--- title: CosmoLex Reviews meta_title: 'CosmoLex Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 325 reviews by the users' company size, role or industry to find out how CosmoLex works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 325 scale: '5' date_modified: '2026-07-31' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # CosmoLex Reviews **Vendor:** ProfitSolv **Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 325 ## About CosmoLex CosmoLex is a comprehensive practice management solution designed for legal professionals to streamline operations, from Ai-powered client intake to payment processing. CosmoLex integrates essential features such as time tracking, billing, and accounting, all within a single platform, eliminating the need for additional software like QuickBooks. CosmoLex provides law firms with a cohesive tool that enhances efficiency and simplifies daily tasks. CosmoLex is for firms of all sizes, and built for attorneys, paralegals, and legal administrators who seek to improve their practice management. CosmoLex offers a user-friendly interface that powers robust features, supporting everything from client onboarding, to case management, time tracking, and invoicing, making it an ideal choice for legal professionals looking to optimize their workflow and grow their business. CosmoLex provides valuable insights through financial reporting and business analytics tools. Users can generate detailed reports that help them understand their firm's performance, identify trends, and make informed decisions for future growth. CosmoLex empowers law firms to strategically plan their operations and enhance profitability. CosmoLex is the only practice management choice that offers an all-in-one solution for legal professionals looking to streamline their practice and grow their business. ## CosmoLex Pros & Cons **What users like:** - Users value the **intuitive accounting management** features of CosmoLex, enhancing their legal practice efficiency and enjoyment. (6 reviews) - Users find **CosmoLex easy to use** , making legal accounting intuitive and accessible from anywhere, enhancing convenience. (5 reviews) - Users praise the **amazing customer support** of CosmoLex, finding it incredibly helpful and responsive. (4 reviews) - Users value the **seamless integration** of CosmoLex, enhancing efficiency in their law practice management. (3 reviews) - Users value the **time-saving features** of CosmoLex, streamlining accounting and document creation to enhance productivity. (3 reviews) - Access (2 reviews) - Document Management (2 reviews) - Easy Access (2 reviews) - Features (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users face significant **billing issues** with CosmoLex, including account locks and frustrating payment discrepancies. (3 reviews) - Users find CosmoLex to be increasingly **expensive** , especially with rising fees and unnecessary service offers. (3 reviews) - Users express frustration with **poor customer support** , highlighting slow responses and lack of personalized service with CosmoLex. (3 reviews) - Users express frustration over the **lack of customization** in CosmoLex, leading to inefficiencies and obstacles in their workflows. (2 reviews) - Users experience **slow performance** with CosmoLex, often facing system freezes during work and support interactions. (2 reviews) - Users experience **software bugs** that cause glitches, slow performance, and accessibility issues, negatively impacting usability. (2 reviews) - Users experience **sync issues** with CosmoLex, limiting functionality and causing inconvenience when accessing client documents on mobile. (2 reviews) - Users experience **slow performance** with CosmoLex, often facing freezes, particularly when seeking customer support assistance. (1 reviews) - Inadequate Accounting (1 reviews) - Inefficient Data Entry (1 reviews) ## CosmoLex Reviews ### 1. Pretty good but can lag. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** The customer support is excellent! They listen and will take the time with you to address any issues. **What do you dislike about CosmoLex?** Sometimes their servers can lag and it is frustrating when you're trying to calendar. **What problems is CosmoLex solving and how is that benefiting you?** It does everything that we need as a firm, and if it doesnt do it directly, there are add ins to do so! **Official Response from Maleeha Ahmad:** > We're glad to hear that you find our customer support excellent! We strive to provide top-notch service to address any issues you may encounter. ### 2. Our experience has been great so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Customer Service is good and always willing to help, issues get resolved fast and the platform is pretty straight forward. Lots of options and easy to make revisions **What do you dislike about CosmoLex?** Nothing at the moment because all our information that is being inputted is accurate and we do not run into problems but im sure when i come across an issue it will get resolved **What problems is CosmoLex solving and how is that benefiting you?** Finances which is huge in our industry and also track record of transactions and we realized that it makes our job less stressful and easy to make adjustments when needed **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you've had a great experience with our customer service team and that the platform has been helpful for your business needs. Thank you for your positive feedback! ### 3. The best decision ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about CosmoLex?** The ease of use as well as integration with accounting. **What do you dislike about CosmoLex?