--- title: Corpay One Reviews meta\_title: 'Corpay One Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 179 reviews by the users' company size, role or industry to find out how Corpay One works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 179 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- ### Corpay One Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly interface** of Corpay One, simplifying daily operations and enhancing overall efficiency. [(5 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1136025&qs=pros-and-cons#reviews) Users value the **automation features** of Corpay One, which simplify expense reporting and enhance operational efficiency. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1136961&qs=pros-and-cons#reviews) Users appreciate the **user-friendly portal** of Corpay One, which simplifies payments and provides detailed transaction insights. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1134719&qs=pros-and-cons#reviews) Users find **easy implementation** of Corpay One refreshing, allowing seamless setup and efficient management of workflows and expenses. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1134869&qs=pros-and-cons#reviews) Users find the **initial setup extremely easy** , facilitating a smooth transition to using Corpay One effectively. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1135396&qs=pros-and-cons#reviews) Users face **approval issues** with unclear card decline reasons and a lengthy setup process causing frustration. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1137961&qs=pros-and-cons#reviews) Users find the **complexity** of Corpay One's setup and features can hinder productivity and user experience. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1138501&qs=pros-and-cons#reviews) Users express frustration over the **inflexibility in customization** options, complicating the expense management experience significantly. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1135835&qs=pros-and-cons#reviews) Users find the **lack of flexibility** in customizing expense categories and settings a significant drawback in Corpay One. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1138688&qs=pros-and-cons#reviews) Users find the **limited customization** options frustrating, impacting usability and leading to potential workflow issues. [(3 mentions)](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1136432&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Corpay One ##### 1. Ease of Use Users appreciate the **user-friendly interface** of Corpay One, simplifying daily operations and enhancing overall efficiency. [ See 5 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1136025&qs=pros-and-cons#reviews) See Related User Reviews ![Jeanette G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanette G.") JG Jeanette G. 5.0/5 "Reliable Support and Easy Setup" What do you like about Corpay One? I love the customer support and after-hour support team provided by Corpay One. There is always someone available to answer any questions or concerns ![Diana R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diana R.") DR Diana R. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Fuel Management with Easy Access" What do you like about Corpay One? I appreciate Corpay One because it effectively resolves issues such as fuel card declines, providing clear reasons and instructions for resolution. I ##### 2. Automation Users value the **automation features** of Corpay One, which simplify expense reporting and enhance operational efficiency. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1136961&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Highly Recommend" What do you like about Corpay One? The automated population of expense reports when uploading a PDF document ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 4.0/5 "Good product with room to improve" What do you like about Corpay One? The flexibility of Corpay One is really the best part about it. The ability to change purchasing power or type on the fly is really great. Also, the a ##### 3. Detailed Information Users appreciate the **user-friendly portal** of Corpay One, which simplifies payments and provides detailed transaction insights. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1134719&qs=pros-and-cons#reviews) See Related User Reviews ![Marian R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marian R.") MR Marian R. Small-Business (50 or fewer emp.) 5.0/5 "Very easy to use" What do you like about Corpay One? The portal is very friendly and all the account information is given and explained. It is very easy to make payments and see the spending history ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Using Corpay One makes tracking company gas usage so much easier" What do you like about Corpay One? The most helpful thing about using Corpay One is being able to see all the details of each purchase. We are able to see who purchased what type of gas ##### 4. Easy Implementation Users find **easy implementation** of Corpay One refreshing, allowing seamless setup and efficient management of workflows and expenses. