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Coupa

By Coupa Software

4.2 out of 5 stars

How would you rate your experience with Coupa?

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Coupa Reviews & Product Details

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Pricing

Pricing provided by Coupa.

Questions on Pricing?

650-931-3200 ext. 1

Coupa Integrations

(11)
Integration information sourced from real user reviews.

Coupa Media

Coupa Demo - Guided Buying
Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.
Coupa Demo - Service and Contingent Worker Engagements
Guide employees to enter the right information for SOW and staff augmentation engagements with one simple experience for all types of purchases.
Coupa Demo - Budget Checks
Let managers easily understand budget impact before approval, even in mobile- and email-based approvals to accelerate decision making and promote accountability.
Coupa Demo - Mobile Approvals
Speed up your approval process with email and mobile approvals. Everyone in the approval chain can check the status of purchasing requisitions and approve or reject anywhere in the world on any device with Coupa's procurement management software.
Coupa Demo - Inventory Management
Direct purchasing to on-hand inventory to speed fulfillment and avoid duplicate ordering. Manage inventory locations, par values, cycle counts, and reordering to ensure supply while optimizing costs.
Coupa Demo - Spend Guard
Automatically detect errors and detect fraud in purchases, invoices, and T&E using state-of-the-art methods of artificial intelligence and machine learning.
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Coupa Reviews (556)

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Reviews

Coupa Reviews (556)

View 2 Video Reviews
4.2
556 reviews

Pros & Cons

Generated from real user reviews
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Eric S.
ES
Enterprise (> 1000 emp.)
"Coupa is extremely efficient"
What do you like best about Coupa?

We have been using Coupa for a several years and it has facilitated a much more transparent and efficient process of dealing with our cash. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Minor issues - nothing of note to report Review collected by and hosted on G2.com.

Dhruv S.
DS
Enterprise (> 1000 emp.)
"Coupa- A wonderful solution to manage all Expenses and claim reimbursements"
What do you like best about Coupa?

I use Coupa - Travel and Expense Solution for 2 purposes, firstly to claim my own reimbursements from the organization, and secondly to get the reimbursement data so as to create reports and dashboards on the same. The UI is really great and we can track all historical expenses very easily, on top of that, chat option helps approver and person who is claiming to discuss any issues with receipts. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Though coupa allows to download the reimbursement or expenses details, but there is no button on home page to download same in tabular format in csv or excel format. Review collected by and hosted on G2.com.

VM
Senior Accountant
Mid-Market (51-1000 emp.)
"Great Product"
What do you like best about Coupa?

Purchase order creation, invoice processing and payment issuing is great. Overall it is really user friendly and the reporting is very beneficial for accruals. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Supplier engagement is difficult because it really depends on what process the suppliers are comfortable with and some do not want to manually add their invoices into the platform against their PO. Review collected by and hosted on G2.com.

nii adotey a.
NA
Accounts Payable Manager
Mid-Market (51-1000 emp.)
"The One Stop Shop for AP"
What do you like best about Coupa?

One platform providing business solutions to spending Review collected by and hosted on G2.com.

What do you dislike about Coupa?

The CSP and onboaring for suplliers can be cumbersome. However seeing improvemt. in customer suppprt Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Great connect at Coupa Inspire"
What do you like best about Coupa?

Meeting other customers and share amd learn the experience.

AI sessions and knowledge of Coupa Investments Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Sessions couls be more targeted and has some outcomes or take aways defined Review collected by and hosted on G2.com.

Destiny R.
DR
Senior Travel and Procurement Specialist, Office of Compliance and Procurement
Mid-Market (51-1000 emp.)
"Coupa is Inspiring!"
What do you like best about Coupa?

The one-stop shop access from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

It would be great if all of the modules connected to one another in an enhanced way. Review collected by and hosted on G2.com.

Carrie S.
CS
Lead System Analyst - Procurement systems
Enterprise (> 1000 emp.)
"Dynamic platform for a variety of organizations"
What do you like best about Coupa?

Coupa's community of users are an amazing collaborative resource to brainstorm and troubleshoot the system and solutions. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Sometimes the developers forget system sychronicity. Review collected by and hosted on G2.com.

Alister D.
AD
Programmer/Consultant
Small-Business (50 or fewer emp.)
"Solid tool for Network Optimization but documentation/training materials need to improve!"
What do you like best about Coupa?

I have used both SCGX desktop and online cloud versions. The cloud version lacks many things, but I haven't docked any points for these because the desktop version still exists. I will mention the negatives for the cloud version within the cons section. For now, the positives. Firstly the tool is a beast, and it can handle complex networks. I have used the software for network design and optimization, primarily known in Operations Research textbooks as the facility location problem. The software is smooth; it has efficient ways for the user to input data into the tool and multiple options for optimizing the network, including inventory, production, transportation costs and all kinds of expenses that a supply chain planner would imagine. I have not even covered all the depths of the tool in the projects that I have worked on. Full marks for that. The software also has options for mapping and creating dashboards within the software, which is great. Finally, I would say it is an excellent tool that can solve many problems from a supply chain optimization point of view. Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Now onto the negatives. Firstly, the documentation is terrible. Multiple tables need to be updated within the tool, and the online documentation covers the basics only; it is a struggle to understand the effects of adding or removing data to a particular column within these tables. For example, there is a table known as the Open/Close Relations table, the documentation lists the columns and explains each column, but this is not enough to understand the tool. There must be multiple examples with explanations so that the theory can be better understood. This point may seem trivial, but SCGX and Modeller are one of the priciest off-the-shelf Supply Chain Optimization solutions, and the online documentation's lack of quality is extremely disturbing. There are problems with the training material too, the videos are disjointed, and the explanations are lacking. These are significant issues else this software would have been a 9/10 rated solution. Also, concerning the cloud solution, it is incredibly buggy. Some models fail inexplicably, but this is not a significant problem as one can depend on the offline version. Also, a point to note is that Coupa offers excellent support via email and consulting services. If you run into issues with the tool or have trouble understanding the tool, this offsets the cons mentioned earlier concerning the documentation and training material. Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Enterprise (> 1000 emp.)
"It brings each day nearer to OneClickTreasury"
What do you like best about Coupa?

Automation and standard processes

Taking over recurring task

Scalability Review collected by and hosted on G2.com.

What do you dislike about Coupa?

Ticket based service with only few human being interactions

Prepaid SOW packages without benefits for the user Review collected by and hosted on G2.com.

JH
Mid-Market (51-1000 emp.)
"Coupa drives efficiency"
What do you like best about Coupa?

User friendly, increase process efficiency, offers spend visibility, centralized Review collected by and hosted on G2.com.

What do you dislike about Coupa?

I can't think of anything now. I think coups is great Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Coupa.

Questions on Pricing?

650-931-3200 ext. 1
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Coupa Features
Visibility
Performance
Spend
Processes
Contracts
Content
Sourcing
Purchasing
Invoicing
Consolidation
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