Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"We have full IT management--they do a great job."
4.5/5
What do you like best about Corsica Technologies?

We can count on them 24/7. We have a great VCIO. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Day-to-day communication on tickets/techs could use some improvement. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Thank you for sharing your feedback, Deanne. We are honored to be partnered with your organization and value the relationships we have built over the years. Having a great working relationship with your vCIO and your Service Manager is the key to happiness in our MSP world! We understand the importance of efficient communication and will work on improving our day-to-day interactions with you. Knowing and aligning expectations is key, and we appreciate your recommendation to others considering Corsica Technologies. It's great to hear that our services are helping you stay productive and adapt to ever-changing technology. We're here to support you every step of the way, and look forward to our future together!

Verified User in Government Administration
CG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Solid MSP with lots of knowledge"
4.5/5
What do you like best about Corsica Technologies?

Corsica Technologies is a bigger company and therefor has a lot of knowledge for different issues arrising. Working with Jared and Tina has been great and they always find me the right people for the job. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Since it is a bigger company sometimes it feels that you can't get support fast enough, especially if they are busy or have fewer people available it can take a moment to get a critial issue resolved. Once they are on it however the issue gets resolved quite fast. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Thank you for sharing your experience with Corsica Technologies. Jared and Tina are a great support team, and we are happy to hear you had a positive experience. They are backed by a powerhouse technical resource team that takes great pride in their work and client satisfaction. We understand your concern about support response times during peak periods and are continuously working to improve our efficiency in promptly addressing critical issues. Your feedback is valuable to us as we strive to provide top-notch service to all our clients. If you ever have any urgent matters or need immediate assistance, please don't hesitate to contact your Service Manager directly. We are committed to ensuring the stability and security of your network and data. Thank you for choosing Corsica Technologies as your MSP partner!

GO
Gerson O.
Mid-Market (51-1000 emp.)
"Our experience with Corsica has been amazing and we would highly recommend Corsica 100%"
5/5
What do you like best about Corsica Technologies?

Working with Corica has made our life much easier. The team is always ready and fast to help. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Nothing. No complains about Corsica at all Review collected by and hosted on G2.com.

Response from Wes DeKoninck of Corsica Technologies

Thank you for your glowing review! We are thrilled to hear that working with Corsica has made your life easier and that our team has been helpful and responsive. We are committed to providing top-notch service and making processes more efficient for our clients. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to support your business needs.

Alexander T.
AT
Alexander T.
IT Support Specialist
Small-Business (50 or fewer emp.)
"Go-to IT and Cyber Solutions"
5/5
What do you like best about Corsica Technologies?

They are extreamly helpful and have great experts in all their departments Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Sometimes response time on tickets is lacking but they do make up for it with fast solutions.

Update: this has greatly improved. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Alex,

Partnering with the Vescent team has been a great experience for Corsica. Thank you for the feedback and the recommendation. We value our collaborative relationship and look forward to supporting your organization into the future!

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Fast and Realiable Support"
4.5/5
What do you like best about Corsica Technologies?

Corsica is responsive to needs in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

I do not have any dislikes with Corsica at the moment. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Thank you for your positive feedback! We are committed to being responsive to our customers' needs and providing timely support. Congratulations on your new role, and welcome to the Corsica family!

Heather S.
HS
Heather S.
Business Procurement Analyst
Small-Business (50 or fewer emp.)
"Adaptive & Responsive"
5/5
What do you like best about Corsica Technologies?

their portal and response time is great. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

I have not found anything to dislike about corsica yet. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Heather,

Thank you for your kind words about our portal and response time. We strive to provide efficient and effective service to all of our clients. We are grateful that you have chosen Corsica Technologies as your partner, and we look forward to collaborating in the future!

Tim W.
TW
Tim W.
System Administrator
Enterprise (> 1000 emp.)
"Corsica, in my experience, is good for filling in gaps if you can afford it."
3.5/5
What do you like best about Corsica Technologies?

Filling in personnel gapsto keep projects from stalling out due to lack of people. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Cost, and they will never fully understand a specific business model. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Thank you so much for your detailed review and feedback on Corsica Technologies! We're thrilled to hear that our services have helped fill personnel gaps and keep your projects on track. One of our top priorities is making sure your work continues smoothly without interruptions.

We understand that cost can be a concern and that fully understanding specific business models can be challenging. We're always improving our understanding of diverse business needs and optimizing our services to provide the best value possible.

Thanks for recommending a hybrid approach! We agree that combining in-house expertise with external support can be super effective. Ensuring seamless collaboration between your internal IT team and our contractors is key to success.

If you have any additional feedback, please don't hesitate to contact us directly!

HS
heather s.
Small-Business (50 or fewer emp.)
"Quick Responses and adaptability"
5/5
What do you like best about Corsica Technologies?

Their online portal and wide range of services to meet multiple needs Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

I dont have any dislikes so far. I think that they have been over helpful. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Heather,

Thank you for your positive feedback! We're thrilled to hear that you are enjoying our online portal and wide range of services. We strive to provide quick responses and adaptability to meet your needs. If you ever have any concerns or suggestions, please don't hesitate to reach out. We are here to help and ensure your experience with Corsica Technologies remains top-notch. Thank you for choosing us for your IT solutions platform and device management needs. We look forward to continuing to support you in the future.

Paul S.
PS
Paul S.
Small-Business (50 or fewer emp.)
"A Great IT solution"
5/5
What do you like best about Corsica Technologies?

The people. I have met and get to work with some great people at Corsica. I feel like a have a real relationship with them and feel comfortable discussing any issues. If I have an pressing IT issue, my Corsica team immediately jumps into action. They stay on point until the problem is resolved. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

If anything, the only complaint I have sometimes recieved are with with the times when some of the smaller jobs that are handled remotely, like installing a printer, require some hands on activy by a store teammate. Some of my teammates feel insecure about doing things like that. That is just part of our contact, that smaller jobs like that are handled remotely, and it is not through any fault of Corsica Tech. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Hi Paul! Thank you so much for taking the time to leave us a review. We value our relationship with your organization and appreciate the partnership that you bring to the table. On behalf of all of us here at Corsica, thank you for trusting us to help you with your technology needs!

ME
Matthew E.
Small-Business (50 or fewer emp.)
"Computer Setup"
5/5
What do you like best about Corsica Technologies?

The friendly Staff and efficiency of problem solving. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Nothing. The staff at Corsica is friendly and helpful. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies

Matthew,

Thank you so much. We're glad to hear that you appreciate our friendly staff and efficient problem-solving. Thank you for your positive feedback!