Verified User in Staffing and Recruiting
GS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Much better than our former IT company!"
4.5/5
Describe the project or task Cortavo helped with:

Company-wide outsourced IT service provider. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

They are very responsive when we have technical issues. We get emails or calls back within several minutes typically. They accommodate any changes we need and have learned all software vendors we use to be able to integrate and operate effectively. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo
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Hey there!

We're so happy to hear you are having a great experience working with our team. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Please know that we've passed your comment regarding your on-site experience to our leadership team so we can coach our team on how to improve. Thanks again, and we hope to speak with you again soon.

Verified User in Staffing and Recruiting
GS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"They are very responsive."
3.5/5
Describe the project or task Cortavo helped with:

Troubleshooting computer issues with my database, internet and email. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

They respond when I contact them. They can remote access my computer screen. No tools just a laptop and monitor set-up. Not sure how it compares to competitors. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo
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Hey there!

Thanks so much for sharing your feedback about your experience working with our team. While we appreciate all your positive remarks, we do strive for a 5-star experience. Would you mind sharing more about the issues we haven't been able to help you solve with team.cortavo@cortavo.com? We want to ensure our team receives the proper training or gets the additional resources they need to assist with these types of situations should they arise again. We truly appreciate you helping us better serve our Cortavo family with your feedback.

Verified User in Staffing and Recruiting
GS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Recommend Cortavo"
4/5
Describe the project or task Cortavo helped with:

Cortavo handles or company issues quickly and professionally. Day - to -day issues, errors, etc... Review collected by and hosted on G2.com.

What do you like best about Cortavo?

The response time is pretty fast. Most issues resolved easily. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent service"
5/5
Describe the project or task Cortavo helped with:

I use Cortavo for all IT needs in my personal office areas Review collected by and hosted on G2.com.

What do you like best about Cortavo?

The service is excellent. The staff is friendly and very thorough. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo
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Hey there! Thanks for providing feedback on how you are leveraging our flat-fee managed services plans. We're happy to hear we've been a true partner for your business by helping you find more efficient ways of doing business online and resolving your internet issues.

Verified User in Construction
GC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Cortavo Review"
4.5/5
Describe the project or task Cortavo helped with:

Setting up new server and IT consulting Review collected by and hosted on G2.com.

What do you like best about Cortavo?

The customer service, when you cal they are always helpful and quick Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo
Edit edit

Hey there!

We’re so grateful that you took the time to share your feedback with us. We're sorry that we stumbled a little bit at first, but we're happy to hear we're on the right track and helping your business save time. We're always looking for ways to improve, so if there's anything you'd recommend we could have done differently, we'd love to hear from you. Please don't hesitate to shoot us a note at team.cortavo@cortavo.com and we'll make sure your feedback gets shared with our leadership team.

Verified User in Human Resources
CH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Responsive customer service"
4.5/5
Describe the project or task Cortavo helped with:

OneDrive wasn't working. The tech logged into my system and fixed it within a few minutes. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

Ability to email my help request. Peter is always very friendly. Review collected by and hosted on G2.com.

Verified User in Design
PD
Verified User in Design
Small-Business (50 or fewer emp.)
"Good customer service. Worked to solve my many problems."
4/5
Describe the project or task Cortavo helped with:

Switching from Dropbox to Office 365 One Drive Review collected by and hosted on G2.com.

What do you like best about Cortavo?

having someone there to aid and ask questions no matter how silly they are. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo
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Hey there!

Thank you so much for sharing your experience working with our team. We truly value your feedback and take it to heart to help us grow as a company. We appreciate the positive comments and your constructive criticism regarding our team's knowledge of OneDrive. Our team is Microsoft Gold certified, but of course, we recognize that theirs always room for improvement in our ever-changing world of technology. Please know we'll be sharing your feedback with our leadership team, as they are always looking for ways that we can better serve our Cortavo family.

Verified User in Management Consulting
GM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"Great!"
5/5
Describe the project or task Cortavo helped with:

rollout & deployment Review collected by and hosted on G2.com.

What do you like best about Cortavo?

The team members that I have interacted with have been very prompt, knowledgeable, and kind. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo
Edit edit

Hey there!

From the bottom of our hearts, thank you for leaving us this review. Your feedback is critical to helping us grow our business and gives potential new customers a peek into what it's like to work with our team. We look forward to hearing from you soon!

Verified User in Management Consulting
GM
Verified User in Management Consulting
Mid-Market (51-1000 emp.)
"Experient Group"
2.5/5
Describe the project or task Cortavo helped with:

Setting up new laptops for employees. Migrating spam to MS Defender. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

They are very responsive to ticket updates, phone calls, or emails. Review collected by and hosted on G2.com.