Count has completely transformed the way our team works with data. The combination of a powerful SQL notebook and live collaborative features makes it incredibly easy to explore, analyze, and communicate insights—all in one place. The visual canvas is a standout feature—it's intuitive, flexible, and perfect for mapping out logic or walking stakeholders through an analysis. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at first, especially if your team is used to more traditional tools. And very large projects with lots of steps can get a bit slow to load. But those are minor trade-offs for what you get in return. Review collected by and hosted on G2.com.

The infinite canvas really free's you up to explore and think through metrics or complex analysis and then easily communicate complex information after the fact.

Count was great for developing our first north star product metrics and metric trees.

Its also great for thinking through a problem independently or with stakeholders. Review collected by and hosted on G2.com.

There’s a bit of a mindset shift required for teams used to traditional BI tools.

The flexibility of the canvas is powerful but can be overwhelming at first.

That said, with a little guidance, most users catch on quickly and appreciate the clarity it brings. Review collected by and hosted on G2.com.

Count is a great place to be. Being on a canvas with data sources to play with is the closest I've come to feeling attached to the data and free to explore. They've got the formula right. You need the ability to write sql right there, you need to see results right there, you need to be able to connect and develop cells. Then Python cells take it to another level of freedom. Brilliant piece of software. If I could afford an account for my personal life, I'd voluntarily just spend free time playing here! Review collected by and hosted on G2.com.

I wish there was a cheap option for personal accounts. Review collected by and hosted on G2.com.

Count is a really useful tool for building complex models and debugging queries. Being able to break sql into chunks and visualize each step makes troubleshooting more efficient and intuitive.

The collaborative nature of the tool is great – it makes sharing queries with teammates and working through problems together really straightforward.

I really appreciated the ability to remove row limits too - no longer having to switch between IDEs for larger datasets has streamlined my workflow! Review collected by and hosted on G2.com.

Sometimes it can take a while to figure out how to build a specific chart, particularly if you’re not doing it regularly. Review collected by and hosted on G2.com.

The flexibility. You can build pretty much any visualisation you can think of (either through Count's built-in visualisation tools, or with Python) and lay things out in any way you can imagine. This makes it relatively straightforward to build things that can be clunky in some other BI tools (e.g. metric trees and process flows). Count is pretty unique in this sense; I have not come across another tool like it.

It's several products in one. It gives us a way of incorporating Python notebooks within the same tool as our reporting, and also gives us a place to draft wireframes of our reports (which we would previously have done in Miro). I know many other customers use it for dbt development too (we don't).

I also love the caching and the integration of DuckDB within the product, so most of the query legwork can be handed off to the browser or the Count server, rather than hammering our own data warehouse with every new query.

The semantic layer is very new, but also generally works well. It's impressively well developed for such a new feature.

The team is also super helpful and responsive. Our onboarding experience over the past few months has been great. Review collected by and hosted on G2.com.

The default user role is overly restrictive in my opinion, and the number of explorer licenses included in their Scale plan (the largest non-enterprise option) is not enough for a company at our stage of growth. This places too high a barrier to self-serving, and ultimately results in a larger volume of mundane data-pulling tasks than we had with our previous tool (Lightdash), because a user cannot simply go in and run a simple query themselves unless we've already saved it in a canvas for them. The way around this seems to be either to buy more licenses, or to spend more time building out canvases. In fairness, this user model is not uncommon and is similar to Tableau's; I'm a little biased since I'm comparing it against Lightdash, which allows unlimited explorer access.

Bugs. I think this is a mix of a relatively early-stage product and a team that's building new features quickly, but we do sometimes see things break or regress. They are quick to address these issues when they do come up though. Review collected by and hosted on G2.com.

I’ve tried a bunch of BI tools, and Count is honestly one of the easiest and most pleasant to use. It’s super intuitive within an hour I was already building dashboards and actually understanding my data. I also value highly the support Count team has always given us when we had data issues. They are super easy to reach out to and always quite helpful! Review collected by and hosted on G2.com.

There is nothing that I dislike only positive things about Count. Review collected by and hosted on G2.com.

Count ticks all the boxes for what you need in a BI tool. It's intuitive, powerful, and designed to save you time in your workflow. The tool makes data exploration and visualization super easy, with a big focus on collaboration—perfect for teams working together on data projects. I love how it allows you to code in Python and SQL in the same place, which makes it really easy for me to do statistical analysis on my data. The support team is also a big plus—they respond quickly to any issues and actively improve the tool based on feedback. Review collected by and hosted on G2.com.

The UI could be a bit sleeker in some areas.

Would love to see more customization options for dashboards. Review collected by and hosted on G2.com.

Count allows you to write code right next to charts, which allows you to immediately see the impact of a change in the logic on the metrics you are trying to capture.

Count is the only tool I am aware of that allows you to:

- write code

- see the table you are working on

- see a visual of a metric built based on that table

On the same screen, giving great visibility over the data you are working with.

The infinite canvas gives you a lot of flexibility when it comes to visualisation. You can structure your charts into trees or sequences, which capture the relationship between metrics better and enhance clarity. One example (based on a project we recently delivered for a client) would be mapping sales funnels, where sequential charts of conversion rates neatly capture customers' journey. Review collected by and hosted on G2.com.

Visualising the charts can be challenging for beginners, and some more complex charts (eg. a line chart with control limits) can be relatively difficult to build.

It would also be good if users had a bit more control over which cells to run and in what order when reopening a canvas (maybe even adding an option to temporarily 'disable' a cell would help). Review collected by and hosted on G2.com.

I've been using the platform for over 2 years, across several different businesses, and continue to recommend it over and over again.

The main value add is that you’re not constantly switching between your IDE, SQL editor, notebooks, dashboards, and slides. Everything quite literally all lives in one place. This means significantly less context switching and more time doing the actual thinking that drives value for the business. Additional thoughts that are worth mentioning:

- It's a very intuitive platform, for both technical and non-technical users, which means collaboration is much easier than your conventional BI tool (especially for product and growth teams)

- The canvases aren’t just a nice UI feature, they fundamentally change the workflow. You can actually think through a problem in the same place you explore data, test hypotheses, and share outcomes - this is very powerful, keeping valuable context in one environment

- The versatility of the platform means users are driven to upskill themselves in SQL, Python, dbt, since all these tools exist within one environment (the combined value exceeds the sum of each part). I've seen analysts (myself included) approach analyses with genuine excitement with all these tools at their disposal

- You can create some really interesting data products - turn lengthly manual processes for insights into speedy, automated products

- The Count team - they’re incredibly responsive to feedback, are thoughtful in how they develop the product, and genuinely care about making the platform performant and brilliant.

I have recommended this tool to several teams, and have seen two already adopt it super quickly. Can't wait for Count to blow up! Review collected by and hosted on G2.com.

The versatility of the platform means you have a lot of flexibility in what you can produce, which is incredibly empowering but can require a bit of a mental shift at first - especially since most analysts are used to rigid, linear tools where your output options are quite constrained. Not a drawback, just something to be aware of.

I've seen the occasional bug, but the engineering team have been quick to resolve these (within the day) so these haven't impacted my workflow Review collected by and hosted on G2.com.

Count has become an indispensable tool for our engineering team to understand and visualize our data. Our team uses count every day for everything from ad hoc queries to answer questions that come up in the SDLC to polished customer facing dashboards. Review collected by and hosted on G2.com.

The visualization library is very powerful but has a bit of a learning curve. There’s a concept of templated visualizations and custom visualizations but if you start building out one from a template there’s no escape hatch to a custom visual if you find you need something not supported by the template. Review collected by and hosted on G2.com.