Cornerstone has been very configurable to use wording and processes that we have already defined unique to our business. Overall, the system has made our performance reviews and recruiting experience much easier. Review collected by and hosted on G2.com.

We have had a very difficult experience with customer service. You will not get a dedicated account rep and will be given many online resources that you must first consult prior to opening a ticket in their service system. However, if you do not also call in to the service center, it's unlikely that anyone will ever address your issue. We elevated our cases to a higher level of management and have still seen response times that are unacceptable to us. For one task, we have been waiting 6 weeks to talk to someone who can help us. For easy issues, you can usually find an answer online, but overall, the service has overshadowed our experience.

Was I going to do this over, I also would not use a single sign on with ADP. This process does eliminate the need for an additional username and password for employees, but it disables many shortcuts in Cornerstone that would really be helpful to use. Review collected by and hosted on G2.com.

How easy it is for Hiring Managers to look through candidates and how easy it is for Recruiters to navigate Manage Candidates to reject/advance candidates through next steps. I love how easy it is to post a position for my recruiters and also browse through Manage Requisitions. Review collected by and hosted on G2.com.

You can't customize offer letter templates - fonts, margins, etc. we've started doing our offer letters outside the system because we can't customize them to our company standards and our logo is blurry when we do it through Cornerstone. Also, there needs to be more office hours for recruiting. I believe you only have it on Wednesday right now at 4pm. They are always full. Review collected by and hosted on G2.com.

Overall look and feel of the system is user friendly, lots of options to view candidates and make the overall recruiter experience easier Review collected by and hosted on G2.com.

Overall admin experience is not great, rehire process is clunky and updating requisition templates takes time Review collected by and hosted on G2.com.

Integration with interview scheduling, ability to post external and internal jobs, visibility of applicants and requisitions, mobile friendly experience (where available) Review collected by and hosted on G2.com.

Not all features are mobile-friendly,

We have gaps we have not been able to resolve like using custom fields for filtering and displaying. Lack of flexibility on how to display and filter the job list in Career Site. Lately very concerned about bugs introduced after every upgrade or patch.

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Mobile applicant candidate page and application Review collected by and hosted on G2.com.

No outlook integration, limited characters in comments section, too many clicks in the create a requisition page, inability to reopen closed reqs to edit without a work order, more customization with the offer letter approval functionality (enable recruiters to add comments for managers to review) Review collected by and hosted on G2.com.

Intuitive platform. Configurable system with capability of handling multiple workflows. Review collected by and hosted on G2.com.

Requires kind of account creation. Only have to give name and email though. So not too intrusive. Review collected by and hosted on G2.com.

Updated look and feel. New functionality of branched questions for applications. Review collected by and hosted on G2.com.

Product does lacks stability. After each patch or update we lose functionality in such a way that reqs can't be posted, or the inbound/outbound feeds are disrupted. 2) There are not enough ways to constrain visiblity during interview process or application review if process includes more than one interviewer/reviewer Review collected by and hosted on G2.com.

The different options you can use to dismiss applicants Review collected by and hosted on G2.com.

I wish there was a way to leave comment about the applicant for the hiring manager to see as you move it through Review collected by and hosted on G2.com.

The req approval process in the system helps with approvals in a global company. Review collected by and hosted on G2.com.

Inability to see or customize emails generated by the system. Review collected by and hosted on G2.com.

My favorite thing is it feels more personal versus sending your resume to an email address Review collected by and hosted on G2.com.

I think there are way too many notifications. But I’m sure there’s a setting for that Review collected by and hosted on G2.com.