Coupa, really streamlines the process and really takes the pressure off having an employee to maintain the whole system. You only have to locate items once you have linked in the vendor as once the order is approved the PO is cut and automatically sent out. Review collected by and hosted on G2.com.

Reporting is somewhat difficult to tailor to your needs as what we need requires elements from Requisition/Orders and the Inventory side. Due to this you cannot just schedule a report to be sent out, there ends up being manual work required. Also just looking at what hasn't been received isn't effective when taking into account the service PO's. Those PO's are an invoice approval not a receipt and I have yet to find a way to track what has and has not been completed in the system. We also have issues linking new system and old and utilizing the items for ordering section effectively. Review collected by and hosted on G2.com.

I like to have the whole S2P experience in Coupa, from sourcing and contracting down to invoicing. The tool feels very easy and user friendly to use. Review collected by and hosted on G2.com.

I've had a lot of user complaints about the sourcing functionalities, and also the SIM forms and Risk modules are not very easy or intuitive to configure as an Admin. Especially the Risk module requires more knowledge than all, so if someone comes from no Coupa background is almost impossible to become a CRA expert like it's possible with the other modules. Review collected by and hosted on G2.com.

Treasury section, which includes sections for loan management, interest calculations, the ability to link several companies within one tool. Clear reports, cash-flow and payment via SWIFT, a huge advantage! Review collected by and hosted on G2.com.

Sync between Coupa Core and Coupa Treasury, sometimes it goes not so well. Review collected by and hosted on G2.com.

Coupa offers a solution to procurement synergies and processes for a business that so far does not have a common approach to this, and their solution is really good both from a user experience as well as an adminstration perspective. Review collected by and hosted on G2.com.

It is a somewhat hard sell but that is mostly due to process change reluctancy. Review collected by and hosted on G2.com.

Coupa is an extremely robust platform that will help mature and take your business to the next level. Thier P2P system is very user friendly and customizable. Review collected by and hosted on G2.com.

The SIM has been very challenging to implement and we had some tough few months. Hardest part is to get the suppliers on board. It has smoothed out now. Also, since not all of our company has licenses, we cannot include them in Sourcing events so we have to send them responses and messages manually outside of the system. Review collected by and hosted on G2.com.

Easy user interface, logical configuration and convenient system maintenance Review collected by and hosted on G2.com.

The support tickets could be adressed faster and with more involvement - sometimes the answers are really vague, not really addressing the issue/question submitted. Review collected by and hosted on G2.com.

Simplicity of the workflow

Ability to have conversation over a expense report

Approval workflows works well and easy to setup Review collected by and hosted on G2.com.

Interface looks like an old application.

Interface is not very user friendly. New users might get confused while navigating through the product. Review collected by and hosted on G2.com.

The best thing is to have all data in one system. And connection between them on online basis. Review collected by and hosted on G2.com.

Little bit historical interface which is sometimes a bit confusing to controll and not always user friendly but that is cost of complexity of the system Review collected by and hosted on G2.com.

It drives user interaction and adoption and can be tailored to specific company's needs. Additionally, Coupa listens to their customers. Review collected by and hosted on G2.com.

One thing I dislike about Coupa is How long it takes to change certain things that are definitely a pain point and have been addressed in Community. Also, the pointless enhancements that make no change and are not synchronized across the platform. For example, making the hover over not clickable on some objects but making it hover then click on others. Review collected by and hosted on G2.com.

Coupa allows us to submit our receipts for off-sites or company events to be reimbursed for. It is easy to use, with drag and drop uploading and you can easily see the progress of your request. Review collected by and hosted on G2.com.

It takes a few days to be reimbursed, but this is due to internal people needing to double check each request. Review collected by and hosted on G2.com.