User-Friendly interface, automation for procurement and expenses processes. Review collected by and hosted on G2.com.

Certain reports and features have limited customization options. For example, the purchase order layout. Review collected by and hosted on G2.com.

Approval chains and integration capability. Review collected by and hosted on G2.com.

Having to create a new form for every add-on field is inconvenient and slows things down. Review collected by and hosted on G2.com.

Nothing - there are no redeeming qualities Review collected by and hosted on G2.com.

Coupa is without a doubt the worst procurement software I have been forced to use as a vendor in 15+ years of SaaS sales. It's like it was built in the early 2000's and hasn't been updated since. It is NOT user friendly and NOT intuitive for a vendor submit a simple invoice to be paid.

Every company considering using Coupa for the procurement process needs to know how painful of an experience they are creating for their vendors. Review collected by and hosted on G2.com.

Easy to expense items for employees and create reports Review collected by and hosted on G2.com.

Not many integrations with third parties Review collected by and hosted on G2.com.

Processing in Coupa is very easy, and I can view all the details on a single screen. Review collected by and hosted on G2.com.

There isn’t much I dislike about Coupa, except for the loading time, which can feel a bit slow at times. Review collected by and hosted on G2.com.

The practicality of the app. Simple and effective. The easeness of taking pictures of the expenses Review collected by and hosted on G2.com.

The User experience is a bit poor and outdated Review collected by and hosted on G2.com.

I love how user-friendly Coupa is; it makes buying things for work feel easy. Everything from creating a purchase request to submitting an expense report is straightforward and all in one system. Review collected by and hosted on G2.com.

There are multiple requirements and back and forth being sent when submitting an expense report. Wish it was more streamlined and simplified when finding reasons why it was rejected, how to mitigate, felt that at times I was searching for the answer. Review collected by and hosted on G2.com.

Coupa is able to handle both complex and simple tasks which provides a variety of uses depending on the size of your business. I primarily used this to track receipts and request payouts for business trips, purchases, and stipends. If I used my purchasing card, the purchase would auto populate which was great for visibility to my managers and for my own knowledge. Great product overall! Review collected by and hosted on G2.com.

The mobile interface was not ideal, I preferred to use the web version for ease of use. At first it took me a bit to wrap my head around navigating the program, but it was still relatively quick to learn and pick up when I needed it. Review collected by and hosted on G2.com.

Coupa excels at providing a user-friendly and highly intuitive interface for managing procurement, expenses, and invoicing. One of the best aspects is its ability to centralize and streamline spend-related processes, making it easier for teams to enforce compliance, track budgets, and make informed purchasing decisions. The built-in analytics and dashboards are especially powerful, offering real-time visibility into spending trends and opportunities for cost savings. Review collected by and hosted on G2.com.

While Coupa is generally intuitive, some areas—particularly around configuration and backend setup—can be complex and require significant administrative training or vendor support. The flexibility in workflows and approval chains is powerful but can become cumbersome if not well-managed, especially in large organizations with layered approval processes. Review collected by and hosted on G2.com.

Coupa makes is much easier to submit and track invoices in one centralized system. It gives clear visibility to timesheets, order submittals, and ensures compliance. Review collected by and hosted on G2.com.

The system isn't always user-friendly and can take time to learn. The experience isn't consistent, and vague error messages can slow down troubleshooting. Review collected by and hosted on G2.com.