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1134869&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Using Corpay One makes tracking company gas usage so much easier" What do you like about Corpay One? The most helpful thing about using Corpay One is being able to see all the details of each purchase. We are able to see who purchased what type of gas BD BRANDY D. Mid-Market (51-1000 emp.) 5.0/5 "Corpay One is Number One" What do you like about Corpay One? I really like that we are getting the rebates. Why not get money back while we do it? The customer support has been outstanding too. They are takin ##### 5. Easy Setup Users find the **initial setup extremely easy** , facilitating a smooth transition to using Corpay One effectively. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1135396&qs=pros-and-cons#reviews) See Related User Reviews ![Jeanette G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanette G.") JG Jeanette G. 5.0/5 "Reliable Support and Easy Setup" What do you like about Corpay One? I love the customer support and after-hour support team provided by Corpay One. There is always someone available to answer any questions or concerns ![Diana R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diana R.") DR Diana R. Mid-Market (51-1000 emp.) 4.5/5 "Streamlined Fuel Management with Easy Access" What do you like about Corpay One? I appreciate Corpay One because it effectively resolves issues such as fuel card declines, providing clear reasons and instructions for resolution. I ### 5 Cons or Disadvantages of Corpay One ##### 1. Approval Issues Users face **approval issues** with unclear card decline reasons and a lengthy setup process causing frustration. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1137961&qs=pros-and-cons#reviews) See Related User Reviews RM rebecca m. Mid-Market (51-1000 emp.) 5.0/5 "Office Manager" What do you dislike about Corpay One? When a card is declined, the reason could be more clear. RH Rebekkah H. Small-Business (50 or fewer emp.) 4.5/5 "Corpay One!" What do you dislike about Corpay One? 1) When trying to login, I sometimes have to enter my login info 2-3 times before being let in. ##### 2. Complexity Users find the **complexity** of Corpay One's setup and features can hinder productivity and user experience. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1138501&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Improved Receipt Accuracy Saves Time, But Mileage Entry Still Needs Work" What do you dislike about Corpay One? Last year, I encountered numerous problems with the receipt reading feature, which meant I had to submit reimbursement requests manually. This process WB Williams B. Small-Business (50 or fewer emp.) 5.0/5 "Easy and secure reliable payment" What do you dislike about Corpay One? The transaction fee that is a bit high and complex to understand ##### 3. Inflexibility Users express frustration over the **inflexibility in customization** options, complicating the expense management experience significantly. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1135835&qs=pros-and-cons#reviews) See Related User Reviews ![Matt G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt G.") MG Matt G. Small-Business (50 or fewer emp.) 3.5/5 "Affordable and lightweight expense reporting solution" What do you dislike about Corpay One? Occasionally there will be issues with a lack of flexibility in rule-setting, but I believe they have adjusted features to allow us to override this. ![Joy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy D.") JD Joy D. Small-Business (50 or fewer emp.) 3.5/5 "Corpay One - Needs work, but it is working" What do you dislike about Corpay One? Limitations with Vendors/CuThis is a major frustration. Limitation on customizing what card users can see as options for their expense categories and ##### 4. Lack of Flexibility Users find the **lack of flexibility** in customizing expense categories and settings a significant drawback in Corpay One. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1138688&qs=pros-and-cons#reviews) See Related User Reviews ![Matt G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt G.") MG Matt G. Small-Business (50 or fewer emp.) 3.5/5 "Affordable and lightweight expense reporting solution" What do you dislike about Corpay One? Occasionally there will be issues with a lack of flexibility in rule-setting, but I believe they have adjusted features to allow us to override this. ![Joy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy D.") JD Joy D. Small-Business (50 or fewer emp.) 3.5/5 "Corpay One - Needs work, but it is working" What do you dislike about Corpay One? Limitations with Vendors/CuThis is a major frustration. Limitation on customizing what card users can see as options for their expense categories and ##### 5. Limited Customization Users find the **limited customization** options frustrating, impacting usability and leading to potential workflow issues. [ See 3 mentions ](https://www.g2.com/products/corpay-one/reviews?filters%5Bsentiment_snippet%5D=1136432&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "The software is good but not great." What do you dislike about Corpay One? The workflow system is limited. The ability to integrate Corpay with our other systems (using Zapier, API's or other automations) is very limited. If ![Joy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy D.") JD Joy D. Small-Business (50 or fewer emp.) 3.5/5 "Corpay One - Needs work, but it is working" What do you dislike about Corpay One? Limitations with Vendors/CuThis is a major frustration. Limitation on customizing what card users can see as options for their expense categories and ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Small-Business (50 or fewer emp.) 11/14/2023 "Helpful bill pay" 4.5/5 What do you like best about Corpay One? usability, clean design. easy interface. reporting tool. Review collected by and hosted on G2.com. What do you dislike about Corpay One? Not enough features that I expect to be standard - check images prior to the vendor's deposit. the duplicates and bill automatic scan system is not the best. the permissions can be weird. