The standout feature of Corporate Traveler's service is communication. Someone from their team is always available 24/7 to assist us with booking, changes, and pricing. In addition to their 'white glove' service, they also recently launched their own booking tool 'Melon' that makes it even easier for anyone company-wide to book and communicate with their team via chat. Review collected by and hosted on G2.com.

I don’t see any areas that need improvement right now; everything has been on track for us! Review collected by and hosted on G2.com.

It is helpful to me in my role as travel coordinator to have the assistance I need to get the job done. With CT, I have access to special rates with hotels, and our travelers can receive 24/7 customer support. Review collected by and hosted on G2.com.

Their are fees associated with booking assistance and flight itinerary changes, and platform Melon can have glitches and price discrepancies. Review collected by and hosted on G2.com.

- very quick to respond to requests given frequency of use of email and online systems for booking

- can always reach an agent, especially during an emergency

- system itself is very easy to use and user friendly

- gives many options for hotels which is great Review collected by and hosted on G2.com.

- agents don't always get the details of requests correct and sometimes provide wrong travel information that was not requested

- this usually requires us to review things over and over and can form a lack of trust between the agent and booker Review collected by and hosted on G2.com.

Our company has been using Corporate Traveler for almost 2 years now, and it's been a wonderful experience. Our Travel Manager, Lauren, is absolutely amazing! She's so friendly, helpful, and very responsive - she always replies and takes care of our bookings and requests immediately. Our employees travel multiple times a year at various times and we've been able to receive support for cancelled or changed flights in all of the countries they're traveling to. Review collected by and hosted on G2.com.

Pricing is sometimes not the greatest, but we have been able to mostly work around this by requesting the TM to book the cheaper price for us. Hotels haven't been a great draw for us on Melon due to being able to find cheaper, more options outside of melon and not allowing changes, but i believe this is something that has recently changed! Review collected by and hosted on G2.com.

Corporate Traveler has been incredible to work with - they make booking travel for our team so seamless, taking into account all airline, seating preferences, etc. and the customer support goes above and beyond. Review collected by and hosted on G2.com.

There have been a few small billing hiccups, but the team has resolved those quickly without issue. Review collected by and hosted on G2.com.

I like the ease of using the Corporate Traveler portal to book travel and the responsive support when assistance is needed. It makes travel easier and allows us to track where expenses should be posted. The initial setup was very easy, thanks to the Corporate Traveler team's efforts. I recommend them any time I'm asked because they offered the best solution for us. Review collected by and hosted on G2.com.

There isn't anything that I don't like Review collected by and hosted on G2.com.

Their customer service is great. Jordan is a rock star and always provides quick responses to travel needs.

CT provides good reporting that helps us manage problematic users and expensive booking behaviors. Review collected by and hosted on G2.com.

It's not the cheapest option, but the value provided by the platform and customer service is solid. Review collected by and hosted on G2.com.

The approvals for anyone to book, and the reports to see where employees frequently travel. The support has been fantastic whenever we need it. Review collected by and hosted on G2.com.

The total cost shows the sales tax and other fees, but there is no note stating that, which can be misleading when you cross-reference the vendor site. Review collected by and hosted on G2.com.

Mary and Terry rock! My work often lasts an uncertain duration, and they have saved me hours and days rebooking flights when I finish early or run late. Review collected by and hosted on G2.com.

No notes! You guys are great. —————————- Review collected by and hosted on G2.com.

Working with our travel agency has been an absolute game-changer. Justin Hall provides true white glove service and it’s honestly faster and easier to go through him than to try handling bookings myself. He anticipates what I need, catches details I might have missed, and always comes back with solutions instead of problems.

As an EA, I handle a lot of complex, multi-leg, and last-minute bookings, and Justin gets it right 100% of the time. He’s fast, thorough, and makes sure everything is seamless from start to finish. Even when things change unexpectedly, he handles adjustments quickly and professionally, giving me total peace of mind.

The part I like best is how easy he is to work with. Justin is responsive, proactive, and always a step ahead. He makes my life so much easier and is the kind of partner you can rely on completely. I truly don’t know what I’d do without his support. Simply the best! Review collected by and hosted on G2.com.

Nothing I can think of. I'm thankful every day for Corporate Traveler and especially Justin Hall. Review collected by and hosted on G2.com.