** The automatic file numbering system is a little time consuming to keep changing- but it will do. **What problems is CosmoLex solving and how is that benefiting you?** Helps with integration with Unity. Solves my issue of having another accounting software **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find CosmoLex easy to use and appreciate its integration with accounting. We appreciate your feedback about the file numbering system. Thank you for your support! ### 4. Very Good Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Integrated time management, accounting, and billing. **What do you dislike about CosmoLex?** Can be difficult to create custom documents, but that can also be because I haven't looked into it enough. **Recommendations to others considering CosmoLex:** Jump in and poke around. The cosmolex website has very good support and KB articles. **What problems is CosmoLex solving and how is that benefiting you?** Cosmolex keeps me from spending time without tracking it. It saves me money. **Official Response from Maleeha Ahmad:** > We're glad to hear that you are enjoying the integrated time management, accounting, and billing features of CosmoLex. If you need assistance with creating custom documents, our support team is available to help you navigate the process. ### 5. Good software but frustrating lag **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Integrated payments, billing to clients via email **What do you dislike about CosmoLex?** the significant lag time whenever you are switching pages or make an action within the software, this lag makes the timeclock feature useless. I pay for additional timeclock software as a result **Recommendations to others considering CosmoLex:** Put aside additional time for onboarding **What problems is CosmoLex solving and how is that benefiting you?** universal firm management software, file management, billing, etc. **Official Response from Maleeha Ahmad:** > Thank you for sharing your experience with CosmoLex. We understand the importance of smooth and efficient software performance, and we are always working to address smooth performance. ### 6. Good, but could use search functionality improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** That Cosmolex is integrated with the financial end of things. **What do you dislike about CosmoLex?** that there is no global (horizontal) search bar on the dashboard page. **What problems is CosmoLex solving and how is that benefiting you?** That I do not have to be on my office's own system to enter time, I can do it from anywhere without any kind of need for a remote system login. **Official Response from Maleeha Ahmad:** > We appreciate your feedback on the search functionality. We are constantly working to improve our platform. ### 7. Useful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about CosmoLex?** The track time feature that allows for bulk timecard creation is really useful. **What do you dislike about CosmoLex?** The UI with the vertical sidebar is somewhat unintuitive, but not too bad once I got the hang of it **Recommendations to others considering CosmoLex:** Take the time to learn it and maximize its value **What problems is CosmoLex solving and how is that benefiting you?** Solved timekeeping problems, realized time saved in billing **Official Response from Maleeha Ahmad:** > We're glad to hear that you find the track time feature useful for bulk timecard creation! We appreciate your feedback. ### 8. No more software crashes! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about CosmoLex?** Cosmolex is so intuitive to use and accessible whether I'm working from the office or home. **What do you dislike about CosmoLex?** I was so used to my old software that it has taken some time to unlearn some things. **What problems is CosmoLex solving and how is that benefiting you?** All the lawyers in the firm have found it easier to track and post time. The dashboard gives a great overview of our productivity. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex intuitive and accessible for your work, whether in the office or at home. We understand that transitioning from old software can take some time, but we're here to support you every step of the way. ### 9. We have experienced issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** The search function is extremely handy as it can find a file using various details about the file. **What do you dislike about CosmoLex?** Long loading times, issue with timekeeping as it does not allow for the input another lawyer. The billing import function does not always work despite matching file numbers **What problems is CosmoLex solving and how is that benefiting you?** Efficient search function and check printing **Official Response from Maleeha Ahmad:** > We apologize for the issues you have experienced with CosmoLex. We appreciate your feedback. ### 10. Excellent all-in practice management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** I really appreciate that CosmoLex is logical, intuitive, cloud-based. **What do you dislike about CosmoLex?** There are some practice management features that could be improved, especially around intake and matter creation - but I know some of these are in the works. **What problems is CosmoLex solving and how is that benefiting you?** I use CosmoLex for my practice management, matter tracking, and accounting, especially trust accounting. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex logical, intuitive, and cloud-based. We really appreciate your feedback. ### 11. Some good and some bad **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Easy to enter time and easy to see productivity of staff **What do you dislike about CosmoLex?