--- title: Coveo Reviews meta\_title: 'Coveo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 142 reviews by the users' company size, role or industry to find out how Coveo works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 142 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Coveo Reviews & Product Details Visit Website Coveo is the AI-Relevance platform behind intelligent search, recommendations, personalization, conversational experiences, and agentic AI. Coveo connects enterprise content across systems and uses AI to deliver the most relevant answers, information, and products for every user and context. Leading organizations use Coveo to improve self-service, drive revenue, boost productivity, and power trusted AI experiences across commerce, service, websites, and the workplace. * * * Product Website Coveo Seller [Coveo Solutions Inc](https://www.g2.com/sellers/coveo-solutions-inc) Discussions [Coveo Community](https://www.g2.com/products/coveo/discuss) Solution Type All-in-One Overview by IT Accounts Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/coveo/pricing) ## Coveo Integrations (16) What do users say about integrations? Verified by Coveo [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon QuickSight ](https://www.g2.com/products/amazon-quicksight/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Web Services AI ](https://www.g2.com/products/amazon-web-services-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AppDirect ](https://www.g2.com/products/appdirect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 Copilot ](https://www.g2.com/products/microsoft-microsoft-365-copilot/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Copilot Studio ](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Openai ](https://www.g2.com/products/openai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Optimizely ](https://www.g2.com/products/netspring-optimizely/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Commerce Cloud ](https://www.g2.com/products/sap-commerce-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow Connector ](https://www.g2.com/products/servicenow-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sitecore ](https://www.g2.com/products/sourceved-consultancy-services-sitecore/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) Show More ![Ellie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ellie D.") ED Ellie D. Group Digital Personalisation Manager Enterprise (\> 1000 emp.) 3/9/2021 "A great universal tool to have" 5/5 What do you like best about Coveo? The people! The wide variety of offerings of the tools such from personalisation to a/b testing. The can-do attitude when we come with ideas/briefs. The on-going development. The regular business reviews. The thought out opportunities for us specifically. The ease of the platform. The support team and the supporting documentation. Review collected by and hosted on G2.com. What do you dislike about Coveo? Project timelines could be improved to help us manage expectations within the business Review collected by and hosted on G2.com. Recommendations to others considering Coveo: To take a look at all the opportunities that Qubit has to offer Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? Where to go next - the support that is provided to help us understand where as a business what experience we could try next Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gareth R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gareth R.") GR Gareth R. Chief Digital Officer (CDO) Enterprise (\> 1000 emp.) 12/19/2014 "A great tool to measure incremental conversion activities and software impact" 4.5/5 What do you like best about Coveo? Qubit allows us to truly do randomised AB tests to show true incrementality. In addition their out of the box optimisation tools such as Social Proof can be shown to deliver ROI on an ongoing basis. Review collected by and hosted on G2.com. What do you dislike about Coveo? Nothing that I dislike about the relationship or tool, they are professional and the tool is good. Review collected by and hosted on G2.com. Recommendations to others considering Coveo: There are similar tools but the simplicity of Qubit and the fact that the ownership lays on the business side for utilisation makes the costs lower, but means you do need an in house team to fully get the full worth. Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? We are removing barriers to conversion on the site. Some of the simple tests have shown conversion increases that equate to 6 figure revenue increases Review collected by and hosted on G2.com. Show More 3/12/2021 Validated ReviewerIncentivizedSource: G2 invite ER Edson R. Small-Business (50 or fewer emp.) 12/16/2020 "A smarter business search and interpretation." 4.5/5 What do you like best about Coveo? I like and use Coveo, because it provides highly categorized functions in intelligent areas, since it provides necessary and relevant information, for objective argumentation, when it comes to interactions with superiors within an organization if it is an employee, or in external environments to the company, being very useful to guarantee a more effective percentage when giving an opinion on a particular topic, being one of my favorite aspects, in relation to this intuitive software with advanced indexing features. data, for these operations, for a well structured purpose. Review collected by and hosted on G2.com. What do you dislike about Coveo? The new updates in the user interface are totally cumbersome and timely, since it presents a bad design when making changes based on the commercial requirements that are required for the complex stabilization of an ongoing negotiation, which is a Problem that needs an update, to solve these problems, which can slow down the entire work process, mentioning that the analytics in lower versions is very poor in offering outstanding news. Review collected by and hosted on G2.com. Recommendations to others considering Coveo: Coveo works in a fantastic way, when a road map of the systems is maintained, with which it plans to develop its operations for the extraction and indexing of relevant data, for the virtual public that is registered on a particular platform, mentioning that although it is quite delicate according to its implementation, its work processes are executed wonderfully, guaranteeing intelligent actions, for obtaining balanced and coherent information for the most part. Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? We use this software throughout the business platform that we acquire, as a general search system, of all the details that we keep current, precisely so that each user can determine what we do, offering outstanding news of the successes that we have obtained up to currently, which provided us with useful tools to index all the disparate data found in the company we acquire, allowing in more explicit terms, a central place to search for relevant information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sara-Lou R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara-Lou R.") SR Sara-Lou R. Online Manager UK & Ireland, MAC Cosmetics Small-Business (50 or fewer emp.) 2/26/2021 "Let’s you personalise your personalisation" 4.5/5 What do you like best about Coveo? Clear communication from the team, opportunity to develop ideas further and great discussions on what optimisations can be made further Review collected by and hosted on G2.com. What do you dislike about Coveo? At times, the length of time for SOW creation and roll out of proposed plans. It still the best I’ve experienced though. Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? Combatting the limitations our CMS platform has whilst elevating the CX our customers have on site. In particular, being able to solve for specific gaps in our sites UX to improve conversion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Miguel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel M.") MM Miguel M. CRO & Analytics manager Enterprise (\> 1000 emp.) 5/11/2021 "Qubit offers a great UI to code experiences, and a powerfull API with tons of resources" 4.5/5 What do you like best about Coveo? Coding platform user interface, API resources Review collected by and hosted on G2.com. What do you dislike about Coveo? Results analys is poor within the platform, there is a lack of segmentation options Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? Qubit is our A/B testing and personalization tool, helping us to show relevant content to our users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Felipe A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe A.") FA Felipe A. Chief Digital Officer (CDO) Small-Business (50 or fewer emp.) 5/25/2021 "Advanced Platform that does everything you need. One stop shop for personalization." 4.5/5 What do you like best about Coveo? Personalization, Segmentation, Product Recommendation, Product Discovery, AB Testing all in one Review collected by and hosted on G2.com. What do you dislike about Coveo? Templates need to be built vs ready out of the box Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? Personalization & Segmentation - 1 to 1 customer journey Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JK James K. System Analyst Mid-Market (51-1000 emp.) 9/5/2020 "Great tool very complete and good." 4.5/5 What do you like best about Coveo? What is most noticeable in the operational functions of Coveo, are its fast search results, being one of the things that I also love to a great extent, when we go to this software, its speed and precision of the investigations web, they are wonderful, with massive data, which allow you to exercise their functionalities, without any kind of eminent problem, highlighting that it includes total ease, when carrying out these processes, for a particular objective, for the balanced purposes for which they wish to carry out your inquiries, with this innovative method. Review collected by and hosted on G2.com. What do you dislike about Coveo? It should be determined that on the one hand, although their investigative processes are mostly agile, negatively, we can underline that their disadvantages include an optimal and coherent order, for a good search, and thus guarantee the complete experience, which this system should provide, to any user who wishes to use it, because in other similar topics, that is, their indexing systems are not in their environment, coupled and organized, since their responses are random. Review collected by and hosted on G2.com. Recommendations to others considering Coveo: It is an excellent tool to search for large sources of information, which are useful for your benefit, in the strategy, agile of your business establishment, you can count on any search you decide to carry out, because this software will guarantee your investigation, in a completely quickly, and any relevant topic that you need, so it is also to extract personal elements, from each of the clients that you have in your company, to determine what their preferences are, to become interested in your program, being useful in the same way, as a kind of user traces. Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? We provide the solution for powerful searches of different data, of our website, and even relevant information that it has in its design, to reinforce certain topics in a successful way, filtering outstanding news from each of the clients that We have registered in the platforms, to create profiles and documents, most of all it is used by the department that we have at disposal, which is made up of a large team of web application developers, who use this product more frequently, to be notified, about the items on offer, to determine with what design your required resources need, or how you like them for your convenience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Stuart M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stuart M.") SM Stuart M. Digital Analytics Lead Mid-Market (51-1000 emp.) 5/26/2021 "Qubit review - Stuart (oddschecker)" 4.5/5 What do you like best about Coveo? Ease of use of the tool/set up. GTM/GA integration Review collected by and hosted on G2.com. What do you dislike about Coveo? Additional cost to integrate with BigQuery Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? Ability to AB test and Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JL Jame L. Mid-Market (51-1000 emp.) 9/2/2020 "Coveo a technological tool in questions of complete search." 