RL
Rosa L.
Mid-Market (51-1000 emp.)
"Knowledgeable Support That Resolves Issues Fast"
5/5
What do you like best about Corsica Technologies?

The support team was knowledgeable and resolved my issue quickly. Troubleshooting guides could make the experience even better." Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Performance could be improved during peak usage Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

We're glad to hear that our support team was able to quickly resolve your issue. Thank you for the feedback on troubleshooting guides, we will take that into consideration for future improvements.

Tyler P.
TP
Tyler P.
Small-Business (50 or fewer emp.)
"Issue Submission Made Effortless"
5/5
What do you like best about Corsica Technologies?

The ease of submitting issues while I’m working. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

In my experience, I haven’t had any issues with CT. The salesperson was very helpful when I was trying to get in touch with tech support. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

Thank you for the positive feedback! We strive to provide helpful and knowledgeable support to assist with any technical issues.

DJ L.
DL
DJ L.
Mid-Market (51-1000 emp.)
"Easy to Use with Helpful IT, but Some Features Feel Outdated"
3/5
What do you like best about Corsica Technologies?

Easy to use, IT is friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Easy to use however, some of the features do not seem the most up to date Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

We're glad to hear that you find our IT team helpful and that the new laptop has resolved your computer slowing down issue. We appreciate your feedback about the outdated features and will take it into consideration for future improvements.

FH
Fred H.
Small-Business (50 or fewer emp.)
"Prompt Responses and Strong Cybersecurity Services"
5/5
What do you like best about Corsica Technologies?

Prompt responses and cybersecurity services Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

The support team seems to have issues keeping track of our environment. When to hand off to a 3rd part vendor vs reinstalling the software, etc. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

Thank you for sharing your feedback with us. We appreciate your positive comments about our prompt responses and cybersecurity services. We apologize for any inconvenience you experienced with our support team and will address the issues you mentioned to ensure better tracking of your environment. We understand the importance of setting clear expectations and will work on improving our communication in that regard. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us. Thank you for choosing Corsica Technologies for your IT security and support needs.

Robert S.
RS
Robert S.
Mid-Market (51-1000 emp.)
"Satisfied"
5/5
What do you like best about Corsica Technologies?

They are really helpful and professional when you call with a problem Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

I haven't found a reason to dislike them Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

We appreciate your recommendation and are pleased to hear that you have had a positive experience with our support team. Thank you for choosing Corsica Technologies!

Gerardo L.
GL
Gerardo L.
Coordinador de integraciones Tecnologicas LATAM
Mid-Market (51-1000 emp.)
"Quick attention and accurate solutions from the staff"
5/5
What do you like best about Corsica Technologies?

The attention received from the staff is very quick and accurate in their solutions. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

I don't have any comment about that. The answers are very fast. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

Thank you, Gerardo, for your positive feedback on the quick and accurate solutions provided by our staff. We are committed to delivering top-notch service to all our customers.

Santiago P.
SP
Santiago P.
Soporte
Mid-Market (51-1000 emp.)
"Quick response and effective solutions"
5/5
What do you like best about Corsica Technologies?

They are quick to respond and solve the issues. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

So far I haven't had any difficulties. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

Thank you for your positive feedback! We are thrilled to hear that you appreciate our quick response and effective solutions. We are committed to providing excellent service to all our customers. If you ever encounter any difficulties in the future, please do not hesitate to reach out to us. We are here to help and ensure your experience with Corsica Technologies remains top-notch. Thank you for recommending us, and we look forward to continuing to assist you with any IT-related issues you may have.

AF
Azad F.
"Exceptional IT Support with Seamless Onboarding"
5/5
What do you like best about Corsica Technologies?

I like Corsica Technologies for its efficient and user-friendly format which makes navigating and accessing IT support seamless. I also appreciate the ability to schedule time with representatives, allowing for a more personalized and efficient support experience without unnecessary delays. Their services greatly assisted me during my company onboarding process, facilitating a faster adjustment to new technologies which enabled me to become productive and start contributing to my company sooner. The expertise of Corsica Technologies is another standout aspect; they are knowledgeable and experienced, ensuring the onboarding process was smooth and convenient for my schedule. I value their IT support significantly because they provide solutions effectively and their willingness to accommodate my schedule showcases their commitment to customer satisfaction. Overall, I find their support and flexibility to be amazing, and I have no suggestions for improvements as everything has been perfect for me. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Nothing Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

Thank you for sharing your positive experience with Corsica Technologies. We're delighted to hear that our efficient and user-friendly IT support, along with our representatives' personalized assistance, contributed to a seamless onboarding process for you. We're committed to providing knowledgeable and accommodating support, and we're pleased to have facilitated a faster adjustment to new technologies for you. We appreciate your feedback and value your partnership!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Prompt Ticket Responses and Great Engagement"
4.5/5
What do you like best about Corsica Technologies?

Prompt response to the tickets and engagement Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

Till now i havent faced any issues which disliked for me . Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

Thank you for your positive feedback regarding our prompt response to tickets and engagement. We are committed to delivering excellent customer service and are pleased to hear that you are satisfied with our support.

MM
Marysue M.
Enterprise (> 1000 emp.)
"Unparalleled Customer Support"
5/5
What do you like best about Corsica Technologies?

Corsica has specific departments for various needs, which is wonderful because I do not have to go through several channels to find the right person. They know exactly how to solve any issue, and their response time is always within 5-10 minutes of my request. Review collected by and hosted on G2.com.

What do you dislike about Corsica Technologies?

I honestly have not had one bad experience using Corsica, and I have been using them for over 6 years. Review collected by and hosted on G2.com.

Response from Sarah Benz of Corsica Technologies
Edit edit

Marysue,

Thank you for taking a few moments to share your feedback on Corsica. We are so glad to hear that your experience as a fully remote leader has been so wonderful. Support is never more critical than when you rely on your connectivity and device performance to do your job and lead your organization. We truly value our long-standing partnership with Fusion and strive for nothing less than excellent client experiences. The service teams at Corsica work hard to understand the expertise of each department and transfer issues to a resource that can provide the fastest path to resolution!