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? automation with recurring expenses. check/payment tracking for vendor. Review collected by and hosted on G2.com. Show More 5/21/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tiffany B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tiffany B.") TB Tiffany B. Owner Small-Business (50 or fewer emp.) 8/8/2023 "Great support and well designed platform" 4/5 What do you like best about Corpay One? So far the parts of Corpay I have liked are: the integration with QBO, the ability to have team members fill out expense reports, the tools inside the platform to convert email text to a bill (especially helpful for 1099 workers to send hours), and the support! Emma with Corpay has gone above and beyond to help train, support, and onboard my client. I had tried other bill pay softwares and this one is my favorite. Review collected by and hosted on G2.com. What do you dislike about Corpay One? Some of the tools are a little buggy. If things are not in the right format, sometimes they don't import. There is a little bit of a learning curve and I wish they had more languages available. Right now they have English and Dutch. It really hope they add Spanish for some of my client's workers that are Spanish speakers. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? My client really needed a way to have workers upload hours and also send in receipts for reimbursement in a way that made it simple and clean. The owner was preciously doing everything all lumped together and it was all over the place in texts, emails, and over the phone. It was very messy. Corpay has helped organize and document and systematize the process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CZ Cynthia Z. Accounting Manager Small-Business (50 or fewer emp.) 5/9/2024 "Wire Transfers" 4/5 What do you like best about Corpay One? Site is easy to use and if you make a mistake and have to call in the agents are very helpful. Review collected by and hosted on G2.com. What do you dislike about Corpay One? Site can be a little slow at times but other than that no issues. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? When trying to make payments in Euro and the coverstion is differnt than what you calucated. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KR Kirk R. Small-Business (50 or fewer emp.) 2/16/2023 "Corpay One = Better than most!" 4.5/5 What do you like best about Corpay One? Corpay is intuitive and flexible. They are constantly looking at ways to improve efficiencies and ease of use. It syncs quickly and easily with QuickBooks Online Advanced. Bank reconciliations in QBO are easy as Corpay nicely reflects the actual individual disbursement. I also like the ability to pay multiple vendor bills of a single vendor and they sync correctly in QBO. Review collected by and hosted on G2.com. What do you dislike about Corpay One? Unfortunately, because of their ongoing improvement efforts, they sometimes change a feature that I felt worked well for us. The new feature may be better for other users but hasn't been a net improvement for me. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? Corpay One has helped us to modernize our AP process. We now feel very comfortable working from home, the office, or even the hotel without losing functionality or workflow processes. Review collected by and hosted on G2.com. Show More Response from Tony Williams of Corpay One [Editedit](https://www.g2.com/survey_responses/corpay-one-review-7724298/official_response/edit) Hi Kirk, Thank you for that feedback. That is really helpful. We'd love to hear what features you liked and we can connect with the Product Team on them. Shoot us a message at support@corpayone.com referencing this review and those items. Looking forward to working with you. 8/8/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AL Andrea L. Small-Business (50 or fewer emp.) 9/6/2023 "Glitchy" 1/5 What do you like best about Corpay One? I like that there is an app. If it worked like it's supposed to, then I would have definitely stuck with it. My customer service rep was very nice and tried to be helpful when available. Review collected by and hosted on G2.com. What do you dislike about Corpay One? As a bookkeeper who works with construction companies, it seemed like it was going to be a good solution to sync bills and expenses with QBO, but there were constant glitches within Corpay's functionality itself. There were so many problems with the OCR and inability to override certain features. It would take several days, sometimes over a week, to hear back from our customer service rep. They also recently increased their fees, which I could understand if the service was worth it, but it's not. