Jonathan M.
JM
Jonathan M.
President
Small-Business (50 or fewer emp.)
"Innovative Estimating Tool with Stellar Customer Service"
5/5
What do you like best about Bolster?

I love Bolster's cutting-edge approach and their constant innovation. Their fantastic customer service really stands out to me, especially Alex, the customer service rep, who is spot on with service and quick to respond. I also enjoy Bolster's ability to estimate and provide options to prospective clients. The estimating ability and optional upgrades are great features that I value. Setting up Bolster initially was pretty easy, and once the templates were configured, it worked better. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

I think they could work on their project management software. I'd like to see better options with the management angle of a project. Review collected by and hosted on G2.com.

TC
Tanner C.
Owner
Small-Business (50 or fewer emp.)
"The juice is worth the squeeze!"
4/5
What do you like best about Bolster?

Instead of jumping around between Excel and paper notes and a handful of other software's that all don't work together, everything is under one roof. It has made it significantly easier to keep track of everything happening on my different sites with my crews and my subs. I also like the time I have saved by using the templates allowing me to do my quotes much faster, for example a bathroom reno that normally takes a couple hours to quote I can whip out in under 20 minutes. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

There aren't really any downsides, the support team is fantastic and they are constantly adding and refining features. I will as an older guy it did take me awhile to get up to speed and get the full Bolster effect, but once I was there and everything was built out, the effort was worth it! Review collected by and hosted on G2.com.

ZC
Zane C.
Owner
Small-Business (50 or fewer emp.)
"Bolster has changed the way I do business for the better!"
5/5
What do you like best about Bolster?

When I started out in the construction industry everything was on paper or an excel spreadsheet. I love the way Bolster has taken that and built it into a software that understands all the features a GC needs. From the interactive proposals making it easier to do change orders through to being able to effectively manage my pipeline from lead to invoice with its integration with quickbooks! Bolster has changed the way I do business... it is the first thing I open in the morning and the last thing I close in the evening. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

It took me about 2 months to get up and running as there is a bit of backend work that needs to be done but the support team at Bolster walked me through it and helped me every step of the way. If you put the effort in it will be worth it! Review collected by and hosted on G2.com.

Ted G.
TG
Ted G.
Designer, Owner
Small-Business (50 or fewer emp.)
"Game-Changing “Good, Better, Best” Options with a Smooth, Fluid Client Experience"
5/5
What do you like best about Bolster?

I like the new feel and concept of Bolster, being able to deliver a DYNAMIC "Good, Better, Best" option for my clients. Other competitors also offer this, but the function is not nearly there as far as how fluid they are. Once the initial setup of items is complete in Bolster, turning them into full blown selections for our clients is game-changing! Review collected by and hosted on G2.com.

What do you dislike about Bolster?

The pipeline feature that bolster has is not as customizable as I'd like to see. In similar products, you have a lot more freedom to change the way your pipeline looks, IE- more columns, split by groups/region, etc. Review collected by and hosted on G2.com.

Russell T.
RT
Russell T.
Office manager
Small-Business (50 or fewer emp.)
"Bolster Makes a Great First Impression with Text, Images, and Pricing"
5/5
What do you like best about Bolster?

We are a small company that installs custom bathrooms in the Ottawa ares.

You only get one chance at making a good first impression - Bolster does that very well by combining Text, Images and Pricing for all the various options. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

Given that the software is fairly new we have discovered many bugs along the way.

Having said that as the software is revised, the frequency of the bugs has dropped off significantly. Review collected by and hosted on G2.com.

Andrew B.
AB
Andrew B.
Owner
Small-Business (50 or fewer emp.)
"Stay Away"
0/5
What do you like best about Bolster?

Initial onboarding seemingly started off okay, but things went south quickly. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

Software was extremely clunky and price templates did not update properly. Payment platform is not well integrated and took forever to link. Customer service is atrocious and absolutely not on your side.

They will do everything in their power to lock you into a year contract, and then when their software underperforms and is virtually unusable, they will tell you it’s your fault for signing the contract. They don’t care whether or not you’re happy with their insufficient product.

Stay away from this company at all costs. There are endless better alternatives. Review collected by and hosted on G2.com.

GW
Graham W.
Owner
Small-Business (50 or fewer emp.)
"Bolster has streamline our entire business from lead to invoice"
5/5
What do you like best about Bolster?

The templates and interactive estimates have really made the entire quoting process a lot more streamlined which has also allowed us to become a lot more organized! Review collected by and hosted on G2.com.

What do you dislike about Bolster?

The setup was a bit more involved than we expected, but thanks to the help of Ryan from Bolster, we were up and running and after all is said and done we see why the setup process is the way it is as the attention to detail is next level Review collected by and hosted on G2.com.

Quality Decking O.
QO
Quality Decking O.
Control Estadistico de Producción
Small-Business (50 or fewer emp.)
"Versatile and Customizable, But Buggy"
4/5
What do you like best about Bolster?

I really like the versatility of Bolster and how professional the proposals appear to my customers. The software has a lot of options that I can customize when sending proposals, enabling prospects to select their options and immediately see how much changes would cost. It has sped up my estimating process significantly. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

Bolster still has a ton of bugs that sometimes are frustrating when I need to create an assembly. Also, the initial setup wasn't too easy, although I had an onboard associate helping me with that process. Review collected by and hosted on G2.com.

Jackson R.
JR
Jackson R.
Owner
Small-Business (50 or fewer emp.)
"Fast Estimates!"
5/5
What do you like best about Bolster?

Bolster has really help me speed up my estimating. I was previously spending 2 hours on average to produce estimates and now I can produce way better estimates in 20 min that are super accurate thanks to the Auto Cost/Home Depot feature and prebuilt assemblies.

The customer support is amazing. I purchased the package with extra support and build out time and I think that was a game changer. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

It took me about 2 weeks before I was comfortable with the software. Initially my estimating time didn't go down until I figured out how to use it properly. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Increased my closing rate"
5/5
What do you like best about Bolster?

I really like the idea of interactive proposals. Once I set up my account I noticed a big difference in my closing rate. The home owners I have dealt with since signing up for Bolster have been very impressed. I've started setting up the project management automations and I'm very happy with how much time it is saving. Review collected by and hosted on G2.com.

What do you dislike about Bolster?

It took me a little while to get full use of the product capabilities. There was a bit of a learning curve. I started with getting my estimates dailed in and now I'm gaining an understanding of the rest of the softwares project management and invoicing capabilities.. Review collected by and hosted on G2.com.