** Invoicing and applying payments is very wonky **What problems is CosmoLex solving and how is that benefiting you?** Cosmolex assists us with our calendaring and billing. We have realized a benefit in having one program to do both rather than when we had two programs - Practicemaster and Tabs **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex easy to use for time entry and productivity tracking. Thank you for your feedback on invoicing and applying payments. ### 12. Cosmolex Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Cloud-based, quick response to questions **What do you dislike about CosmoLex?** Some of the fields are not very intuitive, the mobile app could be better **Recommendations to others considering CosmoLex:** It does things traditional, server-based, integrated file management and billing programs do not do **What problems is CosmoLex solving and how is that benefiting you?** Capturing accurate time spent on files while working from home is easy due to cloud-based software **Official Response from Maleeha Ahmad:** > Thank you for sharing what you like best about CosmoLex! We're glad to hear that you appreciate the cloud-based system and quick response to questions. ### 13. Excellent for my solo practice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** The combo of client management and accounting **What do you dislike about CosmoLex?** No integration with my current bank, but it's a small one **Recommendations to others considering CosmoLex:** Check that your bank will I integrate, but otherwise great product **What problems is CosmoLex solving and how is that benefiting you?** I was able to disengage from QBO which was great. It's great to have everything in one place. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex to be an excellent solution for your solo practice, especially with its combination of client management and accounting features. ### 14. Looking for something more robust. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Simple to use, time keeping and billing work well **What do you dislike about CosmoLex?** Lack of ability to add custom fields or report using the same. I believe everything works as it should but there are not enough features for our business. **What problems is CosmoLex solving and how is that benefiting you?** Tracking and billing of clients in a paperless way. **Official Response from Maleeha Ahmad:** > We appreciate your feedback on the features you find beneficial and the areas where you feel we can improve. ### 15. They do a good job generally **Rating:** 3.5/5.0 stars **Reviewed by:** Frank H. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Once you learn the system, it is pretty to use. **What do you dislike about CosmoLex?** Changing the format of your billing statement is difficult or impossible. Changing amounts once you have inputted them can be difficult **What problems is CosmoLex solving and how is that benefiting you?** I use it only for creating billing invoices and it is good for that purpose **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex easy to use once you've learned the system. We appreciate your feedback and please reach out to customer support for any assistance you may need! ### 16. Case Management Committed to Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** CosmoLex gives teams the ability to manage payments well, utilize workflow templates, and customize billing rates for the legal team. **What do you dislike about CosmoLex?** We would like to see better report options, notes revamped, scheduling, template options, and updated document building. **What problems is CosmoLex solving and how is that benefiting you?** Utilizing the tools to boost efficiency in our team. **Official Response from Maleeha Ahmad:** > We're glad to hear that you are finding CosmoLex helpful in managing payments and boosting efficiency in your team. ### 17. Quite pleasant. It is user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** The trust ledger transactions - very useful **What do you dislike about CosmoLex?** Opens a separate browser tab when generate report **Recommendations to others considering CosmoLex:** Give it a try - the support team is helpful but adding new features takes a while **What problems is CosmoLex solving and how is that benefiting you?** Tracking trust ledger and being able to show clients the sequence of transactions **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex user friendly and the trust ledger transactions useful. ### 18. Decent Software for Docketing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** I like that we can incorporate excel spreadsheets in order to circumvent the manual entry of dockets **What do you dislike about CosmoLex?** I don't like that the software is a bit slow **Recommendations to others considering CosmoLex:** Enjoy **What problems is CosmoLex solving and how is that benefiting you?** I am solving docketing problems. The benefit is being able to incorporate excel to import dockets quicker. **Official Response from Maleeha Ahmad:** > We're glad to hear that you are enjoying the ability to incorporate excel spreadsheets to streamline your docketing process. ### 19. User friendly; easy to see work and navigate easily **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** The Dashboard - provides easy access to hours billed and can easily change to track progress from any time period. **What do you dislike about CosmoLex?** The toggle bar on the left side; makes it hard to switch from client to client **What problems is CosmoLex solving and how is that benefiting you?