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? Unfortunately, it did not solve my problems. I tried it agian after several months and the issues in Corpay's functionality persisted, so I had to let it go since I need something reliable to recommend to my clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MS Marlin S. Executive Director Small-Business (50 or fewer emp.) 8/10/2023 "Great AP product. Payment structure not great." 2.5/5 What do you like best about Corpay One? Corpay has great workflows and multilevel approvals. Great customer service if I need to reissue a check. Quickbooks integration is excellent. UI has become quite streamlined. Review collected by and hosted on G2.com. What do you dislike about Corpay One? The new pricing structure is awkward and a bit steep. There is a charge per payment issued, which is fine. However, there is also a tiered monthly subscription fee with document limits for each plan that feel pretty low. The employee reimbursement feature that is included could be good. But in my experience has been to clunky to be worth using. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? Saves us from manually creating checks and allows easy EFT's for vendors that want them. Allows an easy way for Treasurer to approve bills that were entered by bookkeeper. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 5/21/2024 "Confusing UI" 4/5 What do you like best about Corpay One? I do like that I can view all of my transactions on my card. Review collected by and hosted on G2.com. What do you dislike about Corpay One? I do not understand what I am supposed to do on the home screen. Why do I have to go to find my transactions in order to complete my reports? Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? Organizing expenses Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CC Claudio C. Controller Small-Business (50 or fewer emp.) 11/29/2022 "A great alternative for a non-profit to pay their bills without getting a HUGE BILL!" 5/5 What do you like best about Corpay One? The customer relationship has been the most critical aspect of my experience with Corpay One. Since the beginning, a team of qualified professionals has provided stellar support and continues to do so. I am looking forward to expanding my use of the bill pay and credit cards products with Corpay One. Review collected by and hosted on G2.com. What do you dislike about Corpay One? Some functionalities are still being developed but the Corpay Customer Success Team always appreciates my feedback and makes me feel that I am being heard. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? I was using Bill.com before and their fees were hurting my budget. Corpay One offers for F-R-E-E about the same functionalities that Bill.com does, with a better workflow approval system. Review collected by and hosted on G2.com. Show More Response from Tony Williams of Corpay One [Editedit](https://www.g2.com/survey_responses/corpay-one-review-7440725/official_response/edit) Claudio, so good to hear from you. Thank you for the wonderful feedback! We're still growing thanks to feedback like this. Thanks for being a part of the Corpay One family! 8/8/2023 Current UserValidated ReviewerSource: Organic RH Rebecca H. Small-Business (50 or fewer emp.) 8/15/2023 "Corpay makes paying vendors very easy - Love them!!" 5/5 What do you like best about Corpay One? It's very easy to learn. It syncs seamlessly to Quickbooks Online. I can attach copies of invoices or "create" an invoice if I don't have one. Corpay is continuously making cool upgrades to the system. Corpay's customers service department (Megan) and technical support (Anthony and Hunter) are very responsive and helpful - they're the best!. The price is very competitive with other A/P vendors. Review collected by and hosted on G2.com. What do you dislike about Corpay One? We use the Corpay credit card (multiple users on our account) and occasionaly a couple of the cards have been blocked. It could be our spending habits :), but we never know why. However, it's very easy to unlock the card and keep going! Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? Makes paying vendors a breeze! We can send emails through corpay to allow vendors to choose how they want to get paid! The upload and approval process is very easy and quick! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 5/21/2024 "Ease for admin, complications for users" 2.5/5 What do you like best about Corpay One? The platform is easy to navigate, very clear, and help tools are easily available. Review collected by and hosted on G2.com. What do you dislike about Corpay One? It is extremely complicated to process contracts and invoices that require different forms of coding, and invoices that require multiple payments. Review collected by and hosted on G2.com. What problems is Corpay One solving and how is that benefiting you? Streamlining of invoice processing. Review collected by and hosted on G2.com. 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