# Best Managed IT Services Providers - Page 7 *By [Rachana Hasyagar](https://research.g2.com/insights/author/rachana-hasyagar)* Managed IT services provider oversight into the entire IT operations of another organization. This includes IT professional services, consistent monitoring, on-demand IT support, and problem resolution. These services offer more support than a traditional IT professional service, as they provide additional resources such as IT implementation and consulting services. Organizations generally use managed IT services to reduce IT management risk as well as provide support in instances of technological disruption in the workplace. Managed IT services can be implemented alongside other IT support services such as [IT outsourcing services](https://www.g2.com/categories/it-outsourcing), [IT infrastructure consulting providers](https://www.g2.com/categories/it-infrastructure-consulting), and [IT strategy consulting providers](https://www.g2.com/categories/it-strategy-consulting). To qualify for inclusion in the Managed IT services category, a services provider must: - Provide constant monitoring on IT related functions - Provide on-demand support - Provide IT consulting ## G2 Grid® for Managed IT Services Providers ![G2 Grid® for Managed IT Services Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/managed-it-services/grids.png?focus%5B%5D=26989&focus%5B%5D=125984&focus%5B%5D=146933&focus%5B%5D=63964&focus%5B%5D=101310&focus%5B%5D=52253&focus%5B%5D=139885&focus%5B%5D=129592) Highlighted products: SHI, Interlaced IT Managed Services, Corsica Technologies, Stratix Corporation, 7 Layer Solutions, Azure Managed Applications, Growth Molecules, Customer Success, and Navisite Services. Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-it-services/grids.json?focus%5B%5D=shi&focus%5B%5D=interlaced-it-managed-services&focus%5B%5D=corsica-technologies&focus%5B%5D=stratix-corporation&focus%5B%5D=7-layer-solutions-inc-7-layer-solutions&focus%5B%5D=azure-managed-applications&focus%5B%5D=growth-molecules-customer-success&focus%5B%5D=navisite-services) ## How Many Managed IT Services Providers Products Does G2 Track? **Total Products under this Category:** 958 ### Category Stats (Jul 2026) - **Average Rating**: 4.65/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Synoptek (+0.5%) - Among all products in this category, Synoptek recorded the largest rating increase compared to last month *Last updated: July 22, 2026* ## How Does G2 Rank Managed IT Services Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,700+ Authentic Reviews - 958+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Red River Managed Services Whether you’re looking to migrate to the cloud, strengthen your cybersecurity posture, enhance network services or have a need for ongoing help desk support, Red River Managed Services helps customers across the entire IT lifecycle. Managed IT services mitigate risks, prevent issues in your technology environment and provide the expert support needed to tackle any challenge IT Transformation sends your way. Cloud Services - Cloud management requires both technical expertise and practical application to be effective. Red River specializes in ensuring the right fit technology for every environment. Cybersecurity Services - From end user security to identity access and data protection, Red River provides ongoing support across the enterprise to maintain a secure profile.
 End User Experience Services - Day-to-day operations depend on IT and downtime is not an option. With service desk, deskside support and unified end point management, Red River ensures business continuity. Modern Infrastructure Services - Red River supports business continuity through a series of infrastructure services including support from our network operations center and expert management of the network and data center operations that help organizations run smoothly.
 Collaboration Services - The world revolves around digital collaboration and calling to enable hybrid work environments. Red River leverages third-party applications and unified communications management to ensure a seamless centralized system for collaboration.
 [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1749&secure%5Bchosen_at%5D=2026-07-23T14%3A50%3A30Z&secure%5Bdisplayable_resource_id%5D=1749&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1749&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1767510&secure%5Bresource_id%5D=1749&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-it-services%3Fopen_modal_url%3D%252Fproducts%252Fcorsica-technologies%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fmanaged-it-services%2526source%253Dcategory&secure%5Btoken%5D=30510bbcff5c4cc73d5c71ae3861cf6f29ac7cf7ded40cf788be35d0241fdb37&secure%5Burl%5D=https%3A%2F%2Fhubs.ly%2FQ04bfNjd0&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Managed IT Services Providers Products in 2026? ### 1. [A1 Technologies](https://www.g2.com/products/a1-technologies/reviews) A1 Technologies is an IT Consultancy and Managed IT Services Provider (MSP) delivering IT, Cloud, and Communication solutions to businesses Australia-wide. Businesses turn to A1 Technologies when they: • Seek a trusted IT partner to manage their end-to-end technology environment. • Need reliable and responsive IT Services that support the ongoing operations of the business. • Want a strategic IT partner that is proactive and provides timely advice and solutions that help drive business growth. • Need an IT partner who will communicate openly, honestly, and clearly. • Do not have specific technical expertise or resources inhouse and need a top-tier Partner to help deliver successful projects. • Are consistently being let down and given sub-par customer service from their IT vendor. We deliver relevant and reliable technology solutions that support our customers' business needs. We help organisations understand, adopt, and manage technology solutions tailored to their unique needs to ensure their businesses are more collaborative, productive, and profitable. Get in touch today on 1300 287 910 for a no-obligation, free initial consultation. We would love to hear how we can help your business thrive. **Who Is the Company Behind A1 Technologies?