Marco M.
MM
Marco M.
AP Manager for EMEA
Enterprise (> 1000 emp.)
"Smooth experience"
4.5/5
What do you like best about Coupa?

The layouts, the easy to navigate and the all in one plataform. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

I've heard about an OCR solution but it's still not available in my company Review collected by and hosted on G2.com.

beena n.
BN
beena n.
Project manager
Enterprise (> 1000 emp.)
"Efficient platform for procurement"
4.5/5
What do you like best about Coupa?

Coupa is an efficient platform for procurement. It helps greatly in process of invoicing and payments. The automation of the source to pay helps in saving time as well as it is cost effective. The platform is user friendly and simple to process the requirements. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Coupa has good features and reduces risks, looking forward for more such products and services. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Coupa Core can digitize your procurement process"
4/5
What do you like best about Coupa?

Single point of truth for procure to pay process Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Lack of adaptability of add -on modules. Review collected by and hosted on G2.com.

CB
Chris B.
Enterprise (> 1000 emp.)
"Simple to configure, flexible for complex business processes"
5/5
What do you like best about Coupa?

Easy to integrate, lots of API and sFTP capabilities, great API documentation, simple to configure and maintain. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

CoupaPay functionality has some room for improvement before it can be comparable to the the payment processing capabilities of most ERPs. Review collected by and hosted on G2.com.

NW
Nydira W.
Enterprise (> 1000 emp.)
"Overall good system"
2.5/5
What do you like best about Coupa?

From a system administrator's perspective, Coupa is a straightforward system to manage and configure. The system is also compatible with other software and systems to integrate. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Turnaround time on support tickets and Reporting and UI complexity Review collected by and hosted on G2.com.

SG
Stacy G.
Enterprise (> 1000 emp.)
"Great place to start"
3.5/5
What do you like best about Coupa?

Many out of the box solutions + access to the Coupa Community Review collected by and hosted on G2.com.

What do you dislike about Coupa?

It's very hard to understand what features are included with which models.

The sales pitch is also very aggressive and does not support a lot of time to think. Review collected by and hosted on G2.com.

CC
Chris C.
Mid-Market (51-1000 emp.)
"Coupa is the number one Procurement Software for a reason"
5/5
What do you like best about Coupa?

It's easy to use and teach how to teach people to use. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

The app isn't as functional for creating Reqs as I would like. Customer support can sometimes be challenging. Review collected by and hosted on G2.com.

MV
Max v.
Enterprise (> 1000 emp.)
"Good P2P platform which potential to improve many processes"
4/5
What do you like best about Coupa?

Ease of use for end users, no code needed to administrate. Has long list of features that are always being added onto or expanding. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Coupa SIM and CoupaPay can have some friction with vendor onboarding and payments, espeically internaitonal payments. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Accounts payable user"
4.5/5
What do you like best about Coupa?

The integration with ERP system, community voting, ability to have invoicing and T&E, and also purchase orders all in one place. Also the e-invoicing part is very useful. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

The fact that if we would like to change a field or a button, it usually affects all other clients. I wish this would be more customizable and flexible. Review collected by and hosted on G2.com.

VS
Viera S.
Head of consulting and transformation
Enterprise (> 1000 emp.)
"Lot of insights, new valuable infos"
5/5
What do you like best about Coupa?

AI related sessions, customer care, experience, relationships building Review collected by and hosted on G2.com.

What do you dislike about Coupa?

a lot of new info, I need to structure it and learn Review collected by and hosted on G2.com.