Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Fast, Intuitive Zeal 2.0 With AI Support and Helpful Marketplace Case Management"
4.5/5
What do you like best about Corsearch Brand Protection?

The way listings on marketplaces are displayed is structured in a way that makes it easy to filter for what’s relevant. The logic that checks for repeat infringing photos has been a huge help for us, and it has allowed us to achieve better economies of scale when enforcing against counterfeit items. The new Zeal 2.0 is considerably faster and feels intuitive to work in. It also offers good options for getting an overview of what has happened, as well as the status of current cases. The bi-weekly discussions we have with Kavita are really useful, both for getting advice and for understanding what new features are available. The system is constantly evolving, and I now feel that the AI components for identifying similar posts or sellers are quite strong. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

I don’t have any specific negative opinions about Corsearch. The main challenge we’ve had is that it’s been difficult to get a clear overview of our cases when they fall outside our package, which currently covers only marketplaces. For non-marketplace matters, we purchase that service on a case-by-case basis, but it would still be helpful to have an overview showing the current status of those non-marketplace cases as well. Review collected by and hosted on G2.com.

lillian .
L
lillian .
Enterprise (> 1000 emp.)
"Outstanding Support and Effective Brand Protection"
4.5/5
What do you like best about Corsearch Brand Protection?

I find it wonderful to have Ms. Oksana, who looks deeply into our brands and products. She is very professional in client interaction and knowledgeable about the background systems of online marketplaces. Her responsibility and consideration in handling issues, as well as her enthusiastic responses and quick identification of key points, effectively meet our needs. Even when we are new to the system or onboarding a new brand, she consistently provides excellent support. Additionally, the customer service is very good, and the initial setup of Corsearch Brand Protection was very smooth, taking us about one hour each day for a week. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

With the internal well-acknowledgement to Corsearch, as we track takedown outcomes, we would like to conduct a more granular analysis of performance. We care about data on success rates, and turnaround times across different case types. Such as by platform, seller behavior, or listing characteristics, so that we can identify areas with lower success rates and optimize our strategies or resource allocation accordingly. Review collected by and hosted on G2.com.

Louise K.
LK
Louise K.
Legal Counsel
Mid-Market (51-1000 emp.)
"Fast, Responsive Brand Protection Support from Corsearch"
4/5
What do you like best about Corsearch Brand Protection?

What I value most about Corsearch’s services is the broad variety of support they offer across brand protection and enforcement, as well as how quickly and efficiently they are able to assist. Their team is immediately available, responsive, and practical, which makes them a very effective partner for our day-to-day enforcement needs. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

We had some issues with invoices in the past - but all has been resolved. Review collected by and hosted on G2.com.

Dana J.
DJ
Dana J.
Small-Business (50 or fewer emp.)
"Effortless Brand Defense, Tremendous Impact"
5/5
What do you like best about Corsearch Brand Protection?

I really appreciate that Corsearch Brand Protection is a full-service operation. The setup was super simple because they did everything. All I had to do was provide the month and year my product photography was created, and Corsearch handled the rest. They helped me take down hundreds of AI infringers for a product I made, allowing me to recover some of the revenue lost due to IP theft. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

nothing Review collected by and hosted on G2.com.

EW
Elle W.
Sr. Paralegal, Contracts Mgr.
Mid-Market (51-1000 emp.)
"Proactive, Passionate Brand Protection with Great Communication"
5/5
What do you like best about Corsearch Brand Protection?

Corsearch has helped our brand so much! I like that they're so proactive, have great communication, and truly have a passion for helping brands protect themselves. I can't imagine our brand without this level of protection. Our team is incredible! They truly know brand protection and I would consider them the experts on it. 10/10. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

I haven't had any downsides and there's nothing that I dislike. Review collected by and hosted on G2.com.

Response from Eleni Nicolaidis of Corsearch Brand Protection

Hi Elle - thank you for taking the time to leave a review. We really appreciate your support and the trust you place in our team. It’s a pleasure working with you, and we look forward to continuing to support your brand.

Sanjay Kumar B.
SB
Sanjay Kumar B.
Senior Technical Service Delivery Manager
Mid-Market (51-1000 emp.)
"Comprehensive Protection with Proactive Monitoring and Reliable Support"
5/5
What do you like best about Corsearch Brand Protection?

“We like the comprehensive protection, proactive monitoring, and reliable support provided by Corsearch Brand Protection.” Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

“We are fully satisfied with Corsearch Brand Protection’s services and support, while seeing opportunities to further enhance AI-driven capabilities, integration, and automation for quicker removal of brand infringements on social media.” Review collected by and hosted on G2.com.

Eliza T.
ET
Eliza T.
General Manager, Director | Mazuri
Small-Business (50 or fewer emp.)
"Effective Brand Protection with Great Collaboration from Aashir Shaikh"
4/5
What do you like best about Corsearch Brand Protection?

The tool is effective, we have seen enforcements come through, able to strenghten the value of our brand. Aashir Shaikh understands our brand and is able to guide me in the process well, great collaboration. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

Sometimes it enforces on authorized distributors. It does require one person of my team to be actively working with Corsearch as brand protection is evolving and demands new certificates, constant communication etc. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Responsive Support and Powerful Brand Protection with Corsearch"
5/5
What do you like best about Corsearch Brand Protection?

Corsearch is continually adding new features and is very responsive when we need support. Corsearch is a very effective tool for our Brand Protection efforts. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

I have no complaints with Corsearch. They have been wonderful to work with. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Corsearch is user-friendly and streamlines our brand protection workstreams"
4.5/5
What do you like best about Corsearch Brand Protection?

Corsearch's best quality is its usability. It's very user-friendly and streamlines our brand protection workstreams. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

The only drawback really is how often the platform scrapes different sites which means it can take days or weeks for infringements to show up on the platform. Review collected by and hosted on G2.com.

NATHAN A.
NA
NATHAN A.
Enterprise (> 1000 emp.)
"Effective Brand Protection with Quick Response"
4/5
What do you like best about Corsearch Brand Protection?

I like the quick response time of Corsearch Brand Protection, which is important for addressing trademark rights enforcement and taking down online counterfeit listings. I also find the account management team to be effective and responsive, ensuring that our brand's identity is protected. The team also helps to ensure that the public is not confused about our product offerings or quality. Review collected by and hosted on G2.com.

What do you dislike about Corsearch Brand Protection?

A lot more trademark and product information is required from our company to protect the brand, and it is a bit difficult and time-consuming to compile all of this information. Review collected by and hosted on G2.com.

Response from Eleni Nicolaidis of Corsearch Brand Protection

Hi Nathan, thank you for the feedback. The additional trademark and product information being requested is driven by marketplace requirements rather than Corsearch directly. While we understand it can be time-consuming to compile, these details are necessary to meet marketplace enforcement standards and enable effective brand protection. We appreciate your cooperation and are here to help make the process as smooth as possible.