** - **Seller:** [A1 Technologies](https://www.g2.com/sellers/a1-technologies) - **Year Founded:** 2015 - **HQ Location:** Sydney, AU - **LinkedIn® Page:** https://www.linkedin.com/company/a1technologies (51 employees on LinkedIn®) ### 2. [ABCT IT Managed Service](https://www.g2.com/products/abct-it-managed-service/reviews) As one of the top IT managed service providers, ABCT helps you gain competitive advantage by managing technology to the success of your business. IT should enable your business to grow, not slow it down. Our Managed IT services are tailored to meet your needs, from managing your employee endpoints to fully managing your complex IT infrastructure. **Who Is the Company Behind ABCT IT Managed Service?** - **Seller:** [Amercian Businesses Computer Technology](https://www.g2.com/sellers/amercian-businesses-computer-technology) - **HQ Location:** Doraville, US - **LinkedIn® Page:** https://www.linkedin.com/company/abctsolutions (1 employees on LinkedIn®) ### 3. [Abeo International](https://www.g2.com/products/abeo-international/reviews) We are one of the leading IT service provider, offering end-to-end, business consulting and enterprise solutions across South East Asia. **Who Is the Company Behind Abeo International?** - **Seller:** [Abeo International](https://www.g2.com/sellers/abeo-international) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [Ability](https://www.g2.com/products/ability/reviews) Ability Office is a comprehensive office suite developed by Ability Software International, designed to provide users with a robust and cost-effective alternative to mainstream office software. The suite includes a word processor, spreadsheet, presentation module, database, and photo editor, all engineered for seamless compatibility with Microsoft Office formats. This ensures that users can effortlessly create, open, and save documents in formats such as DOCX, XLSX, and PPTX, facilitating smooth collaboration and file sharing. Key Features and Functionality: - Word Processor: Craft and edit documents with advanced formatting tools and templates. - Spreadsheet: Perform complex calculations, data analysis, and create charts with ease. - Presentation Module: Design engaging slideshows with a variety of multimedia elements. - Database: Manage and organize large datasets efficiently. - Photo Editor: Edit and enhance images with a suite of professional tools. - User Interface: Choose between traditional toolbar mode and ribbon style to match user preferences. - High-Resolution Support: Optimized for 4K and high-resolution displays, ensuring clarity and precision. - File Compatibility: Native support for OOXML formats and ODF formats, enhancing interoperability. - System Compatibility: Built for Windows 11 and beyond, ensuring future-proof performance. Primary Value and User Solutions: Ability Office addresses the need for a fully-featured, affordable office suite that maintains high compatibility with Microsoft Office, eliminating the learning curve associated with switching software. Its intuitive interface options cater to both traditional and modern user preferences, while support for high-resolution displays ensures a superior visual experience. By offering unlimited installations for personal use, Ability Office provides exceptional value, making it an ideal solution for individuals and organizations seeking a reliable and cost-effective office suite. **Who Is the Company Behind Ability?** - **Seller:** [Ability Software](https://www.g2.com/sellers/ability-software) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 5. [ABS Information Systems](https://www.g2.com/products/abs-information-systems/reviews) ABS Information Systems is a managed IT services provider that supports several businesses in Toronto, Ontario. We are equipped with a team of technical experts that focuses on generating beneficial results. We back businesses operating in the IT industry in Toronto with the required infrastructure and technical recommendations. **Who Is the Company Behind ABS Information Systems?** - **Seller:** [ABS Information Services](https://www.g2.com/sellers/abs-information-services) - **Year Founded:** 1974 - **HQ Location:** Toronto, CA - **LinkedIn® Page:** https://www.linkedin.com/company/abs-information-systems-inc-toronto (10 employees on LinkedIn®) ### 6. [ABTO Software](https://www.g2.com/products/abto-software/reviews) Abto Software is a custom software engineering and AI solutions company that helps enterprises, healthcare organizations, and technology teams build intelligent, scalable software systems. As a full-cycle development partner, Abto covers the entire product lifecycle - from R&D and architecture design to deployment and long-term support - with a specialization in Artificial Intelligence, Computer Vision, and Microsoft-stack enterprise development. Founded in 2007 by mathematicians and headquartered in Lviv, Ukraine, with offices in New York, Abto Software employs over 250 engineers and holds Microsoft Gold Certified Partner status. The company serves clients across North America and Europe in sectors including healthcare, retail, agriculture, logistics, and financial services. Abto's core engineering practice is built on the .NET and ASP.NET framework, enabling the delivery of high-performance, enterprise-grade systems designed for regulatory compliance and long-term scalability. The company also operates one of the largest Computer Vision AI departments in Europe, applying advanced image recognition, motion tracking, and video analytics across commercial and industrial applications. Key capabilities and value propositions include: 1. AI & Machine Learning: Development of LLM-powered assistants, predictive analytics pipelines, fraud detection systems, and intelligent document processing for FinTech, retail, and enterprise clients. 2. Computer Vision: Solutions for pose detection and remote musculoskeletal rehabilitation, autonomous UAV navigation, ADAS, Intelligent Transportation Systems, and industrial automation such as CV-based inventory counting on conveyor belts. 3. Healthcare Automation: HIPAA-compliant telemedicine platforms, AI-driven patient assessment tools, clinical trial automation agents, and EHR system integrations. 