---
title: Corpay One Reviews
meta_title: 'Corpay One Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 179 reviews by the users' company size, role or industry
  to find out how Corpay One works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 179
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---


# Corpay One Reviews
**Vendor:** Corpay  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 179
## About Corpay One
Corpay One is a credit card and spend management solution for businesses. Build custom bookkeeping and approval workflows that streamline work for your team, send fast virtual cards for vendor payments, control employee spending with custom card control tools and earn rebates on all business expenses with the Smart Business Mastercard® or Universal Fuel Mastercard®. Our complete solution is designed to help you spend smarter, earn faster, and save more while reducing your tech stack and other card programs. Get started today! Corpay One helps you with: - Automated ACH, Check and Virtual Card payments - Company cards and fuel cards - Spend control - Easy-to-use bill pay interface - Hands-free bill and receipt scanning - Infinitely customizable workflows - Guided onboarding - Live, online support - Dedicated team of payments experts



## Corpay One Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of Corpay One, simplifying daily operations and enhancing overall efficiency. (5 reviews)
- Users value the **automation features** of Corpay One, which simplify expense reporting and enhance operational efficiency. (3 reviews)
- Users appreciate the **user-friendly portal** of Corpay One, which simplifies payments and provides detailed transaction insights. (3 reviews)
- Users find **easy implementation** of Corpay One refreshing, allowing seamless setup and efficient management of workflows and expenses. (3 reviews)
- Users find the **initial setup extremely easy** , facilitating a smooth transition to using Corpay One effectively. (3 reviews)
- Mobile App (3 reviews)
- QuickBooks Integration (3 reviews)
- Transactions (3 reviews)
- Accounts Payable Efficiency (2 reviews)
- Ease of Understanding (2 reviews)

**What users dislike:**

- Users face **approval issues** with unclear card decline reasons and a lengthy setup process causing frustration. (3 reviews)
- Users find the **complexity** of Corpay One&#39;s setup and features can hinder productivity and user experience. (3 reviews)
- Users express frustration over the **inflexibility in customization** options, complicating the expense management experience significantly. (3 reviews)
- Users find the **lack of flexibility** in customizing expense categories and settings a significant drawback in Corpay One. (3 reviews)
- Users find the **limited customization** options frustrating, impacting usability and leading to potential workflow issues. (3 reviews)
- Users find the **limited options for customization** frustrating, impacting user experience and expense management efficiency. (3 reviews)
- Users often face **upload issues** with Corpay One, experiencing delays and inaccuracies in document processing and receipt matching. (3 reviews)
- Approval Process (2 reviews)
- Delays (2 reviews)
- Expense Management (2 reviews)

## Corpay One Reviews
  ### 1. Glitchy

**Rating:** 1.0/5.0 stars

**Reviewed by:** Andrea L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Corpay One?**

I like that there is an app. If it worked like it's supposed to, then I would have definitely stuck with it. My customer service rep was very nice and tried to be helpful when available.

**What do you dislike about Corpay One?**

As a bookkeeper who works with construction companies, it seemed like it was going to be a good solution to sync bills and expenses with QBO, but there were constant glitches within Corpay's functionality itself. There were so many problems with the OCR and inability to override certain features. It would take several days, sometimes over a week, to hear back from our customer service rep. They also recently increased their fees, which I could understand if the service was worth it, but it's not.

**What problems is Corpay One solving and how is that benefiting you?**

Unfortunately, it did not solve my problems. I tried it agian after several months and the issues in Corpay's functionality persisted, so I had to let it go since I need something reliable to recommend to my clients.

  ### 2. Horribly disorganized and mismanaged financial service.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Steven M. | Chief Egghead, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Corpay One?**

Nothing, the service oversells and under delivers at every single step.

**What do you dislike about Corpay One?**

Initially the sales representative contacted me about converting all our AP to their service. They stated it would take 3-5 business days to review and get setup.  He offered a $10,000 line to cover all our monthly AP. Then after 4 weeks of struggling with their internal department they came back with a $1000 credit line that covers not any single AP monthly invoice. Then after using it twice they reduced our line to $200 citing "Market Conditions". When I called to complain our representative had transferred to a different division. When I called to cancel, they called me back 4 times and sent me two emails asking what the reason was and only after making two additional calls and being transferred 3 times was I able to completely cancel the account. This company and their site of financial services is a piece a garbage not worth the investment of your time.

**What problems is Corpay One solving and how is that benefiting you?**

None, they fell short on every single part of the service.

**Official Response from Tony Williams:**

> Hello Steven.  Thank you for the feedback regarding your application process and the management of your account thereafter up through the closure.  The macroeconomics this year did take a toll on some accounts and unfortunately, your business was impacted.  We understand that this was a major inconvenience.    We would like to apologize for your experience and will be taking your feedback to improve our process moving forward. 

  ### 3. I used to like Corpay.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Chris J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Corpay One?**

If I HAD to pic something, it would be that it integrates to QBO. (Most of the time.) If it doesn't, it is going to take weeks getting someone to get it synced.

**What do you dislike about Corpay One?**

The thing I dislike most, is it isn't free anymore. It already takes WAY too long for money to be mailed/sent out, and now it's going to cost us to have these ridiculously slow payments?

