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KD

Kevin D.

Mid-Market (51-1000 emp.)

6/26/2024

"Great Value, Service, and Pricing"

5/5

What do you like best about Cortavo?

I like that they are able to provide a single-point billing for a variety of solutions that our organization requires. I like that they have a team of technicians that are responsive and capable to address all of the requirement of our organization. I like that the company is always willing to go the extra mile to services our account. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

There are times when Cortavo struggles to provide expanded services related to security. There is a lack of transparency related to the Technology Stack and solutions that are supporting the end users. However, this is something that they have actively communicated they are working on. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

My only recommendation for Cortavo is to provide Security Assessment and Compliance services to assist clients with addressing their security programs. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Cortavo provides Managed Technology Services for our organization. Cortavo has helped our organization by providing cost-effective solutions to our IT needs. Their support services have consistently improved and they are always open and responsive to feedback. Review collected by and hosted on G2.com.

GT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

12/18/2024

"Good support"

3.5/5

What do you like best about Cortavo?

Great team, speedy response and try to work within your time frames Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

sometimes escalations needed to specialists, so delay in solving Review collected by and hosted on G2.com.

AS

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

2/29/2024

"Quick Turn Around with Southern Charm"

4.5/5

What do you like best about Cortavo?

Cortavo is a true partner and their staff is patient. They communicate well and when they are unsure of how to fix a problem, they do not give up but look for a solution internally and externally without giving up. Our staff is no longer "afraid" to get our IT partner involved and reach out instead of "just living with an IT issue" because the issue is easier to live with than to get the vendor involved. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

They are so far away! Sometimes it would be great to have them near by - but if that is the only dislike, I see that as a win! Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

They are as great as they sound. We were "gun-shy" shy at first but we haven't regretted our decision since signing with them! Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

We switched to Cortavo from our previous Managed Service provider because we saw long wait times for Help Desk tickets being resolved. There were issues with ownership/access to our own MS365 Suite and just general onboarding and offboarding of employees. After the initial changeover to Cortavo, we went from 1-2 weeks of wait times for bandaid resolutions to 1-2 days of full problem-solving or at least the next steps to possible solutions. We received full transparency of our MS365 Suite and could onboard new employees within a week instead of 3+ weeks. Staff offboarding experience turned into a much smoother transition with much shorter request times. Review collected by and hosted on G2.com.

AC

Verified User in Consulting

Small-Business (50 or fewer emp.)

2/22/2024

"Smooth Onboarding and Transition for Staff"

5/5

What do you like best about Cortavo?

Easy to work with, reliable answers, good communication, willingness to partner when a need or solution isn't clear from the start. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

No issues so far, so there is nothing to dislike. Everyone on the team has been great. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

Our growing company needed a more robust MSP for staff questions, ad hoc integration projects, data security, and ensuring our various SaaS products worked together as they should. Cortavo has that all covered for us and has already handled some last might hardware issues caused by another company. Our staff report getting the answers they need quickly and as the IT point I'm aware of questions or concerns which require us to make decisions. We trust them to do what's right as quickly as possible, and to help us look ahead to avoid any future issues. Review collected by and hosted on G2.com.

EL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

7/2/2024

"Wonderful partnership with Cortavo"

4.5/5

What do you like best about Cortavo?

The staff is knowledgable and reliable. And very responsive. Whenever we need to resolve a problem, we collaborate and work together for the best solution. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Switching to GCC High was not a seamless process. We had to learn along with Cortavo since they did not have much experience with this. Review collected by and hosted on G2.com.

AS

Adam S.

Small-Business (50 or fewer emp.)

4/5/2024

"Through sales and onboarding procedure"

5/5

What do you like best about Cortavo?

Turn key solution for IT, including employee support and projects. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

Though there are a few managers who help you through the process, and they are helpful, but at the end of the day they are not your employees Review collected by and hosted on G2.com.

NS

Nathan S.

Small-Business (50 or fewer emp.)

9/15/2023

"Great IT partner for small business"

5/5

What do you like best about Cortavo?

Responsive and they have done what they said they would do, on time, without additional fees or issues. Their level of service implementing has been great. I would recomend them. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

As with any new relationship it takes a little time to learn what service standard expectations should be as well as how they like to work. Cortavo's responsiveness and professionalism has been great. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Cortavo's pricing and process has been just as they described. The onboarding process was straighforward, there are no hidden or additional fees and they have followed up and followed through just as they can promised. I have been pleased with them as a new vendor. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

I had a free lancer IT Specialist who has been helpful but is just one person. I wanted a more durable, responsive outsource IT solution and Cortavo as taken that role and at a cost savings compared to the freelancer. Review collected by and hosted on G2.com.

OS

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

7/5/2024

"Great staff that helped us with our transition."

5/5

What do you like best about Cortavo?

The status updates and the friendly staff. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

The ticketing system was a little wonky in the beginning, but we figured it out. Review collected by and hosted on G2.com.

SM

Sarra M.

Small-Business (50 or fewer emp.)

2/7/2024

"Cortavo has been awesome"

5/5

What do you like best about Cortavo?

Quick response times and regular checkins Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

I would say the only downside to Cortavo is there is no chat feature. It would be helpful if we could just message Cortavo on Teams. Review collected by and hosted on G2.com.

SL

Shayan L.

President

Small-Business (50 or fewer emp.)

5/20/2022

"Cortavo Services saved us money during our Startup"

5/5

Describe the project or task Cortavo helped with:

Cortavo was able to supply, set up and manage our new employees with workspace seamlessly. Review collected by and hosted on G2.com.

What do you like best about Cortavo?

We got top of the line dual monitors, laptops, softphones, and assistance setting up our cloud services. Review collected by and hosted on G2.com.

What do you dislike about Cortavo?

No issues so far, they've been quick to respond to our tickets. Review collected by and hosted on G2.com.

Recommendations to others considering Cortavo:

Definitely worth reaching out to them, they offer a slew of services at aggressive prices. Saving you money is their goal. Review collected by and hosted on G2.com.

What problems is Cortavo solving and how is that benefiting you?

As a start-up, the initial cost of these setups would be significant with no support. However, on a monthly plan, we can budget and get support immediately. Review collected by and hosted on G2.com.

Response from Team Cortavo of Cortavo

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Hey Shayan! We appreciate you leaving us this 5-star review and sharing your experience about how we're helping your business save money through our flat-fee managed services plans.