
Update: They have rectified everything on their end as best they were able so I'm adding two more stars. However, the products shipped to me arrived in poor condition, most of the product boxes (not the shipping boxes) were ripped or ripping. I worry about the packaging my donors received. However, they did right my other issues, and were kind as they did so. Review collected by and hosted on G2.com.
Shipping - Boxes containing product arrive damaged. (Not shipping boxes) Review collected by and hosted on G2.com.
Thank you for updating your review and for your kind words about our team’s efforts to fix the initial issues. However, I hear you loud and clear on the packaging.
As a company, we strive to make your job easier, not harder, and falling short of that 'gift-ready' standard is something I am taking personally.
We are currently auditing the fulfillment process to ensure packaging is as resilient as our shipping boxes.
Thank you for helping us get better.