** Efficiency and client relations have become easier to manage **Official Response from Maleeha Ahmad:** > Thank you for sharing your positive experience with CosmoLex. We're pleased that you find the dashboard easy to access and that it helps you track progress efficiently. ### 20. User friendly, great support, efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** I like that emails are automatically tagged to client files as it eliminates the need for the assistant to manually do it. **What do you dislike about CosmoLex?** Not being able to mass download or delete documents. **What problems is CosmoLex solving and how is that benefiting you?** Efficiency - cosmolex makes accounting simple amongst other things such as email tagging, etc. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex user-friendly and that our support has been great for you. We appreciate your feedback about the automatic email tagging. ### 21. Carl Bell Paralegal **Rating:** 5.0/5.0 stars **Reviewed by:** Carl B. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** The easiest system to use. Makes billing clients and maintaining file so simple. **What do you dislike about CosmoLex?** There is nothing I can pinpoint to dislike. **Recommendations to others considering CosmoLex:** Its so easy to use and everything/clients files are easy to access. **What problems is CosmoLex solving and how is that benefiting you?** Clients matters. Ease to bill clients file and maintain their records. **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find CosmoLex easy to use and that it has simplified your billing and file maintenance processes. ### 22. Very User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Cosmolex is a very user-friendly program. It is visually clean and that makes it easy to navigate. The sorting and search features are also really helpful. **What do you dislike about CosmoLex?** I don't have anything negative to say about it! **What problems is CosmoLex solving and how is that benefiting you?** Our timekeeping and billing is so much more organized. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex user-friendly and visually clean. Our goal is to make navigation and organization as seamless as possible. ### 23. Great userfriendlt software **Rating:** 5.0/5.0 stars **Reviewed by:** Dina A. | attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about CosmoLex?** it's simple and intuitive. I also like the help feature where you can get questions answered **What do you dislike about CosmoLex?** nothing. I have no suggestions for improvement **Recommendations to others considering CosmoLex:** Check out the demos and videos **What problems is CosmoLex solving and how is that benefiting you?** Save a lot of time letting this software organize my billing and tracking income **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex simple and intuitive, and that you appreciate the helpful features. Thank you for the positive feedback! ### 24. Cosmolex review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Mt attorneys and paralegals like the tasks the bests **What do you dislike about CosmoLex?** Is not quite the same as Tabs, does not have many of the same features. But Cosmolex does work on getting some of them inputted **What problems is CosmoLex solving and how is that benefiting you?** Needed a couple reports and Cosmolex had them implemented. **Official Response from Maleeha Ahmad:** > We're glad to hear that your attorneys and paralegals are finding the tasks in CosmoLex to be beneficial. Thank you for your feedback! ### 25. Paralegal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** I find the billing to be most helpful in CosmoLex **What do you dislike about CosmoLex?** The only thing that I dislike is sometimes when I put in my time, it disappears and I have to re-enter a couple of times. **What problems is CosmoLex solving and how is that benefiting you?** They are helping me solve my billing issues. **Official Response from Maleeha Ahmad:** > We're very glad to hear that you find our billing feature helpful! ### 26. Great All-In-One Legal Software for Small Firms **Rating:** 5.0/5.0 stars **Reviewed by:** Donna B. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about CosmoLex?** Billing, Accounting and Practice Management in ONE software, no links that break. **What do you dislike about CosmoLex?** I'm having to think to hard to answer this question, I can't come up with anything. **What problems is CosmoLex solving and how is that benefiting you?** Being able to reconcile billing and accounting at the same time! **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you're enjoying the seamless integration of billing, accounting, and practice management in CosmoLex. Thank you for sharing your positive experience! ### 27. Cosmo review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about CosmoLex?** user friendly, ease to search, flow, ability to see everything for client in the matter **What do you dislike about CosmoLex?** some things that should be able to do- can't do, price increased dramatically **Recommendations to others considering CosmoLex:** Give it a try **What problems is CosmoLex solving and how is that benefiting you?** good management of matters and clients overall **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex user-friendly and helpful for managing matters and clients. We're sorry to hear about the issues you've experienced with some functionalities and the price increase. We appreciate your feedback. ### 28. CosmoLex is a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** The timekeeping and billing features along with document storage **What do you dislike about CosmoLex?