There is never a question that isn't answered nor a challenge that wasn't collaborated on resulting in success. Communicating with CT is easy, and they are always willing to dive in deep to ensure that there are positive outcomes and everyone is fully informed. Navigating their Melon travel platform is simple and visibly pleasing for the user. There are a multitude of ways to have your needs and preferences met. We have partnered with CT for almost 10 years and are constantly being offered solutions and ways of improvement by not only our direct travel team, but also our Customer Success Director. We consider them an extension of our company more than an external vendor. Review collected by and hosted on G2.com.

I really do not have anything negative to say. Review collected by and hosted on G2.com.

I like that the team is always happy to help even with the most difficult of requests and the amount of requests. Are always supportive of any changes that we need to make to our booking process and even suggest alternatives to make the booking process easier. easy to use the platform for the staff that are not fully involved in the overall bookings,. Review collected by and hosted on G2.com.

I think because our company have staff in several different regions the emergency line can be a little confusing for some of who to contacts. If CT could provide a one pager that included this type of info that would be helpful Review collected by and hosted on G2.com.

Working with Corporate Traveler makes the booking process seamless, saving both me and our travelers valuable time. Richard Simon has been our organization’s travel manager for over a year, and he is by far the most reliable and dedicated manager I've worked with—consistent, attentive, and a true asset.

Further, this past spring, we faced the DCA shutdown on a day when a handful of staff were traveling. Richard and his colleagues handled this situation quickly, efficiently, and in good spirits. I especially appreciated the customer support I received over the phone after hours. 10/10 experience. I am so grateful to Corporate Traveler for this. Review collected by and hosted on G2.com.

I honestly can’t think of anything I dislike—the service has been reliable and helpful in at least the past year, if not several years. Review collected by and hosted on G2.com.

They are responsive and helpful in gettIng accommodations set up! Review collected by and hosted on G2.com.

Nothing, they are great…never have had any issues Review collected by and hosted on G2.com.

They handle the entire reservation process for me, and I get real, direct support whenever I need it. Review collected by and hosted on G2.com.

I’m not able to change my flights in real time. The team is aware of the issue and says they’re working on a solution. Review collected by and hosted on G2.com.

Corporate Traveler makes booking and managing business trips incredibly smooth. Their platform is easy to use, and the personalized service sets them apart. Having someone like Beth Mitchell supporting us has made all the difference ,she’s fast, detail-oriented, and truly cares about getting everything right. It’s a huge relief knowing we have that kind of backup when things get complicated. Review collected by and hosted on G2.com.

Sometimes the platform can be a bit limited in flight options compared to public search engines, but that’s where the team (especially Beth!) steps in and helps find better alternatives quickly. So even small issues are handled fast and professionally. Review collected by and hosted on G2.com.

My favorite things about CT, mostly Philip Serrao, are that he is always speedy in reply, can basically read my mind, and always give me plenty of options for hotel and flights. Using CT make my job easier because I do not have to look up flights and hotels for my analysts. all the info is sent to me neatly and I can just pass it along. Review collected by and hosted on G2.com.

No dislikes, i have no complaints, any time there has been any issue, it is always met with with no trouble at all Review collected by and hosted on G2.com.

I love that CT is always available to me and my entire staff. They make booking travel for the staff super easy and affordable. Review collected by and hosted on G2.com.

There isn't much I dislike about CT, other than I would like better access to monthly invoices for credit card reconciliation, and that the invoices for hotels, had the final amounts on them. Review collected by and hosted on G2.com.

Ease of use of the booking software, real time price comparison, dashboard to measure usage and cost savings. Customer support 24/7, 7 days a week. Review collected by and hosted on G2.com.

There is no aspect of the Melon platform nor the business relationship with Corporate Traveler that is problematic. We have worked with Corporate Traveler for over 5 years with no complaints. Review collected by and hosted on G2.com.

I love how reliable and quick they are to respond to issues when booking travel. Review collected by and hosted on G2.com.

I do not have a comment for the following. Review collected by and hosted on G2.com.