**What problems is Corpay One solving and how is that benefiting you?**

They are mailing payments/sending ACH payments for my clients, but at an incredibly slow speed. If it is an ACH payment, it should be just about automatic. Now, there are going to be fees on top of Corpay sitting on that money for a few days to collect interest. Unacceptable.

  ### 4. Nah.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sonia S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Corpay One?**

Don't do it. They don't know what they're doing. The terms are suuuper vague and then they just keep charging you for stuff. Really wasn't helpful at all and infelt like I was tricked. It's NOT a credit card. Don't expect to be able to use it like one. Bill pay with ACH function isn't free with your account, it isn't even cheap. What a total load of balogny.

**What do you dislike about Corpay One?**

Almost everything. They never even had me sign an agreement or anything and then suddenly I was subject to these terms but they weren't even comprehensive or clear and in general the UX of setting up account and using it was just awful. The whole thing out me in a worse position than I'd been in before.

**What problems is Corpay One solving and how is that benefiting you?**

Not sure, and it's really not. They offer bill pay services along with this credit line I guess you could call it? But the bill pay won't work with the line of credit it will only pull from an outside institution, which makes no sense and it is not free.

  ### 5. Not worth the money.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Corpay One?**

Corpay is easy to use.  That is about all that is good about it.

**What do you dislike about Corpay One?**

Terrible glitches, awful times to get things paid, horrible support and now they are charging for it.

**What problems is Corpay One solving and how is that benefiting you?**

It is nice to be able to manage bill payment and receipts in one place.

  ### 6. unhappy Customer

**Rating:** 0.5/5.0 stars

**Reviewed by:** Jodie  H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Corpay One?**

I liked the automation and special email for customers.

**What do you dislike about Corpay One?**

1. Failure to reimburse for payments not received. My client's first bill, their vendor, never received it. They received a late payment due to this, which I had to pay since I chose this company. We canceled the amount through Cor Pay; the customer had to pay the bill again while waiting for a refund which took up to 10 days.

2. The 5-7 days to process is closer to 10-13.

**What problems is Corpay One solving and how is that benefiting you?**

N/A

  ### 7. Avoid the pain of CorpayOne

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2021

**What do you like best about Corpay One?**

I thought I liked that they offered a free service for payments.  If you do not value your time to fix their mistakes and miscommunications then I highly recommend.

**What do you dislike about Corpay One?**

Poor or non-existent support.  Constant mistakes and miscommunication that all favor  Corpayone's company to keep your monies.   I am still waiting for their agreed-upon refund.

**What problems is Corpay One solving and how is that benefiting you?**

I was looking for a solution for ACH that had good reviews and reasonable pricing.   I have not realized this.


## Corpay One Discussions
  - [How does Corpay make money?](https://www.g2.com/discussions/how-does-corpay-make-money) - 2 comments

- [View Corpay One pricing details and edition comparison](https://www.g2.com/products/corpay-one/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A48%3A22+-0500&secure%5Bsession_id%5D=d5e8f13e-7b0e-41a8-a5bd-78da4298571e&secure%5Btoken%5D=9121c1fc928874a1ae380dda6a0ecf3f37b14dabda6b441955f4ce96b7d335db&format=llm_user)

## Corpay One Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Management

**Setup**
- Approvals
- Alignment
- Real-Time Data

**Invoice Management**
- Capture
- Repository

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Invoice Processing**
- Matching
- Payments
- Workflows
- Recurring Payments

**Invoice Processing**
- Approvals
- Batch Processing
- Match Invoices

**Analytics**
- Due Dates

**Analytics**
- Due Dates
- Payment Tracking

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Client Invoicing**
- Biometric Recognition
- Optical Character Recognition

**Integration**
- Accounting
- ERP
- ERP integration

**Integration**
- Accounting
- ERP
- Account Sync

**Reporting**
- Real-Time Monitoring
- Multiple Views
- Data Import/Export
- Budgets
- Real-Time Updates
- Real-Time Reporting
- Real-Time Analytics

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH
- Reimbursement Management

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Mobile**
- Receipt Capture
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls
- Budget Control
- Approval Process Control
- Spend Control
- Prepaid Cards

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Additional Functionality**
- Reminders
- Activity Tracking
- Invoice Processing
- Accounting Integration
- Categorization/Grouping
- Reporting & Statistics
- Configurable Workflow
- Spend Analysis
- Expense Tracking
- Third-Party Integrations
- Accounting
- Audit Management
- Approval Workflow
- AI Copilot
- Supplier Management
- Invoice Management
- Billing & Invoicing
- Transaction History
- Purchase Order Management
- Audit Trail
- Generative AI
- Expense Claims
- Workflow Management
- Time & Expense Tracking
- Multi-Currency
- Vendor Management
- Procurement Management
- Credit Card Management
- Compliance Management
- Requisition Management
- Customizable Reports
- Ad hoc Reporting
- Financial Management
- API
- Rules-Based Workflow
- Receipt Management
- Activity Dashboard
- Purchasing & Receiving

**Administration**
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Platform**
- Reporting
- APIs / Integration
- Performance and Reliability
- Mobile User Support
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Risk**
- Identification

**Recovery**
- Reporting

**Audit**
- Filters
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

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