4. Enterprise Software: Scalable system architecture and application development using .NET, ASP.NET, and Azure, tailored for global corporations requiring high availability and seamless third-party integrations. 5. Custom AI Solutions: End-to-end delivery of domain-specific AI models and intelligent workflows, from initial research and data pipeline design through production deployment and ongoing optimization. **Who Is the Company Behind ABTO Software?** - **Seller:** [ABTO Software](https://www.g2.com/sellers/abto-software) - **Year Founded:** 2007 - **HQ Location:** New York, US - **Twitter:** @abtosoftware (155 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/abto-software (233 employees on LinkedIn®) ### 7. [Accend Networks](https://www.g2.com/products/accend-networks/reviews) An IT Network Consulting company specializing in network security, network design, implementation and support for Data, Wireless, and Voice networks. **Who Is the Company Behind Accend Networks?** - **Seller:** [Accend Networks](https://www.g2.com/sellers/accend-networks) - **Year Founded:** 2011 - **HQ Location:** San Jose, US - **Twitter:** @AccendNetworks (211 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/accendnetworks/ (13 employees on LinkedIn®) ### 8. [Accrets International](https://www.g2.com/products/accrets-international/reviews) Accrets is a cloud solutions and managed services partner that designs, hosts, and operates private and hybrid clouds for enterprises. Offerings include IaaS, multi-cloud networking, VMware-to-OpenStack modernization, disaster recovery, and managed Microsoft 365—delivered with Equinix-backed reliability for mission-critical workloads. **Who Is the Company Behind Accrets International?** - **Seller:** [Accrets](https://www.g2.com/sellers/accrets) - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/13271242/ (10 employees on LinkedIn®) ### 9. [Ackstorm](https://www.g2.com/products/ackstorm/reviews) We are a cloud-native technology company that offers a wide range of solutions and services for customers in the cloud. Our expertise lies in assisting organizations in maximizing the advantages of cloud computing by designing, deploying, and managing highly available and scalable cloud infrastructure. Our team of experts employs the latest open-source based technologies and best practices to build highly reliable, secure, and efficient cloud environments that meet our clients' needs. We provide services such as cloud strategy consulting, infrastructure design and deployment, automation and orchestration, and 24/7 managed services. Google Cloud Managed Service Provider, AWS Advanced Partner, Silver Member of The Linux Foundation and CNCF, ACKstorm is a reliable partner for organizations seeking to migrate to the cloud or enhance their current cloud infrastructure. With our expertise in cloud technology, we provide end-to-end solutions that allow clients to fully leverage the potential of cloud computing. Our solutions are tailored to fit each client's specific needs. We work closely with our clients to understand their business objectives and technology requirements, and then design an optimized solution to meet their needs. This approach ensures that our clients receive the best possible outcome from their cloud investment, resulting in increased efficiency, reduced costs, and improved agility. Our managed services offerings provide 24/7 monitoring, maintenance, and support for cloud infrastructure. This allows clients to concentrate on their core business activities while we ensure their cloud environment remains secure, stable, and highly available. **Who Is the Company Behind Ackstorm?** - **Seller:** [Ackstorm](https://www.g2.com/sellers/ackstorm) - **Year Founded:** 2002 - **HQ Location:** Barcelona, ES - **LinkedIn® Page:** https://www.linkedin.com/company/ack-storm (43 employees on LinkedIn®) ### 10. [AComp- Cinnaminson](https://www.g2.com/products/acomp-cinnaminson/reviews) AComp IT Services is a New Jersey-based managed technology provider dedicated to helping businesses operate more securely, efficiently, and reliably through customized IT solutions and responsive support. Headquartered in Cinnaminson, NJ, AComp delivers a wide range of technology services including Managed IT Services, Cybersecurity, Cloud Computing, VoIP Phone Systems, Networking, Structured Cabling, Help Desk Support, Public Safety Technology, and Artificial Intelligence consulting. At the core of AComp’s approach is a commitment to building long-term partnerships with clients by providing proactive technology management and personalized service. Rather than taking a one-size-fits-all approach, AComp works closely with organizations to understand their operational workflows and business goals, allowing them to design and support solutions tailored to each client’s unique environment. AComp supports businesses across multiple industries including healthcare, legal, commercial, municipal, and public safety sectors. The company specializes in designing, implementing, and maintaining secure and reliable IT infrastructures that include servers, networks, cybersecurity systems, backup and disaster recovery solutions, and cloud platforms. Their services also extend into advanced technologies such as AI-powered surveillance systems, compliance management, and intelligent automation solutions. In addition to traditional IT services, AComp provides VoIP communications systems, structured cabling, fiber optic installations, video surveillance, and integrated security solutions. The company emphasizes responsiveness, reliability, and hands-on support, offering both remote and onsite services to ensure business continuity and minimal downtime for clients. With a philosophy centered around “Making IT Work,” AComp combines enterprise-level technology expertise with the responsiveness and personalized attention of a local technology partner. Their goal is to help organizations leverage technology safely and strategically while improving productivity, strengthening cybersecurity, and supporting long-term business growth. **Who Is the Company Behind AComp- Cinnaminson?