Coupa Reviews & Product Details

Point solutions are pointless: spend smarter with the leading spend management platform built for companies like you. The Coupa platform allows you to take control of your spend and position your business for resilience and growth. Start your spend management practice with the areas that are most important to your business today, and grow on the platform as your needs change. Gain unparalleled control and visibility by having a single source for all your spend management needs. -Requests and Approvals: Centralize and manage requests of all shapes and sizes. Coupa provides an intuitive, user friendly guided buying experience that makes it easy for your employees to find the things they need and also ensure that their requests get to the right approvers. -Invoices and Expenses: Automate and scale your Accounts Payable with our industry-leading AP automation solution, which delivers multi-level automated invoice validation, dynamic approval workflows, and full mobile access. -Vendor Management: Integrated vendor onboarding and management solution helps vendors self service and eliminates the silos between vendor management and Accounts Payable. -All Payments. One Place: Our fast, secure, global payments platform enables you to maximize your rebate and working capital and automate reconciliation. Coupa integrates easily with your ERP so you can accelerate financial processes, ensure compliance and control spend by giving everyone in your organization a unified and easy way to make smarter purchases and get more from their budgets. Get real, measurable value from spend that’s unobtainable from your ERP system alone.

Seller

Coupa Software

Discussions

Coupa Community

Languages Supported

Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)

Product Description

Spend smarter with the leading spend management platform built for companies like you. Get the financial agility you need by transforming how your business spends.

Overview by

Milan Kovacev

Pricing

Pricing provided by Coupa.

Questions on Pricing?

650-931-3200 ext. 1

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Coupa Integrations

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Integration information sourced from real user reviews.

Coupa Media

Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.

Coupa Demo - Service and Contingent Worker Engagements

Guide employees to enter the right information for SOW and staff augmentation engagements with one simple experience for all types of purchases.

Let managers easily understand budget impact before approval, even in mobile- and email-based approvals to accelerate decision making and promote accountability.

Speed up your approval process with email and mobile approvals. Everyone in the approval chain can check the status of purchasing requisitions and approve or reject anywhere in the world on any device with Coupa's procurement management software.

Direct purchasing to on-hand inventory to speed fulfillment and avoid duplicate ordering. Manage inventory locations, par values, cycle counts, and reordering to ensure supply while optimizing costs.

Automatically detect errors and detect fraud in purchases, invoices, and T&E using state-of-the-art methods of artificial intelligence and machine learning.

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Eric S.

Enterprise (> 1000 emp.)

1/23/2024

"Coupa is extremely efficient"

4.5/5

What do you like best about Coupa?

We have been using Coupa for a several years and it has facilitated a much more transparent and efficient process of dealing with our cash. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Minor issues - nothing of note to report Review collected by and hosted on G2.com.

Dhruv S.

Enterprise (> 1000 emp.)

6/14/2023

"Coupa- A wonderful solution to manage all Expenses and claim reimbursements"

4.5/5

What do you like best about Coupa?

I use Coupa - Travel and Expense Solution for 2 purposes, firstly to claim my own reimbursements from the organization, and secondly to get the reimbursement data so as to create reports and dashboards on the same. The UI is really great and we can track all historical expenses very easily, on top of that, chat option helps approver and person who is claiming to discuss any issues with receipts. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Though coupa allows to download the reimbursement or expenses details, but there is no button on home page to download same in tabular format in csv or excel format. Review collected by and hosted on G2.com.

What problems is Coupa solving and how is that benefiting you?

Earlier all the expense and reimbursement management was done manually, and the process was time consuming, but with Coupa in organization's tech stack this process has been streamlined now, and also as a BI Analyst I can call APIs to fetch the data so as to prepare reports for expenses and reimbursements of sales team . Review collected by and hosted on G2.com.

Vanessa M.

Senior Accountant

Mid-Market (51-1000 emp.)

1/23/2024

"Great Product"

4.5/5

What do you like best about Coupa?