4.5/5 What do you like best about Coveo? It is a tool that I love in immense proportions, because it turns negotiations into a more personal method, which allows most of the sales made by a particular organization to be more efficient and effective for the most part, since it adapts in an incredible way, which gives access to a considerable and successful flow, without excluding that it is automated on a large scale, with respect to its prevalent functionalities, which are totally based on artificial intelligence, with objectives integrated in the cloud. Review collected by and hosted on G2.com. What do you dislike about Coveo? The results are not specific, since it does not have a system designed for the indexing of these searched data, which are stored in a database, which is totally disordered, much less is there an option to promote better research, being slow, significantly delaying performance, most of all affects in business terms, since they contain massive information bases with successful projects. Review collected by and hosted on G2.com. Recommendations to others considering Coveo: It is implemented in a wonderful way to its analysis and information generation engine, including custom connectors, as long as they are systematically compatible, being ideal for companies with a medium and small productivity performance, since it will allow you a better flow, according to the search for data within its platform, for its clients, being a widely used and recommended system, since the services it provides are very useful, for the most part. Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? We use Coveo in some of our departments, to carry out searches of the data that we keep protected in the panel that we have, most of all so that each of the clients, registered on our platform, can commission investigations for their benefit, according to with the policies and functions that we exercise internally, or even if you want to find out the details of a particular product, this software offers you results that might interest you, with similar characteristics, in case you cannot visualize your objective. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 2/25/2021 "Drives sales" 4/5 What do you like best about Coveo? The analytical reports and ease of use makes me enjoy the platform and service. Review collected by and hosted on G2.com. What do you dislike about Coveo? Features may take a period of time and a lot of back and forth before coming into fruition. Review collected by and hosted on G2.com. Recommendations to others considering Coveo: Have a clear plan of what you would like to achieve and how you want to drive those goals. Review collected by and hosted on G2.com. What problems is Coveo solving and how is that benefiting you? Cross-selling has become easier, as well as retargeting. More sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Coveo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Coveo ](https://www.g2.com/products/coveo/discussions/new) GU Guest User What do you like most about Coveo for AI-powered search, and what improvements could be made? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-do-you-like-most-about-coveo-for-ai-powered-search-and-what-improvements-could-be-made) GU Guest User • Last activity about 4 years ago How does Coveo search work? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-does-coveo-search-work) [ View all Discussions ](https://www.g2.com/products/coveo/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 20 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/coveo/pricing) Coveo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8b7928d2e1cefffe2f9fb20febf2898/algolia.png "Product Avatar Image") Algolia 4.5/5(453) [ Compare Now ](https://www.g2.com/compare/algolia-vs-coveo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_efc73ea2af3c716b00bb3cd168baa5e4/elastic-observability.png "Product Avatar Image") Elasticsearch 4.2/5(92) [ Compare Now ](https://www.g2.com/compare/coveo-vs-elastic-observability) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da633d2d1c1fd43e5e3cc46236965f55/elastic-elasticsearch.png "Product Avatar Image") Elasticsearch 4.5/5(292) [ Compare Now ](https://www.g2.com/compare/coveo-vs-elastic-elasticsearch) ##### ##### Coveo Features Compatibility Federated Search File Types Global Language Support Search Queries Typo Tolerance Faceted Search Synonyms Functionality Personalization Search Analytics Integrations Search Setup Auto Complete [ View More Features ](https://www.g2.com/products/coveo/features) ## Top-Rated Alternatives [ ![Bloomreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomreach") Bloomreach 4.6/5(776) ](https://www.g2.com/products/bloomreach-bloomreach/reviews) [ ![Algolia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Algolia") Algolia 4.5/5(453) ](https://www.g2.com/products/algolia/reviews) [ ![Elasticsearch](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elasticsearch") Elasticsearch 4.5/5(292) ](https://www.g2.com/products/elastic-elasticsearch/reviews) [ View All Alternatives ](https://www.g2.com/products/coveo/competitors/alternatives) ##### Categories on G2 [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[SAP Store](https://www.g2.com/categories/sap-store)[Personalization](https://www.g2.com/categories/personalization) [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[SAP Store](https://www.g2.com/categories/sap-store)[Personalization](https://www.g2.com/categories/personalization)[E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization)[Predictive Analytics](https://www.g2.com/categories/predictive-analytics)[Personalization Engines](https://www.g2.com/categories/personalization-engines)[Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)[E-Merchandising](https://www.g2.com/categories/e-merchandising)[E-Commerce Search](https://www.g2.com/categories/e-commerce-search)[Insight Engines](https://www.g2.com/categories/insight-engines)[Site Search Software](https://www.g2.com/categories/site-search-software)[AI Search and Discovery Platforms](https://www.g2.com/categories/ai-search-and-discovery-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the top-rated website monitoring solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-website-monitoring-solution-for-enterprises)[Best tool for managing sales engagements](https://www.g2.com/discussions/best-tool-for-managing-sales-engagements)[Which notification infrastructure platforms prevent message loss during failover events and high-traffic periods?](https://www.g2.com/discussions/which-notification-infrastructure-platforms-prevent-message-loss-during-failover-events-and-high-traffic-periods) [What is the top-rated social media suite for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-social-media-suite-for-enterprises)[Which Google Workspace project management solutions integrate directly with Gmail and Google Calendar for seamless workflow?](https://www.g2.com/discussions/which-google-workspace-project-management-solutions-integrate-directly-with-gmail-and-google-calendar-for-seamless-workflow)[Pros and Cons Details](https://www.g2.com/products/coveo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)