It is forgiving. Mistakes can be easily corrected. This, in and of itself, makes it far superior to all other accounting programs. It is also fairly easy to find where the mistakes are. Review collected by and hosted on G2.com.

Not completely intuitive and some procedures require multiple steps. It always reverts to month-end as default date rather than current date. I have even made inputs to the wrong file because of some weird glitch, so I have to be very careful when doing transactions. Review collected by and hosted on G2.com.

The integration of CRM and financial account management Review collected by and hosted on G2.com.

Missing LSO forms, lack of customization of forms Review collected by and hosted on G2.com.

Customer Support is the very best I have ever had in any company. Hands down, love to chat with them and speak with them on the phone. Solve my problems fast and they explain everything I need to know to do it myself next time. Review collected by and hosted on G2.com.

I can't edit (or haven't figured out how) the invoices after they are created. For example, sometimes there is information I do not wish to have on there (ie: past invoice amount). But I change it as a PDF and that has worked for me, but would rather have the ability to edit the doc in Cosmolex according to what it looks like after it is created. Review collected by and hosted on G2.com.

Being the person responsible for paying the bills and reconciling the bank statements, I like how CosmoLex has modules to tie AP/AR/Billing/Reconciling together. Review collected by and hosted on G2.com.

There are a lot of steps to correct a mistake in CosmoLex due to the statement above for what I like best, but the technical staff are very knowledgable and always help. Review collected by and hosted on G2.com.

I best like the countless features that are available through Cosmolex. I also like that I can easily access the program from a desktop, laptop, my cell phone, etc. Review collected by and hosted on G2.com.

There are few downsides that I see to using Cosmolex. Really, the only possible downside I can think of would be that there are so many features available that it takes some time to learn them all. Review collected by and hosted on G2.com.

CosmoLex has a variety of reports identifying a numerous amount of topics that assist in the review of figures and information. The convenience of recording time via their app and ease of access. Review collected by and hosted on G2.com.

The reports may be limited in scope and may want to be custom built to allow the consumer to specifically filter certain information. The reports also do not show an accurate figure of unpaid accounts even if partially paid. Review collected by and hosted on G2.com.

The client portal is great! I like how I can see so much at a glance. The intuitiveness is great, makes it easy to find a matter without having all the details at my fingertips. Review collected by and hosted on G2.com.

Some aspects of billing are not great, especially when changes are needed on billed items. I would also like to see the reports be more interactive, where I can jump to a related report by simply double-clicking on a value or column. More ability to customize reports and save filters for reports would also be extremely helpful. We also found that the OneDrive for Business add-in did not work for us and had to switch to a different file server. Review collected by and hosted on G2.com.

There are too many things to pick only one. Love the LawPay Integration and Canada / Ontario Specific reports. Review collected by and hosted on G2.com.

I wish it would work with email better and integrate with Zoom. I struggle to get templates to do what I want. Review collected by and hosted on G2.com.

Practice management, billing, payment integration, timekeeper management, client portal, security, calendar integration, real-time and prompt support, and online training modules. Review collected by and hosted on G2.com.

There is nothing I dislike, it is a great platform but it could be improved with embed credit card payment link into trust retainer requests and outstanding invoice reminders. Review collected by and hosted on G2.com.

We run our entire operation out of CosmoLex-accounting, billing, client relationship management, workflows, document storage, document creation-it does it all! Review collected by and hosted on G2.com.

We used CosmoLex at our previous office but taking on the cost for a startup was a big decision. Worth every penny though! Review collected by and hosted on G2.com.