Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Great customer service."
5/5
What do you like best about Covercy One?

The customer service is excellent. Shiri and Micky are always willing to help when something isn't working property, take suggestions to improve the LP and GP experience. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

I don't dislike anything. Sometimes the site can be slow to load. We have occasional issues with the software but Micky and Shiri work hard to fix the issues quickly. Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

We're thrilled to hear that you've had an excellent experience with our customer service team, especially with Shiri and Micky. We appreciate your feedback and are constantly working to improve the LP and GP experience. We apologize for any inconvenience caused by the occasional slow site loading and software issues, but rest assured that we are dedicated to resolving these issues promptly. Thank you for choosing Covercy!

Eyal R.
ER
Eyal R.
Memebr
Small-Business (50 or fewer emp.)
"Good service, makes life easier in managing communication and distributions of a fund"
5/5
What do you like best about Covercy One?

Ease of use. After you get the hang of it it makes life simple. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

Waterfall and distribution calculations can be improved, although this might be different for every different fund and activity. Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

We're happy to hear that Covercy is helping you manage communication and distributions effectively. We will definitely take your feedback on the waterfall and distribution calculations into account as we continue to enhance our platform.

Paltiel R.
PR
Paltiel R.
Project Manager
Small-Business (50 or fewer emp.)
"Great team effort was with me every step of the way!"
5/5
What do you like best about Covercy One?

Platform is user friendly and a great and easy effiecient way to invite investors Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

the dropbox docusign feature could be a little more updated in my opinion but its not on them its a 3rd party. Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

Thanks for the great review Paltiel! We feel that we are an extension of your team. Covercy wants you to grow your business not your headcount.

Robert E.
RE
Robert E.
Principal
Small-Business (50 or fewer emp.)
"Covercy Review"
5/5
What do you like best about Covercy One?

The Covercy team is extremely responsive and accessible for any questions with product support. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

I do not have any dislikes. So far, our experience has been good. Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

It's great to hear that Covercy has improved how you pay and report to your investors. We're committed to providing solutions that benefit our customers.

Ahmed A.
AA
Ahmed A.
Consultant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"i would recommend it to a friend in a different market"
3.5/5
What do you like best about Covercy One?

how easy it is to use, implment and operate on with team members. also neat design. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

it could be huge in the MENA region if it supports arabic language, this and other things related to market awarness of such tools isn't really there. Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

It's great to hear that Covercy is helping to automate the distribution of funds and provide peace of mind to everyone involved. We appreciate your support and recommendation.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"User"
4/5
What do you like best about Covercy One?

I like the distributionsl functionality of the system and in addition the ease and ability to transfer money online. in addition mike mcmenamin has been super helpful thorughout the process Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

No real downsides I've experienced yet - maybe the login feature to investors and how fast that is could be quicker streamlined process Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

We're thrilled to hear that Covercy is helping you with raising capital and distribution management. We appreciate your feedback and will continue to strive for excellence in our services. Mike is one of the best - 1000%. Thanks for working with Mike,

Verified User in Real Estate
ER
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Covercy has been great for our company!"
4.5/5
What do you like best about Covercy One?

Ease of use, detailed user interface, smooth integration and good customer support - also good clarity and detail on bank accounts and distribution details, which is critical for us. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

Here and there, certain user features are missing - minor, but would be a game changer to have in the future. Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

Thank you for your positive feedback! We're glad to hear that you find Covercy easy to use and that it has a detailed user interface. We're taking note of your suggestions for additional user features. It's great to hear that Covercy is helping with your quarterly distributions, investor reporting, and fund raising.

WW
William W.
Analyst
Small-Business (50 or fewer emp.)
"Worth what we paid"
2/5
What do you like best about Covercy One?

It's cheap. Not expensive. Their teams are great. The product could really use some work to make it easier on investors. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

I don't like that it's not easy to sign docs. They need to autopopulate more information. The whole process should be way more custom Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

Thank you for sharing your feedback! We're glad to hear you find Covercy affordable and appreciate our team. We understand your concerns about the ease of signing documents and the need for more customization. We're continuously working to improve our platform to better serve our users. Your input is valuable to us, and we will take your suggestions into consideration for future updates. If you have any specific features or improvements in mind, please feel free to share them with us. We're here to assist you with any questions or issues you may have. Thank you for choosing Covercy for your investor portal needs!

Verified User in Investment Management
AI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Loaded with features and great relations"
5/5
What do you like best about Covercy One?

On top of their great features, they have great relationships with their clients. They make sure that everything is handled well. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

I have not found anything that I did not like about Covercy Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

We're glad to hear that Covercy is helping to facilitate your fund management and streamline your processes. Thank you for your kind words!

Verified User in Real Estate
ER
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Covercy has been a great tool for a new platform that is looking for efficient growth."
4/5
What do you like best about Covercy One?

Covercy provides my investors with a transparency and communication tool for their investment. It also provides an efficient banking solution for contributions and distributions. Review collected by and hosted on G2.com.

What do you dislike about Covercy One?

Covercy is a growing platform that over time will continue to improve all of their product. Review collected by and hosted on G2.com.

Response from Tara Lavelle of Covercy One
Edit edit

It's great to hear that Covercy is solving the problem of investor transparency and communications. We're dedicated to enhancing our products and services to further benefit our users. Thank you for your valuable input.