similar to windows X and the Mac OS layout. The icons are color coded and the platform is user friendly Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

Pop up notes can’t be disabled, the lab requests don’t automatically print out. It freezes if too many computers have the program open. Review collected by and hosted on G2.com.

Verified User in Veterinary
AV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Infinity Review"
4.5/5
What do you like best about Covetrus Impromed?

Reports, customizable features (discharges, invoices, reports, etc), ease of use, ability to have multiple open modules running Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

Support is hit or miss and has been lacking lately, unable to completely delete or erase things from different modules, can be confusing to learn at first Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Good program but could be more user friendly"
3.5/5
What do you like best about Covetrus Impromed?

I like that everything needed is accessible. It's very quick once you get used to it. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

It's got a tough learning curve. Also having to make sure the patient is active can be difficult because if not, all the work you did is wasted as there's no way to copy all of the charges into another account Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Impromed"
2.5/5
What do you like best about Covetrus Impromed?

It is very beneficial to have inventory included in the software. Appointment color coding is also helpful Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

You have to click through a lot of tabs to navigate the system. This system seems to have a lot of uses but its capabilities are not obvious to users Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Mid-Market (51-1000 emp.)
"Easy system"
4/5
What do you like best about Covetrus Impromed?

Very user friendly. Even after months away from the system, it is easy to jump back into using. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

Nothing so far that I do not like, though I do not often work with the billing sections. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Love software"
4.5/5
What do you like best about Covetrus Impromed?

Ease of use, and the user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

Slowness of applications, sometimes can have glitching/ loss of data Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Impromed Infinity"
3.5/5
What do you like best about Covetrus Impromed?

I love the modules and the individual desktop options. This allows you to see it up to cater to your work or eye habits. Very customizable. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

That the modules for the desktop don't always go back the way you saved them to be. And also, there is a lag between stations when you log in. Review collected by and hosted on G2.com.

Verified User in Veterinary
AV
Verified User in Veterinary
Mid-Market (51-1000 emp.)
"Impromed Infinity"
0/5
What do you like best about Covetrus Impromed?

The amount of customization available to customers. I can change most basic forms and the way the database is set up. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

VERY glitch, support is poor and costly, updates are few and often cause complete crashing. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Great Product"
3.5/5
What do you like best about Covetrus Impromed?

I like the user friendly interface and ease of the system. Review collected by and hosted on G2.com.

What do you dislike about Covetrus Impromed?

The speed can be slow and their is some glitches that occur when selecting patient accounts. Review collected by and hosted on G2.com.