--- title: Counterpoint Reviews meta_title: 'Counterpoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Counterpoint works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 6 scale: '5' date_modified: '2026-05-28' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # Counterpoint Reviews **Vendor:** CompuTant **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.2/5.0 **Total Reviews:** 6 ## About Counterpoint Counterpoint is a real-time software with graphical point of sale and inventory management that gives you data access and control over your business opeations. ## Counterpoint Reviews ### 1. Great Inventory & Sales Tracking, but Reporting Struggles as You Scale **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley A. | Finance Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Counterpoint?** I really loved the inventory and sales tracking, along with the reporting features. **What do you dislike about Counterpoint?** It became difficult to get accurate reporting as our company grew to more than 3 retail locations and two commercial **What problems is Counterpoint solving and how is that benefiting you?** Accurate reporting across 2–3 stores, which helps with projecting. ### 2. Counterpoint Review **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley H. | Website developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Counterpoint?** can change a lot of sections of counterpoint depending on your business **What do you dislike about Counterpoint?** only 30 characters for description and difficult to integrate to website ### 3. Counterpoint **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Counterpoint?** I like that there are certain reports that you can use to get the information that you need. It will verify the date time and codes needed. **What do you dislike about Counterpoint?** I don’t like that there is some reports you can’t combine the information. Also when entering into the system there is no quick way to duplicate a line. It does not generate Reports quick enough. **What problems is Counterpoint solving and how is that benefiting you?** This is where we enter orders. Report will show is key codes for when commercials run. It shows ratings and audience. ### 4. Counterpoint- Not Easy to Learn but Otherwise Great **Rating:** 2.0/5.0 stars **Reviewed by:** Fig J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about Counterpoint?** Once you have learned it, everything is very easy and simple. **What do you dislike about Counterpoint?** A couple of everyday actions are made too complicated like giving discounts, returns, and gift cards (assigning or using). My coworkers have always had trouble learning it. Also the closing procedure is not very straightforward or purposeful— we go through the steps without an understanding of what the system is really doing. **What problems is Counterpoint solving and how is that benefiting you?** We are able to track all sales and profit of each day, keep track of inventory and our items. ### 5. Analyzying Sales, Inventory Management **Rating:** 3.0/5.0 stars **Reviewed by:** Cari M. | Buyer, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2017 **What do you like best about Counterpoint?** User interface is easy to manipulate from reports to inventory/item lookup. **What do you dislike about Counterpoint?** Reports take a while to generate. Especially Merchandise Analysis using older date ranges. **What problems is Counterpoint solving and how is that benefiting you?** Inventory control, transfers, management, analyzing sales. ### 6. Complex But Useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Counterpoint?** I like the short cut abilities on a lot of different things - there is not just one way to do something. It is fairly easy to navigate as well. It contains A LOT of information, and with the use of data gateway we are typically able to pull that info fairly easily. **What do you dislike about Counterpoint?** There seem to be a lot of bugs, and they pop up randomly each update. We often do not get quick responses from the help team, which can cause delays on our processing time. **Recommendations to others considering Counterpoint:** Do your research. Look at other options as well. Make sure to get a good help team on your side, as that can make or break the experience. **What problems is Counterpoint solving and how is that benefiting you?** We are generating thousands of dollars in royalty reports for our clients fairly easily. We are able to access records, leave notes, and determine where we are at in the processing period. - [View Counterpoint pricing details and edition comparison](https://www.g2.com/products/counterpoint/reviews?open_modal_url=%2Fproducts%2Fcounterpoint%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcounterpoint%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A41%3A32+-0500&secure%5Bsession_id%5D=cd7fa987-1558-4f8c-9bbf-a13af0999d21&secure%5Btoken%5D=212e5acb7a9bf5c47b794a1be3c7a99e5e5571a265c5774dbf4e751393d4a9f4&format=llm_user) ## Counterpoint Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top Counterpoint Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)