** - **Seller:** [AComp IT Services](https://www.g2.com/sellers/acomp-it-services) - **Year Founded:** 2000 - **HQ Location:** Cinnaminson, US - **LinkedIn® Page:** https://www.linkedin.com/company/acomp (8 employees on LinkedIn®) ### 11. [Acorn IT Services](https://www.g2.com/products/acorn-it-services/reviews) Technology should drive growth, not create risk, downtime, or constant fire drills. For over 25 years, Acorn IT Services has helped businesses eliminate IT instability, reduce cybersecurity exposure, and scale with confidence through fully managed IT, cloud, and security solutions. We serve mid-sized organizations that cannot afford downtime, compliance gaps, or reactive IT. What We Do: We act as your 24/7 technology partner, not just a helpdesk. Our core services include: • Fully Managed IT Services • 24/7/365 U.S.-based Helpdesk Support • Cybersecurity Protection & SOC Monitoring • Azure & Cloud Architecture • Disaster Recovery & Business Continuity • vCIO & Strategic IT Planning • Infrastructure & Network Management What Makes Us Different: Most IT providers fix problems. We engineer stability. • Proactive monitoring across your entire environment • Security-first architecture, not bolt-on protection • Strategic technology roadmapping aligned to business goals • Deep Microsoft and Azure expertise • Long-term client partnerships built on accountability Who We Work With We specialize in supporting growing organizations in the US that need: • Predictable IT costs • Compliance-ready security frameworks • Scalable cloud environments • Executive-level IT strategy If your team is tired of reactive support, slow response times, or cybersecurity uncertainty, we should talk. IT harmony starts with one conversation. Book a consultation to assess risk, optimize infrastructure, and build a roadmap aligned to your growth goals. 📞 951-784-3500 🌐 www.acornits.com **Who Is the Company Behind Acorn IT Services?** - **Seller:** [Acorn IT Services](https://www.g2.com/sellers/acorn-it-services) - **Year Founded:** 2000 - **HQ Location:** Riverside, US - **LinkedIn® Page:** https://www.linkedin.com/company/acornits/ (71 employees on LinkedIn®) ### 12. [A COUPLE of GURUS](https://www.g2.com/products/a-couple-of-gurus/reviews) a COUPLE of GURUS is an award-winning IT services company helping world-changing organizations with: - Managed and Co-Managed IT - Managed Cybersecurity - Regulatory Compliance - Technology Planning - Cloud Solutions - IT Consulting and Projects - And More! We know that you want to change the world, and we want to help. To do that, we will secure and streamline your business IT to solve today’s problems and meet tomorrow’s goals. World-changing organizations that we support include just about any business: - Manufacturing - Regulated Manufacturers - Medical Device/Biotech - DoD - HIPAA, CMMC - Non-Profit Organizations - Any business that wants to make a difference in this world! We distinguish ourselves from other providers by utilizing a more personal and fun touch. Our team puts a strong emphasis on clear and open communication so we can best get to know our clients and their needs. Strong relationships lead to successful partnerships, and we love nothing more than growing and having fun alongside our clients. Partner with us and leverage our extensive knowledge and expertise. With a COUPLE of GURUS on your side, IT becomes an investment and you can align your technology to the vision of your company and stop worrying about IT. **Who Is the Company Behind A COUPLE of GURUS?** - **Seller:** [a COUPLE of GURUS](https://www.g2.com/sellers/a-couple-of-gurus) - **Year Founded:** 2002 - **HQ Location:** Minneapolis, US - **LinkedIn® Page:** http://www.linkedin.com/company/acoupleofgurus-com (14 employees on LinkedIn®) ### 13. [Active Data Solutions, LLC](https://www.g2.com/products/active-data-solutions-llc/reviews) Active Data Solutions is specialized in the design, implementation, and support of industry-leading technologies and ables to provide a broad range of managed IT services and solutions **Who Is the Company Behind Active Data Solutions, LLC?** - **Seller:** [Active Data Solutions](https://www.g2.com/sellers/active-data-solutions) - **Year Founded:** 2006 - **HQ Location:** Providence, US - **Twitter:** @ActiveDataSoltn (166 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/active-data-solutions-llc (7 employees on LinkedIn®) ### 14. [Acurus](https://www.g2.com/products/acurus/reviews) Acurus Pty Ltd is an Australian IT consulting and solutions provider that offers a variety of professional services with a focus on developing and maintaining a close working relationship with clients. **Who Is the Company Behind Acurus?** - **Seller:** [Acurus](https://www.g2.com/sellers/acurus) - **Year Founded:** 2004 - **HQ Location:** Melbourne, AU - **LinkedIn® Page:** https://www.linkedin.com/company/2421379 (13 employees on LinkedIn®) ### 15. [ADAPTURE Technology Group](https://www.g2.com/products/adapture-technology-group/reviews) ADAPTURE is an award-winning IT consulting services provider specializing in enterprise cloud and network security solutions. **Who Is the Company Behind ADAPTURE Technology Group?** - **Seller:** [ADAPTURE Technology Group](https://www.g2.com/sellers/adapture-technology-group) - **HQ Location:** Atlanta, GA - **Twitter:** @AdaptureTech (366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 16. [Advanced Data Centres](https://www.g2.com/products/advanced-data-centres/reviews) Providers of Cloud, Data Centre and IT Services **Who Is the Company Behind Advanced Data Centres?** - **Seller:** [Advanced Data Centres](https://www.g2.com/sellers/advanced-data-centres) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 17. [Advanced IT](https://www.g2.com/products/advanced-it/reviews) Are you tired of constantly being sold unnecessary solutions by your managed service provider (MSP)? At Advanced IT, we take a different approach. We prioritize long-term solutions over short-term fixes. As your trusted vendor-neutral partner, we truly understand your unique business needs and provide tailored, unbiased recommendations. Say goodbye to pushy sales tactics and welcome strategic IT partnerships. Contact one of our experienced advisers today to discover the difference we can make for your business. We ensure I.T. integrity in today’s dynamic landscape! **Who Is the Company Behind Advanced IT?