Ease of use and very graphical interface with several great pie charts. Its dashboard is easy to navigate and all the information is easy to review. I'm able to navigate and load information I need without requiring a lot of training. The speed at which everything loads is also nice. I can safely say that this is one of the best products in the market from a GUI and user experience. We're able to give our clients access to self managed if needed which is a great bonus. Review collected by and hosted on G2.com.
Cove Backup offers services for M365, servers, and workstations, and performs these tasks effectively. One notable issue is their pricing structure. Having used this product for over 8 years, it appears that N-ABLE prioritises their own profits, which reduces flexibility for MSPs. While a higher price can be justified for a quality product, N-ABLE's pricing tests the boundaries of what is acceptable. There are also significant space limitations with their server and workstation backups, making them less competitive as competitor offerings are priced at least 50% lower than N-ABLE. Consequently, our usage is limited to the M365 backup service, and we have transitioned away from using their server and workstation backups. Review collected by and hosted on G2.com.
