I like the customer support at Corpay and their relentless focus on continuous improvement. The initial setup was smooth, with a distinct amount of handholding involved, which helps in establishing the handshake between systems. Review collected by and hosted on G2.com.

I find the issue resolution aspect could be improved, especially when it comes to predictability around cross-border payments. It's not solely related to Corpay Cross-Border given the dependencies around the larger banking network and ecosystem - but any improvements here would help nevertheless. Review collected by and hosted on G2.com.

I really appreciate Corpay Cross-Border's prompt transfer of funds at a reasonably competitive rate. Buying forward contracts and having the ability to easily and cheaply extend them when cash flow requires is quite beneficial. The account manager has been incredibly helpful in guiding us through currency transfers and government requirements like the LEI, which is great since we aren't experts in that area. The software is easy to become comfortable with, and their customer service stands out because everyone answering the phone is eager to help. Once the initial security and website issues got resolved, the software has been easy to use and feels extremely professional. Review collected by and hosted on G2.com.

Some of the software setup detail requested is not obvious as is the way to proceed. The transfer from Cambridge didn’t go well with multiple security and website problems. Review collected by and hosted on G2.com.

I love that we can book an international wire in real time. I admire the fact that we can speak to a representative without being on hold. When we have an issue regarding a wire, we can email or call an authorized representative at Corpay Cross-Border who helps guide us and informs us about any changes with the international banks. I also like that in real time, when booking a wire in a different currency, we can check the price based on the date and time and inform our customers of the international currency rate. The initial setup of Corpay Cross-Border was easy enough to understand. Review collected by and hosted on G2.com.

It's not an easy fix for Corpay. It's hard to recall a wire from an international bank since we are on different time zones, so we have to wait a day or two for the international bank to reply. I think it can be stated on the disclosure at the very bottom in bold letters, so the customer can see it and it will help them from asking so many questions. Review collected by and hosted on G2.com.

What I like more about working with Corpay Cross-Border is the ability to get the cash on the same day while getting a good exchange rate on high amounts Review collected by and hosted on G2.com.

What I dislike is the fact that it will take a few days until I see amount to clear the account used for the transaction but I am not sure if it is a problem on Corpay side or my bank. Review collected by and hosted on G2.com.

I like Corpay Cross-Border because it’s very user-friendly, which makes processing international payments easier and more straightforward. Review collected by and hosted on G2.com.

Not being able to change the currency without deleting the beneficiary information and then having to add the information again with new currency type. Review collected by and hosted on G2.com.

Our account contact is extremely helpful and supportive, as are the rest of the teams. Always there to suggest alternative instruments or ways to structure our forex risk. Transacting with Corpay is also seemless, converting GBP to USD for example. Review collected by and hosted on G2.com.

I have no dislikes to note. We have used Corpay for years and I do not see that changing any time in the near future. Review collected by and hosted on G2.com.

The platform is intuitive and extremely user-friendly for both EFTs and wire transfers. Customer service is outstanding, and our dedicated representative is always accessible for any questions or support. The batch payment feature is a huge time-saver. The ability to track the status of payments, and include invoice numbers in remittance advice is particularly helpful for beneficiaries. Reporting and payment history info is clear and comprehensive." Review collected by and hosted on G2.com.

Direct deposit info shows up as 'Cambridge' when the beneficiary receives the funds instead of the company name. This does create some confusion as the vendor sometimes cannot link the payment back to the company. This is an educational process. Review collected by and hosted on G2.com.

The platform is easy to use and our customer support has been timely. We're seeing better foreign currency rates than we have traditionally elsewhere which is our main goal in using Corpay. The transition/implementation to Corpay was fairly seamless as well and we received ample training prior to going live. Review collected by and hosted on G2.com.

As an approver of contracts, the lack of readily visible information for payments and recipients is lacking. Having a comprehensive list of payment details, addresses, routing/Swift/account numbers would be beneficial to expedite the approval process. Review collected by and hosted on G2.com.

It is so easy to do a wire and setting the wire up - you also get a special representative so that if you need anything you just contact that one special rep. Review collected by and hosted on G2.com.

there is really nothing that I do not like Review collected by and hosted on G2.com.

We were transferred to Corpay last year and I've found it easy to use and the reporting has been very helpful. Review collected by and hosted on G2.com.

It took a little bit to understand the new process but it has been good since. Very easy to use. Review collected by and hosted on G2.com.