** That my clients receive emails for each document I upload and share in the client portal. If I am sharing 10 documents they receive 10 emails. **What problems is CosmoLex solving and how is that benefiting you?** Capturing billable hours and producing invoices quickly **Official Response from Maleeha Ahmad:** > It's great to hear that CosmoLex is helping you capture billable hours and produce invoices quickly. We're committed to continuously improving our platform to better serve your needs. ### 29. Great Product for the Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** It is really easy to use and helpful for anyone who has no clue what they are doing. **What do you dislike about CosmoLex?** It can get overwhelming with all of the different tabs and constant updates. **What problems is CosmoLex solving and how is that benefiting you?** It keeps track of our hours and billing really easily. **Official Response from Maleeha Ahmad:** > Thank you for sharing your experience with CosmoLex. We're happy to hear that it's been beneficial for keeping track of your hours and billing. ### 30. The customer service at Cosmolex is like no other. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about CosmoLex?** The customer service is very helpful. They are very responsive. **What do you dislike about CosmoLex?** I wish we could drag and drop files into Cosmolex. **What problems is CosmoLex solving and how is that benefiting you?** Cosmolex has helped us with document management. Now everything is in one place. **Official Response from Maleeha Ahmad:** > We're thrilled to hear that our customer service has made a positive impression on you. We appreciate your feedback on the convenience of drag and drop functionality. ### 31. Cosmolex is a Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Integration of the financial side with time tracking. **What do you dislike about CosmoLex?** Retainer should apply to client, not individual matters.Need a WYSIWYG invoice template setup. **Recommendations to others considering CosmoLex:** Try this first. **What problems is CosmoLex solving and how is that benefiting you?** Nice intuitive interface. I like seeing trust balances and outstanding amounts tied to the client matter. **Official Response from Maleeha Ahmad:** > We're glad to hear that you appreciate the integration of the financial side with time tracking in CosmoLex. ### 32. Convenient Web-based Practice Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Web-based, automatic updates and backup of our data. **What do you dislike about CosmoLex?** Some steps in billing or tracking time can be a bit cumbersome. Some billing reports are hard to find. **What problems is CosmoLex solving and how is that benefiting you?** Some of the more complicated accounting features for reports are difficult to use. **Official Response from Maleeha Ahmad:** > We're glad to hear that you appreciate the convenience of our web-based platform and the automatic updates and backup of your data. ### 33. Terrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about CosmoLex?** There is nothing that I like about this program. They use a fraudulent review company to give fake reviews. **What do you dislike about CosmoLex?** There is nothing that I like about this program. They use a fraudulent review company to give fake reviews. **Recommendations to others considering CosmoLex:** There is nothing that I like about this program. They use a fraudulent review company to give fake reviews. **What problems is CosmoLex solving and how is that benefiting you?** There is nothing that I like about this program. They use a fraudulent review company to give fake reviews. **Official Response from Maleeha Ahmad:** > We take all feedback seriously and are committed to ensuring the integrity of our reviews. We do not engage in fraudulent practices and strive to provide a reliable and valuable service to our customers. ### 34. User friendly and built-in accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** User friendly and built-in accounting. I also like the ease of billing. **What do you dislike about CosmoLex?** Some functionality is clunky for instance the mobile app. **Recommendations to others considering CosmoLex:** Some of the integration is tricky, but great overall. **What problems is CosmoLex solving and how is that benefiting you?** Document management, client portal for sensitive information, and accounting. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex user friendly and appreciate the built-in accounting and billing features. ### 35. Good functions but laggy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Ability to print cheques and form 9as are great. Other file management functionality is basically all there. **What do you dislike about CosmoLex?** Not as responsive as competitors (switched from Clio). Takes too long to generate documents. **Recommendations to others considering CosmoLex:** Try it out **What problems is CosmoLex solving and how is that benefiting you?** General practice management is fine. **Official Response from Maleeha Ahmad:** > We appreciate your feedback on the printing capabilities and file management features. We apologize for any lag you may have experienced and are constantly working to improve our system's responsiveness. ### 36. Good system knits together needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** integration of calendars with Microsoft Teams **What do you dislike about CosmoLex?** Navigation is not always intuitive - too many options, hard to edit docketing **Recommendations to others considering CosmoLex:** Many features, not always intuitive, but excellent support to figure things out. **What problems is CosmoLex solving and how is that benefiting you?