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GS

Glenn S.

Mid-Market (51-1000 emp.)

7/5/2023

"Excellent, the team was very attentive and assisted me through the entire onboarding process."

5/5

What do you like best about Cortavo?

They are responsive and can be reached even if you have a major issue late at night. We had a system production issue that went well into the early morning and Cortavo was there assisting with the fix. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Haven't discovered any so far. They have been excellent with taking care of our needs even through supportability when they had limited access. Peter is a great partner and found ways to make it happen and not excuses of why it cannot. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Shop around so you can see the value the team brings. Everytime I have had to call in I get a person not a call center or voicemail. They start helping right away and if they cannot fix it remote they send a tech to the site. Major thanks to will for showing up each time as quick as he did to help me fix our issues. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Coratvo, is helping solve a multitude of issues. We especially have problems with our network, domain, security and inventory of tech. They are assisting in organizing the processes we use and streamlining the network for a faster more reliable system. They are also putting security checkpoints on every device and backing up our data in the event of a disaster. Review collected by and hosted on G2.com.

JK

Jim K.

Mid-Market (51-1000 emp.)

2/8/2024

"Good service"

4/5

What do you like best about Cortavo?

Responsiveness, on time delivery and follow up Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Nothing at this moment. They have been on to of issus Review collected by and hosted on G2.com.

PO

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

5/5/2022

"Quick to respond"

4/5

Describe the project or task Cortavo helped with:

Quick customer service to fix computer issues Review collected by and hosted on G2.com.

What do you like best about Cortavo?

The speed! They are quick to reply most of the time. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hey there! We sincerely appreciate you taking the time to leave us a review, although it's not the 5-star service we strive to provide. We didn't read anything you dislike or that you're having issues with when it comes to using our services. We'd really like to understand what we can do better to provide you and your company with a 5-star experience. Since your review is anonymous, would you mind reaching out to marketing@cortavo.com so we can chat further? Please mention G2 in the subject line of your email and we look forward to speaking with you.

JS

James S.

Mid-Market (51-1000 emp.)

8/16/2023

"IT solution"

4/5

What do you like best about Cortavo?

They respond quickly and will send someone onsite if needed. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

They are IT which means when you call you are already upset. So thing i dislike is when i need to call them. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Their price is great. They will communicate with you on a level you can understand. They work very hard to find solutions to issues you have. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo is our IT solution for networking and server backup. Review collected by and hosted on G2.com.

CS

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

5/9/2023

"Great company to have for IT or software stuff."

5/5

What do you like best about Cortavo?

They are quick at getting back to you and assisting you with any computer issues that may arise. The whole team is really nice and very responsive when you need their help. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

I think they are quick and very responsive when service tickets are put in. They always find a way to assist and resolve any issues with your computer or phones. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Cortavo is a great company. They are quick to resolve any issues and if you need any extra equipment they are able to provide it to you asap. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

any issues with computers or setting up new updates. Installing new software and overall making it easier for us to work with our computers and systems in order to make our jobs easier. Review collected by and hosted on G2.com.

EM

Verified User in Music

Mid-Market (51-1000 emp.)

5/2/2022

"Outstanding Level of Service"

5/5

Describe the project or task Cortavo helped with:

Backing up data. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

Speed and attention to detail. They do a great job and respond through the help desk around the clock. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Nothing.Nothing missing.Keep up the great work please. Great friendly staff as well. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Keep up the great work please. Your staff is extremely knowledgeable and always helpful. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Backing up years of data, upgrading all our storage equipment and keeping our system secure. Review collected by and hosted on G2.com.

PI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/16/2022

"Honest Review about Cortavo"

5/5

What do you like best about Cortavo?

Best Filtering system when it comes to email and also while setting up my new laptop I had an Engineer call me to address my setup issues within two minutes. Also, the engineers are based out of the US so it makes my job easier. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

SOo far I haven't seen any dislike just yet. If I do, I will be sure to come back here and update it! Keep doing what you are doing for now! Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

I would recommend them to the organization that is thinking of doing IT Managed Services or are in the market for one. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

The problem Cortavo is solving at my organization is email/spam emails. Most junk emails are filtered out by their system before it even reaches our inbox. If by any chance it does make it to our inbox we can always forward the email to their IT team and they will take care of it and make sure others are not affected by this. Review collected by and hosted on G2.com.

Response from Charity McFather of Cortavo

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Hey there,

Thank you so much for your honest review! We are happy to hear that our team is helping to filter your emails and proactively taking care of the problem before it even reaches your inbox! We want to make sure we are doing everything in our power to help you and your organization do your job effectively. We appreciate you sharing your experience so we can help other businesses do the same.

RR

Roberto R.

Recruiter

Small-Business (50 or fewer emp.)

5/3/2022

"Great IT Support Service!"

5/5

Describe the project or task Cortavo helped with:

Cortavo is always there to help with issues with laptop or internet issues, or phone resetting. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

They are quick to respond and quick to resolve issues. They don't hesitate to pick up the call or email you back about time frames if they can't help you right away. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

I think they are great! I haven't had any issues with their services. Their technicians are quick to get job done and very thorough on explaining everything to us. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Cortavo is great, they are prompt and quick in responding to your issues. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Internet issues, computer resetting or system updating. They have been very helpful when called. When emailed or call, they ask what the issue is and they get right to work. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hey Roberto,

We're honored to be your company's IT provider and appreciate you taking the time to leave us such a fabulous review. We're happy to hear that our team is serving you in a timely and helpful manner. If you ever need anything, you know where to find us!

ZC

Zachary C.

Lead Designer

Small-Business (50 or fewer emp.)

8/16/2022

"Great Customer Service"

5/5

What do you like best about Cortavo?

I appreciate their quick responses and quick resolution when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

It can be a challenge to assist in remote troubleshooting when we do not have the bandwidth to assist at the time. Sometimes it's easier to just have someone come over and handle the issue instead of screen-shares, but only really a nuisance when it comes to hardware issues. Review collected by and hosted on G2.com.

Response from Charity McFather of Cortavo

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Hey Zachary,

Thank you for taking the time to leave us a review! We are very happy to hear that we are meeting your expectations by responding quickly and fixing your issues no matter how long it may take. We are considering expanding our team into other areas to better serve our clients. Our customers love our remote access feature and find that we are able to address any issues quickly and effectively. We appreciate your kind words and thank you for helping us better serve our Cortavo family with your feedback.

TP

terri p.

Senior Business Development Manager

Small-Business (50 or fewer emp.)

5/5/2022

"Cortavo is very helpful and I'm not technical."

5/5

Describe the project or task Cortavo helped with:

Setting my computer up. When I have issues they take control of my system and fix it while I watch. I'm not technical at all so it is wonderful to have that capability. I'm in Sales so don't have the patients to deal with computer issues. I just need it to work. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

Fast service. Almost if not always immediate. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Had a problem with the password not being recognized several times. But the last person figured out the problem and fixed it and found another one while fixing that one that he fixed before it became a problem. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Service Fast is the most important to me. I can't do my job without my system working. The equipment is the best and is replaced when new technology is needed. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Terri, thank you from the bottom of our hearts for this honest review. With us on your team, there's no need to have any technical knowledge, that's exactly why your company brought us on board to be your resident technology nerds. We're happy to hear we're quickly and proactively resolving your issues so you aren't experiencing any downtime from getting your job done.