KD
Kenzington D.
Mid-Market (51-1000 emp.)
"Easy to Use"
4.5/5
What do you like best about Coupa?

I enjoy that it is easy for my users to navigate. So far our implementation has gone well. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Sometimes it's hard to find specific views, such as "My Purchase Orders" Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"It’s been over a decade and the product keeps getting stronger"
5/5
What do you like best about Coupa?

With a few exceptions, it can be as strong as you need it to be. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Foundational strength and data completeness is often deprioritized when innovation can be pursued as an alternative. Review collected by and hosted on G2.com.

Verified User in Dairy
AD
Verified User in Dairy
Mid-Market (51-1000 emp.)
"Fantastic Treasury solution"
5/5
What do you like best about Coupa?

We can do all our payments, forecasting, balances, FX, and all the good Treasury stuff in one easy place. No more logging into 10 different bank portals. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Difficult to get data out of Coupa's ecosystem. We want to connect Coupa to our DBT/Tableau infrastructure but this proves difficult. Review collected by and hosted on G2.com.

Lalit M.
LM
Lalit M.
Associate Business Operations L2
Enterprise (> 1000 emp.)
"Coupa as an Invoice Processor"
4.5/5
What do you like best about Coupa?

I have used Coupa as an invoice processor for a big house client, coupa's work flow and integration process is really comendable.

I must say Coupa's CSP portal and Smash (OCR Tool) workflow /process is a gaming changing in Account Payable world. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

I would say Coupa Smash Tool doesn't work with non text based pdf. Review collected by and hosted on G2.com.

Eric H.
EH
Eric H.
Senior Accountant
Mid-Market (51-1000 emp.)
"Coupa Review"
4.5/5
What do you like best about Coupa?

Coupa has a best in class procurement tool that helps our company manage our spend. It allows our company to have more visiblity and control for expenditures with custom approval workflow. CoupaPay also help simplfly our overall payment process. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Coupa isnt as user friendly. As a Coupa admin I spend a lot of time answering employee questions regarding how to navigate and use Coupa. Review collected by and hosted on G2.com.

DP
Debjyoti P.
Senior Manager
Enterprise (> 1000 emp.)
"Review of Coupa product"
3.5/5
What do you like best about Coupa?

Seamless user interface, supplier collaboration Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Some company specific pocess requirements are difficult to configure Review collected by and hosted on G2.com.

Muhammad H.
MH
Muhammad H.
Contributing Writer
Small-Business (50 or fewer emp.)
"App Review"
5/5
What do you like best about Coupa?

Coupa is your lifeboat if you're drowning in a sea of paper receipts and complicated expense reports. It will save your sanity, no joke! The app's interface makes recording business expenses feel more like a conversation with an old friend than a chore. What about getting permission? Quick as a flash! There will be no more late-night math thanks to the accounting software's smooth integration. With Coupa, previously difficult tasks become child's play. An absolute must-read! Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Late responses in customer services because even if they solve a query, they take a lot of time to process it. If they improve it in the future, it is the best. Review collected by and hosted on G2.com.

JP
jas p.
systems accountant
Mid-Market (51-1000 emp.)
"very informative on future devt. nd how companies are acting on coupa"
5/5
What do you like best about Coupa?

location, consultants knowledge

other colleagues Review collected by and hosted on G2.com.

What do you dislike about Coupa?

coffee, more vendors neded

not alot of the negative Review collected by and hosted on G2.com.

AR
Amy R.
Enterprise (> 1000 emp.)
"Procurement operations director"
5/5
What do you like best about Coupa?

Very user friendly and easy to navigate. Users were able to pick it up quickly. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

No upload functionality for PO header or custom fields. Review collected by and hosted on G2.com.

PS
Preeti S.
Enterprise (> 1000 emp.)
"My honest review about coupa"
4.5/5
What do you like best about Coupa?

It is straightforward to use and understand. Also, the expense approval takes place in a very secure, effective and hierarchically. Proper updates and notifications regarding the support at each level make it easy to track the application's progress. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Nothing much, but I would highly appreciate it if they introduced a dark mode or dark theme in their website, making it even more attractive for developers like us who work day and night in front of the computer screen. Review collected by and hosted on G2.com.