** Integration of Teams calendar helps collaboration with colleagues **Official Response from Maleeha Ahmad:** > We're glad to hear that you are enjoying the integration of calendars with Microsoft Teams. ### 37. Labels could use some work but overall a Great Program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** Reports are clear - easy to read. Easy to find as well. **What do you dislike about CosmoLex?** Labels - they do not put all information in and I have to edit every time **What problems is CosmoLex solving and how is that benefiting you?** Not really solving problems. Still earning something new every day **Official Response from Maleeha Ahmad:** > We're glad to hear that you find our reports clear and easy to read. We appreciate your feedback about improvements. ### 38. Generally positive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Cloud-based platform is very good. Fair easy to use. **What do you dislike about CosmoLex?** Can be a challenge to correct things like cheque numbers, add void cheques where something has misprinted, etc. **What problems is CosmoLex solving and how is that benefiting you?** General solution for billing needs. Other uses are a bonus. **Official Response from Maleeha Ahmad:** > Thank you for your feedback! We're happy to hear that CosmoLex is solving your billing needs. We really appreciate your feedback. ### 39. Legal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** ease of use, very quick response time on help chat **What do you dislike about CosmoLex?** some features can be complicated, more offers for one-on-one or group training **Recommendations to others considering CosmoLex:** Great interface, user friendly, excellent support through chat program **What problems is CosmoLex solving and how is that benefiting you?** easier billing, LEDES available, document management **Official Response from Maleeha Ahmad:** > Thank you for your positive feedback on the ease of use and quick response time on help chat. We understand that some features can feel complicated and will continue to work on improving user experience. ### 40. CosmoLex review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about CosmoLex?** I like that CosmoLex is simple to use and find things. Even if it has been a while for me using a feature in CosmoLex, it is easy to find it again rather quickly. **What do you dislike about CosmoLex?** I have not found anything that I dislike about CosmoLex so far and I have been using it for six months already. It is user friendly and requires only common sense to use. **What problems is CosmoLex solving and how is that benefiting you?** I have been using CosmoLex to solve the financial "problems" of keeping the register balanced and keeping everything logged and organized. The benefit I have realized is that operated with common sense. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex simple to use and user-friendly. We strive to make our platform intuitive for our users. ### 41. CosmoLex Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** Very user friendly and the support is amazing. **What do you dislike about CosmoLex?** Would like to be able to program it specifically for our company **What problems is CosmoLex solving and how is that benefiting you?** It's one of the easiest programs to use. they have an amazing help database and online courses. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex user-friendly and that you appreciate our amazing support. ### 42. Pretty good **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** It is easy to find the client-matter number or name that I wish to bill for. I can easily adjust time entires. **What do you dislike about CosmoLex?** The boxes for client-matter time entry descriptions are small in the daily timecard view. I have trouble viewing all that I am writing, as I prefer to do one large entry for each client per day. **What problems is CosmoLex solving and how is that benefiting you?** CosmoLex has helped the company with its billing and keeping track of individual time-keeper billing reports. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find it easy to find client-matter numbers and adjust time entries in CosmoLex. We appreciate your feedback about the small boxes for client-matter time entry descriptions. ### 43. If I can learn CosmoLex, anyone can! **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy J. | Sr Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Cosmolex is easy to learn and navigate. The self-help and the live chats are so helpful. **What do you dislike about CosmoLex?** Not much! I can't think of anything right now. **Recommendations to others considering CosmoLex:** Very user friendly. The support that is provided is excellent! **What problems is CosmoLex solving and how is that benefiting you?** Reconciliations. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex easy to learn and navigate, and that our self-help and live chat support have been helpful for you. Thank you for your positive feedback! ### 44. it's pretty great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** it's easy to navigate, makes my job easier and quicker, and everything I need is in one spot **What do you dislike about CosmoLex?** it's redundant, but even so, it's pretty quick. takes literally an extra minute, even with the redundancy **What problems is CosmoLex solving and how is that benefiting you?** sometimes when I open a file on cosmolex, it won't transfer over onedrive and create a "physical" file on our list. i've had to get help with that before, but simply restarting the computer gets around that issue. **Official Response from Maleeha Ahmad:** > We're glad to hear that CosmoLex is making your job easier and quicker with its easy navigation. We understand your concerns. Please reach out to customer support for any questions. ### 45. Valuable Legal Practice Software **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra V. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** I like the accounting link to the matter/time billing. **What do you dislike about CosmoLex?** The posting of US Trustee check to different Clients & matters. **What problems is CosmoLex solving and how is that benefiting you?** I have been able to track Trust amounts in 2 different Trust bank acocunts. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find our accounting features helpful for matter/time billing! ### 46. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** How easy it is it to use. Billing and invoice making is very user friendly. Especilaly when you are able to send things out. **What do you dislike about CosmoLex?** Client portal does not work sometimes - depending on the file. Tried to get assistances from Comoslex team but they were unable to to provide assistance. **Recommendations to others considering CosmoLex:** Client portal sharing system for all files to work properly. **What problems is CosmoLex solving and how is that benefiting you?** Client portal. Some files work and some do not work. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find CosmoLex easy to use and the billing and invoice making process user-friendly. ### 47. Gets the job done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Simple to use and functions well for all of my needs. **What do you dislike about CosmoLex?** Price increases for annual subscription seem to go up considerably every year. **What problems is CosmoLex solving and how is that benefiting you?** All in one time entry, billing and email control. **Official Response from Maleeha Ahmad:** > It's great to hear that CosmoLex is helping you with time entry, billing, and email control. We're committed to continuously improving our platform to better serve your needs. ### 48. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Christine B. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Cosmolex is a great program to use. Reporting is great and the format is easy to use. **What do you dislike about CosmoLex?** There is. I thing I dislike about Cosmolex **What problems is CosmoLex solving and how is that benefiting you?** I have zero issues with Cosmolex **Official Response from Maleeha Ahmad:** > We're thrilled to hear that you find CosmoLex to be a great program with excellent reporting and an easy-to-use format. Thank you for your feedback! ### 49. Love having everything in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2022 **What do you like best about CosmoLex?** Accounting and client management in one program is very helpful. **What do you dislike about CosmoLex?** I wish there was a better in=take system built for follow-up and client retention. **What problems is CosmoLex solving and how is that benefiting you?** no problems from what I can tell. **Official Response from Maleeha Ahmad:** > We're glad to hear that you find our accounting and client management features helpful! We appreciate your feedback about the intake system. ### 50. good platform but slow **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about CosmoLex?** web-based, easy to navigate. Can use mobile device with it **What do you dislike about CosmoLex?** slow to edit, no easy way to include disbursements without having to navigate to the matter first **What problems is CosmoLex solving and how is that benefiting you?** time management and billing **Official Response from Maleeha Ahmad:** > We appreciate your feedback and are glad to hear that you find CosmoLex easy to navigate and compatible with mobile devices. ## CosmoLex Discussions - [Can Cosmolex automate any of it's options?](https://www.g2.com/discussions/can-cosmolex-automate-any-of-it-s-options) - 1 comment, 1 upvote - [Will you consider implementing different Role Creation and Permissions to timekeepers and responsible attorneys](https://www.g2.com/discussions/will-you-consider-implementing-different-role-creation-and-permissions-to-timekeepers-and-responsible-attorneys) - 1 comment, 1 upvote - [Can I add 2 clients to 1 matter?](https://www.g2.com/discussions/can-i-add-2-clients-to-1-matter) - 1 comment, 1 upvote - [View CosmoLex pricing details and edition comparison](https://www.g2.com/products/cosmolex/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+01%3A54%3A49+-0500&secure%5Bsession_id%5D=9c13629a-3ecb-4ea7-9be0-536d185f3417&secure%5Btoken%5D=d7494d1b04c1918e0c828f28f7bc3efaf31d4d7a94a05749fe097a3b736d6112&format=llm_user) ## CosmoLex Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## CosmoLex Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Sales Force Automation - Legal CRM** - Task Management - Contract Management - Quote and Order Management **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Content Management** - Document Management - Calendar Integration - Workflow **Platform Additional Functionality - Legal CRM** - Automation - Messaging - Dashboard - Cloud **Time & Billing** - Time Tracking - Payments - Billing **Marketing Automation - Legal CRM** - Lead Management - Marketing Analytics **Customer Support - Legal CRM** - Support Analytics - Customer Portal - Case Management **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Reporting and Analytics - Legal CRM** - Reporting **Agentic AI - Legal CRM** - Cross-system Integration - Natural Language Interaction ## Top CosmoLex Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews) - [CARET Legal](https://www.g2.com/products/caret-legal/reviews) - 4.4/5.0 (207 reviews)