** - **Seller:** [Advanced IT](https://www.g2.com/sellers/advanced-it) - **Year Founded:** 2000 - **HQ Location:** Chicago, Illinois - **LinkedIn® Page:** https://www.linkedin.com/company/advanceditllc (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 18. [Advanced Logic](https://www.g2.com/products/advanced-logic/reviews) Advanced Logic specializes in the delivery of secure IT solutions and managed services. For over thirty years, we’ve earned a reputation for our thought leadership, expertise, and excellence in service delivery. We specialize in agile secure IT environments optimized for readiness & continuity. Our outcome-driven approach prioritizes clarity, security, and efficiency aligned to each unique objective. Our entire team holds high standards for integrity, excellence, and responsiveness. We want every interaction to be positive and impactful. Most of all, we commit to delivering confidence, continuity, and predictable outcomes. **Who Is the Company Behind Advanced Logic?** - **Seller:** [Advanced Logic](https://www.g2.com/sellers/advanced-logic) - **Year Founded:** 1991 - **HQ Location:** Blacksburg, US - **LinkedIn® Page:** https://www.linkedin.com/company/advanced-logic-industries/ (34 employees on LinkedIn®) ### 19. [Advania](https://www.g2.com/products/advania/reviews) Advania is the tech company with people at heart, and we put people first in everything we do. Working across Azure, Dynamics 365, Microsoft 365, Security and Data, we empower people to create sustainable value with the clever use of technology. As a Managed Services Provider, we transform the way our clients do business and optimise the way their people work by providing flexible and secure platforms on which to operate. We believe this is necessary for not only sustainable social development, but also the success of our customers. Your successes are our successes. We are an elite Microsoft Solutions Partner for Microsoft Cloud with all six Microsoft solution designations, 10 specialisations, 19 awards, and hold Azure Expert MSP status. We have won Microsoft’s Partner of the Year for Education, and Partner of the Year for Customer Experience, and count eight Microsoft Most Valuable Professionals (MVPs) among our people. Advania has over 1,000 employees, with offices located in London, Manchester, Milton Keynes, Reading, Cardiff and Sheffield, as well as in Cape Town, South Africa, and in the US. Together with our 21 long-established partners around the world this enables us to deliver a truly global service. We are part of leading Northern European IT services provider, the Advania Group, which established its UK presence when it bought Content+Cloud in December 2021. The Group has 5,000+ employees across Sweden, Norway, Iceland, Finland, Denmark and the UK, with revenues in excess of £1B. **Who Is the Company Behind Advania?** - **Seller:** [Advania](https://www.g2.com/sellers/advania) - **Year Founded:** 1939 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/advania/ (214 employees on LinkedIn®) ### 20. [AfterDark Technology](https://www.g2.com/products/afterdark-technology/reviews) AfterDark Technology (ADT) is a Managed Services Provider focused on sourcing and implementing superior information and communication technologies to service a variety of industries within Australia. The company places great emphasis on partnering with leading IT providers including Fujitsu, Citrix, VMware, Cisco and Microsoft to deliver exceptional customer experiences and results. **Who Is the Company Behind AfterDark Technology?** - **Seller:** [AfterDark Technology](https://www.g2.com/sellers/afterdark-technology) - **Year Founded:** 2001 - **HQ Location:** Bowen Hills, AU - **LinkedIn® Page:** https://www.linkedin.com/company/after-dark-technology (27 employees on LinkedIn®) ### 21. [Agilie](https://www.g2.com/products/agilie/reviews) Agilie is a Ukrainian IT company that provides entrepreneurs and large businesses with result-oriented digital solutions to improve their performance and productivity. For over 14 years on the market, Agilie crafts customer-centric solutions in the fintech, healthcare, real estate, and IoT industries. The company provides its IT services to global markets gaining worldwide customer recognition. By the end of 2023, Agilie counts 60+ people and aims to expand by prioritizing versatility in expertise. Although specialized in IT-relevant result-oriented digital solutions, we aspire for inclusivity, so our hiring (recruitment) strategy accepts people from multiple areas of experience to bring robust, creative, and refreshing ideas for digital transformation and reinforcement of our professional service. Agilie focuses on boosting its SDLC framework to bring structured error-free, custom-based solutions to stand out in the B2B market in the domains of blockchain, fintech, mobile banking, and payment solutions we’ve won our recognition as experts. In Agilie, we are on the same wavelength with our clients in terms of innovations, product diversification and competitiveness, so we are dedicated to a full professional submergence into the project development to fulfill client’s ambitions and make the product stand out. **Who Is the Company Behind Agilie?** - **Seller:** [Agilie](https://www.g2.com/sellers/agilie) - **Year Founded:** 2010 - **HQ Location:** Dnipro, UA - **LinkedIn® Page:** https://www.linkedin.com/company/agilie/ (53 employees on LinkedIn®) ### 22. [Airklic Technologies](https://www.g2.com/products/airklic-technologies/reviews) Airklic Technologies is a leading IT and cybersecurity partner delivering enterprise-grade solutions to regulated industries across North and South America. We design, secure, and manage critical infrastructure with a focus on performance, compliance, and resilience. With certifications in ISO 27001, ISO 27701, and SOC 2, Airklic meets the highest international standards for data protection and operational integrity. From healthcare to mining, we empower organizations to scale confidently, stay secure, and innovate without compromise. **Who Is the Company Behind Airklic Technologies?