What I like best about CosmoLex is how easy it is to use and implement in our office. I also like how accessible it is from anywhere. Whether you're at the office or on the go, it allows you to work seamlessly from your computer, making it incredibly convenient for managing your practice no matter where you are. Review collected by and hosted on G2.com.

The program glitches from time to time, which can be inconvenient. Additionally, you can't access documents from files on the app when using your phone, which limits its functionality when you're away from your computer. Review collected by and hosted on G2.com.

I am not aware of any new things that I could use. Review collected by and hosted on G2.com.

Price keeps increasing. More and more emails offering services that I do not need or want. Review collected by and hosted on G2.com.

Reports are good and way less buggy than other platforms. Review collected by and hosted on G2.com.

The per user fees aren't cheap but it's worth the cost. Review collected by and hosted on G2.com.

Superior customer service. Straightforward bookkeeping, accounting and time docketing. Company is responsive and always improving the program. Review collected by and hosted on G2.com.

Too many options and steps for entering client names and contacts. Client portal is not as functional as other file sharing programs. Review collected by and hosted on G2.com.

Very much common sense and intuitive with the interface - it actually makes legal accounting enjoyable. Review collected by and hosted on G2.com.

There is nothing that I dislike about CosmoLex. Review collected by and hosted on G2.com.

Task and practice management. It allows me to standardise how I work on files Review collected by and hosted on G2.com.

It's very slow. It regularly freezes, especially when contacting customer support Review collected by and hosted on G2.com.

All-in-one solution software that is solid, robust and full-featured. We were looking for an alternative to both PcLaw (Accounting) and Amicus Attorney (CRM, file management and document assembly). Cosmolex replaced them both and more. Review collected by and hosted on G2.com.

Reporting options and reporting formatting need improvement; Otherwise, not much to dislike; a few quirks (default tabs that I wish I could change, a little bit more intuitive way to bill multiple parties or different parties in a matter, allocating a single time entry to multiple lawyers). But those are tolerable (and in our experience, likely to be remedied) in light of overall functionality and performance. Review collected by and hosted on G2.com.

I like that I can record time and disbursements without having to make an invoice right away.

I also really like, that if I have a problem I can easily search for help in the help center or talk to someone on the live chat.

I like the setup of everything. Bank Reconciliations are so easy and I like the layout. I like that I can create a deposit slip. I like the accounts payable and being able to save recurring bills.

I like that you can search the program so well for things; check amounts, client names, etc. I like the whole printing check layout. I like that I can still work in Cosmolex while my report is generated. Review collected by and hosted on G2.com.

I dislike the random glitches...

The client file is all balanced but the generated report says an outstanding $0.01

When posting accounts there's a $0.01 glitch, so sometimes we have to do a discount of $0.01

Sometimes it is hard to delete a duplicate client. It'll say "Something went wrong" and then I can't delete that duplicate client at all. The same thing happens sometimes to delete a Chart of Accounts.

I wish there was a way to avoid duplicates or amalgamate clients together.

I wish when you're in all matters and working on an individual file when you go back... I wish it would go back and be on the file you're working on. For example, I'm posting an account, then depositing money but oops there's no trust account attached to the file. I have to go back to All Matters and search the file I was working on. Review collected by and hosted on G2.com.

It keeps track of the file numbers and automatically assigns the correct number to clients that have multiple files. Review collected by and hosted on G2.com.

It is an administrative assistant's nightmare - the calendar is the worst. It does not allow an administrative assistant to see appointments made by others. The program forces administrative assistants to work for it rather than the program working for the administrative assistants. It is slow and convoluted - there shouldn't be 3 different locations I have to remember to enter a simple disbursement based on what type of disbursement it is. Constantly having to edit profiles because the system rearranges names to its liking, not as we need them. My god, the system is SLOW, CLUNKY, and FRUSTRATING. Review collected by and hosted on G2.com.

Cosmolex has an easy way to archive files and open new files. My lawyer has several different rates so having the ability to set different values for her makes billing a lot easier. I appreciate the ability to sort e-mails based on the files like I can in Outlook and generating reports is very easy and straightforward. The various filters make finding specific entries easy and entering accounting information is quick and easy. I love the dashboard and tasks as they both help me stay on top of overdue invoices and upcoming file work. Review collected by and hosted on G2.com.

Editing timesheets and bills is frustrating because if I catch a typo in the description and try to change the entry in a bill it rejects saying I cannot change the GST amount even though the description has nothing to do with the GST. I have to remove the entry from the invoice, save it, go back and edit the entry, then put it back in the invoice. The use of HTML is very unfriendly to people unfamiliar with it and I have had to save several documents with source codes based on what invoice I am generating and often have to edit the invoice in PDF anyway because the generated invoice cuts off part of the date or there are too many unnecessary spaces. We frequently get e-mails from past clients after the file is closed and it is frustrating that I cannot tag e-mails into closed files without opening them again. Review collected by and hosted on G2.com.