Purchase order creation, invoice processing and payment issuing is great. Overall it is really user friendly and the reporting is very beneficial for accruals. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Supplier engagement is difficult because it really depends on what process the suppliers are comfortable with and some do not want to manually add their invoices into the platform against their PO. Review collected by and hosted on G2.com.

nii adotey a.

Accounts Payable Manager

Mid-Market (51-1000 emp.)

4/23/2024

"The One Stop Shop for AP"

5/5

What do you like best about Coupa?

One platform providing business solutions to spending Review collected by and hosted on G2.com.

What do you dislike about Coupa?

The CSP and onboaring for suplliers can be cumbersome. However seeing improvemt. in customer suppprt Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/23/2024

"Great connect at Coupa Inspire"

4/5

What do you like best about Coupa?

Meeting other customers and share amd learn the experience.

AI sessions and knowledge of Coupa Investments Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Sessions couls be more targeted and has some outcomes or take aways defined Review collected by and hosted on G2.com.

Destiny R.

Senior Travel and Procurement Specialist, Office of Compliance and Procurement

Mid-Market (51-1000 emp.)

4/23/2024

"Coupa is Inspiring!"

5/5

What do you like best about Coupa?

The one-stop shop access from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

It would be great if all of the modules connected to one another in an enhanced way. Review collected by and hosted on G2.com.

Carrie S.

Lead System Analyst - Procurement systems

Enterprise (> 1000 emp.)

4/22/2024

"Dynamic platform for a variety of organizations"

4/5

What do you like best about Coupa?

Coupa's community of users are an amazing collaborative resource to brainstorm and troubleshoot the system and solutions. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Sometimes the developers forget system sychronicity. Review collected by and hosted on G2.com.

Alister D.

Programmer/Consultant

Small-Business (50 or fewer emp.)

6/9/2023

"Solid tool for Network Optimization but documentation/training materials need to improve!"

4/5

What do you like best about Coupa?

I have used both SCGX desktop and online cloud versions. The cloud version lacks many things, but I haven't docked any points for these because the desktop version still exists. I will mention the negatives for the cloud version within the cons section. For now, the positives. Firstly the tool is a beast, and it can handle complex networks. I have used the software for network design and optimization, primarily known in Operations Research textbooks as the facility location problem. The software is smooth; it has efficient ways for the user to input data into the tool and multiple options for optimizing the network, including inventory, production, transportation costs and all kinds of expenses that a supply chain planner would imagine. I have not even covered all the depths of the tool in the projects that I have worked on. Full marks for that. The software also has options for mapping and creating dashboards within the software, which is great. Finally, I would say it is an excellent tool that can solve many problems from a supply chain optimization point of view. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Now onto the negatives. Firstly, the documentation is terrible. Multiple tables need to be updated within the tool, and the online documentation covers the basics only; it is a struggle to understand the effects of adding or removing data to a particular column within these tables. For example, there is a table known as the Open/Close Relations table, the documentation lists the columns and explains each column, but this is not enough to understand the tool. There must be multiple examples with explanations so that the theory can be better understood. This point may seem trivial, but SCGX and Modeller are one of the priciest off-the-shelf Supply Chain Optimization solutions, and the online documentation's lack of quality is extremely disturbing. There are problems with the training material too, the videos are disjointed, and the explanations are lacking. These are significant issues else this software would have been a 9/10 rated solution. Also, concerning the cloud solution, it is incredibly buggy. Some models fail inexplicably, but this is not a significant problem as one can depend on the offline version. Also, a point to note is that Coupa offers excellent support via email and consulting services. If you run into issues with the tool or have trouble understanding the tool, this offsets the cons mentioned earlier concerning the documentation and training material. Review collected by and hosted on G2.com.

What problems is Coupa solving and how is that benefiting you?

When clients need their supply chain network to be optimized to save costs or need ideas as to which plants and distribution centers need to be shut down or shifted or built entirely new in a different location, they would need to make a twin of their network within Supply Chain Design and Planning software, and this is where I come in. I am Coupa Certified in Supply Chain Design. So I am responsible for using Coupla's Supply Chain Design software to evaluate and build a model of the client's supply chain design network to give them a solution depending on the software's output. Review collected by and hosted on G2.com.