** - **Seller:** [Airklic Technologies](https://www.g2.com/sellers/airklic-technologies) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 23. [AKAVEIL TECHNOLOGIES](https://www.g2.com/products/akaveil-technologies/reviews) AKAVEIL Technologies is a managed IT and cybersecurity company focused exclusively on law firms. Since 2010, the company has helped legal practices modernize through secure cloud solutions, Microsoft 365, cybersecurity, AI-driven workflows, and proactive IT management designed specifically for the legal industry. **Who Is the Company Behind AKAVEIL TECHNOLOGIES?** - **Seller:** [AKAVEIL TECHNOLOGIES](https://www.g2.com/sellers/akaveil-technologies) - **Year Founded:** 2018 - **HQ Location:** Cape Coral, US - **LinkedIn® Page:** https://www.linkedin.com/company/AKAVEILtechnologies (7 employees on LinkedIn®) ### 24. [ALCO](https://www.g2.com/products/alco/reviews) ALCO Company specializes in allround computing. We provides services within cloud techonologies, on-prem server management, IT security, network administration and monitoring, VOIP / pbx systems, and consultancy services within digitization and development. We have worked with large retail companies and specialised manufacturers. Please reach out, and let's have a talk **Who Is the Company Behind ALCO?** - **Seller:** [ALCO Company](https://www.g2.com/sellers/alco-company) - **HQ Location:** thisted, DK - **LinkedIn® Page:** https://www.linkedin.com/company/alco-company/ (4 employees on LinkedIn®) ### 25. [A&L Computer Services](https://www.g2.com/products/a-l-computer-services/reviews) A&L Computer Services Pte Ltd, established in 1988, specializes in providing comprehensive structured cabling solutions and ICT services to businesses across various industries. With decades of experience, the company focuses on designing, installing, and maintaining robust network infrastructures that enhance operational efficiency and support daily business activities. Key Features and Functionality: - Structured Cabling Solutions: Expertise in planning, designing, and implementing organized cabling systems that form the backbone of reliable communication networks. - Secured Data Centers: Provision of end-to-end security solutions for data centers, ensuring dynamic and secure information infrastructures that meet stringent business demands. - Maintenance Term Contracts: Offering cost-effective maintenance services, including regular IT check-ups, cable management, and routine maintenance to ensure optimal IT performance. Primary Value and User Solutions: A&L Computer Services delivers tailored ICT solutions that address the unique needs of each client, ensuring efficient and secure network infrastructures. By providing structured cabling, secured data centers, and comprehensive maintenance services, the company helps businesses reduce inefficiencies, enhance operational performance, and achieve cost savings. Their commitment to quality service and technical expertise positions them as a trusted partner in the ICT industry. **Who Is the Company Behind A&L Computer Services?** - **Seller:** [A&L Computer Services](https://www.g2.com/sellers/a-l-computer-services) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ## What Is Managed IT Services Providers? [Professional Services Providers](https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5) ## What Software Categories Are Similar to Managed IT Services Providers? - [IT Outsourcing Services](https://www.g2.com/categories/it-outsourcing) - [Cloud Consulting Providers](https://www.g2.com/categories/cloud-consulting) - [Cybersecurity Consulting Services](https://www.g2.com/categories/cybersecurity-consulting) - [Digital Transformation Consulting Providers](https://www.g2.com/categories/digital-transformation-consulting) - [Artificial Intelligence (AI) Consulting Services](https://www.g2.com/categories/artificial-intelligence-consulting) - [Cloud Migration Services](https://www.g2.com/categories/cloud-migration-services) - [Microsoft Consulting Services](https://www.g2.com/categories/microsoft-consulting-services) --- ## How Do You Choose the Right Managed IT Services Providers? ### What You Should Know About Managed IT Services Organizations turn to managed IT services to outsource responsibilities related to their IT infrastructure. This gives businesses more time to focus on their essential operations knowing their technology functions smoothly and efficiently. ### What are managed IT services? Managed service providers (MSPs) offer proactive support, continuous monitoring, and rapid response to IT issues in efforts to minimize downtime and maximize productivity for a range of businesses. By taking advantage of the expertise and resources of MSPs, companies get access to [IT services outsourcing](https://www.g2.com/categories/it-outsourcing)without the need for in-house advisors or infrastructure investment. This model provides scalability, flexibility, and cost-effectiveness that businesses use to tailor their IT support systems.  Additionally, managed IT service providers enhance cybersecurity, compliance, and overall operational efficiency, which clears the way for organizations to focus on strategic initiatives for future growth.  ### How do managed IT services work? The process delegating IT operations to managed IT services typically follows these steps.  - **Assessment:** The MSP conducts an assessment of the current IT infrastructure to understand your systems and business needs. This assessment helps tailor services to company requirements.  - **Implementation:** Based on the assessment, MSP sets up necessary hardware, software, or additional systems to integrate with your operations. This may include implementation of tools for remote monitoring.  - **Ongoing management:** The MSP then focuses on maintaining the IT infrastructure with continuous monitoring, maintenance, helpdesk assistance, and [backup](https://www.g2.com/articles/what-is-backup) and recovery services.  - **Strategic planning:** Managed IT service providers also contribute to strategic planning such as education for new technologies, scaling current infrastructure, and improving processes.  - **Reporting and communication:** Your MSP provides regular status reports on the performance of services.  - **Service level agreements (SLAs):** SLAs define parameters by outlining the response times and other important metrics you expect the service provider to meet. ### What’s the difference between managed IT services and cloud services? Managed IT services can include taking care of cloud resources and services, but they may also encompass a broader range of IT management and support activities, including on-premises infrastructure, network management, and security services. Cloud services, on the other hand, specifically focus on providing computing resources and applications over the internet, often as part of a subscription-based model. ### Benefits of managed IT services Managed IT support services lead to several significant benefits that help businesses focus on their core objectives Some advantages of managed services are as follows. - **Cost efficiency:** Since managed IT services operate on a subscription-based model, businesses can avoid the expenses associated with hiring and training IT staff, as well as the costs of purchasing and maintaining hardware, software, and infrastructure.  - **Focus on core business:** Companies can redirect their resources and energy toward vital business goals, ultimately enhancing their competitive advantage. - **Access to expertise and advanced technology:** Managed IT service providers employ experienced professionals with specialized skills and expertise in various areas of technology. Businesses benefit from access to a team that’s ready to offer guidance, support, and strategic advice. - **Proactive support and maintenance:** Managed IT services include proactive support to identify and address potential issues before they escalate into major problems. This approach minimizes downtime, disruptions, and productivity losses to make it easier for businesses to operate smoothly and efficiently. - **Enhanced security and compliance:** MSPs implement robust security measures to protect their clients against cyber threats, [data breaches](https://www.g2.com/articles/data-breach), and compliance risks. They conduct regular security assessments and establish multi-layered security defenses. They also maintain compliance with industry regulations such as General data protection regulation ([GDPR](https://www.g2.com/glossary/gdpr-definition)), Health insurance portability and accountability act ([HIPAA](https://www.g2.com/glossary/hipaa-definition)), payment card industry data security standard ([PCI DSS](https://www.g2.com/glossary/pci-compliance-definition)), and others, reducing the risk of fines. - **Scalability:** Whether scaling up to accommodate business growth or scaling down during periods of decreased demand, MSPs adapt their services to meet the evolving needs of their clients. ### Managed IT services challenges On the other side of the coin, here are some of the challenges involved with IT managed services.  - **Finding the right provider:** Choosing the right service provider that aligns with organizational needs, goals, and values can be challenging as the pursuit requires extensive research and evaluation.  - **Cost management:** While third-party providers offer cost savings when compared to an in-house IT team, unexpected costs, hidden fees, and unclear pricing structures add to financial challenges. Read the fine print. - **Loss of control:** Businesses must establish clear communication channels, performance metrics, and a governing structure to ensure zero loss of control over IT operations and decision-making processes.  - **Data security concerns:** Entrusting sensitive information to third-party managed IT support services raises concerns regarding privacy and security. Make certain robust security measures are implemented.  - **Service downtime:** Despite protective messages, system failures, human errors, or technical issues that lead to service interruption and downtime can still happen.  - **Integration with existing systems:** Understanding compatibility issues, data migration concerns to confirm that the new tools integrate well with the existing systems is a crucial step in planning.  - **Contractual and SLA understanding:** Making sense of the terms, conditions, and SLAs is essential for managing expectations, resolving disputes, and ensuring accountability. Businesses must review and negotiate contracts carefully to clarify responsibilities. ### Managed IT services cost Pricing for managed IT services varies based on the size and complexity of client requirements, types of services offered, technological expertise, and geographical location. There are various pricing models available; some of them are as follows.   - **Per-device pricing** charges a fixed or flat fee per device, such as a server, a computer, or a printer. It’s a straightforward pricing model, but it doesn’t account for services required per device.  - **Per-user pricing** charges a flat fee per user per month. This can be a more scalable option for businesses, as it aligns costs with the number of employees. - **Tiered pricing** provides a different bundle of services at different price points. Clients choose the tier that best suits their needs and budget. - **All-inclusive pricing** , also known as the flat-fee pricing model, involves a single, fixed monthly fee for all IT services. Companies appreciate this model for its predictability and simplicity. - **A la carte pricing** lets clients pick and choose specific services. Each service is priced individually. This provides flexibility, but can also make costs less predictable. - **Value-based pricing**  is less common, but involves pricing based on the value or return the service is expected to bring to the client's business. - **Project-based pricing** is for specific projects outside the scope of regular IT management, like an IT upgrade or a cybersecurity audit. MSPs might charge a one-time fee. Factors influencing price: - [Service Level Agreements](https://www.g2.com/glossary/sla-management) **(SLAs):** A demanding SLA such as 24/7 support will typically increase the price. - **Technical complexity:** Complex environments or specialized technology service requirements may lead to higher costs. - **Location:** Prices vary based on geographic location, reflecting local market conditions and cost of living. - **Additional services:** Advanced services such as cybersecurity, data analytics, and custom software development may come at a premium. Pricing may vary on terms and conditions depending on the provider. It is crucial to understand that each pricing model and provider's technical support varies from one another.  ### How to choose the right managed IT service provider By following these steps and considering these key factors for your IT Infrastructure, you’ll be able to select the right service provider that meets your organization's needs and helps drive success. - **Assess IT needs:** Recognize the IT needs of your company, including the current infrastructure, technology goals, budget, and any issues or problems at hand.  - **Research potential service providers:** Dive into extensive research to find possible MSPs. Take into account elements like credentials, client testimonials, industry experience, and reputation. - **Evaluate services:** Examine each MSP's portfolio to make sure their offerings meet your IT requirements. Look for suppliers who provide customized solutions. - **Consider technical capabilities:** Evaluate the MSP's technical expertise, certifications, and experience with relevant technologies and platforms. Ensure they have the skills and resources to support your IT environment effectively. - **Examine SLAs:** Review the SLAs each MSP offers, including response times, uptime guarantees, resolution procedures, and escalation protocols. Verify the SLAs align with your expectations. - **Review support structure:** Educating yourself about help desk availability, technical support team size, and communication channels. Make sure the MSP can provide timely and effective support when needed. - **Consider pricing models:** Compare pricing models and structures offered by different MSPs. Look for transparency, flexible payment options, and value-added services that work with your budget and IT goals. - **Assess cultural fit:** Consider the MSP's company culture, values, and communication style. Choose a provider that shares your organization's values and can collaborate effectively with your team. - **Check flexibility:** Assess the MSP's ability to adapt to changing business needs, technology trends, and growth opportunities. Choose a flexible, agile, and proactive provider that addresses evolving IT requirements. - **Data management and backup strategy:** Ask about the MSP's data management practices, IT strategy, data backup plans, [disaster recovery](https://www.g2.com/glossary/disaster-recovery-definition) plans, and security measures. Ensure they prioritize data protection, privacy, and compliance with relevant regulations. ### Who uses managed IT services? Managed IT services find use over a broad spectrum of organizations that require reliable technical support and wish to explore automation.  - **Small and medium-sized businesses:** Small and medium-sized organizations often lack the resources required to maintain an in-house IT department. Managed IT services provide access to expert technical support without the overhead costs of hiring. - **Large corporations:** Although large corporations usually have in-house IT departments, they use additional services to handle specific tasks, like network management or [cloud computing](https://www.g2.com/articles/cloud-computing) services, to let them focus on core activities.  - **Startups:** Startups adopt IT managed services for rapid scaling of their IT infrastructure, allowing them to focus on innovation. - **Healthcare providers:** Hospitals, clinics, and other healthcare facilities use managed IT services for secure and efficient management of their IT needs and to comply with health regulations like HIPAA. - **Financial institutions:** Banks, investment firms, and insurance companies turn to managed IT services for enhanced cybersecurity, data protection, and compliance requirements. - **Educational institutions:** Schools and universities often outsource IT management to handle infrastructure like student databases, learning management systems, and campus network security. ### Questions for a managed IT service provider When considering a managed IT service provider, you want to guarantee they can meet your business needs and provide the level of service you require. Here are some questions you might consider asking when vetting a managed IT service provider. - What IT services do you offer? - What kind of support can we expect? Is it 24/7? How do you handle after-hours support requests? What is your average response time for support requests? - How do you safeguard our data? - What security measures and protocols do you have in place? - What is your disaster recovery plan? - How often do you perform data backups? - What is your process for restoring data in case of loss? - Are you compliant with industry regulations relevant to our business (like HIPAA for healthcare, GDPR for European data, etc.)? - Which SLAs are in place? - What metrics do you report to clients? - Are there any hidden costs or potential fees we should be aware of? - Do you have partnerships with specific hardware or software vendors? - Can we expect a dedicated account manager or point of contact? - How will you communicate with us regarding updates, changes, and issues? - What is your onboarding process for new clients? - How do you handle the transition from an in-house IT team or another managed service provider? - If we choose to end our contract, what is the process for a smooth transition? - Are we able to retrieve our data easily? ### Is managed IT services typically a short-term or long-term engagement? Managed IT services are generally designed to be a long-term engagement. The idea is to establish a partnership where the service provider acts as an extension of your IT department. This ongoing relationship allows the service provider to thoroughly understand your IT infrastructure, your business processes, and your technology needs, enabling them to manage your systems effectively and efficiently. _Researched and written by_ [_Rachana Hasyagar_](https://learn.g2.com/author/rachana-hasyagar) _Reviewed and edited by_ [_Aisha West _](https://learn.g2.com/author/aisha-west)